Auto Body & Repair Service Phoenix, AZ

Reviews

5/14/12|Robert S.

Jans Spectrum has worked on 2 of my cars over the last 4 years, one of them twice. They have always done fantastic work and I recommend them to anyone who needs body work. In my opinion they are the best. They helped me with the insurance company and in getting a rental while my car was being repaired. They have always been friendly and knowledgeable and I will keep using their service for as long as I have cars that are getting banged up. Thanks guys Rob S.

Status: Validated
3/30/12|Cindy K.

I was referred to Jan's by my Farmers office and had an excellent experience. Jan's does both body and mechanical work; which I required. I gave rave reviews to my Farmers office and was told they all take their cars to Jan's. Trustworthy, lifetime warranty on work; as long as I own my car. They really went above and beyond; to be sure I had OEM parts (as I requested); and "not" after-market. I'm a big believer in factory auto specific new parts. I had a new front bumper/bumper cover, radiator and condenser replaced; FYI.

Status: Validated
3/25/12|Kathleen D.

Outstanding service from everyone at Jan's Spectrum Collision Center. After review of my car damage, Jan recommended that I not drive. I was graciously driven to my next meeting appointment. The quality of work was timely and comprehensive. Jan worked with my insurance agent to ensure compliance with insurance company requirements. I received daily update text messages to my phone. My car was ready in a shorter time frame than expected, clean and ready when I arrived for pick up. I would highly recommend Jan's Spectrum Collision Center for my family and friends.

Status: Validated
3/10/12|Sherry G.

I needed repairs on my vehicle from a recent accident. Jan totally took care of every thing. He dealt with the insurance company and kept in contact with me on a regular basis with regard to the status of the repairs. He was always very professional and considerate. My car looks brand new.I would recommend him and his shop without hesitation.

Status: Validated
2/29/12|Judy K.

I was very pleased with the service I received at Jan's Spectrum Collision Center. They were very professional and got the job done right. They have been in business for a long time and have an A+ rating on BBB. I would definitely trust my vehicle in their hands in the future.

Status: Validated
2/28/12|Jessica L.

The guys at Jan's were so helpful and knowledgable. It was my first time taking my car to a collision center and they made the experience so easy.

Status: Validated
1/20/12|Joshua D.

Great service and great repair. Takes the pressure of dealing with the insurance company and uses only the best parts. Couldn't be happier!

Status: Validated
1/15/12|Andy N.

Jan was very helpful and informative during the accident appraisal process. We appreciated the great service.

Status: Validated
12/30/11|Sarka H.

We had a problem diagnosed by Jaguar dealership as "minor", although it got at times caused our car virtually scratch the asphalt. Looking for a second opinion, we went to Jan. He immediately declared the leak of strut an emergency. Although we had to wait till a replacement part arrived all the way from the UK, the problem which had bothered us for over a year has been resolved.

Status: Validated
12/27/11|Natasha H.

Jan was extremely knowledgable and helpful throughout the entire process. I had never been in a situation where I was hit and Jan took the majority of the hassle out of dealing with the other person's insurance company for me. The repair was done quickly and professionally, with great communication along the way. Ultimately, my car looks great, truly a quality job. I would highly recommend this shop to anyone needing body work on their vehicle.

Status: Validated
12/13/11|Sofia P.

Jan's Spectrum did a great job with my 2005 Toyota! It looks like nothing ever happended and the service was very friendly.

Status: Validated
10/11/11|Jasmine H.

I really enjoyed my experience with Jan's. The customer service was friendly and professional, and the quality of the work was top notch. I would refer any of my friends and family for work here.

Status: Validated
10/7/11|Gerard L.

Jan's Spectrum did a great job. There a little delay but the quality of the work was great. My car looks like nothing had happened to it. They were very friendly and professional.

Status: Validated
7/28/11|Micah K.

I was VERY impressed with this shop and the owner. They did an excellent job with my repair needs, worked with the rental car place efficiently, and gave me a really cool gift! GREAT place!!!!!

Status: Validated
7/18/11|William E.

We have used Jan's at the recommendation of Beyer Motor Works, who services our BMW. They do premium work at a fair price.

Status: Validated
6/24/11|Charles G.

