Auto Body & Repair Service Phoenix, AZ

Reviews

5/16/12|Jennifer P.

Scottsdale Auto Collision is amazing. My car looked perfect and they saved me $500 on my deductible!

Status: Validated
5/15/12|Garrett G.

Chris Kmett and the entire crew at Scottsdale Auto Collision were top-notch professionals from start to finish. My Dodge Ram 3500 was delivered in show-room condition & on time as promised. The body work and attention to detail when working on my truck was second to none and the end result exceeded my expectations.

Status: Validated
4/24/12|Jessica E.

I would highly recommend Chris Kmett and the Scottsdale Auto Collision team! they were great as far as getting my car in right away arranging a rental for me to drive away the same day and contacting my insurance company for me, to allow me to continue my daily functions. My car looks awesome :) I'd give this place a 10 car rating if i could! -AJ-

Status: Validated
4/10/12|Bill K.

These guys are great. I live in the west valley and so happy I discovered Scottsdale on Garage Fly. I have put another 4,000 miles on my truck and no problems or anything. It looks and runs as if it is brand new. The truck was nearly totaled. They worked with USAA, my insurance company and got me right. They didn't rush the job either as it took them nearly a month in part ordering and labor. I really appreciate you guys. Thanks for the awesome attention to detail, profesionalism, kindness and getting me right and on the road. California was wonderful in December. See you for another detail soon when I get back over to that side of the valley!

Status: Validated
4/7/12|Bob K.

Scottsdale Auto Collision did a great job repairing my truck to as new condition. Chris Kmett was Awesome. He took care of everything from my rental car to making sure my truck was perfect. My truck was show room clean when i picked it up. Thanks to Chris and the Team at Scottsdale Auto. I highly recomend them for your auto needs. Bk

Status: Validated
4/3/12|Carolyn S.

Good job. Thank you

Status: Validated
3/23/12|Matt G.

Scottsdale Auto Collision did a great job bringing my vehical back to the same condition it was in prior to me being rear ended. They were quick and very easy to work with. I worked with Chris and he did everything he could to make my experience smooth and quick.

Status: Validated
3/16/12|Amy P.

This was an excellent experience. The Customer Service is the best in the business. We are very and happy and satisfied and glad we choose Scottsdale Auto Collison. We HIGHLY recomment

Status: Validated
3/16/12|Mica M.

Great job!!

Status: Validated
2/16/12|Jaimee B.

Thanks to Trevor, Jason, Brenda, Kirsten and the Gang at Scottsdale Collision Center, I have changed my opinion of ALL mechanics!!! I had the best experience anyone could have ever asked for....I am a customer for life.

Status: Validated
2/13/12|Jessie S.

I couldn't be happier with my choice to take my car here. By FAR the BEST BEST BEST customer service I've ever had! My insurance company was the absolute Devil! Chris and Jason delt with them, and knew exactly what to do to get ME the best results possible. They know what they're doing. When I got my car back it was like brand new! Not only that but they waved my whole deductable AND somehow I got money back. Also, if you're Insured by Balboa, I suggest you switch insurance as soon as you're done reading this.

Status: Validated
2/13/12|Andrea J.

Scottsdale Auto Collision is the BEST!! Nothing more to say... Chris fought my insurance company on trying to get them to cover damage that WAS caused by the accident and when they said no he took care of it himself. He had the shop repair it at their own cost/loss to make sure the "Repairs were done Right"!! That is impeccable service. Jason has a small town shop in a Big city and I am happy to now have my forever mechanic! Just need to drop Progressive and find a new insurance, so Chris doesn't have to work so hard to get what is right!

Status: Validated
2/3/12|Laci P.

I brought my car to Scottsdale Auto Collision, and received some of the best service I have ever experienced. Chris was extremely helpful, kind, and respectful. He worked with me to get me the best price on my car. With a 1000 deductible, I ended up paying only 400 for the work that was done. The work was excellent, and Chris let me know that if I ever had any trouble with anything the shop had done, the work has a lifetime warranty. Hopefully I will not get in an accident anytime soon, but if I do, I will go back to Scottsdale Auto Collision. I highly recommend them to anyone who needs work done on their car!

Status: Validated
1/27/12|Lata P.

I have dealt with Jason and Chris from Scottsdale Auto Collision a few times. Every time they have done an amazing job and have been very conscientous and taken excellent care of my cars. Chris always provides outstanding customer service.

Status: Validated
1/24/12|Chris M.

I just got my truck back today and they went above and beyond the Detail job they did alone was worth choosing them. I had about 7500 worth of damage after I rear ended someone. they picked up my deductable, detailed the truck, and did an alignment my insurnce said wasn't covered. The repair itself was spotless every detail was attended to. but what really makes this shap a 5 star is the service. The receptionists are friendly , knowledgeable, and helpful. The owner is normally there ensuring that the customers are fully taken care of. and the staff in general is great. I can't say enough about my experince here first class all the way. Oh and buy the way this was our second trip here, my wifes car was rearended about a month earlier. a 2010 cx-9 and we as the same perfect experince.

Status: Validated
1/9/12|Sean O.

Great shop all around. Chris provided excellent customer service and the work was excellent! Although hopefully not, but if I ever need body work done again, I will for sure be taking it to Scottsdale Auto Collision.

Status: Validated
1/4/12|Erika G.

First of all, this is the first time I've ever had to deal with some car drama. I was referred to SAC by a friend and couldn't thank him enough. I got hooked with Chris Kmett and feel SUPER lucky for that. He walked me through everything i needed to do, what to expect and really just took care of me. I never once felt like the wool was being pulled over my eyes. It's always a great feeling to know that you aren't getting screwed. So that aside, the work they did on my car looked better than when i got it! i couldn't have been happier with the experience, service, and over all time to fix. I advise anyone that's in a pickle with getting a trusty body shop, no stress and great assistance I'd 100% refer them to SAC and to Chris Kmett.

