Auto Body & Repair Service Phoenix, AZ

Reviews

5/4/12|Lisa G.

I would highly recommend Tom's to my friends and family. The took very good care of me and my vehicle. They kept me in the loop as the repairs to my vehicle progressed. They are very professional and easy to work with. If I ever find myself in need of repairs again, I know where I am going.

Status: Validated
4/20/12|Josie M.

My El Camino came out looking better then ever. they went above of what I expected. Paint matched pefectlly. I will recommend this place to friends and family for sure. My wife takes her car there and so has my daughter and as a family we will continue to do so. They are very friendly people but at the same time they are very profesional.

Status: Validated
4/20/12|Barbara G.

A work colleague referred me to Tom's Auto Body. My car had damage on the passenger door and side panel. My colleage has used them a few times in the past and reported to me the staff was very knowledgable, professional, friendly and provided courteous. I would like to state I TOTALLY agree with my colleague and would add the staff stayed on schedule and had the car done when they said it would be done! I will refer them and use them "if" I ever need auto body repair again.

Status: Validated
4/19/12|John T.

We would like to thank Tom’s Auto Body Tom’s is a very helpful and detailed family business. I would and will recommend to family and friends. They went above what I had expected. It has been over a month now and the van is running and looking great. The extra touches and detailing was great. I was involved in an accident and needed to have some body work done on our van. After doing a search of local body shops I came across Tom’s Auto Body and found out they had been in business since 1966. I called and was pleasantly greeted on the phone. They arranged to have the van towed to shop very quickly. Ron and crew handled everything from dealing with Insurance Company, offering suggestions on a rental service, to actually driving us to rental Car Company where we received a discount for using Tom’s. I hope to never have to use them again but will keep their number handy.

Status: Validated
3/17/12|Jenny W.

The guys at Tom's Auto Body are amazing. I took my brand new (only 3 weeks old), Mazda 6 in to have the bumper fixed after the garage door scraped my back bumper. I did not feel nervous to leave my brand new car with them as I got a good feeling from my initial phone call to the shop. The work on my car was outstanding and it looks brand new again. Very professional, personable, and honest. I will recommend Tom's Auto Body to anyone I know needing body work done on their vehicle.

Status: Validated
3/8/12|Brian B.

I got rear-ended back in November and after chatting with my neighbor decided to take my 2008 Saturn Astra to Tom's. I couldn't be happier with the repairs that were performed on the car. They got the car right in and had it all fixed up within a week. Very personable owner's as well. I had the pleasure to meet the father and the two sons who own and operate the business. Knowledgeable, friendly, and professional. I definitely recommend.

Status: Validated
2/3/12|Ryan G.

Fantastic work! Great service!

Status: Validated
1/4/12|Gerry V.

This family owned business prides itself in it's ability to deliver quality service. My jeep had been damaged in the hail storm we had in October of 2010. I was worried that my repairs would be expensive and hard to fix. Art and his crew were very professional and accomidating. They promptly got my jeep back to showroom condition in a short amount of time so I was not out of a veichle for very long. I would highly recomend Tom's Auto to anyone looking to get great and quality service that's affordable. Thanks Tom's Auto Body

Status: Validated
11/28/11|Richard G.

After many years of experience with Tom's Auto Body there is no one else I would trust to do repairs on my vehicles. I'm always greeted with a smile and a concern for my needs. The shop it's self is well maintained with the proper equipment and personel to perform a quality repair. They always go out of there way to do the little extras that make a customer happy. The repairs are done as quoted,on time,done properly and the paint always matches. If you are looking for someone you can trust to do a quality repair job call Ron or Art at Tom's You'll be glad you did

Status: Validated
11/8/11|Tonya W.

Recently I was in a car accident that damaged my car badly. I took my car to Tom's Auto Body, Inc.to get a estimate. Over the years when I have had a car repair issue or a estimate for car damages Tom's Auto Body, Inc. is the company I trust. They are always so kind a helpful. After my car accident I was in so much pain and worry with everything that was going on. Ron helped me out with information in regards to renting a car and walking me through the steps of what was going on with my car. And that's what I call Customer Service 100 %. There company will continue to get my business and I always recommend them when someone or friends ask. Thank you Tom's Auto Body,Inc :-)

Status: Validated
10/14/11|Jenny H.

I visited Toms for the first time back in August of 2011, my car had been towed here after a minor accident. The staff here was very friendly and honest. The service was outstanding and the communication with Art was like talking to my own brother. These guys are very personable, reasonable and honest folks. I trust this shop because they have the skills and are determined to fix your problem. They really did look out for my best interest! Thank you!