Jan’s Spectrum Collision Center was recommended to me by a family member that had used them for accident repairs on three separate occasions. His recommendation was based on being extremely satisfied with the results of each job. Now that my accident damage has been repaired, I can see why he was so enthusiastic about Jan’s. When all the repairs were completed on my vehicle, it looked just like it did when it was brand new, fresh off the showroom floor. You can clearly see a prevailing theme in the descriptive terms used in other reviews: Very professional, knowledgeable, confident, honest, sincere, good communication, uncompromising quality, impeccable service, highly recommended, flawless fit and finish, exceptional service, extremely dependable. I found every one of these terms describing Jan’s to be absolutely true. Jan is very adept at working with the insurance companies. Jan represents your best interest, not the insurance companies. You are the one that needs to be satisfied with the repairs when it is all said and done. I believe that is Jan’s focus all the way through the repair project. Another point that I did not realize before using Jan’s for the first time is the fact that they are not only a body repair shop, but a full service shop as well. So, if you have any other maintenance work that needs to be done besides collision damage, you will absolutely be in good hands at Jan’s. Bottom line: I would highly recommend Jan’s Spectrum Collision Center to anyone. Don’t hesitate, just do it - you won’t regret it!

Status: Validated
6/15/11|James T.

Excellent service and state-of-the-art quality repair.

Status: Validated
6/4/11|Richard D.

This is the third vehicle I have take to Jan's for work. As in prior repairs all the work on the Endeavor was 100% and finished ahead of schedule. As far as I'm concerned they are one of the in the business. I wouldn't anywhere else.

Status: Validated
5/29/11|Catherine S.

I would give a 10 rating to Jan's Spectrum. He went above and beyond by calling the third party insurance company to get them to cover the additional costs versus what they had previously approved. The work was done on time and was done professionally. I would HIGHLY recommend Jan's Spectrum.

Status: Validated
5/5/11|Deb L.

After my husbands car accident Spectrum was recommended to us by our insurance agent. I am so grateful. Our car was repaired to a state better thn when we first bought it. The work was of the highest caliber, the best products and a craftsmanship I have not seen for years. Exceptional and courteous service. I highly recommend Jan's Spectrum Collision Center

Status: Validated
5/3/11|Scott G.

All the staff at Jan's were courteous and helpful. Jan, himself took a personal interest in making sure my car was 100% when I picked it up. I have used Jan before and referred him too. No one likes getting in an accident,but having Jan fix your car is a good thing

Status: Validated
4/14/11|Annelies A.

Jan and his employees were very efficient, professional and courteous. They kept us informed and the repair was done quickly and beautifully. I highly recommend Jan's.

Status: Validated
3/22/11|Gloria G.

This was not the first time I had a vehicle repaired at Jan's, but both experiences were to my utmost satisfaction. Jan's is very professional, and Jan kept me updated at all times. They are a pleasure to work with and I would highly recommend to anyone.

Status: Validated
3/15/11|Alain N.

Good job. Vehicle just newer than when I have it. Very happy with the service, and the good communication. I will definitely recommend the service to anybody

Status: Validated
3/1/11|Kathy R.

I recommend Jan's Spectrum without reservation. Having used his shop three times now over the years, I have gotten the same expert repair work as well as help with the insurance company and the rental car company from him. Very confident about his shop's craftsmanship and Jan's genuine good will.

Status: Validated
1/18/11|Steve S.

Jan's SCC is great. Period. Excellent work, honest, professional and fair. What more could you ask for? The work on my Infiniti FX was even finished earlier than promised! This is the second time I've gone there for bodywork (first time in 1988). I would use them again in a heartbeat.

Status: Validated
1/2/11|Darlene V.

Excellent service once again!! Thanks, Jan. He's ALWAYS helpful, honest, and quick with getting the work done.

Status: Validated
10/12/10|Ric A.

Perfect job! Jan called me everyday to keep me updated and dealt directly with the insurance company. No where have I ever been kept so up to date. My car looks better than new thanks to Jan.

Status: Validated
8/3/10|Evan K.

This shop is as honest and fair as they come. I highly recommend taking your car here. After getting into a fender bender, I took my car in and got quotes from three different shops and Jan's was by far the most honest and direct with what work would need to be done. When they took off the bumber of my Altima, they found previously undisclosed damage from other accidents (Power Nissan Tempe did not disclose when I bought the car, do not shop there) and they did a lot of work on my car free of charge because they felt bad that I got screwed by Power Nissan Tempe. They are true professionals and worked hard to get me the best service and the most out of the insurance companies. Thanks Jan!

Status: Validated
7/16/10|Danny N.

