Auto Body & Repair Service Phoenix, AZ

Reviews

11/12/10|Joanne M.

Fred and his team are great! We can always trust him with our cars. He does excellent work and never does unnecessary repairs.

Status: Validated
10/30/10|Kristi L.

Every time I take my vehicle to Tech 1 Auto, I have peace of mind that Fred and his staff will tell me exactly what I need, and also what I don't need. I believe in the quality of their service so much, that my Mom from out of state will wait until she visits here to have her car serviced!

Status: Validated
8/2/10|Douglas R.

The car was filled with diesel fuel rather than gasoline by mistake. Our Toyota dealer wanted 1,000 bucks to repair. They said it could cost an additional 100 dollars per gallon to remove & dispose ot the diesel. There were 15 gallons in the car. I found Tech 1 on line & decided to find out what they would charge & what type of shop it might be. I went in at opening time only to find a meeting going on with the owner & staff. The owner, Fred, interrupted his discussion to speak to me. I explained the situation & asked if he could repair it & if so about how much. He immediatly said " we will repair the car for 150 dollars" & do it today. They had the car at 9:30 am. Fred called me at 4 pm to have me come & pick it up. The car is perfect again. This shop is exactly what everyone hopes to find when they need their car repaired. Fred & staff are experts in these matters & the most honest people I have ever seen in a auto repair shop. It is easy to get the work done & you will feel you got what you paid for in every way. This should be the industry standard. If you want integrity go see Fred.

Status: Validated
7/23/10|Mike K.

My wife's car all of a sudden had her dashboard gauges go haywire and was not looking forward to getting it fixed since I knew it would be expensive. I saw the reviews on this website and decided to try my luck with a new mechanic. Suffice to say, I dont trust many mechanics and went into the shop expecting to get over charged and taken advantage of. Let me be very clear.....I have never run across such thorough and complete dianostic check than I did with Tech1Auto. Dropped the car off, got a call later in the day and when I got there, received a 14 page dianostics that was extremely thorough. Needless to say, I have found a mechanic that will always work on my vehicles and would highly recommend anyone that has been burned in the past to check out Tech1Auto. You will not be disappointed in the least. Thank you Tech1 Auto

Status: Validated
7/21/10|Joyce E.

I first went to Tech 1 after being told by another garage that I needed a new a.c. for $1200. Tech 1 fixed it for less than $50 and it lasted for another 2 years befor the expansion valve gave out. I appreciate the honest information I get from these folks and the quality of the work they do AND they give you a 36 mo/36,000 mile warranty on repairs! Amazing! They are the best garage I have ever dealt with.

Status: Validated
11/14/09|Rebekah G.

I was very happy with my recent visit to Tech 1 Auto. I knew that my timing belt needed replacement at 90K miles and was nearing 100K miles. Also with the extreme temps in the desert I didn't want to risk it. I made an appointment and brought it in and they were very thorough, giving me a full estimate of all of the things that they found that needed attention with my Toyota. They were very honest about which items needed attention now and which ones could be "put off" for a little while. They did a courtesy vehicle inspection and found that my battery was getting towards the end of its life and informed me of many other things that I was not aware of. They did my timing belt, water pump, fan belts, and oil change and were the most reasonably priced of the 4 shops that I received quotes from. I am very satisfied with the service I received from Tech 1 Auto and will continue to go there in the future.

Status: Validated
10/16/09|Jake G.

Being from out of town you wonder were to begin when finding a new mechanic. Garagefly.com made my decision to go with Tech 1 Auto extremely easy. Fred has decades of experience and a knowledgeable crew providing exceptional service. An honest, hard working shop with competitive prices and an overall goal of maintaining the highest level of customer service!

Status: Validated
9/28/09|Michael K.

I came across Garagefly.com when looking for a mechanic and saw that Tech 1 Auto had 39 reviews. All reviews were very positive so I called and spoke to Fred and explained my problem(s). I've never run across a mechanic as thorough and honest as Fred as everything I mentioned he had checked and called to let me know his findings. As we were going over the items, he asked which I wanted taken care of and he proceeded to fix them. One item that I thought was a major concern turned out not to be a problem at all and this alone has made me a customer that will go no where else. I have found a mechanic that I feel lucky to have found. I highly recommend Tech 1 Auto to anyone that needs automotive repairs. You will not be disappointed.

Status: Validated
6/27/09|Joelle C.

