2723 W. Sweetwater Avenue, (on the west 1-17 frontage road at Sweetwater between Cactus and Thunderbird)
Phoenix, AZ 85029
Phone: (602) 978-3278
Hours of operation:
Mon-Fri 7:30am-5:30pm
website: http://www.narepair.com/
Average Rating: 
Certifications & Affiliations:
National Automotive Repair is a full-service automotive repair company. Since 1997, we've provided the finest quality service. We have an "A+" rating with the Better Business Bureau, and 90% of our customers are repeat clientele. Our hours are Monday-Friday 7:30am-5:30pm. At National Automotive Repair, we believe in high quality repairs, excellent customer service, and a commitment to honesty, safety, and integrity. Choosing the right shop for your needs is important. Please visit our convenient location and see for yourself why our customers are satisfied. We hope to be your choice for years to come.
3/30/12|Bryan L.
I brought my mothers truck here for a coolant leak and they did a excellent job and a very fair price. Nice to meet mechanics with personalitys.
Status: Validated
3/16/12|Lowell L.
I drive a 12 year old Lexus that Randy, Tom and his crew have kept in excellent condition. Every maintenance item and repair has been done at the price quoted, in a professional manner and on time. I don't think you can ask for more than that. Thanks Guys (And Lori too)
Status: Validated
2/14/12|Tom H.
My A/C wasn't working and I was told by another mechanic that the A/C compressor needed to be replaced (a very costly repair). Brought my vehicle to National and they were able to fix it for $100 without having to replace the compressor. I highly recommend this shop for their integrity and competence. TomH Phoenix
Status: Validated
1/16/12|Liane D.
I have used National Automotive for almost 10 years. The service is wonderful! They have integrity & are truly an honest mechanics. I would & have recommended them to anyone.
Status: Validated
12/19/11|Alberto G.
Excellent Customer Service!!! They knew what they were talking about! They did not take advantage of me and were quick to take me on short notice and I did not have to wait that long for my servicing to get done!! I recommend this place!
Status: Validated
12/1/11|Laurel M.
I have been going to NAR for about a year now. I found them by searching for repair shops in Phoenix and was drawn to their commitment for honest, reasonably priced repairs. They haven't let me down yet! I have had a good amount of work done on my car within the last year including regular maintenance and I have never had an issue with anything they have done. Randy is super friendly as well as Tom and the rest of his crew! As long as I live in Phoenix, I will be going to NAR for my auto repairs!
Status: Validated
11/8/11|Robert W.
I would like to commend Randy for being awared the NAPA/ASE Technician of the Year for the state of Arizona. Randy, Tom and the crew have been nothing less than professional everytime We have our vehicles serviced. Their friendly and positive attitude makes us keep coming back time after time and we have been doing this for over 5 years. We trust their service and honesty. I recommend them to my friends and co-workers and have been more than satisfied with their work. Great Job Guys! R&M Phoenix, AZ
Status: Validated
10/23/11|Julie W.
This shop is friendly and has a great staff that does not make you feel stupid. As a woman they make me feel confident and comfortable that my car is fixed and I did not get ripped off! thank you guys for being there. This shop is small and family owned , do not expect the Taj Mahal but you will get Taj Mahal service. Husband - While I travel for work I'm thankful for these guys being there if car repairs are needed, I know that my wife's issues will be handled with no worrying from me or her. Thanks guys
Status: Validated
10/14/11|Phil A.
i've been a mechanic for 50 years and now randy and tom take care of my cars, i don't trust my cars to anyone but national. i asked them to ck my car over after making a long trip(4000 miles)fo possible repair needs. they could find nothing that needed attention. these guys are as good as it gets. phil A
Status: Validated
9/15/11|Janet C.
Had taken in car unscheduled due to wierd hissing/squeaking noise. Had a road trip to San Diego planned for Labor Day holiday, and was leaving in just 3 days. Nat'l Automotive able to quickly diagnose the problem, rear brakes, and was able to handle this, again unscheduled, along with an oil change and maintenance, on my only day off that I could have the car there, in just about 3 hours. Saved my bacon. Thanks a lot Randy, Tom all the folks at NA.
Status: Validated
9/9/11|Andrea S.
WOW service!! I will definitely be a customer for life. No heavy upselling, they just tell it like it is! Thanks to all of you!