Great repair to dented areas and great paint matching. All things considered, a job well done. I am very satisfied.

Status: Validated
6/24/10|Frank G.

I’ve had Jan repair my vehicles for the last 20 years, Honda, Toyota, Lexus, and BMW makes. He has done outstanding work and helps navigate your repair through the insurance company red tape to insure your vehicle is fixed correctly and fully. In addition to an attitude of delivering only the best service, Jan has an outstanding facility because your work can only be as good as your equipment. The paintwork and finish is the icing on the cake when you see your repaired vehicle and it is always flawless. I strongly recommend Jan’s shop, my friend who used it have been very satisfied as well.

Status: Validated
6/6/10|Dana O.

This shop came highly recommended by a friend, and I could not have been happier with the service I received. Jan was professional, honest, and did exceptional work. I would not hesitate to recommend this business to anyone.

Status: Validated
5/19/10|Brett C.

Jan performed repairs for relatively minor accident damage, then completed a comprehensive glass-out and trim-off repaint of my vehicle - in black. The overall workmanship and completed paintwork was excellent, with much attention paid to the finer details. Communication was also excellent at every step. Great Shop!

Status: Validated
5/13/10|George L.

Excellent Work, Done as promised. Jan kept in contact with me the whole time. Nice to do business with an honest, dependable shop. I highley reccomend them to anyone.

Status: Validated
3/27/10|Joy K.

I was in a car accident on 3/16/2010, with a matter of hours Jan called, arranged for a tow truck and car rental. My car was ready 9 days later. It was beautiful! The paint job was wonderful! Every detail was taken care of and the customer service was exemplary. I would recommend them to everyone and will use them again, if necessary.

Status: Validated
3/25/10|Rebecca L.

although this review is a bit delayed, it is no less accurate. Jan's entire team was so good to work with! They were knowledgeable, kind and patient. I will definitely be back!

Status: Validated
3/12/10|Edmund A.

Jan's did an awesome job of repairing my vehicle after a rear end collision. Impossible to tell that the car was even in an accident. Turnaround time was very quick and reasonable, and all of the staff I dealt with were very friendly and helpful. Most important in my opinion, was the great amount of communication between the shop and I. Never once, was I unsure of where my vehicle was at in the repair process. Before: http://i83.photobucket.com/albums/j308/Edmund944/2010-01-12121434.jpg After: http://i83.photobucket.com/albums/j308/Edmund944/2010-02-09145608.jpg

Status: Validated
3/4/10|Gabor Z.

Our insurance agent suggested Jan's Spectrum when our pick-up was hit by a delivery truck. We decided to give these guys a try and it worked out very well. We were happy with everything from customer service to the quality of the job they performed.

Status: Validated
3/2/10|Jennifer M.

Jan was very pleasant to speak with and seemed very honest. The employees seemed to work well together and got my vehicle done ahead of schedule. They also kept me updated with the repairs.

Status: Validated
2/18/10|Sylvia K.

I was in a minor crash on 2/09/2010, I was rear ended on the way to work. When I got to work, I immediately called my Farmers agent, the person who hit me also had Farmers. I decided to go to the doctor's in the early afternoon and on my way there, my agent called and told me I should go by Jan's Collision and have him look at my vehicle and make sure it was okay to drive. I stopped by Jan's and he immediately said I should leave my vehicle with him, he called Farmers why I was there and got the okay. He called Enterprise for me and they shortly arrived to pick me up and take me to their office. I was in a rental and on my way home within an hour. Which was good, because I really didn't feel that well. Jan called me the next day at home, because I decided not to go to work. He said he had given Farmers the estimate, got the okay to order the parts, and my vehicle should be ready in about 10 days, and that was because the Hatchback had to come from the Factory. On the 17th he called to tell me my Vehicle would be ready after 2PM the next day, I couldn't Believe it, because people usually say one thing and it turns out to be something else. I can truly say, when I picked up my car, it had been cleaned and Jan showed me everything he had repaired and changed out on the car. I have already told my friends the Service has been Exceptional. If you ever need a repair or service I advise you to give them a call. I don't think you will be disappointed.

Status: Validated
1/24/10|Jennifer O.