Our Subaru had reached 70k miles and needed a lot of scheduled maintenance work. Fred put together a list of everything that needed done and prioritized it for me so that I wouldn't have to do everything in one shot if I couldn't afford it. All the work was finished on the same day and Fred even showed me the old filters and ran down a list of everything that was discovered. I have been using Tech One since 2005 and they have worked on a number of vehicles for me. Most of it has been scheduled maintenance, but they have also taken care of some accident repair for me. I have always been treated very well by all of their staff (Maria is WONDERFUL!) and have always felt that even if the prices weren't the best in town, it was fair and reasonable. The work they do is always done right the first time and I never have to worry about being shortchanged on service. Since I first started taking my vehicles to Tech One, I have moved more than 60 miles away from their shop at Thunderbird & Loop 101. Even so, I STILL take all of my vehicles to them because I know that I will be treated well and get everything that I pay for done right. I highly recommend Fred and his crew to anyone who needs maintenance or repair work done, no matter how big or small the job.

Status: Validated
6/24/09|Mike C.

The actual vehicle is a MAVERICK; not listed. The shop did a great job fixing the mechanical mistakes of the previous owner. They also went out of their way to find hard to find parts for a 36 year old car. P.S. Thankyou for supporting the 100 Club!!

Status: Validated
6/24/09|Barbara K.

Before I was laid off from my job I used to take my truck to our company's auto shop. I was always satisfied but my discounts were lost when we quit business with them. I found Tech1Auto on garagefly and chose it due to the proximity of my home. I am sure glad I did! Fred was very professional and explained everything up front. My window on the driver side had stopped working and I didn't realize how annoying it was until I went to a drive up window - awkward. Their prices are reasonable and much, much less than the estimate I got from the dealer. I have been back 3 times since. The rental car is a plus, especially when most of my friends are still working, lucky dogs...I don't usually do reviews but I had to do this one, I would have gladly put my own stamp on the survey they sent!. I have found a place to take my truck and be confident in the service I will receive. Other shops could take lessons from them! BK- Peoria

Status: Validated
6/5/09|Terry M.

i'm from a small town back east and miss that small town style of service. i found it again in tech 1 auto. their employees are very attentive and they go way above and beyond to get the job done quickly. they have helped me twice and i recommend highly!

Status: Validated
6/2/09|Vince F.

Car was serviced before we left to go on a trip which turned out to be longer than expected 3500miles the three part fuel service . The car ran very well you could tell immediately that is when we were driving home after it being serviced.Gas mileage was excellent on the trip.

Status: Validated
5/18/09|Beverly A.

Excellent work and top quality customer service. I will highly recommend to anyone looking for auto repair.

Status: Validated
5/12/09|Robert S.

I live in Metro Phoenix, Arizona, and went to Tech 1 Auto to repair my Compressed Natural Gas system on my 2001 Suburban. Fred and Maria are awesome. By far the best communication and customer service I've ever seen from a shop. And they really back their work, too. I recommend them to anyone. You will not be disappointed.

Status: Validated
4/1/09|Mindy T.

I accidentally ran into Tech 1 Auto when the last repair shop had closed down without notice. They offered to help me out and look at my last repairs and they got me a rental car with in about 20 minutes. WOW! My father has been a self-employed mechanic/ towing service for the last 40 years. I have never had to worry about my vehicles, but when I moved 1500 miles away I had no idea what to do. I have had some issues with some repair shops. I am happy to say that I know longer have to worry! Everyone at Tech 1 Auto is awesome. When I ask a question, I get a real answer. Every time I leave I get full details of any other issues that I will need to address in the future with estimates. I feel very well taken care of at Tech 1 Auto. Thanks

Status: Validated
3/5/09|James M.

Great service. Diagnosed problem and repaired it quick. Suggested preventative maintenance repairs, but did not pressure to have them done. Very knowledgeable and friendly.

Status: Validated
1/22/09|Richard S.

I want to say that Fred's shop is as advertised. He and his employees performed the work efficiently, fairly and with professionalism. I live far from his shop but have no reservation bringing my vehicle there because of the great service I receive. And having a rental car for the customer is a great idea! Great job to all of you at Tech 1 thank you ")

Status: Validated
1/20/09|Kristi L.

