19265 N. 83rd Avenue
Peoria, AZ 85382
Phone: (623) 825-3000
Hours of operation:
Mon-Fri 8am-6pm
Sat by appointment
website: http://www.lakepleasantcollision.com/
Average Rating: 
Certifications & Affiliations:
Lake Pleasant Collision Center is a full-service automotive collision repair company and is rated A+ by the Better Business Bureau. We provide the finest quality service. We offer a lifetime warranty on all labor and paint as long as you own your vehicle. As an environmentally conscious auto body shop, we only use high quality waterborne paint that combines durability with superb color matching. Our hours are Monday-Friday 8am-6pm and Saturday by appointment. At Lake Pleasant Collision Center, we believe in high quality repairs, excellent customer service, and a commitment to honesty, safety, and integrity. Choosing the right shop for your needs is important. Please visit our convenient location and see for yourself why our customers are satisfied. We hope to be your choice for years to come.
5/8/12|George C.
Excellent experience from the quote to the completed work. Work completed in a timely manner and under estimate. I can highly recommend this collision repair facility.
Status: Validated
3/13/12|Kat S.
Great service. Estimator Todd gave me calls to update me on progress of my vechile. My SUV had major damage from an accident and when I got it back looked new and the detail wash/cleaning they did was amazing. I would recommend Lake Pleasant Collision Center to anyone I know in the future.
Status: Validated
2/24/12|Ingrid G.
I managed to create a horrific amount of damage, hitting a foot tall wall. The damage consisted of having to replace the whole right side, replacing the right rear tire and rim, and reconditioning the front rim. The work was conducted as soon as I could drop it off ( insurance covered a rental which they arranged to be waiting for me so I didn't have the hassle of getting it ). The whole job was done quickly, efficiently and professionally. My car was waiting for me, on time as promised and was completely detailed, better than some details that cost me $100's. I will always go there and HIGHLY recommend them to everybody.
Status: Validated
1/17/12|Ray G.
This is the second time dealing with Matt, at Lake Pleasant Collision Center. Excellent service ,Professional in all aspects of their field. All of their employees are top of the line people. I will never take my vehicles to any other body shop. Thank you Matt for all you have done for me. The work that was done was the highest of quality and you have again made me a true satisfy customer. You can always give my phone number to any future customer if they need a reference. Thanks Matt, Ray Gonella
Status: Validated
12/22/11|Carmen T.
Todd and the whole crew were very honest and helpful. Price was excellent very reliable service and delivered on time. A+++++++++
Status: Validated
10/2/11|Neil K.
Hit the side of the garage and scraped the bumper and fender. Dropped it off on Monday afternoon and it was ready Thursday afternoon. Work was done within the estimate and on time. They have done other work for us in the past and this is always the case. In addition the staff is helpful and friendly.
Status: Validated
9/28/11|David H.
This was my second time there in the last year and they do excellent work. This time was not quite as good as the first time but still well above average, they missed A few things. Todd is great and very willing to work with his customers. Will return there if needed in future. I will recommend them to friends and relatives.
Status: Validated
9/13/11|James H.
Lake Pleasant Collision is awesome. the work they did is top notch. You can't tell my car was even damaged. When I picked it up I have new seen my car that clean. Todd Riccio took great care of me. We always called when he said he would and explain in detail everything. My car looks better than it did when I bought it. I recommend that everyone take their car there. They also guarantee there work for life. Thanks so much to the team at Lake Pleasant Collision Center. James
Status: Validated
9/9/11|Sheila H.
This is the 2nd time I have had my van here for repairs. I was very satisfied the 1st time 2 years ago and so decided I would bring it back here this time. Again I am very satisfied with both the work and the customer service. Todd was very caring and understanding about my finacnial situation and was willing to work with me on the repair cost.
Status: Validated
9/2/11|Kim B.
Repair was done in a professional and timely manner. The final cost was under the estimated quote. Great customer service.