My car was in an accident shortly before I was leaving town for Christmas. It was the other person's fault, so Jan's worked with their insurance company to ensure I didn't have to pay anything. I told them my travel plans, and I was able to drop it off the day I was leaving, and it was ready the day I came back. As with the first time I took my car to Jan's, the service was excellent, they kept me informed of progress, and my car looked brand new when they were done. Hopefully I don't need to take my car to the shop any time soon, but if I do I know I'll be going back to Jan's.

Status: Validated
12/17/09|Kerry C.

I have taken my car to Jan's Spectrum on three different occasions. The work is top notch. The time frame for the repair is short and there are no surprises. I have recommended friends to this collision center and will continue to do so!

Status: Validated
10/27/09|Ray D.

Pick up my truck today to find it in better shape then i could of ever imagined. Jan's did an excellent job and it was completed extremely fast. They even went beyond what was required and fixed other problems from the previous owner of my truck had created. I highly recommend Jan's to anyone who wants quality and reliable work done on the car. Thanks again!

Status: Validated
10/21/09|Judy M.

Great service, very customer orientated, called to update us on progress of the cars repairs, got car back earlier than promised, car looks great. Thank you!

Status: Validated
9/21/09|Jennifer O.

Excellent service and quick repairs. Front of the car was all smashed up after collision with cement wall. They worked with my insurance company, kept me updated on the status, gave an 'official estimate' of 36 days of work, when it really only took about 2 1/2 weeks for my car to be ready, including waiting for special parts to be shipped. They explained everything clearly and patiently (I don't know much about cars), gave me a printout of the estimate for my records, and painted it after the repairs were done. My car looks brand new, and they gave me a lifetime guarantee on the repairs. I highly recommend this repair shop.

Status: Validated
8/27/09|Karl E.

excellent service. extremely dependable

Status: Validated
8/15/09|Chief M.

The truck had severe vandalism to the passenger's door handle, the door itself and the bed's toneau cover was severely faded anhd peeling from weather & sun damage. The shop's personnel performed excellent repairs to the passengers' door and the toneau cover. The painting was superbly color blended to coincide with the truck's existing color. New passenger's door molding and door trim were expertly reinstalled to match the existing truck's details. They completely detailed the truck inside and out to mnake it better than a new vehicle awaiting sale. The staff was courteous, professional and attended to every repair detail.

Status: Validated
8/7/09|Linda P.

Awesome job, Jan! You had my van done and back to me in the blink of an eye. The whole back end was smashed (hit and run) but you made it look better than new! Thank You so very much. I will always recommend you and your marvelous crew. Your work and your professionalism is top notch!

Status: Validated
6/15/09|Steven J.

I worked directly with Jan throught the process of repair of my car. Jan explained thoroughly the repairs to be made and he coordinated the required insurance company inspections. Jan completed the repairs in the time promised and kept me informed with several phone calls during the repairs. The results were of the highest quality. I will recommend Jan to others.

Status: Validated
6/5/09|Scott S.

My most recent repair at Jan's was replacing a rear bumper. Jan's did an excellent repair, was within their estimate and was on time. I have used Jan's on a number of different BMW's over the last 20 years and the work has always been excellent. Jan's has done both mechanical and body work, from minor repairs to major reconstruction and the quality of their work is always excellent. I would say that Jan's is "old school" from the standpoint of uncompromising quality and customer satisfaction. I would not hesitate to recommend Jan's for automotive work, including repairs and maintenance.

Status: Validated
5/30/09|John W.

Jan's has done a number of repairs on my cars and each job has been perfect. Most recently, Jan's repaired the front bumper and undercarraige components on my BMW 540iT wagon and all paint and mechanical work was excellent as usual. I highly recommend Jan's for the best quality and service.

Status: Validated
5/25/09|Bryan S.

Jan has done work on my SUV several times. I first found out about Jan through my insurance company. My insurance compnay said his work was guaranteed for the life of my vehicle. He did some minor body repair after I had an accident. He did a great job and was done right when he promised my vehicle. I was impressed with his customer service and his work and so I need a tune up and oil change and he did all of those things and took my back to my office so I would not have to rent a car for the day. I just had him replace all the brakes on my vehicle this last year. He did a great job and he is faster than going through the Toyota dealer. What I really like is that he uses Factory Parts only and is usually less money than the Toyota dealer. He only repairs or replaces what is needed and is is very honest about what work really needs to be done on my vehicle. He is the only Repair shop I will use. Jan and his staff do great work. I highly recomend him to anyone who needs work done on their vehicle. Bodywork or machanical.

Status: Validated
5/22/09|Denny B.