Status: Validated
8/25/11|Pam E.
I was having car problems and thought it was my transmission slipping. I went to the Internet on super pages and found National Automotive Repair . I went to their website and listened to the introduction from Randy (the owner). I emailed them and got a response from Lari. Randy called me and I explained what my car was doing. He said it could be a blocked catalytic converter . I took it down and he diagnosed it to be a cooling fan clutch that was out. I had him fix the car. I have to tell you my car runs great !!!!! Thank you Randy at National Automotive Repair. 5 stars is not enough!!!!!!! Pam Erickson Phoenix, AZ
Status: Validated
8/14/11|Josepp R.
Randy and Tom are highly trained service technicians, who provide honest and reliable repairs at a fair and reasonable cost. Their promise and commitment to customer satisfaction is second to none.
Status: Validated
7/26/11|Kim A.
Honesty is essential to me and Randy and Tom provide that along with exceptional quality service. I wouldn't take my car anywhere else.
Status: Validated
7/16/11|Phil A.
i am a retired auto mechanic of40 yrs.randy and tom now take care of my cars. i have never been treated anything but absolutly fair by national. in my most resent car problem randy personally made sure my car was picked up by wrecker and i was taken care of. i know there are other shops out there just like national but i would hate to have to go find them knowing there are so many out there not to trust. my thanks to tom and randy for being there.
Status: Validated
6/26/11|Amy M.
We trust the team at NAR to keep our company vehicles on the road so we can keep our business running! We have entrusted our commercial and personal vehicles to only them since 2007!
Status: Validated
5/18/11|John L.
You will not find a better place to bring your car than to National Automotive Repair because a better place does not exist. I've been a customer of theirs for over 3 years now & they continue to exceed my expectations still, even to this day. I have lived all over the Country & gone to dozens of Mechanics & they are by far the BEST I have ever seen. Nobody out there even comes close to Randy, Tom & the entire Team at National. They are honest, professional, and have been a pleasure to deal with always. In an industry where good honest people are so difficult to find, they are a real gem & I value my relationship with them like gold. They will not charge you even a dime more than necessary to complete a job & their work has always been Top Notch. I would highly recommend National Automotive Repair to Anyone. John L. Phoenix, AZ
Status: Validated
5/13/11|Joe C.
I first met Randy at a Business Networking meeting. After I heard all the great stories about Randy and his service I decided to give him a try. At first I only had oil changes and tire rotations, and then I started having other more expensive repairs taken care of. I now use Randy for all of my repairs. However, at times for convenience or coupon price, I may use another repair shop for oil changes and tire rotations and during their inspection they will identify a “problem / issue.” If and when this happens, I take my car to Randy and have him verify and explain the problem, I then have Randy perform the work because I trust his opinion, I trust the quality of work, and his quote is always fair Recently, I was told that the outer CV boots were torn and the dealership would have to do the work. I was skeptical, but I looked and the boots were torn. I called the dealer, and was told, “They could do the work for $1,000 out the door.” I called Randy and we determined NAR had replaced the CV axles within the last year and the work was under warranty. Randy performed the work at no charge. Oh by the way, the original repair from NAR was much less than $1,000. I’m not looking for the absolute lowest price (they have to stay in business,) but what I do want is to trust that the repair is needed and that the price is reasonable. Randy lives up to the NAR promise… “To provide honest, economical auto repair…” I not only take my three cars to NAR, but I have my son take his there too. I recommend you do too.
Status: Validated
5/10/11|Tom M.
Randy and Tom at National Auto Repair always take care of our family's cars in an honest and timely fashion. They do great work at a reasonable price and turned around an extensive job in a day. Very trustworthy and great people.
Status: Validated
5/5/11|Jean C.
The folks at National Automotive Repair are truly the best. Being a lady, I know I've been taken advantage of at the dealerships and other shops. I started saving money and my pride when I was referred to NAR. They treat me with respect and I can trust them that only necessary work is being done on my truck, and at reasonable prices. I will be soon moving to Buckeye, and plan to continue to use NAR because of their superb trustworthy service. I can trust my truck is in the best hands here! Thank you NAR!
Status: Validated
4/15/11|Andy B.