Status: Validated
8/30/11|James B.
Having dealt with another collision repair shop in the Peoria area, we are extremely happy to have found this one. Everyone is professional, honest and the work is done promptly; we recommend them highly.
Status: Validated
8/30/11|Tim G.
Quick service and very accomodating. Made it very easy to drop off and pick up the vehicle. Work they did was excellent can't even tell where the damage was done. Friendly and honest operation.
Status: Validated
8/27/11|Laura P.
I have been to this shop 3 times now and have always received great service. Every time the work was done exactly as quoted and completed in a reasonable amount of time, and my car looks brand new on the way out. The last time I was there, they went above and beyond expectations - painting more than I expected. The manager Todd is an exceptional, friendly businessman and the receptionist always makes you feel welcome when you come in. I highly recommend this company.
Status: Validated
8/17/11|Dr C.
All work was done ahead of time, better than expected. They are nice, friendly, helpful and have a very clean shop. All the work was done for exactly the price they quoted and they even cleaned the entire truck. I recommend them to everyone.
Status: Validated
8/15/11|Tom R.
Excellent service and repair work. Friendly, responsive people.
Status: Validated
7/14/11|Chandi C.
Professional outfit! did an outstanding job on my vehicle. Manager Todd Riccio knows how to do business. He did better than the lowest quote I had gotten from other shops. Turnaround time was excellent - 3 days for a multi panel job. The car was nicely detailed when I picked it up. The drivers seat position, steering wheel tilt and all the settings were exactly as I had left it. That attention to detail is a nice touch.
Status: Validated
7/1/11|Al C.
We just had three of our family autos repaired within the last two weeks. The customer experience in dealing with Todd and his team was exceptional. Great work, reasonable prices, fast turn around and very professional, does not get much better than that! Great place! AAC.
Status: Validated
6/10/11|Sonja C.
I had my mirror and back bumper fixed by Lake Pleasant Collision Center. They did an awesome job! They were very professional, and the work they did was fantastic. They did it quickly and were very helpful. They even washed my car inside and out! I will definitely use Lake Pleasant again should I need to. I highly recommend them.
Status: Validated
6/2/11|Dan A.
This was the second time I have used Lake Pleasant Collision Center and happy both times. Todd was great with communication and they got my truck done in a timely manner. I was very happy with the quality of work done. I recommend them to others.
Status: Validated
5/30/11|Pamela R.
I was very impressed with the quality of work, my truck looks new. Todd was very professional and delivered my truck in top notch shape. I am very particular with my vehicle and this is first repair shop I didn't have to complain about the condition of my vehicle. I will refer friends and family. Thank you!
Status: Validated
5/21/11|James G.
Worked with Todd from quote through completion of work. Friendly and professional throughout. Slight delay in getting the car back. I guess one of their paint booths was down. Not a big deal. Had some wind noise coming from the driver's window. Todd was happy to help get it resolved. Hopefully I won't need to, but I would definitely use these guys again.
Status: Validated
5/19/11|Thomas S.
These guys made it so easy. I drove right up front and I had a quote with 10 minutes. They helped me with different options to keep the price down and did not try to oversale me. My truck was finished right on time and the fee was just what they had quoted. That easy, that simple! Best experience I've ever had at an autobody shop. Good job!
Status: Validated
5/17/11|Peggy G.
They Did An Awsome Job And Gave Me My Car Back When Promesed.I Would Use Them Again And Refer Friends And Family.
Status: Validated
5/12/11|Nancy H.
I was very pleased with this shop. I feel I got an honest fair estimate, with very fast service. Work was done to my expectation and communication with the shop was excellent. Very happy with results
Status: Validated
5/12/11|Jessica B.