I have known Jan for many years - I wouldn't trust anybody but Jan to do my work. His shop always does perfect work. They are unmatched in quality.

Status: Validated
5/19/09|Kristi K.

Great service, very friendly, and always done in speedy time!

Status: Validated
5/6/09|Mike E.

I've been taking our vehicles to Jan for repair for 20 years (+/-). He has always done excellent work, on-time and at a fair price. He knows the insurance companies, their adjusters and how to deal with them. I highly recommend Jan's Spectrum for any vehicle repair (also Detailing). Mike Elmore

Status: Validated
4/30/09|Joseph D.

Jan's Spectrum Collision Center's work was fantastic! The cost,service and attention to client relations and detail was outstanding. I have had work performed by Jan's Spectrum Collision Center over the past twenty (20 ) years and would not go anywhere else! I would recommend Jan's Spectrum Collision Center without qualification!

Status: Validated
4/29/09|J D.

Impeccable service and workmanship

Status: Validated
4/15/09|Cheryl R.

Jan's Spectrum was awesome with my truck, I have never had better service than I have with them. They were always in contact with me on the status plus they have a website where I could look at any time what the status of my truck was. The employees and Jan are the best, very friendly and caring. I would not hesitate to go back there if something happens again (hopefully not) but I would for sure go there if it did. Thank you so much for everything. Cheryl Redd Jeep Grand Cherokee

Status: Validated
4/13/09|Bernie M.

Vehicle was taken to Spectrum to repair extensive damage to rear passenger side. Shop personnel were professional and polite. Received updates on vehicle on a regular basis. Paint match was perfect. Damaged area repaired with Saturn (quality) parts. If I didn't know where the damage had been, I wouldn't have been able to point it out. Repairs were finished before they had promised. Very pleased with quality of work and time frame.

Status: Validated
3/23/09|Darlene V.

Jan's Spectrum has always been honest and fair with their pricing. Jan will always explain our options and make recommendations on our best way to go. If a part is still under factory warranty, he will point that out and advise us to get the part at the dealer to save us money. For many years, we have been a loyal customer. The service and friendliness has always been professional and sincere. We HIGHLY recommend Jan's Spectrum!

Status: Validated
3/20/09|Christopher L.

I have had Jan's perform bodywork on my 330i three times now for separate incidents. The service has always been first class. They do a perfect job on the work and the paint matching can't be beat. I highly recommend Jan's!

Status: Validated
3/19/09|Robert S.

The job was done with extreme skill at the resonable price promised and on time. I was very pleased.

Status: Validated
3/10/09|Frank W.

The Service was excellent and the job was completed ahead of time and the condition of the care is perfect. We would recommend this shop to anyone.

Status: Validated
3/10/09|Lynne A.

I am very impressed with the work that was done on my car. Jan and his team are clearly meticulous in their work and committed to providing full service to their customers. Jan arranged the pick up for us from rental car outlet, managed the details of the insurance claim, worked with an auxillary garage in some of the reprogramming work for the computer in the car, and finished the job on time as promised. The car looks incredible and this is no mean feat: it seems as though everything on an Audi is more complicated and takes longer to work on! I will be recommending Jan and his staff to anyone who needs body repairs of any type.

Status: Validated
3/9/09|Bruce S.

Jan and his staff did an excellent job repairing our Infiniti. There were numerous issues with the insurance companies and Jan knew just how to handle the situation to make sure the car got fixed correctly. The fit and finish of all the replaced parts were great! Would definitely use this shop again!

Status: Validated
3/1/09|Jeff K.

Jan's Spectrum is: Professional + Courtesy + Quality Craftsmanship = EXCELLENCE! Sadly, I have been the victim of two fender benders in the past two years. I have taken my car to Jan's on both occasions. I highly recommend Jan's to everyone. Jan not only repaired my car to look like new, he assists with obtaining the rental car and gaining a fair estimate from "the other guy's" insurance company. It's very simple: Go to Jan's Spectrum and you will be very pleased.

Status: Validated
1/27/09|Kaaren I.

I recently had worked done here and was pleased with the work. I decided to return and have a 60,000 mile routine check done as well. Prompt, thorough and complete service. I would use them again.

Status: Validated
1/26/09|Terry B.

Jan's was very thorough and meticulous. I needed a new bumper and hood. They matched the paint very well and took only four days to complete the job. I would use them again.

Status: Validated
1/15/09|Curtis H.

