Auto Body & Repair Service Phoenix, AZ

Reviews

10/14/11|Jon B.

Friendly interaction with employees. Above and beyond service. Very happy with my experience.

Status: Validated
8/24/11|Brad A.

they are the best shop i have been to. they are very professional.The shop is very clean.I have used them for years and never have been disapointed with their service.

Status: Validated
8/17/11|John P.

I took my 2003 Trailblaser to SSC to investigate an air conditioner issue. Problem was it did not cool well at idle and low speeds. SSC investigated, added a touch of freon. Then explained that the problem could be the fan clutch, but the condenser coils were filthy, filled up with bug goo. Suggested I clean the coils myself and see how the air conditioner worked. If it was still not cooling, then bring it back and they would investigate the fan clutch further. I cleaned the coils and the air conditioner works fine. SSC could have ripped me off by charging for this and that, but they didn't. They are honest, hardworking folks who have all of my business.

Status: Validated
8/17/11|John P.

Two friends recommended this shop to have a new engine installed in my Jeep. These folks offered the best price for the job. They only replaced what was necessary and didn't try to "Up Sell" more items. Quality of the job was excellent. I am totally pleased with this transaction. SSC now has all of my business.

Status: Validated
6/13/11|Jeffrey K.

I am thoroughly satisfied with SSC Auto Repair. They were extremely helpful from my first phone call until I picked up my car when it was completed. I even received a phone call 2 days after I picked it up to make sure my car was running properly. Thanks SSC Auto!!!

Status: Validated
6/13/11|Stuart T.

I had the radiator replaced, AC serviced and front brake pads replaced. The job was done well and in a timely manner.

Status: Validated
6/11/11|Linda F.

I've been taking my truck to SSC for 7 years & have always had great service. They have been honest with me & I feel confident & trust their judgement with the care of my truck. Thank you George & your great team! Linda Fuhrmann

Status: Validated
6/10/11|Fredrica S.

This garage is exceptional. Personnel are skilled, courteous, and efficient. Prices are fair, and I feel totally confident upon leaving the shop. No need to ever take my car to a dealer for costly repairs!

Status: Validated
4/13/11|Carolyn S.

I showed up for a routine oil change (had a great coupon from my neighborhood magazine) and discovered I'd made the appointment at their sister store in Chandler. They said it was no problem, they'd be happy to fit me in. Didn't make me feel stupid. They literally did get me right in, and finished promptly. These folks are so honest and ethical--I would trust anything they told me about my car.

Status: Validated
4/13/11|Jeff Y.

I've been taking my cars to these guys for a couple of years now. They are very honest and I feel that I can trust their diagnosis. They do very fast work and the work is done correctly. It does seem like they charge a bit more than others, but they tell you the price up front- no surprise charges that are so common in this industry. Very good shop.

Status: Validated
4/5/11|Michael A.

SSC AUTO REPAIR did excellent work on our car at a reasonable price. They drove us home while it was being worked on and drove us back when it was finished. We are so happy to have discovered a place we can trust to do the necessary work our car needs, year after year. We highly recommend them, Michael and Kathy Agather

Status: Validated
4/5/11|Kathy M.

Amazing customer service!! They not only worked with my schedule they provided fast high quality service with a smile.

Status: Validated
3/25/11|Kelly W.

Great service with a smile. They were able to accommodate my schedule and they are a drop off site for "packages from home.". Thanks guys!

Status: Validated
12/17/10|Rita L.

Professional, courteous, very competent, personal service. These people know their stuff! Nice to have Siegele's nearby!

Status: Validated
7/2/10|Jeff V.

Our car was making a real loud rattling sound when it was at idle and then evern worse when the A/C was on. I had it looked at by several shops and they didn"t seem to know were it was coming from. SSC Auto Repair looked at the car and did some collabrating with their people. They hit the nail right on the head and fixed it with out doing all kind of other expensive repair before finding the real problem. The repair was a broken flexplate. Thank you SSC.

Status: Validated
6/15/10|Margaret M.

I was given a quote to check out our A/C and was promised a call back after the diagnosis was made. Justin, the manager, called as promised, the work was done and came in less than the quote. We were very happy with their service.

Status: Validated
3/19/10|Tim S.

Manager Justin worked hard to find out all the problems I had with an aging vehicle.SSC will be honest on what you need done and did'nt add any extra like some places (Napa Auto). Justin told me exactly what was wrong and the best course of action. No one likes to dump alot of money into their cars at once,but SSC will tell you exactly what you need for an honest and fair price!Will be bringing my wife's car their from now on!

Status: Validated
3/18/10|Steven S.