I had an urgent need to have the ball joints replaced in my 3/4 ton pick-up. National Auto Repair was able to squeeze me in that same day. They did an excellent job and the price was very fair. I would definitely recommend them to anyone.
Status: Validated
4/14/11|Kevin G.
Sick and tired of being taken advantage of by other shops, I decided to give National a shot, based on the many excellent reviews I read online. I was not disappointed! With other shops, when I get the call with an estimate, it’s usually lot of nonsensical tech-talk and a big bottom line. I usually get off the phone and tell my wife what they told me, and she balks at the estimate and explanation. With Randy at National, he not only spoke to be in terms that I could easily understand, when I reported to my wife how much work he was offering to do for a fraction of the price we’re used to being quoted, she immediately approved! As Randy put it, they passed “the wife test”! Yes they did!!! Randy even picked me up at my house to bring me back to the garage! The invoice I received after the work was done explained in detail (and non-jargon) what they did and how much each thing cost. I think I have finally found a mechanic I can trust to do only the work that’s needed, at a fair price, and with reasonable turnaround. Hallelujah!!!
Status: Validated
10/26/10|Kurt U.
This group always assesses your auto's needs promptly and secures your approval before they begin work on your auto. You can depend on getting the utmost care for your auto at National Automotive Repair. I highly recommend them!!!
Status: Validated
9/21/10|Barbara D.
This shop was recommend to me and now I know why. They are excellent. I felt they were professional, did great work and were a fair price. Customer service is excellent. I would highly recommend them myself. I plan to use them again when needed.
Status: Validated
9/16/10|Edward B.
Excellent repair & courteous staff. We have gone to Randy's shop for several years and highly recommend them to anyone who needs an honest, trustworthy shop for vehicle repairs.
Status: Validated
8/16/10|Daniel K.
Great service. Got exactly what I asked for at a good price. No pressured up-selling and my truck runs great. Thank you.
Status: Validated
7/10/10|Sue M.
On 6/21/10 I took my car in for a routine oil change. My car was also making a vibration sound upon acceleration. I was told that my car had uneven tire wear and cupping and that I would need new Struts and shocks and also needed to replace my tires. The same shop had just recently replaced my shocks in Jan 5 mos ago. They replaced the shocks because they were under warranty and then I left the shop to get a second opinion. I asked around at work if anyone new someone and I was told about garagefly.com. That's where I found National Automotive Repair and met the owner Randy. Randy and his crew took care of me and I walked away only needing an alignment. I can't say enough about the honesty and the respect Randy has for his customers! I will definately be going there for now on and recommended National Auto Repair to anyone looking for a quality repair shop with integrity and honesty!
Status: Validated
6/26/10|Kaye P.
Trust is where it's at! This shop continues to exceed all expectations of service, auto knowledge and expertise, and in no way takes advantage of a customer. They are honest and personable and show me in all ways they want my business and want to retain it.
Status: Validated
6/21/10|Lori R.
My husband and I have always taken our trucks to National Automotive Repair for repairs. I have been impressed with the customer service and quality of their work. Usually they complete the repair the same day. I highly recommend them, and we won't go anywhere else.
Status: Validated
6/17/10|Hope L.
When our jeep broke down in Quartsite, the local mechanic told us it was a head gasket ($2,000). We called Randy at Nat'l Automotive and he offered to come and pick us up and tow us home! He diagnosed it with just needing a new thermostat ($140).He repaired it and had us back on the road the very next day. Nat'l Automotive has earned our trust and our business forever!
Status: Validated
5/24/10|Jane D.
My experience with National Automotive is always a positive one. As a single female, who knows nothing about fixing a car, I can always rely on National Automotive to take care of my car repair needs. The honesty and respect given me as a customer is invaluable when dealing with everyone at this establishment. I highly recommend National Automotive to everyone, and will never take my car anywhere else, not even for an oil change.
Status: Validated
4/14/10|Michael L.
Very honest, kind, and professional! Would recommend National Automotive to anyone!
Status: Validated
2/22/10|Gregory R.
Great Service, Fair Price, I wouldn't go to any other auto shop for service.
Status: Validated
2/8/10|Hugh B.
I recomend National Automotive Repair to any one who wants to treated with respect,integrity, and credibility.Randy and Tom preform quality work at a fair price.I would not go any where else. Hugh Butcher
Status: Validated
2/6/10|Peggy S.
