5154 N 27th Ave
Phoenix, AZ 85017
Phone: (602) 253-1630
Fax: (602) 253-6158
Hours of operation:
Mon-Fri 8am-5pm
website: http://www.capitolcollision.net
Average Rating: 
Certifications & Affiliations:
Since 1988 Capitol Collision has provided our customers the finest quality collision repairs. We have the highest A+ rating with the BBB, and we are one of only a select number of collision shops to be certified as I-CAR Gold Class. Capitol Collision is approved by all major insurance companies and can handle your claim entirely … hassle free, including setting up your rental car. If you don’t have rental coverage, please ask about our FREE LOANER CARS, as well as our Lifetime Warranty. We want to earn your business. Please read our reviews, and call or stop in today. We are conveniently located off I-17 and Camelback Road in Central Phoenix. Don’t want to drive? We offer free pick up and delivery. Thanks for reading about our services.
3/21/12|Samuel C.
I AM VERY HAPPY AND PLEASED AT THE WAY THEY TREATED ME AND MY BROTHER AN FRIEND AND THE WAY THEY HANDLED EVERY THING RENTAL, COMMUNICATION WITH THE LAWYER.
Status: Validated
3/13/12|Carina A.
Capitol Collision did an excellent job in completing the repairs on my truck. I highly recommend them to anyone.
Status: Validated
3/11/12|Dick K.
They did a fantastic job on my car. Jon kept me informed on a daily basis regarding the insurance game that was being played. Insurance delayed to completion of my repair because Jon would not accept poor quality parts. Thanks to Jon it looks great!
Status: Validated
3/7/12|Connie L.
very pleased with work done on my car. The gentleman orlando was very pleasant that picked me up and took me home. John that i dealt with was very nice to work and also melissa at front desk was very helpful and my overall rating was a 5
Status: Validated
3/2/12|Josephine T.
I was treated promptly and courteously by the friendly staff at Capitol. The work they did on my vehicle was excellent and efficient. I could not have asked for better treatment from both Melissa and John, they were great. I would recommend Capitol to anyone that needs their services.
Status: Validated
3/2/12|Travis S.
Melissa and Jon were extremely helpful. It wasn't just the quality of the repair that impressed me, it was the warm, inviting and friendly staff!
Status: Validated
2/27/12|Brenda M.
We have had a vehicle fixed somewhere other than Capitol Collision and we were so dissatified we took it to Capitol for a second opinion. We now take our vehicles to Capitol only. They do an excelent job and make sure we are happy. They also have your car ready much quicker than the dealerships or others we have gone to. Great job Capitol Collision.
Status: Validated
2/24/12|Carrie H.
We took my car to Capitol Collision after an accident. We had tried to have it repaired by another body shop, and had waited over a week for an estimate. When we walked in the door at Capitol Collision, we were offered coffee, water, or soda while we waited for an estimate. Less than half an hour later, we had an estimate. Since we had no collision coverage on the vehicle, we were paying out of pocket. The estimate we received was half the cost of other shops. John understood that we wanted the car operable as soon as possible. A week later, the work was complete. My car looks better than I expected. I would definitely recommend Capitol Collision to any of my friends and family.
Status: Validated
2/24/12|Debbie M.
What a great team! They treat you like family and really care about you and your car. Would happly do business with them again.
Status: Validated
2/22/12|Dillon T.
The repairs were done very quickly and my truck came out of the shop looking better than before the accident! Very happy with the service, they kept me updated every step of the way!
Status: Validated
2/17/12|Jaime C.
I'd like to thank the crew at Capitol Collision for taking such good care of me and my car! My car looked better than new. They were very professional and helpful from start to finish. I will definitely use their services again in the future and will recommend them to friends and family. Thanks!!! :)
Status: Validated
2/16/12|David T.
As always the work and professional service was excellent. The car looks truly great and the people at Capitol are so great to work with. I have worked with Ryan and I highly recommend Ryan and Capitol Collision them.
Status: Validated
2/16/12|Jeff B.
I had 2 different problems with the car and only one was going to be covered by insurance. They did a great job of working with me and the insurance company to make sure all the damage caused by the first collison was covered and fixed, including having the adjuster come to the shop twice to approve additional work which had not been approved, but was related to the accident. They also gave me a fair price on replacing the side-view mirror that I had damaged separately and was not covered. Best of all, when I needed to return the rental car, they did it for me. I will definately be using them again, given I have teenage drivers who like to run cars into things.