Though the job took longer than expected, it was NOT Jan's Collision Center's fault but rather, the insurance company of the person that ran into me. In fact, Jan Vesely worked both politely but also, assertively with the other Insurance Carrier to ensure that all repairs as needed were authorized. Not all repairs were originally authorized by the other Carrier and thus the reason for the delay in getting the repairs made as Jan personally worked with the original Estimator and then, his boss, to explain why the ALL the repairs as Jan's had itemized were both needed and justified. I truly feel Jan went to bat for me to get everything exactly as it should be. To my surprise, thoughout the three (3) weeks the car was in the shop, though I had a rental car courtesy of the other insurance carrier, Jan personally called each week to give me the skinny on what was happening with both my car and his dealings with the other carrier. I picked up the car this morning and to my surprise, not only was it ready as informed, but they had washed the car as well. There is no way anyone would know this car was in a rear-end collision. The paint matches exactly and I am impressed. Based upon this, my initial experience with Jan's, I would not personally hesitate to use Jan's Sprectrum Collision Center for any future collision needs but also, any minor repairs and auto maintenence as well. Curtis

Status: Validated
1/6/09|Bart B.

Bernie really took care of me and made the process pretty painless. The car came out great! A terrific job!

Status: Validated
12/1/08|Lynn R.

We were told to expect the car in about a week and that is what we got. No runaround, no excuses. Got the job done as promised. Thanks for making the experience as hassle free as possible.

Status: Validated
11/30/08|Monika K.

Thank you Mr.Vesely for very proffesional service , we received excellent re-pair on our vehicle .We was very pleased with the quality of the repair , and vehicle was ready on time for pick-up. Mr.Vesely arrange also car rental for as . We always recommend this shop to all our friends. Thank You!

Status: Validated
11/5/08|Bruce S.

Jan and his staff did an great job repairing our vehicle. He called me every few days to update me on the progress of the repair. The shops service was excellent and the vehicle was delivered when promised!

Status: Validated
10/28/08|Annamay R.

The work was acceptable but he didn't keep his word to me and I find that a very unacceptable trait in a business.

Response: (11/11/07): We offer financing of deductibles and some repairs to customers who have a difficult time in this economy and need to have the car repaired. Of course, some conditions need to be met. I am sorry about the misunderstanding. Jan Vesely, owner

Status: Not resolved to customer satisfaction
10/19/08|Andrew L.

I have taken my previous Toyota pickup here many times, and I only trust this repair shop with my new Tacoma. I have been extremely satisfied with the quality of the repairs, and I always recommend this shop to all of my family and friends.

Status: Validated
10/15/08|Jeffrey M.

My experience with Jan's Spectrum Collision Center is that Jan takes a personal interest in his clients, and is a perfectionist in his work. He demands the best for his clients in both quality work and customer service. I would not consider taking our vehicles anywhere else.

Status: Validated
10/15/08|Kent M.

Great service. Super attitudes. Exceptional workmanship. Everything was completed better than as agreed and on time. Jan organized my rental car and pick. They are the bes. Kent

Status: Validated
10/8/08|Grainytv G.

Excellent, Jan is in touch with all that is going on in his shop. His attention to detal and getting the best out of insurance is second to none,,Jan works for YOU the customer not the insurance companies...My Carrera Convertible came back better than perfect.

Status: Validated
10/6/08|Brian K.

Jan's Spectrum Collision is a shop with old-world values, attitudes and craftsmanship. Their work is not just a "fix" but rather an artisans repair. As a business owner I understand a company can adopt any philosophy it wants. Many simply chose to be profitable. Others like Jan's Spectrum Collision choose to offer a value that lasts long after the (purchase) repair. A good reputation is earned with hard work and I have known Jan for nearly 30 years. his attention to perfection is unwavering. Very truly, Brian Kotarski President Phoenix Graphix Inc. www.phoenixgraphix.com

Status: Validated
10/4/08|Cathy C.

My insurance company recommended Jan's and boy, what a wonderful find! The work performed was excellent and we were kept informed every step of the way. Jan's attention to detail and customer service attitude is top notch. When I picked up my vehicle, it looked better than when I bought it! I will highly recommend Jan to others and will definitely be going back should the need arise. What a great shop and a great experience!

Status: Validated
9/17/08|Senka R.

I have very good experiance with this shop. They did three of my collisions and took care of everything, rental car , insurance claim adjustment and give me a ride to my home. I am their customer over 8 years. They are very friendly and professional.