Friendly and courteous service. Had A/C repaired on dual a/c unit in E-350 Van. Fair pricing, along with expedient work. Will be my first choice when other repairs are needed. Strongly encourage giving them a try.It's hard to find a good repair facility that doesn't make you feel like a number in a database.

Status: Validated
12/4/09|Maralyn F.

Excellent customer service approach. They ..and this day..George spent considerable time with an elderly lady patiently explainingwhat needed to be done with her car. I trust their work implicitly.

Status: Validated
12/1/09|John p. W.

This is the third time I have used this garage to service my vehicle. I had seen their advertisement in a copy of our local community magazine. The first time in, they checked over the vehicle and said there was no charge as there was no indicated problem. The second time in they serviced it at minimal cost, and again when I took it in the third time. As a senior citizen, I can honestly recommend this business to all seniors (and others) that are looking for a competent, honest garage to deal with.

Status: Validated
11/28/09|Joel S.

I brought my truck in for a clutch repair. This problem was identified, quoted and fixed promptly for a reasonable price. An additional problem was also identified that would not stop my vehicle from running but would eventually, if left unrepaired, leave me stranded. The price that they quoted was much less than the price the Toyota dealership had quoted two years ago, so I decided to finally have this problem fixed. The truck is running better than it has in a long time.

Status: Validated
10/8/09|Lynne D.

We have been working with SSC for over 10 years, initially you may think you are paying a bit more then cheap shops, always remember you get what you pay for, and they give you the worst case scenerio up front! Not to mention they will never charge you for something you don't need or agree to. Got a car out of the shop today and am very happy, result and cost. Siegle's is very honest and trustworthy and they do great work! They will tell you what needs to be be done now or what can wait a few months. When we need to take a car to the shop we send it to them, great service, great repair. Thank you for being there for us! Lynne

Status: Validated
10/6/09|Kari P.

Justin and his crew made this an amazing experience for me. He got my truck fixed within 5 hours of it being delivered via tow truck, and I had no client history! He was professional, non-pressuring, and time-sensitive. This is the first garage I've ever been to where the computer keyboard was actually clean! LOL I was very impressed with SCC and will certainly bring my business back again!

Status: Validated
9/26/09|Kim C.

This is the second time I've brought my Mercedes Benz C230 here for service and each time they have been great! Being a woman..I was afraid of being taken advantage of but not here. They are honest, direct and don't charge you for things that aren't needed. Compared to the MB dealers fees...it's like night and day. A HUGE savings. No overpriced costs here! I highly recommend SSC for all your automotive needs. No worries from me...they're MY repair shop!!! Thanks SSC! - KC

Status: Validated
9/9/09|Jerry C.

I had a broken timing belt and I had gotten different quotes of $2500 to fix it. Justin told me that there was a chance it may not be as badly damaged as the other shops had quoted but wouldn't know until they got into it. A half day later he called and told that it was done and that that they only had to replace the timing belt, no other damage was found, what a relief. My truck was done quickly and at a reasonable rate. I believe I have found a shop I can trust for future issues with my vehicles.

Status: Validated
9/2/09|Bob C.

John knows what he is do and done right the first time... Thanks John run great again!

Status: Validated
8/25/09|John N.

Since I moved here in 2004, I have been using SSC Auto Repair for all my automobile services. I am most pleased with their courtesy, honesty, and professionalism. I highly recommend their work.

Status: Validated
8/25/09|Keegan S.

My car's check engine light turned on over the weekend so I called my father who suggested SSC Auto. I was a little nervous to be without a car for more than a day since I have classes that I can't afford to miss. I brought my car in around 9:00 a.m. Tuesday morning expecting to not get it back in till the next day with a hefty check. To my surprise I was able to pick it up that afternoon and it turned out it was nothing. They were extremely nice to me and didn't even charge me for the to reset the indicator light. I have visit SSC Auto a few times now and I'd would suggest it to family and friends, it's fast, cheap, friendly, and they get the job done right.

Status: Validated
8/22/09|Cari C.

SSC was recommended to me by a few people in the neighborhood. I needed a 30K check on my car, Nissan dealership wanted $550 and SSC did the same work for $275. Friendly customer service and got my car back in a few hours...even on a Saturday! Definitely going back when I need work done in the future.

Status: Validated
8/17/09|Sharon S.

I was recomended to this shop from my insurance co. They also attend my church, My first impression was positive,but i soon got frusterated and disapointed quickley. they were nice enough but low quality work I will never recomend this shop to any one.