FABULOUS! I was rearended in what I thought was a minor accident only to find out later that the true extent of the damage to my car was much greater than I thought. Seeing how this isn't a situation I often find myself in, I had LOTS of questions and concerns. The people at Lake Pleasant Collision Center were AWESOME, friendly, always called with follow ups and always returned my calls, and made sure that all of the necessary repairs were approved by the insurance company without any problems. My car looks brand new and I'm so happy with the work that they did. They also have great hours which is actually the orginal reason I picked them to get an estimate. If I ever find myself in a situation where I am in need of a body shop again I would absolutely return to them!
Status: Validated
5/11/11|Tonya K.
Very professional and quick service for a reasonable price. I needed work done on the rear bumper and it looks like I never even damaged it. Great job!
Status: Validated
5/10/11|Dale C.
Great service and repair. Did it all right and even through-in a thorough cleaning of my Prius. I recommend these guys!
Status: Validated
4/30/11|Jim S.
I took my 1933 Plymouth Coupe in for body work and was extremely pleased with the work that was done. This is a high quality, professional business that provides all the services I need for my vehicles. This is the second time I have used this business and would highly recommend it to everyone needing body work done on a vehicle.
Status: Validated
4/22/11|Kristine B.
I thought the service was good and the car looks great although it did take a week and a half for the car to be repaired. I had a rental that the insurance company was paying for but it still seemed long for a fairly simple repair.
Status: Validated
4/5/11|Sharon N.
Excellent!! Very professional excellent customer service. Will recommend them to anyone who needs their car repaired. They do exactly what they say they are going to do, and Todd you got to luv him. Definitely knows how to take care of the customer.
Status: Validated
2/21/11|Marymargaret M.
Excellent experience! Todd the estimator was very professional and straightforward. They did exactly what they said they would. The lobby is clean; the receptionist/assistant is efficient and polished. An issue came up with my insurance company and the bodyshop handled it for me. It looks like nothing ever happened to my Yukon and on top of everything else they washed it!
Status: Validated
2/14/11|Stephen M.
I had been trying to get my vehicle repaired for months at another Peoria collision center. I had made my first appointment 6 weeks out and just before I was to take it in, they cancelled and made me a second appointment for one week later. The day before I was scheduled to take it in for my second appointment it was also cancelled and bumped out another three weeks. I was feed up! It was then I decided to go back to my insurance company for a recommendation and they mentioned Lake Pleasant Collision Center. I call made an appointment and my car was repaired within the time scope of the appraisal. Actually one day short of the appraised time frame and better yet my car looks great. Thanks, Lake Pleasant Collision Center for making me feel like I was appreciated.
Status: Validated
2/13/11|Marianne W.
I got rear ended on freeway in California. The damage was more extensive than first expected but everything was done in a very professional and efficient manner. Todd was great to work with and my vehicle now looks great. I would definitely recommend this shop to anyone needing vehicle repair.
Status: Validated
2/2/11|Chris S.
I AM OUT OF STATE WORKING,MY TRUCK WAS 2 WEEKS OLD WHEN IT WAS HIT IN PARKING LOT,NOW I HAVE TO DECIDE LOOKING AT DAMAGED TRUCK EVERYDAY, OR TAKE CHANCE WITH BODY SHOP UNFAMILIAR WITH, I OPTED TO GET TRUCK FIXED HERE, WELL...I BELIEVE IF ANY OF MY VEHICLES EVER NEED BODY WORK, I'LL BRING THEM FROM S. DAKOTA TO THESE GUY'S HERE, GREAT JOB, AND UNLIKE MOST BODY SHOP'S,, THEY HAD MY TRUCK READY WHEN QUOTED..
Status: Validated
1/28/11|Roger M.
The people there were great to work with; and the job on my Honda was very well done.
Status: Validated
1/22/11|Dawn N.
I had hail damage to my car that was so extensive, I was doubting that they could fix it. But much to my surprise it looks like brand new. The guys in this shop treated me as if I was family and kept me informed every step of the way. I am so glad I took my baby to them to have it repaired. I would recommend them to everyone!
Status: Validated
1/20/11|Chuck S.