I am visiting my daughter from out of town. I told her that my mechanic in CA told me that I needed brakes. In the meantime, while I was here, my daughter told me of her mechanic that was very reliable. I took my car to Tech 1 Auto for a lube and oil change. I asked him to check my brakes. When I went back for my car, Fred said," My car had plenty of lining and didn't need brakes!" Today, I had my car serviced for a flushing of three different parts of my engine. The receptionist said "Your car is going to run much better and the gas mileage will improve." When I took my car onto the freeway, it did run exceptionally much better. Thanks to Fred and Tech 1 Auto. I highly recommend them. Rose Roberts Laguna Woods, CA

Status: Validated
1/3/09|Kristi L.

Thank you Fred, for taking the time to explain what repairs are needed on my truck, which things were needed immediately, and the others that could wait. I appreciate your integrity, professionalism and I recommend that anyone bring their car to you. You are a much needed breath of fresh air in an industry that has some shops who operate with under-skilled technicians and dishonest practices.

Status: Validated
12/23/08|Ld E.

Being a new resident of the area, I find it important to discover merchants that are knowledgable, professional and honest--Fred and his staff at Tech 1 Auto meet my standards. I I have had my car serviced there twice recently for two very different situations--one, a major investment in maintenanace, and two, an unexpected minor emergency. On both occasions I received timely and appropriate service at a reasonable price, with complete explanation and no hard sell. A unique experience that I share freely with my friends. LDE

Status: Validated
12/7/08|Craig K.

After attempting service at Sanderson Ford and Camelback Lincoln Mercury, we were blessed to learn about Tech 1 from a friend. Spent over $2,000 on "attempted" repairs at the dealerships and Tech 1 fixed everything for half that and actually did the repairs. What a great experience, accurate quotes and the quality of work was outstanding.

Status: Validated
10/7/08|Gary B.

EXCELLENT CUSTOMER SERVICE GREAT COMMUNICATION

Status: Validated
10/1/08|Virginia R.

I am so impressed with the quality of service I repeatedly receive from the staff at Tech 1 Auto! Whether it is just an oil change or cleaning the mold out of my air conditioning system, I have received nothing but superior service. The staff is friendly and knowledgable, the shop is clean and the fees are fair and reasonable. I would HIGHLY recommend this shop to anyone!

Status: Validated
10/1/08|Vincent F.

It was very helpful that a rental car was available.They also kept me informed what needed to be done to my Honda.They used the recommended fluids for my transmission.I will definitely return in the future to have my car serviced.

Status: Validated
9/25/08|Jeff K.

when having your car repaired there are 3 areas of concern. 1 is the price, 2 is the quality of work and 3 is the experiance you receive. I give an A+ in all three. I received a quote from a dealer and tech 1 quote was almost half the price withthe quality second to none. Finally, they provided a convient rental car service to avoid any intruptions in your day. it is annoying to have your car break down, it is nice to have a pleasant experiance getting it fixed

Status: Validated
9/6/08|Will K.

The service was excellent, they were quick and did a very thorough safety inspection. The most important thing to me is the peace of mind that I have, knowing that the job was done right.

Status: Validated
7/23/08|Kelly S.

The crew at Tech 1 have done a wonderfull job on my Tahoe. They made me feel comfortable with the estimate and repairs needed. I would recomend this shop to eveyone, being a female it is hard to find a shop you can trust, Thanks Fred.

Status: Validated
7/3/08|Derrick C.

the service that was pervided was excellent.the upper and lower radiator hoses was leaking, both replaced. also pressured tested the radiator,which was a very big concern of my. maria@ jim are true professionals,in the field of customer service and auto repaire. i cant wait until my next service,until then.

Status: Validated
6/23/08|Chris G.

I thought I had a fuel leak, took the car in and Tech 1 visually inpected it in front of the shop immediately. Couldn't find a lead so they moved my car into a drive bay and inspected it from the fuel tank all the way to the injectors. Didn't find a leak and instead of trying to sell me something I didn't need like other shops do and charge me an inspection fee, they actually took their own time and inspected it!! This shows me that this is a shop I can trust and I will come back if and when I need anymore repairs on any of my cars!! I will also advise any of my friends that need car care that this is the place!! Very friendly and family oriented place. Very clean shop too! Very very professional! Can't say enough of this place! A+++++ from me and I am in the customer service field and know great service and this is the place!!

Status: Validated
6/20/08|Chris Z.

They were excellent. They had my car repaired very quickly and did it for a good price.

Status: Validated
6/16/08|Theresa W.

I would recommend Tech 1 Auto to an family member or friend! Yesterday afternoon my AC stopped blowing cold air. In Phoenix, AZ during the summer months nothing is worse than no AC. I called Tech 1 first thing this morning and I drove home this afternoon with cold AC! Quick, courteous, and reasonably priced. What more could I ask for - thanks Tech 1.