Status: Validated
12/30/11|Jim C.

Excellent company to do business with. Replaced our front bumper cover. Very cordial, thoroughly reviewed estimate and produced excellent work. I would recommend them to anyone.

Status: Validated
12/19/11|Monica Z.

Great service and communication!

Status: Validated
12/3/11|David L.

Great!!

Status: Validated
11/15/11|Elizabeth B.

I had extensive damage done to the front end of my car (over 7k) and had never had such damage done to any vehicle before. I contacted scottsdale auto collision and brought my car in the following day. Not only did they take of all the damage but also made sure I had a rental, dealt with my insurance company, and had everything completed in the promised time frame. I have and will continue to state that this is the place for quality service and customer service excellence. Many thanks to Chris Kmett and the team at scottsdale auto collision. If I could I would give them a 10 car rating.

Status: Validated
11/11/11|Michelle D.

The people at Scottsdale Auto Collision are amazing! They are extremely professional and courteous and make sure that your car looks brand new and runs great before you leave the lot, even if it means fighting with the insurance company. I worked with Chris and he was awesome and the receptionists are so friendly and helpful. The manager was great too and payed for a rental car for me after my car took longer than expected to be repaired. Would definitely recommend these guys to everyone!

Status: Validated
11/9/11|Carrie C.

Trevor was amazing! I will totally recommend Scottsdale Auto Collision.

Status: Validated
11/4/11|Jennifer M.

I was rear ended by a pickup truck and had damaged done to the right hand side of my bumper. I was having difficulty with the other party's insurance company and not many other shops were willing to work against the insurance company. When I took it to Scottsdale Auto Collision everyone was so friendly and patient. I dropped it off and they handled the insurance company. I picked up my car two days later to find a new bumper had been installed and they even washed and detailed the inside of the car. They truly went above and beyond for me. I never had a hard time getting a hold of anyone in the office and it was nice dealing with just one person. I would recommend this autobody shop to anyone.

Status: Validated
10/26/11|Yvonne M.

I found that SAC worked hard to get as much of the repair work covered under our insurance as possible. The truck looked great after they were finished and we loved the $500 credit toward our deductables, we had two deductables so this was a great savings on top of great work.

Status: Validated
10/20/11|Joshua G.

Worked with us for the best outcome, couldn't be happier. Car looks better than brand new and all parts are factory quality. Paint match on an 8 year old car was perfect and the car was done much faster than I expected. Best experience I've ever had and I've had a few!

Status: Validated
10/19/11|Kaitlyn S.

I worked with Chris Kmett when I was the victim of a hit and run. He was very helpful and understanding of our situation and did everything he could to make me happy. My car looks great, and he went above and beyond to give me awesome customer service. Thanks!!

Status: Validated
10/13/11|Jason A.

They did a great job on my car!

Status: Validated
10/10/11|Michael W.

Chris took great care of my car after getting it back it looked brand new and was polished off and everything. The repairs only took 3 days

Status: Validated
9/29/11|Ray F.

I will be recommending Scottsdale Auto Collision to anyone I know needing work. I dealt with Chris, he was very professional and kept me updated of my vehicles progress and any issues that can up. I was amazed when I got my truck back, looked showroom new. Altogether a great experience with this company.

Status: Validated
9/17/11|Lorenzo C.

Great assistance!

Status: Validated
9/7/11|Michael P.

Great auto body shop. Highly recommend to anyone. They fix your car properly with all factory parts and work with your insurance company to get your car fixed the right way and in a timely matter. I did not pay a dime extra to get my car fixed. Chris was great he helped me through the entire process, dealt personally with my insurance company to get my car fixed exactly how it was before the accident and contacted me to let me know what was going on while my truck was there. So they fixed my car properly and waived the deductible so I didn't have to pay anything out of pocket.Take your car here, you will not be disappointed.

Status: Validated
9/6/11|Gary P.

I was in an accident with my 2007 Acura MDX in July. I took it to the people at Scottsdale Auto Collision and they were the best. They gave me a great quote and ACTUALLY BEAT IT! They pay a percentage of your deductible, so I came out of pocket for next to nothing. The car looks beautiful, it was done quickly, and they used only factory parts. I had an amazing experience, and I don't think I have ever said that about a body shop before! Use these guys!

Status: Validated
9/2/11|Ryan M.

This is the best auto shop by far in Arizona. From the time I dropped my car off, throughout it's repair until the day I picked my car up I was fully informed with what was going. Chris was amazing and so helpful throughout this process. If I ever need work done on my car(s) again I am definitely going to them. I highly recommend everyone to take their car(s) to Scottsdale Auto Collusion.

Status: Validated
8/12/11|Ahmad S.

They did an awesome job. The car looks great. I highly recommend them to anyone for auto collision repair. Chris helped out a lot and repaired the vehicle faster than expected. Thank You!

Status: Validated
8/4/11|Kimberly B.

An overall great experience! I took my Honda Civic Si to Scottsdale Auto Collision for repairs after an MVC. I worked with Chris, who was great! He made the entire process so easy, from explaining the necesary repairs, helping me file my insurance claim and dealing with the adjuster to getting me into a rental while my car was being repaired. I always felt that he was being upfront and honest with me, which I appreciate because I have limited car knowledge, and he did a great job of communicating during the entire process. My car looks amazing and I am completely satisfied with my entire experience....I would recommend Scottsdale Auto Collision to anyone!