My Dakota looks GREAT, you did an exellent job repairing my truck and it was returned spotlessly clean. I love my truck and am very Happy to have it back like New. Thank You, Lake Pleasant Collision Todd, I really appreciate your professional attitude. Thanks again. Chuck
Status: Validated
1/4/11|Mitch M.
Lake Pleasant Collision Center did an outstanding job repairing my wife's Mercedes. The repairs were done quickly and done right. Thanks To Matt and everyone at Lake Pleasent Collision Center.
Status: Validated
10/27/10|Judy B.
Great communication on status of repairs and updates on contacts with my insurer. Appears to be quality work and a professional staff.
Status: Validated
10/8/10|Paul B.
Excellent Work and very timely in getting it done.
Status: Validated
10/5/10|Richard N.
Service was GREAT. Work completed to complete satisfaction. Customer service was wonderful.
Status: Validated
10/1/10|Steve R.
Excellent service, completed on time and nice people.
Status: Validated
9/9/10|Hank C.
lake pleasant collision did the work. they did a fantastic job and they were so cooperative and so very nice. i would never go any where else with my car.
Status: Validated
9/6/10|Rich S.
I recently had some work done to my truck as the result of an accident. The Lake Pleasant Collision staff was great. They even went as far as giving me a ride to the rental car agency after there was confusion by another rental car agency to come and pick me up. Thanks to you all.
Status: Validated
8/17/10|Navrose G.
Great Job on the repair of my car. Very pleasant to work with and very understanding. I was very satisfied with both customer service and the actual repair.
Status: Validated
8/14/10|Shelby E.
I was very satisfied with the work they did. They also did the job in a timely manner. I will recommend this company to anyone in the Phoenix area. Thank You Lake Pleasant Collision.
Status: Validated
7/26/10|Norm R.
Same day service. Very friendly staff. Service was excellent.
Status: Validated
7/25/10|Doug M.
My truck was repaired to "new" condition. If fact, one of the replacement part did not meet the shops standards so they are re-ordering the part at no additional expense to me. Very pleased with the services. Have been there before and will return.
Status: Validated
7/14/10|Ray G.
This is a great shop. They exceeded my expectation on how I was taken care of. John and Matt were true professionals and went out of there way to see that I was a satisfy customer. I spoke to other members of their staff and they all were courteous and professional. I have no problems in recommending them to any of my friends and future friends.The work they did was outstanding. Thank you so much John and Matt, Ray Gonella
Status: Validated
7/2/10|Clare K.
The personnel at this shop were friendly, courteous and professional. They did an excellent job on the repair and spend extra time without changing the cost to make sure that it was done right. I would definitely go to this shop again and recommmend them to friends.
Status: Validated
6/28/10|Peter S.
Treated me well, fairly and with absolutely no inconvienence on my part. Did a very nice job!
Status: Validated
6/23/10|Gina D.
The staff was very friendly, knowledgable, and stayed in contact with us through the process - truly made the whole ordeal easier.
Status: Validated
6/18/10|Angela G.
This is an all around good shop. I would recommend Lake Pleasant Collision to everyone I know. Walked in for an estimate and walked out 10 minutes later with it in hand. I dropped my car off for repairs and it was completed EARLIER than promised- and it looked beautiful! John rocks! Thanks for my 'hatch- back' =)
Status: Validated
6/10/10|Ronald M.
From the moment my wife and I walked in to Lake Pleasant Collision Center, we felt a relief. The staff was excellent especially John who we felt really understood our problem and went to bat for us, there was no need to get further quotes, we were relieved and John delivered just as he said he would. I would so highly recommend this fine company-- thank you Ron and Patty
Status: Validated
5/29/10|Ray G.
Everyone we dealt with was very friendly and efficient. We got the estimate late Tuesday, gave them the car Wednesday morning with estimated completion late Friday. The car was ready as promised, no extra charges, and the car was detailed and looked superb. They made an otherwise bad situation more than tolerable.