Status: Validated
2/14/12|Heather L.
Capital Collision was very professional. I would recommend them to anyone/everyone. They kept me updated on the status of my claim and repair every step of the way. I've never had a body shop do that. I appreciated their honesty and integrity. They were very friendly and patient. Thank you Capital Collision!!
Status: Validated
2/14/12|Ken C.
Great job. Almost daily updates. I hope I don't have another accident, but if I do I will take my truck here.
Status: Validated
2/14/12|Lisa A.
After being in an accident I took the recommendation to bring my car to Capitol and I'm glad I did! They were very helpful with my claim and I had an appraisal immediately! Very timely, professional and took the worry out of my hands. Highly recommend!!
Status: Validated
2/9/12|Jenna J.
Great shop! Great communication and customer service. Beautiful work.
Status: Validated
1/26/12|Sam I.
Great all around service. I was kept in the loop throughout repair process. Car looks better than expected. Capitol Collision is a splendid collision repair facility.
Status: Validated
1/25/12|Milly D.
The staff is friendly and helpful very attentive to detail. The repair work was excellent the car looks as good as it did when brand new, they detailed the whole car not just the dent that needed fixing. Couldn't be happier with the result. Wish everyone put this much effort into their work, the world would be a better place.
Status: Validated
1/20/12|David Y.
they did a wonderful job in a timely matter. they also have great service. they called me everyother day on the progress of my car.
Status: Validated
1/8/12|Wayne P.
very painless process. Capital professionally appraised damage (caved in lift gate), gave me appraisal with no pressure to have them do the work. I took the vehicle in on tues and it was ready to pick up thursday morning by 8:30. workmanship was excellent and the vehicle was spotlessly cleaned! Received packet with lifetime warranty of work. I will certainly go back!
Status: Validated
12/28/11|Ranga K.
My car was rear-ended a couple of weeks ago and the driver at fault fled the scene. My insurance agent recommended Capitol Collision, so I went through my insurance to get the bumper fixed. I dropped off my car on Wednesday, just before the holidays and it was ready by Tuesday the next week. Ryan Simmons was excellent. He gave me frequent updates and even managed to get me a discount on the deductible. The car looks great again! Thank you to Ryan and the Capitol Team.
Status: Validated
12/27/11|Bob W.
The front bumper repair was as good as new without replacing the bumper at a significantly higher cost. Will use their service when ever I need repairs again.
Status: Validated
12/27/11|Bob W.
The repair on a damaged door made it look like new. The price and service was as good as you will find anywhere.
Status: Validated
12/20/11|Mark D.
In years past Capitol has done work for me and the job was so well done I could not tell that there had been any damage. My insurance agent puts them at the very top of his list of body shops. So, I went back and the results were the same. To me...a PERFECT job!
Status: Validated
12/15/11|Rob L.
Had a great experience with this company. They communicated exceptionally well, Jon ensured the insurance company covered OEM parts for us due to the newness of our car, the workmanship appears to be superior, and coordination with the insurance and car rental companies was seamless. Melissa, their admin person, was also a pleasure.
Status: Validated
12/10/11|Jim B.
The team at Capitol did an excellent job of repairing my wife's car. Thr repair work and paint job was "Flawless" but even more important then that they where great in dealing with the insurance comany, they made this experience a much easier one to deal with Thanks
Status: Validated
12/10/11|David T.
We are extremely pleased with the service and work performed by Capitol Collision. Ryan was extremely professional and we always felt we were in trusting hands. David
Status: Validated
12/9/11|Brian G.
Got the car back and it looks like nothing had happened. The staff was helful and very good about keeping me updated with everything going on with my vehicle. I would not take my car anywhere else and highly recommend using Capitol Collision
Status: Validated
8/26/11|Allen H.
nice people and good to work with, and most happy with work done , excellent work.
Status: Validated
8/22/11|Janet R.
These guys are great!!! VERY professional, VERY honest, and VERY good at what they do! When we were initially referred to them we were hesitant to use them because of the distance to the shop from our home... once we met the owner and the specialist overseeing our repairs, we knew it was worth the drive!!! Thanks Capitol Collision for a job WELL done!!!!
Status: Validated
8/17/11|Mark T.