Status: Validated
7/1/11|Joanna C.

I would like to thank Tom's Body Shop for the great work that they did on my car. Everyone at the shop is very professional and did the job in a timely matter. Tom, Art and Ron have always been very generous with their time and attention. I will always continue to do business with them.

Status: Validated
6/24/11|Leo L.

100% thee absolute best treatment i have ever received from ANY repair shop. Down to earth staff Ron & Art are certified badass at what they do. Family owned and operated for over 40 years, it truly feels like your getting the family treatment. Solid work. Wicked turnaround. AND VERY informative. HIGHLY recommended.

Status: Validated
6/7/11|Cindy B.

I have been serviced by Tom's Auto Body for at least the last 15years. They have done excellent work for me and some of my friends and relatives too! I live in Chandler, but the drive into Phoenix to Tom's is well worth it! If you want perfection, take your vehicles to Tom's. You will be more than pleased with their work! The owners (Art and Ron) there at the shop are just awesome!

Status: Validated
5/28/11|Douglas S.

Outstanding body shop. Their repair work on our Saturn was excellent. The paint job blended perfectly with the existing paint and you cannot tell anything ever happened. What impressed me even more was how friendly and accommodating they were. Very helpful. They also paid a great attention to details. There was a fairly large space at the front of the car under the hood and they took extra time and effort to make sure that something was not missing (which there wasn't). The icing on the cake was when I went in to pay I asked about how to get acrylic paint off of my car seat (I sat in some and it came off on the cloth seat). While I was paying he had his detailer work on the paint and got 98% of it out - for free. Okay, the candle on top - because my wife cannot drive, they delivered the car to our home. While I hope I never have to go back, if I need to have body work done I am going there. Highly recommend the business.

Status: Validated
4/19/11|Bell J.

Superb service and work. Needed spotlights removed from the roof of my E350, holes plugged (welded), roof distortion fixed, and repainted. I Chose Tom's for 2 reasons. First, the E350 roof is hard to work on because it's about 7 feet high, but they had no concerns about being able to do the work. Second, they produced a quote right then and there: Organizational efficiency and effectiveness, in my experience, is a dependable indicator of overall efficiency and effectiveness. Those are the reasons I gave them the work. If I had any new work, I would just go straight back to Tom's, because they got it done on the date promised, for the quoted amount, and because the work simply was perfect. I'll add that while their price was a little below the highest quote, I would bring them new work without shopping price, they are that good and trustworthy.

Status: Validated
4/7/11|Delfino G.

After a major accident was towed to Tom's Auto Body where it was declared a total loss. Ron was extremely helpful after they gathered all my personal belongings, right down to the pennies, and saved them for me before my car was sent to the salvage yard. They were extremelye aweseome, Ron in particular. Thanks, Delfino Gonzalez

Status: Validated
3/29/11|Armando L.

I have taken my car to Tom's twice in the last 7 months. They are very professional. They keep you informed about the progress of the repair and are all very friendly. Both times they fixed my car in a very timely fashion and had it looking like I just drove it off the showroom. You can tell they take pride in the work they do. I hope I don't have to see these guys again soon but if I do, I would be more than happy to take my car back to them! I would recommend them to anyone! Thanks Tom, Art, Ron and your staff.

Status: Validated
3/29/11|Pat S.

Tom's Auto Shop did a wonderful job. I can't say anything but nice things about them. Their customer service was off the hook and it was a pleasure working with them to get my damages fixed. I would highly recommomend them to anyone looking for a good auto repair shop. Keep up the good work!

Status: Validated
3/29/11|Steve D.

Great service. All work was perfect and done fast. They are very detail oriented and do the work like they're working on their own cars.

Status: Validated
3/27/11|John K.

Kudos to Tom's staff and crew. My vehicle was repaired within 3 days and looks as good as new.

Status: Validated
12/8/10|Evonne A.

These guys are the best body shop in Arizona. They are accurate and prompt and most of all professional and friendly. Great work! I will always recommend them to family and friends

Status: Validated
11/13/10|Ben P.

These guys are the real deal. They stake their business on their reputation. I'd trust them to manage my bank accounts or teach my children to read...Or to repair my car.

Status: Validated
11/4/10|Mary ann T.

I want to first thank Garage Fly.. and all the people who took the time to write a review.. because that is how I choose Tom's Auto Body. They were GREAT on all levels, I would never hesitate to recommend to ANYONE! Thank you Tom's... they are very humble people too!

Status: Validated
10/2/10|Annette J.