Status: Validated
5/25/10|Scott L.
Great service, stayed in contact throughout the process, work was perfect.
Status: Validated
5/21/10|Dennis S.
The service was GREAT! the car was in and out in 3 days and looks brand new. I felt they were honest and were up front with all costs. I would recommend their shop to anyone and I would return for further service if needed.
Status: Validated
4/6/10|Bob D.
From the time of the estimate to the time of picking up my repaired car everyone and everything went & did perfect. Front desk/workers & owner all took great care of me and my car. If you need any repairs I would highly recommend LP Collision Center.
Status: Validated
3/10/10|Sammy D.
THIS IS THE 2ND AUTO I HAVE HAD THESE FOLKS REPAIR AND BOTH TIMES THEY HAVE DONE AN OUTSTANDING JOB. I HIGHLY RECOMMEND LAKE PLEASANT COLLISSION CENTER. SAM DAILY
Status: Validated
2/20/10|Martin G.
copany is honest(actual cost was as estimated), reliable( car was ready as promised),and displays the utmost integrity and business ethics. we have used them many times. their prices beat any one in the area.repair work was excellent.
Status: Validated
2/4/10|Mark H.
Beautiful repair, buffed out paint - look great. Courteous, prompt, professional.
Status: Validated
12/15/09|Richard N.
Excellent service and work.Would recommend this shop to any one.
Status: Validated
12/10/09|Kyle W.
I recently had my car worked on from Lake Pleasant Collision and i have to say they are a great group of people. From the minute i walked in to the shop all the way to when i picked my car up was nothing short of perfect. Not only was it the best quote, but my car doesn't look like it was in an accident. Great experience there and i recommmend using that shop!
Status: Validated
11/19/09|Carol B.
Great job. Great service. Car ready on time with body work exceptional. They even threw in a touch up for free. Car was cleaned inside and out. I would definitely recommend Lake Pleasant Collision.
Status: Validated
7/19/09|Peter F.
This is the second car that I've had repaired here and both times I've been very pleased with the job that they did.Their repairs were more complete and less expensive then the dealer quote and the car was returned washed and clean. Good job!
Status: Validated
5/17/09|Ginger P.
Lake Pleasant came highly recommended and certainly lived up to those recommendations. Their staff is very friendly and professional. They worked well with our sometimes difficult insurance company. Car was repaired on time as promised with no extra charges. Car looked as good as new. We will recommend them to our family and friends.
Status: Validated
5/9/09|Holly F.
I was in a wreck on April 27th, took my car to Lake Pleasant Collision Center that same day, received a phone call the next day that the process was beginning, and was able to pick up my car on Friday, May 08th. The damages were extensive and I am so happy with the repairs and speed of the repairs. I would reccomend this center to anyone in a crash.
Status: Validated
5/7/09|Jean-yves C.
Repaired my SUV cheaper than dealers (and stuck to the quote). Also finished ahead of time and returned my truck washed and even with tires dressed. Plus, they were friendly and very quick to process paperwork.
Status: Validated
4/28/09|Shari F.
From start to finish Lake Pleasant Collision Center exceeded our expectations. After our rear end collision, a car dealership recommended we contact the collision center for an esptimate. What a wonderful experience we had! They gave us a quick and competitive estimate, they got the car in when promised and had the work done on schedule and on budget. The work was top notch and the car looked like new when we picked it up. We were heading out of town and needed to pick the car up when the shop was otherwise closed and they made special arrangements so we could pick up the car. To top off this already wonderful experience, we discovered they washed and cleaned our car. Now that was service. The staff is friendly and personable and I find it so easy to recommend them if you are in need of this type of service. You won't be sorry!!
Status: Validated
4/23/09|Richard N.
I was plesantly suprised at finding a business that dosen't try to rip off me and my insurance company.The owner was courteous and explained the repairs and parts needed.I would not hesitate recommending this shop to anyone needing a friendly enviroment. My vechicle was finished ahead of schedule and was very pleased with the results.