Ryan is the best.I am in customer support and let me say he does this very very well. He explained everything and I think he went above and beyond to answer my questions. As I put out 1K of my own money I felt very good about your shop thanks to Ryan
Status: Validated
8/9/11|Starla A.
This is was my third experience with Capitol Collision in 3 years. For the record it’s not my driving or always the same vehicle, I’m not even in the vehicle for two of them. However each time the quality of the work has been excellent. The staff has always been friendly and extremely good on keeping you informed during the whole process. They are a company I trust and have and will continue to recommend.
Status: Validated
7/17/11|Jack V.
The quality of work and professionalism was perfect. There is nothing more that can be said-OUTSTANDING/EXCELLENT.
Status: Validated
6/16/11|Gail R.
My hats off to wonderful service, advise and results. The repair was completed in a very professional manner, and to our satisfaction. The office of the shop was not only interesting, but immaculately clean. Very nice place to drop off and pick up. Thank you for your service and consideration. Gail
Status: Validated
5/12/11|Bob W.
Very easy to work with. Very good about communicating process and when vehicle was ready. Did not go over allotted time. Thanks Capitol. I would refer them
Status: Validated
4/26/11|Lea B.
Great company. Owner has lots of integrity. My husband and I have used Capitol Collision for our auto repair needs. We would not go anywhere else.
Status: Validated
4/17/11|Rae C.
Capitol Collision did an excellent job on the hail damage on my car. Ryan kept me up to date on everything and updated me often during the 3 weeks they had my car.
Status: Validated
3/11/11|Tanya C.
The Capitol Collision staff was very friendly and efficient. Their explanation of the service they were going to perform was very thorough and all my questions and concerns were answered. Proper follow-up was given in a timely manner and the end product exceeded my expectations. I will recommend Capitol Collision to all my friends and family. Thank you.
Status: Validated
3/4/11|Bill P.
Excellent service.
Status: Validated
2/21/11|Jobeth D.
On 12/26/10, my car was involved in a rear-end collision which did damage to the rear left bumper. It was the fault of the other driver. I went to the insurance company, Allstate and was referred to Capitol Collision. The specialist at Capitol Collision estimated the damage and stated they wouold investigate if further damage was found upon investigation and arrange with insurance company for further expenses. An appointment was set, the car rental scheduled and within the designated time frame the car repair was complete and very satisfactory. Capitol Collison called me and stated that they had found more damage to the car and had received permission from Allstate for the extra cost of repairs. Capitol Collision was very professional, timely, and thorough in the repair of my car. I would highly recommend Capitol Collision to anyone.
Status: Validated
2/17/11|Dennis P.
This is the second time I have used Capitol. Extremely professional employees and most important perfect work. John, my representative, kept me informed of the progress of my repairs and the approximate date of completion. Parts were delayed once but my car was finished very close to the original date. Very homest appraisals and very straight forward individuals. Nice people from the receptionist to John.
Status: Validated
2/9/11|Pherson T.
Ok, so the van that Capitol repaired is a 15 passenger ministry vehicle. with that being said, when I retrieved the van, I was thoroughly suprised at how good a 15 pass. van could look! The inside looked better than it has evr looked and after getting the vehicle back, I actually have a new appreciation for that van. Capitol went above and beyond the norm in serving the customer.
Status: Validated
2/5/11|Douglas M.
I am so glad I chose Capitol Collision for the hail damage repair to my SUV -- friendly employees; integrity and honesty; delivered ahead of schedule; excellent work; and a free t-shirt on top of all that!
Status: Validated
1/2/11|Gregg J.
Excellent job again by Capitol. Kept me informed throughout the process. Delivered on time. I will continue to recommend to my friends.
Status: Validated
12/31/10|James D.
My highest recommendation goes to Capitol. I am fortunate to not have much experience with collision repair shops, but found that Capitol personnel excel in professionalism. I will certainly use Capitol for any future collision repair needed.
Status: Validated
12/27/10|Bob C.
The car looked brand new when I picked it up & the service was number 1. I would never use any other shop. Capitol Collision is the best.
Status: Validated
12/12/10|Robert O.
The service and craftsmanship was unmatched by any body shop I've ever dealt with. Yhe repair was done on time and was showroom perfect!!!
Status: Validated
12/10/10|Mike B.
Capitol did a great job and even touched up some scratches that were not part of the repair
Status: Validated
12/9/10|Karen C.
all employes friendly and helpful. Work was top quality.