Status: Validated
6/23/11|Tara O.

My Jetta was in their shop being repaired from February 22nd to March 29th. I have no idea why it took so long because although I called several times, Justin (who was my point of contact) never gave me an explanation. He was never good about calling me back and even when he did, he didn�t tell me why it was taking so long. As I was nearing 30 days, when my insurance coverage on my rental car was about to run out, I started calling every day. Every day, Justin told me that it would be ready the next day. I told Justin that I was concerned that my insurance would only cover 30 days of my rental car expense, and he assured me that Scottsdale Auto Collision would take care of the additional days since it was the company�s responsibility that it was taking so long. Finally on day 32 (I believe it was), I called asking for Justin and was told that he no longer worked for there. In my opinion, it was a long time coming. At that point, Jason took over my case and I had my car back within another 5 or 6 days. I asked Jason if I should take my rental car back to Enterprise first or pick up my car first, and told him that Justin had told me that the company would cover the additional days of my rental car. He said that in that case, I should pick up my car first and SAC would return my car. I took that as confirmation that SAC would indeed pay the additional costs of the rental car. However, on April 25th, Enterprise charged my credit card $240.45. When I called them about the charge, they said that they were having problems getting SAC to pay (on my account and several others). I attempted to contact them via email and it's been over a month, and nobody has responded. It makes me wonder if their "we waive deductibles" policy makes good business sense, if they can't/won't pay their bills...

Response: (6/27/11): This issue was supposed to be resolved with Enterprise Rent-A-Car. If they have not resolved it, we encourage Tara to contact us so we can reimburse her. Scottsdale Auto Collision takes customer service and quality of repairs very seriously. Tara's concerns are a concern of ours. We're very sorry that she was not satisfied with the service our former employee provided to her. We value all of our customers and do our very best to address each of their concerns. Thousands of customers have contributed to our A+ rating with the Better Business Bureau. We guarantee our work and back it with a lifetime warranty. -Jason Johnson, Owner

Customer follow-up: (8/10/11): Everything I posted in my previous review has now been handled very satisfactorily. Jason hand-delivered a check in the amount that Enterprise charged my credit card, he apologized profusely, and even offered to detail my vehicle at no charge. Thanks, Jason!!!!

Status: Resolved to customer satisfaction
5/9/11|Shannon H.

After getting my car hit in the rear quarter by a hit and run in the mall parking lot, I wasn't thrilled with having to pay the $500 deductible for someone else's inconsideration. I drove to work later that night and started making calls to any friends who knew of a good shop to repair the damages. As I was making calls, a co-worker had told me that he had gotten his truck fixed with SAC and that they did speedy and quality work. On top of it, I work for a local radio station that runs their ads and always heard they waived up to $500 dollars on the deductible. I went ahead and contacted the shop the next day and set up and appointment for the following week to take the car in. They were really pleasant, helpful and understanding of my situation. I took the car in and they gave me the estimate of just about a month to have the car out. While my car was out for that month, I would call the contacts at the shop and they would keep me up-to-date as to where my car was in the repair process. In fact, they finished the car ahead of schedule and I was able to pick it up a week before my rental car needed to be returned. They did a great job of repairing the quarter panel on the driver side. On top of it, they repaired a small piece underneath the rear driver brake light that had been damaged about 8 years prior. This also included in repairing the damaged bumper from 8 years prior. They even went so far as to replace a piece of the moulding that was missing from the top of my door. Let's put it this way, the car looks brand new and I couldn't have been more pleased. Oh and they even blended the paint from the quarter to the trunk. Seriously, you'd think this car was driven off the lot BRAND NEW yesterday. Jason and the rest of the crew over at Scottsdale Auto Collision know how to treat their customers. Thanks Guys!!

Status: Validated
4/27/11|Kelly V.

I would like to take this opportunity to say thanks to the team at Scottsdale Auto Collision especially Chris Kmett. Their commitment to my satisfaction is impeccable. They were very helpful with getting the process started and picking up the vehicle. Chris took the time to keep us up to date on the status of the vehicle and making sure to stay on top of things with our insurance company. The best thing about the company is they don�t cut corners. When I picked up my vehicle I was so impressed with the outcome. The car looked like I just bought it, which means a lot to me since my vehicle is new. Thanks again! I can�t say enough about the quality of this company!

Status: Validated
4/18/11|Jeff C.

I had a hit and run accident that damaged the right front end of my Charger. Since I did not get the license plate of the driver who hit me, I was stuck paying the deductible for the damage. I chose to go to Scottsdale Auto Collision because I had heard one of their advertisements on the radio. That was the best decision I could have made. My car was repaired using brand new parts ordered from the dealership (I was shown the invoices of the purchased parts). There was no hassle, and my collision advisor Chris kept me informed during every step of the process. Initially it looked like I would have to pay $200 out of my $500 deductible, but in the end I had to pay NOTHING! If you are on the fence about where to bring your car, I STRONGLY reccomend Scottsdale Auto Collision. I only have posotive things to say about the staff, the work they do, and their business as a whole. Thanks so much, Jeff

Status: Validated
3/4/11|Sandy F.

Scottsdale Auto Collision is the best!! Not only that they do excellent work (My car looks brand new and the inside even smells new...it's immaculate) but they are high on integrity. They went above expectations in handling an unexpected incident which I doubt most other shops wouldve handled. They're the BEST and I would recomment them to everyone!!!

Status: Validated
2/25/11|Charles B.

Actually my car is a cube however garage fly did not have that option. My car was rear-ended then pushed into an SUV, while my car was in the shop I was dealing with Jason Johnson he was awesome to work with. Very good at communicating, and friendly. My car came out looking better than the day i bought it. I would suggest this place, and if I ever need repairs done again i will definitely go back.