Status: Validated
4/3/09|Sheri C.
This was our first time using Lake Pleasant Collision Center. The people are friendly and very knowledgable. The price we were quoted was fair and actually saved us money with a part we wanted over and above the body work. The car was finished in the time they told us it would be, and they did an excellent job repairing the damaged bumper. It looks brand new and they only repaired it to save me money, they didn't have to order a new bumper which KIA wanted to do at a cost over twice as much.
Status: Validated
3/29/09|Marcia J.
The Center was great. They got my car on Sat/Sun 3/21/22 and returned just a short week later. I was kept informed every step of the way. The car looked great, drove great and they even cleaned it inside and out before I got it back. I was impressed
Status: Validated
3/12/09|Cary B.
Excellent service. On time, very professional and the car was clean
Status: Validated
3/5/09|Joyce J.
I have used their service several times and have always had a good experiance. They do quality work and are dependable and honest. I would recomend them without hesitation
Status: Validated
2/27/09|Donald S.
This was our second experience with Lake Pleasant Collision Center. Our first was with our grand daughters car and most recently with our Cadillac. We were well pleased with every aspect of our dealings with them. We were treated with utmost respect. Our car was taken in, they called the rental car office who picked us up. The repairs were completed ahead of schedule and everything was beautifully done. They even cleaned the inside of the car which we didn't expect. We HIGHLY recommend them and will definitely use them again if and when repairs are needed. Don & Lois Swanson
Status: Validated
2/24/09|David A.
My car was repaired very professionally. It looks great and everything works. It was finished when promised. I came in somewhat down from having my accident and Matt 's cordial attitude turned that around for me. This is the place to go for any autobody repairs and painting.
Status: Validated
2/19/09|Ed C.
I have had two other repairs at Lake Pleasant Collision Center. Every experience with them, from initial call to final inspection of work, surpasses all expectations. Matt is very professional and hires staff that reflects his high standards of quality and outstanding customer service. Their LIFETIME guarantee on all work is very reassuring. How can you go wrong? I have been at other shops that treat you like you are an interruption to their day. Not so at Lake Pleasant Collision Center, they treat you as though you are the reason for their existence. Every customer is important at Lake Pleasant Collision Center, and they treat you like you are their ONLY customer. I highly recommend this shop to anyone needing collision repair work. Great work, Professionalism, and Outstanding Customer Service is still alive and well at Lake Pleasant Collision Center.
Status: Validated
2/17/09|Eve F.
I recently had a collision while on vacation in Arizona. I was referred to Lake Pleasant Collision by a friend. Matt and the rest of the staff made a very unpleasant situation as "pleasant" as possible.They took care of my beloved car and all of the details necessary in a very timely fashion. I was surprised by the ease of the experience as well as the care and the consideration of everyone I encountered. I recommend Lake Pleasant Collision to anyone who has an automobile accident or problem. You are sure to be well taken care of.
Status: Validated
2/12/09|Doug B.
Lake Pleasant Collision Center went above and beyond my expectations, the work was done by a group of professionals and they had my vehicle back to me in just a few days. I highly recommend these guys for any auto body repairs.
Status: Validated
2/11/09|Bob B.
Great customer service, excellent body work repair and cleaned/detailed the car inside and out. I highly recommend this shop.
Status: Validated
2/11/09|Stephanie B.
Lake Pleasant Collision Center is fantastic, friendly and are very helpful. Color matching on a 10 year old car is difficult and they didn't even miss a beat. I recommend their service to anyone who wants their review donw right.
Status: Validated
2/10/09|Grace F.
Our estimate was done quickly and efficiently.The work was completed on time and they even corrected work done by another shop.We took our 2003 Chevy truck in for some minor work which was completed to our satisfaction also.We would highly recomend this company for any collision repair work.
Status: Validated