Status: Validated
11/27/10|Terry S.
Great service and excellent work. Had vehicle done faster than I thought, considering the high volume of work do to recent hail storm. Taking our other vehicle there too.
Status: Validated
11/25/10|Tom V.
Outstanding operation and quality of work. Having been in the “auto world” for many years, I was also very impressed with their shop, clean and well organized. The folks were friendly and attentive to detail. The only reason they did not get a 5 was one small door trip that was replaced was dented and will have to be replaced, but they were quick to agree to do so. Overall, very good service and work.
Status: Validated
11/17/10|Pamela W.
I had my car taken to Capitol Collision and I can not begin to say enough about it. I had been in an accident 5 years ago and the body shop that worked on it can not hold a candle to capitol. My car runs and looks fantastic!!! I am still have difficulty with things from my previous repairs, but not with Capitol. I would encourage anyone that needs body work or repair on their vehicle that they take it to Capitol, if you want it done right. I think Selenah A should get a referral fee!! Thanks Dan and Randy!!
Status: Validated
11/15/10|Jillian R.
My car looks great and the service was awesome!
Status: Validated
11/10/10|Harold G.
Very satisfied. excellent work.
Status: Validated
11/3/10|Ai-jen M.
I am very satisfied with the service. Thank you!
Status: Validated
10/30/10|Mary B.
The entire staff at Capitol Collison is very profession and curtious. It was a please dealing with all the employees. The repair work was excellent. I would never know there was any damage to my vechile at all. Everyone at work commented "You have a new car" I would recommend Capitol Collision to anyone who needs repair work to their vechile.
Status: Validated
10/19/10|Brian H.
This is not the first time this shop has worked on my car they always do a Great job and treat me outstanding. In fast the first time they even helped me get a faulty repair from another shop re fixed and did a great job. Highly recommended for all your needs they handle.
Status: Validated
9/17/10|Jessica A.
I was invloved in an auto accident and used capitol Collision for the first time. They were very nice and took great care of me and my SUV. My SUV looks GREAT! I dealt with Jon and he was very professional the entire time. He informed me of everything that was going on with my car and kept me updated on a regular basis. I will definatly use this shop from here on out for any repairs. I would recommend this shop to everyone i know. Again thank you for such a wonderful job.
Status: Validated
9/11/10|Elizabeth B.
Again the team at Capitol Collision was fantastic. I had previously used their shop a few years ago at the reccomendation of my insurance agent and I was not disappointed then nor now. They kept me informed during the entire time they had my car and it was ready when they said it would be. Each employee was customer friendly and went out of their way to assist me with anything I needed . I would recommended Capitol Collision to anyone I know who is in need of a fantastic body shop. Thank you Capitol collision.
Status: Validated
9/8/10|Bob K.
About 6 weeks ago I was in a conversation with Dan and Eric (owner and manager of capitol Collision) and made a comment to them that if I ever got in an accident I would bring my car to them to be repaired, well about 5 days later I was invloved in the very first accident of my life, my car is a 2009 Toyota Camry and had over $10,000 in front end damage, the car should have been totaled, my decision to bring it to Capitol was the right one... I would like to thank everyone at Capitol for the wonderful service through all this but more important the flawless repair on my car, I think the car drives better now than before the accident.
Status: Validated
8/20/10|Armando I.
truck bed
Status: Validated
8/18/10|Aaron C.
Everyone I met was extremely friendly and professional. They called me with updates and even detailed the inside of my car. Very impressive service and I would highly recommend them to anyone.
Status: Validated
8/17/10|Jim D.
Very good, prompt and friendly services. Prices seem reasonable. Car was returned quickly, washed and vacuumed.
Status: Validated
8/13/10|Natalie L.
I had the best experience with Capitol Collision! John took the time to explain everything to me and help me understand the whole process with the insurance company. He even went and called his own agent to verify information for me. He was truly a professional and very knowledgeable. I would go to this shop again and recommend them to family, friends, or anyone. That is how much I trust this shop! Thank you John and the Capitol Collision Team :)
Status: Validated
7/25/10|Maritza B.