Status: Validated
2/9/11|Joshua B.

I worked with Chris Kmett and my experience was great. My car came back in excellent condition and I am extremely satisfied with the service provided.

Status: Validated
1/30/11|Linda M.

This was my second repair at SAC in the past 6 months. Excellent work, and they did a fabulous job working with the insurance companies. And, although repairs did take a while, that wasn't due to SAC, it was due to insurance adjustors. SAC fought for OEM parts, and for doing the work properly, not just the fastest, easiest way. Chris and Justin are both great to deal with.

Status: Validated
1/13/11|Anthony B.

I took my 2008 Civic Si to Chris down at S.A.C. after the horrible hail storm we had out on the west side in October. My car looked like a golf ball down the whole driver side, along with the roof, trunk and hood. Chris and S. A. C. repaired my vehicle without a problem back to brand new condition. You cannot even tell the prior damage. Paint and body repairs were done correctly. They replaced everything with OEM parts instead of cheap after market replacements. Through-out the experience, Chris was very responsive and always returned my calls in a timely manner. Chris worked well with my insurance company and handled everything so I didn't have to, and even assisted me in getting a rental car while my vehicle was getting repaired. I recommend Scottsdale Auto Collision to anyone who needs great body work done by a honest professional shop. Thanks again Chris and S.A.C.

Status: Validated
1/6/11|Vincent R.

Too awhile, but worth the wait!

Status: Validated
12/23/10|Sally F.

My hail damaged car has been perfectly repaired by Scottsdale Auto Collision--it looks fantastic!!! As good as new!!

Status: Validated
12/15/10|Robert P.

My car was involved in a freak hailstorm in the Phoenix, AZ valley. My car became unsafe to drive. Within a day of the accident I had my car in to the body shop and ready to be worked on. The length of the repairs took about two months. A lot longer than anyone wanted. This stemmed from delays with insurance, adjusters, vendors and other things. All employees at Scottsdale Auto Collision were always professional in how they help to get my car done as quickly as was able to be done. During the final wrap-up and inspection on my car several spots were found, twice, to not meet QC inspection for the paint job. This was immediately fixed and SAC payed for a rental completely for me to apologize for the increased delay. Since my repair took longer than my insurance would help pay for a rental, SAC helped out by paying for half of the remaining rental costs. The job on my car was almost better than the day I picked it up from the dealer. I would recommend these guys to anyone looking to get a beyond professional repair job done on their vehicle.

Status: Validated
12/2/10|Michael D.

I recently purchase this Mercedes and it was brought to my attention after a detailing that the previous owner had apparently run into a parking block damaging the passenger fog light assembly and disconnecting the climate sensor which explained why my temp readings were off the chart. The worse part about it is that the previous owner had some backyard garage rig the whole thing and doing a terrible job which would eventually fall apart. I called Jim Mccarthy at SAC and he immediately offered assistance on a Saturday. I was very upset because I had only owned the car for 2 weeks. He was able to have a tech also by the name of Jim assist me with an explanation of what i was in for. I brought the car in on Tuesday Nov 30th and was treated like gold. The estimate came out below what they first thought and did everything they could to accomodate my schedule and pricing. The owner even greeted me and assured me the work would be done right. I picked up my car on Thursday Dec 1 and it was shining from the free detail they provided. Needless to say I was back in love with my car. Thank you to everyone at Scottsdale Auto Collision for their honesty and Great Work!

Status: Validated
11/21/10|Mark B.

Jason and Justin did an excellent job on my truck after the hail damage. It looks better than when I bought it. So the next time when tree lands on top of my truck, or a freak explosion happens to my car I'll take it back to them. Thanks guys!

Status: Validated
11/20/10|Marc V.

Scottsdale Auto Collision was a little out of my way but I was glad I made the trip! My collision advisor was Chris Kmett, he was very professional and kept me updated on my vehicle status. Chris also helped me in dealing with my insurance company which can sometimes be a hassle. My overall experience was great and I will use Scottsdale Auto Collision again if I am ever in need of vehicle repair!

Status: Validated
11/17/10|Angie D.

Scottsdale Auto Collision has a great service team, Jim always kept me up to date on my car. I totally recommend this shop! Thanks! Angie D.

Status: Validated
11/12/10|Matthew L.

These people treated my problems like they were their own. They worked with my insurance, who was not helpful at all, and made my nightmare collision on my truck polished and good as new. Thank-you to Jason and all his staff for the highest level of professionalism and kindness I have ever experienced in a body shop. Your character and professionalism are truely appreciated.

Status: Validated
11/6/10|Mckenzie L.

Very friendly and extremely helpful people here. Went above and beyond to fix my car from hail damage with new dealer parts. It looks better than new. I would definitely recommend Scottsdale Auto Collision.

Status: Validated
10/22/10|Sharon P.

Scottsdale Auto Collision did an absolute great job on the recent repair to my Toyota Camry and made the experience a pleasure. They went well above to repair the door handle and peeling paint that was not covered by the insurance company. Justin kept me informed and made all the arrangements for the rental car making my customer service experience exceptional. I am a customer service Supervisor and I can honestly say that I found this to be the best experience I have had with an Automotive Shop of any kind. Thumbs UP!

Status: Validated
10/14/10|Julie ann G.

5 Plus Stars. This is the best Collision Shop I have ever used. The work is excellent and timely. I can not say enough kind things about the staff----very helpful and couldn't do enough to make my experience a good one. I would highly recommend this facility to anyone looking for outstanding service and a friendly environment. Julie Ann Giumetti

Status: Validated
10/9/10|Kimberly G.