Response: (8/20/09): In response to Ms. Sweeney�s review, we would first like to state that we are troubled any time someone is unhappy. We at Siegele Service Center have been serving the East Valley for almost 20 years and have a following of devoted customers. The unfortunate element of this complaint has little to do with the repairs we did originally but with repairs Ms. Sweeney thinks should have been done. We replaced Ms. Sweeney�s transmission in August of 2007 and that repair was done within two days for the exact amount quoted. In addition, the transmission installed in her vehicle has since operated correctly. Ms. Sweeney came in for a rear main seal estimate in March of 2009, and she now believes we should replace it for free. The rear main seal was not leaking at the time the transmission was replaced, as we would have repaired it then. We are not the type of shop to increase customer charges with unneeded or unwanted repairs simply to make a profit. We believe ardently that our customers have worked hard for their money, and we repair vehicles with that in mind. We are dedicated to making sure every customer�s vehicle is repaired correctly the first time�every time.

Status: Not resolved to customer satisfaction
7/1/09|Cathy G.

I was very pleased with the service I received on my 2004 Pacifica. My AC was not working all the time and was not as cool as it should of been. Now it works better than ever. Thanks to all!

Status: Validated
6/25/09|Clark F.

Very courteous. Saved us time and money by correctly diagnosing transmission problem that previous shop misdiagnosed. Finished repairs early.

Status: Validated
6/13/09|Suzanne C.

I had a really wonderful experience with SSC Auto Repair on Williams Field Rd. They were very professional and honest and my car is already running much better. There was no pressure to fix anything I didn't want done. What a refreshing experience from the guys at BIG TWO TOYOTA, who are real CROOKS!!!

Status: Validated
5/31/09|Debbie R.

George and all the guys are AWESOME! They are always helpful and most of all honest! They are the first call we make when we need auto repair and they exceed excellence in every way!

Status: Validated
5/18/09|Steve T.

SSC was great from start to finish on serving my truck's AC.

Status: Validated
5/12/09|Don P.

This was my second time at SSC Auto Repair, and I find that the staff is very friendly and courteous, and they do not try to push services that you do not need. They have a vast amount of knowledge, and their pricing is very competetive. I will be returning.

Status: Validated
4/26/09|Bill N.

Good Experience. Pleased with the work they did. Also pleased that they didn't do work that wasn't necessary. Will return again.

Status: Validated
4/21/09|Paul L.

Very friendly service - I wouldn't be writing a review if that weren't the case. Justin was very professional on the phone and in person. As this is my only vehicle, Jake gave me a ride home. He was also very professional. My AC wasn't blowing at all, my radiator was leaking and my brakes were squealing - all fixed same day. It's nice to find a dependable service.

Status: Validated
3/3/09|Albert C.

I have been bring my cars here since my move to Gilbert in Feb of 2003.They have on 2 occassions saved me money by correctly diagnosing issues that another shop had quoted major repairs. Nice and honest people, I tell every neighbor about them.

Status: Validated
3/3/09|Keith L.

AC nor heater working. Excellent diagnostics. Fixed the problem. Livede up to the free transportation home and back. Good people! Pleasure to do business with, will return.

Status: Validated
2/27/09|Patricia S.

I took my Ford Escape to SSC for an oil change and to find out why the engine light was on. It was also failing on exceleration. Justin got things setup for me for Friday. After changing the oil, they ran their computerized diagnostics and found that Ford had put the wrong spark plugs in the vehicle from the factory which caused major problems that would run, on the low end $1500 to fix! He called and said this repair should be covered under warranty and after taking it to the dealer where I bought it, it indeed was going to be covered! If anyone is looking for a good, no great, honest place for auto repairs, I would highly recommend SSC! Not only did they take me home after dropping off my vehicle, they picked me up to return to the garage to pick it up! More than the dealership I ended up taking it to for the repairs was willing to do, at first! I had heard from friends of mine of the high quality of service and honesty at SSC and now I'm here to tell you first hand that everything they told me was true! You can bet they will have my business from now on and that I will be recommending them to everyone I know! In this day of big corporate dealerships and chain repair shops, it's nice to still have a privately owned place that you can rely on. Kudos to Justin and Adam who chaufered me around today! I'd also like to add that there was no condesending attitude because I was a woman either! Things were clearly explained and didn't make me feel like I didn't have a clue what was going on!

Status: Validated
2/21/09|Claudia S.

Staff was courteous, informative and honest. They lived up to their good reputation. Will definitely do business with them again.

Status: Validated
2/16/09|Bev B.

My grandson has had his pickup in twice. The first time was for brakes. They had previously been done in Tucson, and he was charged a large amount for brakes, rotors, the works. They were so bad already and found that the rotors had not been done originally. After being taken care of through SSC, they felt like new again, and for less money. The second time was for shocks and again it felt like a new vehicle. Instead of using the cheapest parts, they ask if you want to use a better grade which will give you better service. It was not that much more and at least it was our choice as to what we wanted to spend. I would rather pay a little more now and have them last longer, than for the cheapest parts to be used and then wonder why they went bad so fast. The service was very fast since I had already made a reservation to take it in both times. Also, friendly and informative.