I loved everything about this repair shop, from the service to the unique decorations. The serive was amazing! Not only did they fix my car in the amount of time they said they would but they washed and waxed my car my carpet was washed as well. I'm very happy I went to them, I got several phone calls just to let me know the status on my car and I really appreciate that. The staff was great, as I was getting my car they even asked if they could help me get my things out of the rental into my car. I'm very pleased with the work and service I got.
Status: Validated
7/21/10|Ulah W.
front passenger damage hood hinges passenger side and rear quarter-panel front bumper and grill
Status: Validated
6/29/10|Eric K.
Wow! After my 6/16 review calling out the estimation error the company made, I got a phone call from a member of their leadership team. He acknowledged the error and made it right. Nice job, Capitol!! The estimation error was my only issue, so 5 out of 5 "cars" from me! I would definately use them again!
Status: Validated
6/3/10|Alicia V.
The service was good.. it was my 1st time dealing with anything like this so for a 1st time it was good. the state fram agent there set up the rental car.. the only thing i was upset about was i was never told i wouldnt need to buy insureance with the rental car this was not explained to me till after it was said and done..
Status: Validated
5/30/10|Naomi S.
Very pleasant friendly efficient staff. The work was completed when promised. Even the tires were cleaned. I was very impressed. Could not tell that anything was ever repaired, the paint matched exactly. Car looked showroom clean. I give it a 5+ rating.
Status: Validated
5/26/10|Jessica H.
Awesome people, Very happy with the service they provided. Dropped my car off Monday morning got it back Wednesday. Paint looks great.
Status: Validated
5/20/10|Suzan S.
Very very satisfied, I got it quickly and it looks lide brand new. I looks better than when I brough it. I will recomend anybody to bring their vehicles for repairs, very eficient they follow up with me in my terms.
Status: Validated
4/23/10|Dale B.
I have used Capitol Collision 2 times. Both times the work has been flawless. I talked to several of their employees, all were great. I have recommended them to several customers, all their experiences have been great. Dale
Status: Validated
4/21/10|James L.
I received excellent service at the shop. The team was very friendly and helpful. I would refer them to anyone.
Status: Validated
4/12/10|Robert C.
done on time. looks great
Status: Validated
4/8/10|Ulises U.
My review related to the kind of service given to me in the first and now second time of visiting the shop, gives me the feeling that this shop is a first class in quality of work and skillful communication of the head man Jon Gerrie and all the team working there, including the front desk attendant Melissa Erives. Thanks to you all.
Status: Validated
3/14/10|Arnold M.
I was rear ended at a stop on I-10 freeway.I got one estimate from Capitol Collision for the out of state insurance company. Capitol Collision was right in line with their estimate and communicated with the insurance company for any additional costs as well as setting up for a rental car.Thanks Olando for all your help and completing the repairs in a timely manner.
Status: Validated
2/25/10|Sam W.
Capitol is Best at Customer care and making my car right . I didnt know what to do , They were there for me . The Owner (Dan) would talk to me about the car and cared about my Accident . Thanks Capitol I will tell all my friends about you !!!
Status: Validated
2/20/10|Joseph S.
Looks like new. Orlando was a great help, kept me informed.
Status: Validated
2/11/10|John P.
I am writing this review because this company has taken excellent care of me on 3 seperate occassions and each time has been a very pleasing experience considering that each time I was rear ended at a stop light or backed into at a parking lot. Jon has provided nothing but outstanding service and very courteous attitude. I have already recommended this company to several friends when they need repairs and will continue to do so in the future.
Status: Validated
1/26/10|Ron S.
Never before have I recieved such great customer service. From the time my truck was picked up until I drove it home looking so great. Everyone at Capitol treated me with respect. Helping me with car rental. Calling every few days to update me on what step on the repair they were at. Helping me to understand the repairs. I would highly recommend Capitol to anyone needing auto repair. My truck looks better that when I first bought it. Thank you Capitol
Status: Validated
1/9/10|Latasha P.
The people at Capitol were very friendly, and went above and beyond to get my car fixed and make sure I was comfortable throughtout the whole process. The repairs were excellent and the wait time was very reasonable. All my questions were answered and even the smallest concern was always addresed with a smile.
Status: Validated
1/8/10|Dale B.
I own an auto repair shop and have seen the product that capitol delivers. I have always been "wowed" by the finished vehicle. I have sent many of my customers who have needed paint or body work to Capitol Collision. There have been 0 disappointments. Sooo... I just got my wife's car back from Capitol Collision. The only description for the car, and employees is, perfection, the car is absolutely beautiful. The employees, also have my highest regard. If you need to know more about a company that is just a joy to work with, you can call me Dale, fairway auto repair
Status: Validated
1/7/10|Aric A.