Tom, Ron and Art at Tom's Auto Body are the BEST! I've known them for over 24 years, (they've seen my kids grow up.) Any time we have ever need auto body work we've only used Tom's Auto Body. Any time someone asks me for a referral for their auto, I send them here. They're friendly knowledgeable, experienced and trustworthy. Why would I go anywhere else?

Status: Validated
2/8/10|Bill M.

Art and his guys are great. They do great work,on time and drop you off and pick you up from the airport. It's a very succesful package for me. I hope I don't have to use them again in the near future however. Twice in 3 months is enough. Great job guys.

Status: Validated
1/19/10|David K.

Excellent work and service, as always. They make a difficult time easy with all of their knowledge and experience. They even steam-cleaned my floor mats. Great job!

Status: Validated
10/23/09|Terry Q.

Excellent repair work and excellent personnel. We use Tom's for alot of our vehicle repairs and they always do an excellent job.

Status: Validated
10/22/09|John L.

Excellent workmanship! This is our second vehicle that has been repaired by Tom and his group and we feel the overall job and preformance was over the top! Tom and his guys are always professional, the shop is clean and the vehicles are always ready when promised. Tom and his group deserve the highest rating possible! Tom and his guys are the only auto body shop we use!

Status: Validated
7/20/09|Ron A.

They did great work and their service is excellent. They followed up on their work to make sure I was 100% satisfied. Thank you Art!

Status: Validated
3/9/09|Kellie J.

This is the BEST auto body shop in Arizona! The customer service was great, they were friendly and kept us up to date on what was being done, and the work was beautiful!!! Thanks to all of you who worked on our car. You guys ROCK!

Status: Validated
3/6/09|John B.

Best auto body shop in Arizona. Excellent work on a timely basis at a fair price.

Status: Validated
2/28/09|Josie M.

What can I say about this shop..well we own 3 cars and wouldn't trust anybody else but Tom's Auto Body with our cars. Always very professional service from the father Tom Sr. to his two sons Art and Ron. Have been doing business with this shop for about 15 plus years. And when ask by someone if i know of a body shop the one and only name is TOM'S AUTO BODY. There must me a reason they have been in business for so long. They are truely out there for the customer 100%. Keep up the good work.

Status: Validated
2/15/09|Janelle H.

I would highly recommend this place to anyone. I am a female who doesn't know a lot about cars, and I felt that they treated me very fairly and respectfully. Although there were closer places to me, it was worth the drive. Thank you!

Status: Validated
10/25/08|Melissa F.

Excellent service and work, excellent communication from Art and Ron. I have taken my cars to Tom's for years and I am always so pleased with the service.

Status: Validated
7/13/08|Manuel A.

I was sideswiped and had damage to my passenger doors. The people at Toms were friendly and terrific to work with, and the shop and office were clean and pleasant. When I picked up my car, it looked much better than it had before my accident. They even, unexpectedly, washed my car! I would recommend them.

Status: Validated
4/11/08|Alex S.

Excellent service and experience at Tom's. Ron took the time to explain and show me exactly what had to be done to repair the damage. Tom's competitive rates made it an easy decision to use their services. The car now looks great. Much appreciated.

Status: Validated
3/25/08|Lora V.

I have had body work done on vehicles in the past and it is always a huge hassle so that is what I expected when I took my SUV to Tom's. Instead, they were courteous, reliable and delivered my vehicle on time. I wouldn't take my vehicle anywhere else.

Status: Validated
12/14/07|Tim E.

This is a wonderful shop. I took my truck there for repair due to a rear-end collision. The staff is very friendly, and made me feel comfortable. They are very knowledgeable. They fully explained the work that was to be done, and answered all questions that I had. My truck was done and ready to be picked up a day earlier than promised.

Status: Validated
12/4/07|Michael G.

Alex from Tom's Auto Body was extremely friendly upon my arrival. They assessed my window problem on the spot, told me they'd have the part by the next morning. I came back the next day and my repair was done under 30mminutes, albeit was for a minor window switch replacement. I was told by another garage, not registered with garagefly.com, that the problem was the more expensive regulator. Thanks to the staff at Tom's I was able to get the correct problem fixed in an expedient manner.

Status: Validated
8/7/07|John B.

The best auto body shop in Arizona.

Status: Validated
8/6/07|Jim M.

The service and the staff were excellent!

Status: Validated
7/25/07|Angelica G.

I had a great experience at Tom's Auto Body. Customer Service was fantastic and the car was ready when they said it would. Art was great! He kept me informed of what was hapenning with my car (I was out of town when the car was getting fixed) and made sure the process was smooth and painless for me. They even washed my car for me! That was a nice surprise! I would highly recommend them.

Status: Validated

Tom's Auto Body, Inc.

Reviews