Status: Validated
2/15/09|Tonya B.

The car needed brake inspection which resulted in front brake replacement and rear brake cleaning. I stopped in without an appt and the total time in the shop was 1 1/4 hours. The staff was very friendly and helpful. I will take my cars back here from now on!

Status: Validated
2/15/09|Daniel W.

I wish i could give SSC a 10.00 out of 5.00. The customer service is the best i have ever receieved PERIOD! Justin was awsome and called me with status updates several times. The prices are fair and not over inflated at all. They have just found a customer for as long as i live in AZ.

Status: Validated
2/5/09|Richard D.

We had a brake problem and a problem with a power window. These were diagnosed in a short period of time and repaired in an appropriate amount of time. SSC today, as they have been every time, was lower than dealers with their pricing and very nice to work with. They do the work they say they are going to do and they do it in a short period of time for the price that they quote beforehand. There are no "surprises" when you go to pick the car up. We have always been very happy with their service and we take 2 family cars to them whenever we need work done.

Status: Validated
1/18/09|Bernard S.

Excellent service, fully trust the capabilities of this garage and look forward to a long lasting relationship.

Status: Validated
1/18/09|Bill N.

First time in for basic service. Just what I want an auto repair experience to be. Prompt Service - Friendly Attitude - Reasonable Cost. I will certainly return.

Status: Validated
12/23/08|Gregory G.

They are a small shop, but big on reputation with me. I have always felt like they give me honesty, fairness, and quality workmanship. Standard maintenance, small or large repair, they always get my business.

Status: Validated
12/23/08|Charlene G.

SSC was able to do everything the dealership can and even recommended I get my wheels done so I can be safe on the road. They were friendly, organized, and provided transportation so I didn't have to wait hours. They have a good parking lot so I didn't have to worry about finding a space. Most convenient location to me. Thans SSC!!!

Status: Validated
12/17/08|Theodore O.

Minor delay with the keys, nothing of great distress. Excellent service and customer relations.

Status: Validated
12/17/08|Kenny S.

after each visit to ssc i am reminded why i take my vehicles there to have them serviced. they are fast and efficient and they preform quality work everytime. I am never dissapointed and they never let me down when i refer people to ssc auto repair.

Status: Validated
12/11/08|Glen A.

SSC Auto Repair did a wonderful job replacing emission parts in a very old vehicle, and at a fair price. The service was very prompt. I will definitely return for future business.

Status: Validated
12/2/08|Brian S.

We take both of our working vans to SSC and really appreciate the personal service and their commitment to keeping our small company running.

Status: Validated
11/20/08|Dane W.

I've dealt with SSC several times now, and must say that they do a great job. All of their employees seem highly qualified and knowledgable. Prices are fair. I would highly recommend them to anyone looking for quality service.

Status: Validated
11/11/08|Lawrence P.

THE REPAIRS WERE DONE ON TIME AND FOR THE PRICE THEY GAVE.VERY NICE PEOPLE TO DEAL WITH.WILL DEAL WITH THEM AGAIN.THANK YOU FOR THE GREAT SERVICE.

Status: Validated
10/29/08|Richard R.

I had the catlytic converter replaced on my Odyssey. SSC did a professional job of diagnosing the problem and replacing the new converter. They were very helpful in describing the problem in terms I could understand. I recommend SSC.

Status: Validated
10/22/08|Teresa T.

I have used the services of SSC Auto Repair on 4 occasions. I have always been very pleased with the service, customer care and results. I feel strongly that the people who work here are honest and well trained. I have checked around and am sure I received a more than a fair price for parts and sevices.The shop also offers discounts to repeat customers. I had the entire air conditioning system replaced on an older truck. SCC went above and beyond by performing detailed checks and alternative services for this repair at no charge to me. I promptly took a "new" used car just purchsed to SCC for a check up. They were thorough and explained any small problems they found, without being pushy. They even recomended that we wait until my warranty was established before repairing things so that I would not be paying out of pocket and waiting for a check from the extended warranty company. I have heard glowing reports from many people about SCC. I trust them fully. They have been happy to drive me home when I drop off my car. Always so friendly. They are great about calling to give me an update, explain options and answer any quetions. I have had some awful experiences when dealing with repair shops. It is wonderful knowing everything is going to be done properly, at a fair price, and that I am going to be treated as a valued customer. Needing car repair or maintenance can be pain free! Give them a try. Thanks!

Status: Validated

SSC Auto Repair - Gilbert

Reviews