Scottsdale Auto Collision was extremely helpful when I got into a car accident in August. I didn't have a lot of money to spend, and because of their "We Waive Deductibles" policy, I ended up paying practically nothing out of pocket! They set me up with a rental car and kept me informed over the course of the repairs. When I got the car back, it looked better than before the accident! The best part was when I had a small incident with the vehicle a month and a half later, Scottsdale Auto Collision had me come in and fixed the problem for no additional cost! I would definitely recommend this auto body shop to my friends and family or anyone who needs their car repaired at top quality for a low price!

Status: Validated
10/4/10|Natasha G.

I was made aware of Scottsdale Auto Collision via the radio. I was pleasantly surprised the advertisement was 100% correct. I received a waiver of my car deductible, impeccable service and consistent weekly updates on the status of my vehicle throughout my car repair. When I drove my car of the repair lot I felt as if I had just purchased a new car. My car drove perfectly and had no reminiscence of an accident. I recommend Scottsdale Auto Collision to anyone who would like to receive quality service after an unfortunate accident. Dr. Natasha Gittens Gilbert, AZ

Status: Validated
10/4/10|Jillian L.

The customer service that I had was awesome would definately refer someone and go back again! Car was done very quickly too.

Status: Validated
9/29/10|Ryan R.

chris was very helpful and nice and got the car done before it was estimated to be done excellent service would highly recommend to anyone

Status: Validated
9/29/10|Mariah R.

My experience was above and beyond my expectations, although somewere along the way while I was waiting for my car to be done (it took 28 buss. days)I felt dissapointed and annoyed by the lenght of time this was taking,(State Farm neglected my claim!!!) I was completely satisfied at the customer service provided to me during my outburst,and through the whole process Jason sure took care of me, he was very understanding at my dissapointment and was courteus and polite during the whole process, it took awhile for him to talk me out of my anger at the time but he didi it with his attitude, it was great experience!! I will always return to them and will recomend all my family and friends to them. mariah

Status: Validated
9/26/10|Dominic H.

I would highly recommend Jason and his team at Scottsdale Auto Collision. They are very nice and customer focused. I drive a 03 Vibe they treat me and the car like it was a Porsha. I was very happy with the way the car turned out, and they even detailed the car and the engine bay witch was above and beyond my expectation. All in all I will be return to them for any future repairs I my need.

Status: Validated
9/22/10|Greg A.

Very profesional and courteous staff. Chris called frequently to update me on the status of my vehicle and all the repairs were great.

Status: Validated
9/10/10|Richard B.

The best ever repair. Professional. They simply did an awesome job fixing my car back to original condition. Performed better than expected. I trust to do a great job on any repair. I highly recommend them.

Status: Validated
9/9/10|Frank M.

Justin Bragg and all of the staff at Scottsdale Auto Collision made my repair experience a pleasant one. From start to finish they followed through with everything they said. I never once felt I was being led on. I now carry their card in my glove box just in case I should ever find myself in an accident (I want them to be the ones to repair my van)!

Status: Validated
8/21/10|Alicia R.

Jason and Justin were great to work with. The entire process, from A to Z was smooth and efficient. Not to mention, that I received my vehicle back, looking awesome. They went ABOVE & BEYOND the call of duty! I am in the insurance industry and not only would I use them again, I refer them to my clients!!!

Status: Validated
7/9/10|Rhonda H.

Justin & Jason are amazing! Unfortunately this was my 2nd car to have them fix. I returned to their shop knowing they would do a fantastic job! My car is better than before the accident, Justin kept me informed thru the whole process. Making sure my vehicle was done right! And they waived my whole deductible! It's nice to see customer satisfaction is top priority with these boys. I would never use anyone else. BTW, the receptionist was AWESOME!!

Status: Validated
6/1/10|Patrick C.

All I can say about Scottsdale Auto Collision is that Jason and his team took the stress out of my wreck. This was a very trustworthy company and I felt that turning over my car to them was the best decision that I made. Jason helped me deal with the insurance companies and had a rental car set up for me. I can not stress enough how pleased I was that I made the decision to go to Scottsdale Auto Collision. Oh, and forgot to mention that my Lexus was returned to me absolutely flawless!!!!!! Make the choice that I did and you will be very satisfied.

Status: Validated
5/12/10|Jose P.

BEWARE!!! These people are amazing. I have to thank Jason and his staff for the incredible job that was done to my G35. I have to say I am a very hard person to work with and keeping up with me is very tough. I'm very detailed and I always make sure everything gets done to my expectations which are very high. Jason and his team not only kept up with me, but the job that was done to my car was extremely amazing. The job meet my expectations and I'm very happy to say I never worked with a body shop that cares for thier customers like Scottsdale Auto Collision does. Thank You Jason and your team for your great work.

Status: Validated
5/5/10|Rhonda H.

I highly reccomend Scottsdale Auto Collision. Jason & Justin exceeded my expectations throughout the entire process. The customer service I received at this shop is amazing. They went above & beyond to get my car back to new again. They worked directly with my insurance company. They also saved me $230 dollars on deductible!! Thanks guys!!

Status: Validated
3/16/10|Candice B.

Jason and his staff were wonderful to work with. The process of getting my van fixed was so easy, it kind of scared me. I dropped my van off and the rental vehicle (which was a nice one) was ready and waiting. I didn't have to go off-site to get my vehicle, which was good because I had kid car seats to switch out. Pick up was the same thing. The quality of work was top notch and my husband is a stickler for quality. He was very happy with it. It looked brand new again. Thanks so much and I would recommend highly taking your vehicle there for ease, quality and just plain #1 customer service. Candice Bruning Scottsdale, AZ

Status: Validated
3/12/10|Amanda P.