I just want to thank Randy, Tom, Debbie and the crew for taking such good car of myself and Molly Malone Mirage... I was amazed at the fantastic customer service, the clear explanation of the repairs needed and affordable charges.
Status: Validated
1/20/10|Paul O.
Always a smooth transaction. I have been taking all of our vehicles to Randy for years & am never disappointed with the service. Thanks for all you do !
Status: Validated
1/15/10|Margaret S.
I've been a client of National Automotive for about 15 years, and have always found their service to be superior. Their mechanics are honest, knowledgeable, efficient, reliable and pleasant to deal with. Because of their excellent service, I have referred many people to them over the years who have thanked me for recommending them. Women, especially, are grateful to know of a completely trustworthy automotive service shop.
Status: Validated
1/14/10|Mark M.
Randy and Tom ROCK! We have our own business and this vehicle can not be down. Each year it is checked out for the up coming summer by National Automotive Repair. Their business helps me stay in business, they know it and I trust them so my customers can trust me to be there for them. WHY YOU SHOULD NOT GO TO THE DEALERSHIPS: My last visit NAR I needed a windshield along with regular maintenance. NAR did it all in one (1) day, and $500.00 less then the last windshield replaced in this truck by a local Honda Dealership. Also the dealership took 3 days, which was more damaging to our business then the cost of the windshield. Still Randy personal called me to let me know the "high" cost of the windshield so I would have no surprises on the bill. All of our cars go to NAR.
Status: Validated
1/13/10|Cathy M.
I have been taking my cars to National Automotive for 8 years. They have always done an excellent job. Their service is fast and honest!! I would recommend them to all my friends!
Status: Validated
1/12/10|Darryl K.
Randy and his team are the best. I've had 3 great auto repair shops in my lift time and National Automotive is on the top of that list. These guys will do the best job and they will also try and save you money. So keep up the great work.
Status: Validated
1/10/10|Carol B.
One night my car was stalling at every stoplight and I called Randy just as he was closing the shop. He waited for me even though I was several miles away. He secured my car on the lot, transferred my groceries to his car and took me home. I was very happy with the repair and the price. This shop is very honest and they don't try to sell repairs that aren't needed. I am extremely satisfied.
Status: Validated
1/10/10|Nick W.
Randy, Tom & Debbie took great care of me and my car from setting up the appointment to giving me a full and honest report of what my car needed. Unfortunately, I had put off some work and it caught up with me. Randy and his staff found some additional problems that you couldn't see until you got involved in taking off some parts. They helped me get transportation by arranging a rental car and kept me updated along the way by the work that needed done. Considering all the work the bill was very reasonable. I saw the parts that were cracked or broken and understood from their explanation what was all involved. I would have no problem to continue to have my car serviced at this facility.
Status: Validated
1/8/10|Scott W.
Besides doing all of our regular maintenance items, Randy and his crew went the extra mile in helping to resolve an issue with our steering. It involved a "genuine" Volvo part that was causing problems. The car is running great.
Status: Validated
1/7/10|Sunny L.
NAR is great; very friendly, honest and quick. My favorite mechanic now. Thanks guys!
Status: Validated
12/26/09|Wayne L.
Randy and his team have been looking after our vehicles for close to four years. We have always been more than satisfied with the service at National Automotive. We recommend their garage whenever we can to friends.
Status: Validated
12/22/09|Carl U.
National Automotive, finally a place you can trust!
Status: Validated
12/21/09|Kathy C.
Great Service. I always get a great job from this shop.
Status: Validated
12/3/09|John M.
have been doing business with thsese guys for 9-10 years. always professional, extremly knowledgeable, will save money on the job if at all possible. highly recomend them. they do the job right the first time.
Status: Validated
12/2/09|Jamie H.
They did a great job. Friendly and professional. And most of all - honest.
Status: Validated
11/22/09|Dane T.
I always bring all our vehicles to National Automotive for services ranging from oil changes and other schedule maintenance to addressing any unexpected problems or concerns. For this particular incident, I had taken my car in to have a "check engine" light, and some transmission issues evaluated. Randy and his crew evaluated and then made their recommendations, which in this case was to do nothing, since I was planning on selling my car and I would not recoup the cost of repairs in the selling price. The whole thing cost me $0, but provided a great service. It should be noted, I drive over 20 miles one way when I could choose from dozens of automotive shops much closer to home because I trust National Automotive to be honest and do a great job. They have justified that trust time and time again.