Great communication. Car looks brand new - definitely better than when I bought it. Very satisfied!
Status: Validated
1/4/10|Mike S.
I would highly recommend capitol collision. Their staff are very friendly and keep you informed. They made my truck look like new after it almost being totaled.
Status: Validated
1/2/10|Louis F.
My first thought when I went to pick my vehicle was, "Wow it looks better than brand new"! Very pleased with the work that Capitol Collision personnel did to make my Hyundai look in top shape. I would recommend Capitol to all my friends.
Status: Validated
12/26/09|Michael A.
Orlando our adjuster was fantastic. He handled everything for us, he contacted the insured who hit is to arrange payment to setting up appointment and getting the vehicle completed ontime as he promised. Plus Orlando supplied me a daily update on where we stood on the vehicle. Once we picked the car we loved the work which was completed. but what shicked us, Capitol washed and detailed our car. I will reccomend Captiol to everyone, in my mind they went above and beyond on the repairs of our car. If there was rating of 10 plus I would give it.
Status: Validated
12/24/09|Michael H.
Dealt with Jon; and was treated very well. He worked with me and my insurance company to get the job done. Thanks.
Status: Validated
12/22/09|Margarita S.
THE CAPITOL COLLISION REPAIR SHOP WAS A VERY PLEASANT, WARM AND FRIENDLY ENVIRONMENT. MY VEHICLE WAS READY WHEN TOLD IT WOULD BE. THE STAFF WAS GREAT TO WORK WITH. I WOULD REFER OTHERS TO THIS LOCATION.
Status: Validated
12/10/09|Eunice J.
Capitol did an excellent job and I recommend anyone to them because they do an excellent AAA service.
Status: Validated
12/9/09|Jeff M.
Car looks great, the job was done incredibly fast delivered on time and being a cash job the cost was unbelievable. I was also updated daily by the staff to let me knwo the progress. Great place to do business with I highly recommend them
Status: Validated
12/8/09|Marvin E.
The price quoted was the price I paid. Although the repair work took an extra business day, it was the fault of the wrong bumper being shipped to the shop. My wife said it was like driving a new car. No one is happy until my wife is. Thanks to Capitol Collision Repair Specialists.
Status: Validated
11/21/09|Debbie Y.
They did a great job, looks like new. Delivered on time. Great customer service.
Status: Validated
11/19/09|Mike B.
Capitol Collisions professionalism and speed at which they completed the repairs were outstanding. I would recommend them to anyone.
Status: Validated
11/5/09|Mead W.
This is not the first time I have taken my car to Capitol. They do an excellent job and the customer service was great-- Jon & Eric. Capitol shows the other guys how it should be done. I was impressed -- again. When I screw up I always know I can get it fixed right.
Status: Validated
11/3/09|Darren M.
The team here is awesome! They take care of you as well as your car. I had severe chips all over the front of my car, including my windshield. When I picked my car up it looked better than the day I got it! Great quality control and professional service. I highly recommend to anyone needing collision service.
Status: Validated
11/1/09|Deborah D.
This shop is Great!! Very helpful, willing to go the extra mile to get what you want, they dealt with my ins company who wanted to total my Jeep, and they knew it could be fixed.. and after all is said and done, I now have my Jeep back, and they did a wonderful, outstanding job. I would recommend them to anyone who needs great work done, in a timely matter. And also the people that work there are so nice and friendly, and very helpful. Thanks Guys!!!
Status: Validated
10/22/09|Mary lou L.
I couldn't be more pleased with the entire process of getting my car repaired at Capitol! From the boss Dan to the receptionist Melissa to my specialist Orlando the process was extremely painless. They contacted me throughout the whole time and gave me updates, and produced a completely repaired and good-as-new car, even washed, polished, and cleaned on the inside! I couldn't be happier with this service.....I'll tell everyone I know.
Status: Validated
10/13/09|Melvin P.
They did a great job and the car looks like new. I enjoyed working with Orlando who was the man incharge of the repair. He does a great professional job.
Status: Validated
10/5/09|Hubert J.
Capitol Collision did an excellent superior job, on our vehicle and getting it done on time. And the work was satisfactory. And Thank you from Mrs and Mr. Hubert and Eunice Jones.
