Auto Body & Repair Service Phoenix, AZ

Reviews

4/19/11|James R.

Thank you Jeff and Nate. My Cadillac has never looked so good and the customer service you gave me was superb. Thank you, once again. Your friend, James Rynart

Status: Validated
3/15/11|Ross P.

Nate and his crew were the most amazing people to work with. Even though the insurance company did not cooperate, Nate did and got us the repair work we needed and they did a great job.

Status: Validated
2/4/11|Jerry W.

We found this facility to be friendly, honest, timely, and fair. They saved us $ over another repair shop estimate by telling us we could buff the scratches off the bumper & touching it up instead of completely repairing/repainting it. The workmanship was excellent and if (heaven forbid) we have another "accident", they will be the ones we will trust with our vehicle.

Status: Validated
2/1/11|Will R.

Great job guys. I was so impressed with the high level of professionalism, from start to finish. My car looks fantastic and I could not be more pleased.

Status: Validated
11/12/09|Katrina S.

From the point of getting an estimate, dropping off my car, picking up a rental car and picking up my vehicle once the repairs had been made, I received the most incredible customer service!! Nate who was at the front desk was very friendly and eager to help. There was even another employee (sorry, didn't get his name) gave my son a quarter for the candy machine when he over heard me say I didn't have any change. Sometimes in life, it is the little things that make the biggest difference. I would highly recommend Rapid Collision Center to anyone who appreciates honesty, friendliness, and a staff who cares not only about your car, but you too. Thanks so much Rapid Collision Center :)

Status: Validated
10/3/09|Mia P.

I was very impress with the professionalism & helpfulness. The work that was done on my car turned out great.

Status: Validated
8/25/09|Valerie J.

I was very impressed with the professionalism, courtesy, and helpfulness this company demonstrated! Their location is clean, easy to find, and their manners are exemplary. I felt I had made the right choice from day one, and as the body work was in progress, I was kept informed and never had a problem getting in contact with them. When I picked up my car it looked like my accident never happened. I only hope that as they grow, as I know they will, they will maintain their bar of excellence.

Status: Validated
7/19/09|Laurie J.

This was the best experience I have ever had with a body shop in all my years of driving and having to have body work done on a vehicle. Nate and Jeff were professional, polite and extremely helpful in the process of dealing with the insurance company of the person who hit me. They did the work on time as promised and it looks as good as new. The agent that dealt with my claim was an extremely unfriendly, unhelpful agent and Nate and Jeff helped me understand the process of dealing with an insurance company which is not your own. I highly recommend this collision shop to friends and family.

Status: Validated
4/19/09|Joyce P.

Unfortunately, I've had to use this repair shop twice in the past 6 months. However, they do an excellent job. They are very courteous, helpful, and accomodating. I was very pleased with their work.

Status: Validated
2/26/09|Lori M.

We highly recommend Rapid Collision. We give them 5 stars for customer service, honesty, efficiency and also for the quality and cost of our repair. They were very organized and this was the smoothest car repair we've ever had with absolutely no hassles or problems. The car looked great.

Status: Validated
2/4/09|Twila C.

Excellent repair work and very nice employees.. I would have them repair any other car if it was ever needed...very friendly and very courteous..and knowledgable also...rate them a 5 for sure..

Status: Validated
1/11/09|Janice M.

THESE PEOPLE ARE TRULY CUSTOMER SERVICE ORIENTED, AND THEIR WORK IS SUPERIOR. I AM SO PLEASED MY INSURANCE COMPANY RECOMMENDED THEM AND I HAVE NO RESERVATION RECOMMENDING THEM TO ANYONE ELSE.

Status: Validated
10/4/08|Paul W.

VERY WELL RUN SHOP FROM THE TIME YOU FIRST CALL THEM UNTIL YOU PICK UP YOUR VEHICLE. HIGH QUALITY WORK. I WOULD RECOMMEND TO ANY OF MY FAMILY OR FRIENDS WITHOUT HESITATION.

Status: Validated
10/2/08|Jerry B.

Excellent Customer Service! Excellent Work! Car looks like new! On time service! Overall - highly recommend and would definitely use again!

Status: Validated
9/16/08|Steve S.

The customer service and workmanship at Rapid Collision is second to none. There was over $12,000 in damages on my Toyota Tundra 4x4. They had my truck looking and running like it was before the accident and did it in a very timely manner. I hope I never need their services again, however if I do get in another accident I would definetly take my vehicle to Rapid Collision.

Status: Validated
5/15/08|Chris S.

These guys were phenomenal. They under-promised and over delivered. Firstly, they arranged for the rental car to be there when I got there-and didn't even tell me ahead of time. Then they finished the work in less time than I was told and my car looks brand new. Thanks for the hard work!

Status: Validated
5/2/08|Wayne j L.

Rapid Collision did excellent workmanship. Everything was perfect. They went the second mile. I have four cars and they have fixed two of them, one pickup three times. I referred them to a son, a daughter, and a son-in-law. All of us had the same experience. Over 50 years of driving I have used body shops several times. This is the best in my opinion. Wayne of Mesa, Arizona

Status: Validated
7/15/07|Dale B.

I don't think that I have ever been more impressed and satisfied with a company and the work that was done for me and my family then what was done by Rapid Collision and the employees there. They have worked on my family's vehicles over the past couple of years and have always gone above and beyond our expectations. I would recommend them to anyone who was looking for a job well done. THANKS AGAIN RAPID COLLISION. YOUR FRIENDS THE BROWN FAMILY!

Status: Validated
4/27/07|Miguel S.

This is the third time this company has worked on my Nissan Quest, and there is no other place were i would take my car to get it fixed. Their service is excellent. They always leave my Quest looking brand new. I highly recommend this shop to everyone who's really concernd about the results.

Status: Validated
3/26/07|Chris S.

A friend from glendale referred me to rapid collision in east mesa, i drove my car all the way from surprise to east mesa for this particular shop. They are very professional and the work that they do at rapid collision is exceptional. Rapid made the whole repair process very easy for me and dealt with all the problems that my insurance company had and even made them look good.With about 5,000.00$ in damage my car looks as though it was never in an accident. Rapid has all my future work, and I have sent two other friends out to east mesa as well. Rapid makes a bad situation into a great one. Thanks Guys! Sincerly, Chris S

Status: Validated
3/22/07|Thomas W.

they repaired my 06 dakota after an accident. i was very impressed with how the truck was handled. the job was done very well and quickly. scott was very professional and job was complete.

Status: Validated
3/18/07|Cathy G.

Excellent service and quick too!

Status: Validated

Rapid Collision Center

Reviews