I had the most delightful time with Scottsdale auto collision. Scottsdale auto collision was polite and courteous from the minute I brought my car to them. The receptionist was very kind and made me feel very welcomed. I will definitely go back to Scottsdale Auto Collision if anything is ever to happen to my car again. The manager fixed a dent on my car that was not covered by insurance just to be kind. This place is truly the place that you want to go if you have an accident. Another fact that I would like to state is that the work done on the car was simply amazing! The staff was also very nice and kept me updated every day on what was happening with my car. Thank you for everything Scottsdale Auto Collision!

Status: Validated
2/17/10|Eric E.

Hands down the best company I have ever dealt with in relation to automotive services. I only had to pay $150 out of pocket, which is amazing because I had a $700 dollar deductable with my insurance company. They only had my car for about a week, and when I got it back, no joke, my car was better looking than before I got into the wreck. I highly recommend these guys!

Status: Validated
1/30/10|Doug R.

I want to gladly write a review on behalf of Jason and the team at Scottsdale Auto COllision Center. I was rear-ended in a parking lot by someone while I was away at work in my office. The person never left a message stating who they were. I drove the car for a couple of days thinking I may well have to "live with the damage." But within that time, I could visibly see how the back of my car was starting to come apart and that was not good. Interestingly, I heard a radio commercial at that time talking about giving a rebate for work done which would go against the deductible. The business being advertised was Scottsdale Auto Collision. I decided to take the car there and felt very comfortable from the moment I walked in that the car would be in good hands. Indeed it was! Jason and his team went to work. They really worked at protecting my interests....when the Insurance company tried to bill me directly a couple of times for parts they claimed were over and above the accident, Jason and Scottsdale Collision Repair were there to defend me. Although there were a couple of glitches in the nearly three week long process, (my Auto Insurance company delayed certain processes from moving forward) Scottsdale Auto Collision took the time to explain thoroughly to me what was going on and why. I was impressed with their service from the beginning and their attention to detail. Yes, the process took a bit longer then what I had hoped but the work that was done was truly top-notch. The back end of my car looks great! The follow-through by Jason and his team was excellent. They were great at working with me and my Auto Insurance carrier to avoid major issues. I would give Scottsdale Auto Collision very high marks. They were terrific to work with and I would highly recommend them to anyone.

Status: Validated
1/25/10|Mark B.

My 2007 Mustang had extensive damage when I brought it to Scottsdale Auto Collision. There was enough damage that it was almost totaled and I never thought that it would drive properly again. Thanks to Jason Johnson and his crew, not only does my car drive like new it looks like it just drove off the show room floor. They also kept in touch with me through out the repair process and sent me pictures of their progress. Even with the holidays looming right after my accident they completed my car in a timely manner, while going the extra mile to ensure that the repairs where done to their high standards. I recommend Scottsdale Auto Collision to anyone that needs minor to serious damage repair. I love my car and so will they. Thanks Jason! Great Job!

Status: Validated
12/29/09|Joe M.

Very good service. They even gave me a ride all the way back to Casa Grande at no charge.

Status: Validated
12/26/09|Linda H.

My experience at Scottsdale Auto Collision was excellent. Jason and Ryan were great. They provided me with great customer service and were very professional. I would recommend this shop to anyone who needed body work done. They insisted on only the best parts and would not settle for just anything. I was 100% satisfied when I saw my car.

Status: Validated
12/24/09|Bill M.

Jason and the crew were great. They communicated well and delivered on time. It is also very convenient to have a rental car company on site.

Status: Validated
12/23/09|Sarah B.

The boys at Scottsdale Auto Collision are AWESOME!!! Pretty nice eye candy as well. :) Jason took care of me from the moment I first called him for an estimate to the time I picked up my car. Both Jason and Ryan were great! Ryan even entertained my son for a while; talking to him and showing him a wrecked car. Jason worked with my deductible and kept his word to it, so when I picked up my car I didn't have to pay a different amount then what I was told. They had the work done in time, arranged for a rental and even took care of the rental return for me. I was shocked that they washed and vacuumed my car also! If I ever need body work done again I will definately go back to them and I will definaately refer my friends and family to them. I live in Glendale but it was worth the drive to Scottsdale for the service and care I received. You guys are THE best!!! Did I mention nice eye candy??

Status: Validated
12/18/09|Elizabeth B.

This shop is a class act. Not only did Jason come in hundreds below another collision center's quote but he was able to cut the work time from 3 days down to just one. I was able to drop my car off in the morning and have it returned the same day. The service was supreme and each person I came in contact with was very professional. I would recommend this shop to anyone who needs to have work done on their car.

Status: Validated
12/16/09|Mindi S.

Scottsdale Auto Collision had me in and out of the shop in one day, and provided everything i needed while my car was being fixed. They also had the best price anywhere in the valley, and believe me i searched for weeks! They were straight forward and did exactly as they said they would with no extra fees or surprises. My car definitely looked 100% better than when i dropped it off and I would recommend them to anyone looking for an honest, efficient body shop!!

Status: Validated
11/24/09|Randy G.

I had the unfortunate luck to strike a piece of road debris left over from highway construction. It sliced right through the grill of the car, the radiator and took out the AC. The tow truck that came to pick me up suggested that I go to Scottsdale Auto Collision. I am incredibly grateful for the suggestion. Not only did they COMPLETELY repair my car, but they worked with me on the deductible. They were thorough in their work and their pro-active communication with me on the progress of the repairs. The car was delivered as promised. I can not stress how impressed I am with their service. In a time when so many businesses play games with customers, or have a customer base that resents them, Scottsdale Auto Collision has truly earned my respect and my gratitude. I would recommend them to anyone needing repair or body work!