Status: Validated
9/14/09|Jerri H.
From the minute I walked into their shop I felt taken care of. Melissa and Dan set me up with a rental car. Then Jon kept in contact with me as to the progress of the repair. They had a couple snags with damaged parts being delivered, but informed me right away. My truck looked beautiful when I picked it up. It was ready at the time they said it would be. This is the second time myself or a family member used Capitol Collision. I hope I do not need to use them again,if I do I will not hesitate to give them a call. They are very professional,friendly and made the entire repair process a breeze. Thanks again Capitol Collision.
Status: Validated
9/11/09|David M.
Excellent customer service and top quality work. Highly recommend
Status: Validated
8/31/09|Cindy S.
Let me start by saying that the moment I walked into the door I was helped right away.They called the insurance for me and talked to them and Even got my estimate that the insurance had said they had given me but they didn't.On Monday I took my van in.They kept me informed on the repairs every step of the way.They had the car rental company pick me up.On Friday they called and I Picked up my Van.Well Orlando was waiting at the door for me with my keys he gave me my paperwork and showed me all the repairs had been done as promised on time and not to mention beautifully!!!Melly the receptionist is awesome!!!Dan was great!!!OH and my mom van was also clean inside and out wonderful customer service!!Sorry to the guys who had to clean it.I would tell anyone if you need your car fixed they are the place to be if you want #1 customer service look no farther!!
Status: Validated
8/15/09|Robert C.
Very happy with repair, service, communication
Status: Validated
8/13/09|David W.
they were very timely in delivering my car. the repairs were well above expectations. it was an all around excellent experience
Status: Validated
8/11/09|Matthew S.
Jon was Great! He answered all my questions. The repair to my bumper is amazing. Professional service and quality repairs I recommend Capitol to everyone.
Status: Validated
8/8/09|Jeanne M.
Jon @ Capitol collision oversees wonderful service, workmanship and personal contact. He kept us informed of the progress of the work, helped with a car rental, was polite, cheerful, informed and this is my second time to use this shop. The first experience was wonderful in a "not so great" situation, and Jon made both repairs easier for us to handle. This is a GREAT shop and I've told all my friends about it. Why go anywhere else when the workmanship and service is so superior? Thanks, Jon and Melissa, Jeanne
Status: Validated
8/3/09|Dorsey B.
Great service and great job! Did not take any short cuts to make an extra buck over safety. I would HIGHLY recommend Capitol Collision to any one!
Status: Validated
7/30/09|Lowell O.
The repair job done by this repair shop was excellent. You can't tell there was ever a dent in it !! It looks good as new ! They did a beautiful job on the paint job !! Thanks to all of the guys that worked on it. You did an excellent job ! If I ever have damage on my car again I know where I will be going !! Thanks again so much !!
Status: Validated
7/29/09|Dave S.
I was referred to Capitol Collision by my insurance company on a previous situation and was completely happy with their work. So when my car was vandalized and my insurance company sent me a list of repair specialists I was glad to see that Capital Colllision was on the list. Capitol Collision staff is one of the most helpfull. They are very professional, friendly and when they say that they are going to call you back they really do. I have done business with a lot of companies in the past that could care less if their customers are satisfied. Capital Collisions staff is not like that, they treat you like a person that they really want to do business with you. I would recommend them to everyone that needs a specialist in collision repairs. Thank you to everyone at Capitol.
Status: Validated
7/27/09|Michelle C.
The whole experience was wonderful the team was professional courteous and treated me like an important person! They all made me feel like I mattered!
Status: Validated
7/27/09|Fernado A.
I'm very happy with the repair done by Capitol Collision. I was treated with kindness in my own languge (Spanish).
Status: Validated
7/25/09|Eduardo P.
Orlando was the person that called me and gave me the status of my vehicle. He was very helfpul and explained everything very well.
Status: Validated
7/23/09|Ramona M.
Everyone was very nice and helpful. The repairs were done on time and look very good.
Status: Validated
7/21/09|Don S.
Jon and Melissa both gave us fast,friendly,courteous service. Calls kept us informed of the progress of the repairs. The truck looks great!
Status: Validated
7/16/09|Fredrica M.
Capitol Collision is a first-class operation. They kept me informed every step of the way, and extended me every courtesy and consideration. My car looks brand-new and drives as well or better than before.