Status: Validated
5/14/08|Gabriel N.

Excellent customer service, great timing and good repair! Maria was very honest on the recommendations.

Status: Validated
3/27/08|Joyce E.

This garage has mechanics, not guessers. After having my a.c. recharged at another garage it didn't work at all. Estimates to repair ran from $700 to $2200 at other garages. Jim fixed it for $43. I will and have recommended them to everyone, including my employer who maintains 2 vans and a truck. I especially appreciate their honesty as a woman who is not extremely knowledgeable about cars. What a relief to find a mechanic (Jim) and a garage (Tech 1 Auto) that I can trust!!

Status: Validated
2/18/08|Andrew C.

Fred and his staff always do a great job. I brought my truck in for some annual service and a noise that it had been making. After checking it out the noise is common for my truck, Fred even printed out a bulliten from GM stating this. Its that kind of peice of mind that makes me keep coming back. They were not looking to charge me for something that was not needed.

Status: Validated
9/23/07|Joslyn B.

I was given terrific and professional service. They went out of their way to give me a ride. I will definitely go back there again.

Status: Validated
8/17/07|Ron S.

Once again Fred and his crew have exceeded my expectations. If not for the service reminder I recieved in the mail I would have far exceeded the miles needed on the oil change.

Status: Validated
8/12/07|Joslyn B.

They were very professional and found out exactly what was wrong with my car. They also gave me a ride home! When they were finished they went over everything on paper. I would recommend them to everyone.

Status: Validated
5/25/07|Ron S.

I was very pleased with service provided by Fred. This is a very clean and profesional looking shop. They got me in and out in a very timely manor.

Status: Validated
5/15/07|Ron P.

Fred and his staff are, bar none, the best in the business. I have used several diffrent repair facilities but Tech 1 Auto is the best of the best. They explain any problems with your car in plain english and perform the repairs promptly and correctly. I have taken both of my vehicles as well as my girlfriend's truck there and each and every time they perform above and beyond my expectations. Their prices are fair and the quality is superb. I have found my mechanic for life!

Status: Validated
3/18/07|Dina C.

Fred gives you first class service, reviews problems, does work in a very timely manner, provides transport to and from work while car is being serviced, and follows up promptly to see how things are after you pick up the vehicle. This is the kind of service hard to find these days, better than a dealer!

Status: Validated
3/6/07|Melanie A.

Tech #1 Auto is a shop that takes the time to correctly diagnose the problem to assure that your vehicle is fixed correctly the first time. I can trust Fred and his staff to take care of all my vehicle needs.

Status: Validated
2/14/07|George A.

I have taken both vehicles, my wife's SUV and my truck to Tech 1 Auto. I receive a friendly reception and the utmost in customer service. Overall, EXCELLENT SERVICE. Work is completed when promised and always in a timely manner. I am very particular about who works on my vehicles and I trust Tech 1 Auto for all my maintenance service and repairs. Honest work, no hidden charges, work done to my complete satisfaction, consider me an extremely satisfied customer.

Status: Validated
2/12/07|Jeff K.

It is a nice feeling to be able to drop your car off and not have to worry about anything. Your car is fixed properly and at a fair price

Status: Validated
2/9/07|Melvin C.

Fred and his staff as always take great care of our fleet with little as possible of down time and fast and quality work.Would recomend Tech to everybody.

Status: Validated
2/6/07|Colt S.

I HAVE BEEN USING TECH 1 AUTO FOR A WHILE NOW, I HAVE EVEN CONVINCED MY EMPLOYER TO TAKE OUR COMPANY VEHICLES TO TECH 1 WHEN NEEDED. I HAVE NEVER BEEN DISAPOINTED WITH THE SERVICE. WHEN THE GUYS AT TECH 1 TELL YOU THEY ARE GOING TO DO SOMETHING FOR A CERTAIN PRICE ITS DONE, YOU DONT GET A PHONE CALL LATER SAYING ITS GOING TO COST MORE OR TAKE LONGER. I DEFINATLY WOULD REFER ANYONE TO TECH ONE AUTO WHO IS LOOKING FOR GOOD QUALITY WORK.

Status: Validated
1/22/07|David S.

I have been using this shop for years and have always found their work to be excellent. Also it is always done promptly.

Status: Validated

Tech 1 Auto

Reviews