Status: Validated
11/20/09|Jacqueline H.

They did everything to do exceed my expectations Wonderful customer service and when I got the car back, it looked better than when I originally bought it a few years back. Also, my convertible top was installed wrong (new top) from Nissan dealer and they realigned it for free so it works now. (yaa). We also had a BMW serviced too, great job there as well.

Status: Validated
11/15/09|Marnie R.

I just want to give a big shout out to Jason Johnson of Scottsdale Auto Collision who's motto is "Quality isn't expensive, it's priceless". Amen to that, and so many thanks to he and his awesome team. I was in an auto accident recently, and Jason helped me from start to finish. I really didn't have to worry about anything. He reassured me through the entire process, even had my rental car ready right there at the shop! He was especially great with helping me with dealing with my insurance company as well. I'd refer anyone to Scottsdale Auto Collision and have their business cards on hand for anyone who needs work done on their vehicle. Thanks again for all your help Jason. I appreciate everything you've done!

Status: Validated
11/12/09|Kelly B.

I would highly recommend Scottsdale Auto Collision to anyone!!! After the outstanding experience I had at Scottsdale Auto Collision, I wouldn't take my vehicle anywhere else to be worked on. These guys are honest, smart, trustworthy and they took very good care of me. Not to mention, they made my vehicle look as good as new at a very reasonable price. At Scottsdale Auto Collision, they focus on what's right for their customers. I just can't say enough nice things about them. As I mentioned before, I wouldn't take my vehicle anywhere else.

Status: Validated
11/3/09|Christina J.

I came to Scottsdale Auto Collusion as a referral from a friend who had some body work completed there and I am very happy I did. I had some bad damage from getting backed into while parked on the street. Jason, Mike and Ryan made this experience very smooth for me. From the estimate to pick up I was kept in the loop of what was happening and why the repair was needed. They remained in contacted with person responsible for the damages to my vehicle and collected payment on my behalf, not to mention they took me over to get a rental car and helped with a free class upgrade! The work to my car took about a week, when I arrived to pick it up I was awe-stuck at how nice it looked vs how it looked after the accident. Not only was my car completely clean on the outside the inside was detailed & all my windows were washed! It looks better than the day I brought it home from the dealership! I thought with this industry they are always out to make a buck on you but I was treated like their most important customer. I would have regretted not giving them my business after I saw the hard work they did!

Status: Validated
10/20/09|Amber M.

I was very stressed out trying to find a autobody shop to do my repairs, having never had to deal with a situation of this nature. untill I heard a add on the radio for Scottsdale Auto Collision. I gave them a call, the receptionist Brenda was friendly, and got me right over to speak with Jason, who told me to bring My car down. Jason was always straight forward, and very friendly. Once I went down and spoke with him in person, I was no longer Stressed, I knew that I had found a shop I felt comfortable with. Throughout the two weeks I called a couple times to get updates, spoke to both Jason and Ryan, both very nice, and accomidating (even though I felt I was bothering them) When I picked up my car, it was more than I had expected, it looked awesome, clean & detailed inside and out. (did not know cleaning was part of the repair process lol) They Absolutly made me feel comfortable being there and doing business with them. I will definatly reccomend Scottsdale Auto Collision to anyone I can. and will go back there if I were to ever need anymore repairs. Thank You Jason, Ryan, and any of the guys in the back, I did not meet who may have done work on my car. You guys are awesome!

Status: Validated
10/14/09|Darryl G.

From start to finish the experience was great!! I always was under the impression that these types of businesses are in the business of taking advantage of their clients and insurance companies. I was a bit leery of taking my business to a shop that wasn't a referral from someone that has used them in the past. I took the jump and took my car to the shop. Every interaction with all employees from the shop was superb. I dealt with Jason the majority of the time, but the few instances with the other employees was great as well. When I first spoke to Jason I thought he was just a salesmen pitching me his company. From past experiences with salesmen I expected getting promised one thing and receiving something completely different. Fortunately Everything that was promised, was delivered in a timely fashion. My vehicle had mechanical and body damage. The shop restored it back to its factory condition. All of the work looks great and my Jeep drives like new again. I would recommend this shop to anyone in need of a combination of first class service and first class work. -Darryl

Status: Validated
10/6/09|Marti J.

True excellence in every regard. The shop is extraordinarily clean. Jason had to search far and wide for a part, handled the job perfectly, as the team there worked so well. Brenda at the front desk coordinating customer service was super as well. On top of all of that, Jason completed the work UNDER the estimate. Seems most business want to get more money out of you. Excellent - Quality, Price and Service! Please keep it that way Scottsdale Auto Collision. Other businesses ... be inspired. Thank you!

Status: Validated
9/9/09|Hsieh shu L.

They done a fantastic work for repair my Mercedes's back door. Is perfect you can not tell that has been repair before. Thanks Scottsadle Auto Collision

Status: Validated
9/7/09|Ken C.

I had taken my car to scottsdale auto collision for repairs and i am leary of what people will say what they will do. I dealt with Jason one of the owners and he did above and beyond what he said he would do. I would hihgly recommend there sevice to anyone nedding repairs on there vehicle, I hope I never need them again but if I do thats where I'll go.

Status: Validated
8/29/09|Betzy R.