Status: Validated
9/16/08|Michaela C.

This was the easiest transaction ever! Jan's took care of dealing with my insurance company and took care of the rental car. My car was done on time and it looked like new!

Status: Validated
9/14/08|Ray J.

Jan's Spectrum did an exceptional job. The work was done quickly with great attention to detail. I was very pleased with the result.

Status: Validated
8/24/08|Richard V.

Service was great from the start. Called with updates and did fine work. Also, got car back earlier than promised. Nothing to complain about.

Status: Validated
8/9/08|Judy S.

I have had Jan's do minor damage repair four times over the years. I will never use any other body shop. The work is meticulously done, with exceptional painting quality, and the car still looks brand new after 9 years of ownership. The service is extraordinary by Jan's dealing directly with the insurance and rental car agencies for me.

Status: Validated
8/7/08|Elaine Y.

This is the second time I have had my car detailed at Jan's. It looks brand new when done. I have had body work done on several cars at Jan's, including the car I had detailed...they always look perfect. Jan is a perfectionist and all work done at his shop reflect this. I have never been disappointed.

Status: Validated
8/7/08|Vladimir H.

I hate collisions and any damage on my car but as it happens occasionally, there always is a relief knowing that the vehicle will be taken care of flawlessly at Jan's. All I do is call my insurance agent and Jan, the rest is a one-stop shopping. Service always immaculate, vehicle returned as new. Jan has repaired our Jaguars and Infiniti and we have been using his body shop for the past 10 years. Always happy to refer !

Status: Validated
8/4/08|Jan S.

I have used Jan's Spectrum in the past (this was my 3rd occurrence) and it won’t be my last. I am impressed by their customer service and their attention to details. Jan’s Spectrum used the best quality parts for my car and worked very efficiently and even setup a rental for me. They help make the horrible times of accidents that much easier!

Status: Validated
7/24/08|Niki S.

We took the Nissan to Jan's, after an accident, on recommendation of our mechanic. We couldn't be more pleased with the results. The other party in the accident was at fault and their insurance company was very difficult to deal with. Jan took care of the majority of negotiating with them and got the results we wanted. We would recommend his shop and his work to anyone, and don't let the insurance company steer you away from his shop to one that will do their bidding and use inferior parts that are cheaper for the insurance company, but bad for you.

Status: Validated
7/24/08|Jim W.

This is the 2nd time I've used Jan's Spectrum. I went back this time because they did an outstanding job the first time repairing my Suburban. This time I needed repair to my Honda Civic after a collision. The repairs were being paid for by the other driver's insurance company. Jan fought with the insurance company in my behalf. Where the insurance company wanted him to use off-brand parts for repairs, he told me and argued with them. In the end, the car was fixed with all Honda parts at not cost to me. Again, he has done an outstanding job at collision repair and been very professional about it. The service was quick as well.

Status: Validated
7/20/08|Chi W.

Jan is honest, friendly and efficient! He did an excellent job on my 2004 Toyota Corolla. I'm so glad that I found this shop. The office staff and mechanics are real nice and helpful. They gave me great customer service and I would recommend the shop to anyone.

Status: Validated
7/7/08|Tim T.

This is the second time that I have had Jan and his team repair one of my vehicles. Why did I return a second time? Quality, quality and quality of repair. I also know that I can count on Spectrum Collision to finish the repair on time as committed. Hopefully I won't see Jan in his shop again, only outside of his work. THUMBS UP TO JAN"S SPECTRUM COLLISION.

Status: Validated
6/28/08|Jacque T.

I have been a customer with Jan's Spectrum Collision Center for years. He has taken great care of my vehicles, my families vehicles and also I have sent my friends to him for service on their vehicles. Jan's shop is very clean and his office area is very organized. Jan is very high tech. You can see your car being worked on via the internet, you can receive daily progress on your car and know the status of your vehicle. It is great for record keeping and piece of mind. Jan is very professional and treats his customers with respect. He follows through on everything he says and you will get your vechile on time and with the quoted amount. It is a great pleasure working with Jan and knowing my vehicle is in good hands and that there is a mutual trust and respect. I will continue to recommend Jan's Specturm Collision to anyone in need of service. Thank you Jan.

Status: Validated
6/14/08|Darlene V.