Status: Validated
11/20/09|Lynda R.
I have taken my 1961 Chevy P/U to National Automotive for the past 8 years. I find that the staff is very qualified to repair older veh as well as my 2009 Ford P/U.I have found there service to be well above my expectations. Thank you for your continued outstanding service.
Status: Validated
11/20/09|Greg K.
The tow truck got there in 20 mins and they provided me honest fair service for less than what the dealer quoted me. I am happy with the experience.
Status: Validated
11/17/09|Bob P.
Randy and Tom have been working on all of my vehicles (commercial,hot rods, and drivers) since 1999. Never have I had anything other than the best in service and workmanship. They stand behind their work and are always there when you need "a favor". My highest recommendation goes out to this company.
Status: Validated
11/17/09|Kim H.
Randy and the rest of the gang at National Automotive are awesome. I've taken all my vehicles there over the years. Great prices, great service and always honest. Never pay for work you don't need!
Status: Validated
11/13/09|Annette P.
Randy stays true to his word and only fixes things on our cars when they are necessary. We have driven Audi's for many years and have always gone to the Audi Dealership and shelled out "big bucks" every time. Randy's shop has been able to service and maintain our cars at a fraction of the cost which the dealership charges.
Status: Validated
11/13/09|Thomas W.
I am very pleased with the sevice I have received at National Automotive Repair. They repair my cars in a timely manner and for the agreed price. No surprises. Also, I've never had a comeback.
Status: Validated
11/11/09|Rod S.
Good service-good prices.Prompt and courteous service. Nothing gets fixed unless it's broken.
Status: Validated
11/11/09|Jr R.
We've been going to National Automotive for at least four years now. My thoughts... it's good to find an honest shop. It's even better to find an honest shop that prices their services honestly! If you go see Randy, Tom, Debbie and the rest of the gang at National Automotive you'll be with them for life.
Status: Validated
11/10/09|Jody S.
Randy, Tom and Debbie get your approval before any work is done. They are friendly, expeditious and second to none as far as quality of workmanship goes. I would not take my cars to anyone else!
Status: Validated
11/10/09|Jody S.
We have discovered Randy and National Automotive Repair in the last year or so, and have been very pleased with his integrity and his service. Because of him, we have three relatively older cars that run well, and he keeps us on the road in good shape at a time we do not want to take on the burden of a new car payment. I cannot use enough exclamation points to recommend this business. They are top notch.
Status: Validated
11/9/09|Bill V.
Randy and his crew always did excellent service on our car. I highly recommend their service for any make.
Status: Validated
11/9/09|Kurt U.
With National Automotive you can expect expeditious top quality work no mater what your auto problem is. They are friendly, honest and dependable. I would not let anyone else work on my car.
Status: Validated
11/4/09|Brenda P.
I couldn't ponder the idea of taking my vehicle to any one else but to National Automotive. Randy and his team always take excellent care of me and my vehicle. They are constantly exceeding my expectations in the automotive repair world. I would and do recommend them to everyone. Thanx Randy.
Status: Validated
11/3/09|Don S.
I have been using National Automotive for probably ten years and I would't think of going anywhere else for auto repair. Randy truly cares about his customers and treats them like adults unlike manyother places. He also stays true to his word on when you car will be ready or he will call and keep you posted. Randy's shop is also very trust worthy and a true whop with integrity, something you just don't see in this industy
Status: Validated
11/3/09|Morris K.
I have been doing business with National Automotive Repair for many years now. Many years ago I owned a VW and it failed emissions. The normal car repair place I went to at the time quoted me $1,500.00 to do the necessary work required to get it to pass. That was worth more than my car at the time. I heard about National Automotive Repair "Randy" and brought it there for a second opinion. Randy told me all I needed was a gas filter. I was doubtful because I expected maybe a lower price but not the price of a fuel filter. I mean that is nothing.... Long story short, he replaced the fuel filter and sure enough my car passed emissions!. I have been bringing my car to National Automotive Repair ever since and that incident and that was many many years ago. I wouldn't let anyone else work on my car.
Status: Validated