I been at Scottsdale Auto Collision; the first time I was there it was due to an accident and my front end was destroyed. I was really afraid on how much that will cost me since my insurance wasnt going to pick it up; when I called, Jason told me not to worry about it and he will do what he could to help me and will get it done. Couple of weeks later my car was like a brand new car, detailed and all. Of course more than what I ever expected. They just not did the repairs but had a rental car right by the door waiting for me, since my insurance was only going to cover up to 500 in rental, Jason took care of the rest. It was amazing. The second time my car was overheating right when I was driving to the hospital to see my family after a terrible car accident, what a great guy Jason is that took care of my repairs and my rental without any cost; he knew how much I needed my car because of the family situation. I cant express enough how much I appreciate what Jason and his crew have done for me and my fam. Thank you to him I have a brand new looking car that runs like a champ.. Once again Thank you for the great customer service that you provide for all of us.

Status: Validated
8/12/09|Henrik W.

It was a pleasure dealing with Jason at Scottsdale Auto Collision from dropping off the car, picking up a rental, dealing with my insurance company and then receiving my car back today. My car is completely fix and spot detailed. I don't think it's ever been this clean and fresh since they day I drove it off the BMW lot. Thanks for great service!

Status: Validated
8/4/09|John C.

I took my car to Scottsdale Auto Collision, a suggestion from a family member. Man was I glad I did.They did an amazing job. They did far more than I expected my car looked brand new. Better than it did before the accident. They detailed my car inside and out. I live in Glendale and they gave me a ride home. My car looks and drives like a brand new vehicle. Ask for Jason Johnson

Status: Validated
8/4/09|David P.

Great service and Great work! Jason was open and honest about all issues from the start and was helpful with communicating with me throughout the time the car was getting worked on. Final work looks amazing! Definitely the best body shop experience i've had!

Status: Validated
7/30/09|Christopher H.

The service was unbelievable Jason was the best!!! He took care of everything and when I say everything I mean it. He even paid the deposit for the rental. Our van came out looking prefect they even fixed a little dent that I made. I would recommend these guys to everyone.

Status: Validated
7/21/09|Brittany M.

I have been to Scottsdale Auto Collision twice and each time they are extremely helpful. Every worry I had, they took care of. I never had to worry about working anything out with insurance. They went above and beyond my expectations with the repaires to my car. I would recommend them to everyone and if I ever need my car repaired again I would definetly go back!

Status: Validated
7/2/09|Raoul Z.

I am extremely happy with the work and service I received at Scottsdale Auto Collision. My car looked better than it had before the accident. I have already recommend SAC to a friend and will continue to do so.

Status: Validated
6/26/09|Gail A.

Jason Johnson was very friendly and helpful and so is his staff at Scottsdale Auto Collision. Jason helped me get a great rental and even called to have them pick us up. The repair was perfect...looks brand new. Very quality work, in a time that was promised. Jason was great at calling to keep me updated. Great place. I would highly recommend to anyone who wants top notch work and friendly staff!!

Status: Validated
6/20/09|Charlyn L.

My experience with Scottsdale Auto Collision was excellent when they repaired a grazed bumper and assisted with additional repairs I needed and chose to do. The staff was courteous and worked to met the tentative work shedule indicated. When a part was discovered defective, there was no hesitation to immediately get a replacement part. When parts did not arrive on time for installation as planned before closing time, transportation was arranged. Jason used his parts connection to keep pricing lower so as to strive to stay within the budget range available for the work outside insurance coverage. The shop was able to work $10 under the insurance company's primary estimate yet still performing quality work. Also, beyond the call, SAC took on repair unanticipated but required, resulting from poor workmanship of the prior Chapman shop. The importance of customer service reflected in the overall clean appearance of the car upon leaving, better--even though previously washed-- than when it was driven in.

Status: Validated
6/17/09|Brenda S.

They did a great job with my vehicle and made sure I was happy with the work. Very friendly staff.

Status: Validated
6/16/09|Ryan R.

I had a great experience with Scottsdale Auto Collision Center. Their facility is very clean and the staff was very professional. My car required a lot of work and they were excellent at keeping me up to date every step of the way. The car came back with zero flaws and is running great. I would recommend this shop to my friends and family.

Status: Validated
6/16/09|Jill F.

Mike and his team did a fabulous job for me under tight time constraints---I compared this shop with another recommended by my insurance co and Mike's costs were considerably lower than the other shop----they drove me home and picked me up when the work was completed---he was always good natured when I phoned for status and the work is beautiful---my car looks like new again! I highly recommend this body shop. Jill F.

Status: Validated
6/15/09|Bill D.

Jason Johnson was tremendous.The repair was impecable.Detailed and correct.My father owned a body shop for thirty years. I will recommend this shop to everyone with a need for their services. OUTSTANDING !!! Bill Davis

Status: Validated
6/15/09|Gerald D.

Excellent service. Constant updates.

Status: Validated
6/11/09|Chris V.

Jason and his team did a great job on my vehicle. Customer service was great having a rental car ready for me at the shop so I didn't have to go to the rental agency. I also forgot my business cards in my trunk and went on a business trip. Jason Fedex'd my cards to me and all was good. I'd recommend Scottsdale Auto Collision to others.

Status: Validated
6/3/09|Allison H.

This shop is absolutely ridiculous!!! Never in my life have I had this kind of service. The customer service that I received from Jason Johnson is second to none. All my repairs were done flawlessly and finished about a week before I was expecting. These guys really go the extra mile, I had a couple of minor issues with my car that had nothing to do with my accident but they took care of them anyways free of charge. I heard about Scottsdale Auto Collision on the radio with their deductible waiver promotion and it worked out great, I was able to save $432.00 off of my deductible. Thanks SAC you have a customer for life and I will definitely recommend you to anyone I know who gets in an accident or needs their car fixed.

Status: Validated

Scottsdale Auto Collision

Reviews