Jan's Spectrum did an excellent job. The quality of work, exceptional customer service, and promptness was unsurpassable. I would highly reccommend Jan's Spectrum to others. I plan to use them again myself!

Status: Validated
6/12/08|Rod M.

Jan (pronounced Yahn) was very professional and courteous. His attention to detail was unparalleled. I have had some really horrible experiences with body shops in years past but this was, I'm glad to say, not one of them. He explained exactly what he was going to do and then he did just what he said he would. Every time. I would most definitely go back.

Status: Validated
6/5/08|Skip G.

Jan's Spectrum Collision Center located in Tempe AZ is the best overall body and mechanical repair facility in the Phoenix Metro area. I have been unfortunate enough to need repairs on a few of my family vehicles over the years (3 grown children). After several not so pleasant experiences at other facilities, I found Jan’s and now I will never go to another facility. The quality of workmanship, the speed and ease of the overall operation is the best. Jan’s prices are also very much in line with the shops in the area and the personal attention is what you would expect to find if there were auto repair facilities in Paradise Valley. I know that Jan’s facility is accepted by most, if not all the insurance company’s, which makes for a hassle-free operation which is Great when your all upset because you just got hit or in need of serious repairs. The ease of bringing in my car and having the problem corrected perfectly the first time is reassuring. I have recommended Jan’s to everyone needing collision repairs and never heard anything but praise from my recommendation.

Status: Validated
6/5/08|Pacer U.

Their customer service was excellent. They handled everything with the insurance company. The car looked brand new when I picked it up. I would not hesitate to use them again for any vehicle.

Status: Validated
5/29/08|Marcey C.

My 3 week old car was in a multicar accident on I-10, hit and run. My service shop recommended Jan's Spectrum. What a discovery! They underpromised and overdelivered! Understanding my frustration with a brand new car, they promised absolute satisfaction. I got it. I really think it looked better than coming from the dealership. They had to realign the car, and I know it handles better than it did when I bought it! I really appreciated their eye for detail and quality workmanship. Although I NEVER want to experience this again, I will recommend Jan's to anyone! Thanks Jan's Spectrum!

Status: Validated
5/18/08|Brian S.

Our son had a minor collison and our insurance company sent us to Jan's Spectrum Collision Center. They jumped on the job right away and we had the car back in two weeks looking like new. They kept us up-to-date every step of the way. They were courteous and answered all of our questions promptly. We highly recommend this shop.

Status: Validated
5/17/08|Dalibor S.

Jan’s shop has repaired my Audi Allroad several times including a substantial damage to the undercarriage and gearbox after running over a huge rock. Jan’s quality work and attention to details is a strong factor to trust him with repairs of expensive cars.

Status: Validated
4/15/08|Taylor S.

This shop goes above and beyond when they repair body damage. It's their attention to detail that I found most satisfactory.

Status: Validated
12/14/07|Jan J.

We were in an accident and had our car towed to Jan's. Although our car was eventually totalled by the insurance company, we were very impressed with Jan's customer service. They kept in good communication with us throughout the 3 weeks the car was at their shop, and Denise was patient in helping us understand the process we were going through.

Status: Validated
3/28/07|David F.

Jan has done work for me in the past. I have always been extremely satisfied with the final outcome of the body work. Jan is extremely conscientious and will not let the vehicle leave the shop unless he is completely satisfied with the result.

Status: Validated
3/20/07|Lubomir L.

I am very pleased with workmanship at this facility. I am a returned customer and was never disappointed either with quality or customer service.

Status: Validated
2/21/07|Keith J.

Jan's Spectrum Automotive is very thorough and their work is top quality. They have a great e-mail program that keeps you updated on the progress of your car complete with photos of the work and written updates. Jan is also very customer service oriented and is very approachable. This is one place where customer service and quality work is still a working part of the business. I will undoubtedly take my car back to Jan's Spectrum Automotive if I am ever invovled in an accident again. Thanks Jan!

Status: Validated
2/13/07|Jeremy B.

Jan's kept me up to speed on the status of my vehicle. Great service. Car looks good and drives well.

Status: Validated
2/12/07|Ann R.

I have used Jan's Spectrum many times in the past and once again I was extremely satisified with the work they performed. The repair work was an excellent job. You would have never known there was previous damage. They returned the car to me promtly and it was cleaned up and looked brand new. I have referred them to others in the past and would again continue to do so. Ann R

Status: Validated

Jan's Spectrum Collision Center

Reviews