Status: Validated
7/13/09|Bertha P.
I have been very satisfied with the services provided by capital collision Eric Boyer the manager was very diligent in keeping me informed of everything, so I am very satified with their work. thank you Bertha Palma
Status: Validated
7/10/09|Richard P.
We had the best sevice. We will refer Capitol to our friends.
Status: Validated
6/28/09|Kelly F.
I can't say enough good things about Capitol Collision. John called me with updates, kept me up to speed with the insurance claim and cost. The work done is amazing. Plus, my car was in pristine condition when I picked it up. It wasn't nearly that clean when I brought it in with all the damage. I highly recommend Capitol to anyone!
Status: Validated
6/26/09|Gloria E.
This auto repair shop did an overall good job. I am satisfied: there was a concern about the color of the paint on the bumper. It seemed to me that it was whiter than the actual vehicle. The explanation given to me was that it was made from a different material...other than that, you all did a great job on the car. Thanks.
Status: Validated
6/26/09|David Z.
Did great job and ontime.Good service. I recomend that you should do this shop. Jon Gerrie is very nice guy.
Status: Validated
6/19/09|Deborah R.
I am very satisfied with bodywork and also pinstriping. Customer service was excellent.
Status: Validated
6/18/09|Elyssa S.
I was very happy with Capitol's service. I would recommend them to others and I would also use them in the future if the need arose.
Status: Validated
6/9/09|Dwight G.
The prompt attention given me and my auto at the time of my initial visit, the follow through druring the insurance company preparing the paperwork, the informative information telling me of the progress during the repair time, just the overall personal attention to me would be reason for a recommendation. Even if it weren't for the fact, they did a timely and great job of repairing my lifeline, my car. And the assistance given me by their personnel when I picked up my vehicle. Thank you.
Status: Validated
6/8/09|Kenneth J.
First of all meeting the front desk person name melissa she was so nice she call for eric and meeting him was like i new him.The profession he had about my repairs was just great.I will be back for that kind of service and kindliness.Thankyou very much Kenneth G.Jacobs
Status: Validated
6/8/09|Lynne P.
My Mom had some repairs done at Capitol and I was impressed with their customer service and the body work they did. I needed to have them check out a creaking noise coming from my console (the dealer was never able to "find" anything wrong) and replace a plastic cover on the door lock button (the dealer wanted twice what Capitol charged me). I would give them a 10 if I could--Melissa, Dan and John are the best and I imagine everyone who works at Capitol is just as professional and customer service oriented. With the economy the way it is, other businesses could learn from Capitol--they really care about their customers, your total satisfaction and that you walk away with a positive feeling about the transaction. I wish they did mechanical repairs in addition to collision repairs--I would take my car to Capitol for EVERYTHING! Thanks for the most pleasant and positive experience, guys!
Status: Validated
6/8/09|Elizabeth B.
This was my first experience in having to have my damaged car repaired. My insurance agent recommended I call Eric at Capital and talk to him. Before I got home Eric had call me to see if he could be of any help. I returned his call and immediately felt his shop would do a good job. They came to my home to picked up my car the morning of June 1. John was assigned to me and kept me throughly informed as to what was happening with the car. They even had the repairs completed several days before the day I was told it would be ready. Again they brought the car to my home and fully explained in terms I could understand everything they had done to repair it. I will be recommending Capital to anyone I know who might be in need of an excellent body shop. Thank you Eric and your team. You get an A+ in my book. Elizabeth Bowman
Status: Validated
6/6/09|Brent W.
Great service. Prompt and courteous, and they kept me informed. Kudos to Capital for making my whole experience easy and uneventful.
Status: Validated
5/28/09|Steve B.
Excellent service. Good communication with me and my insurance co. Repairs were completed in a timely fashion. Quality work.
Status: Validated
5/28/09|Dwayne H.
great service from everybody at the shop. always returned calls in a timely manner and kept me in the loop at all times.
Status: Validated
5/27/09|Kathy L.
The service, work, communication was excellent and I would highly recommend this shop to my friends and family!!
Status: Validated
5/27/09|Bonnie M.
My experience with Capitol Collision was excellent. The repair was accomplished quickly. The Capitol team was accommodating and made it easy to do business for working people. I will recommend Capitol to my friends and co-workers.
Status: Validated
5/23/09|Lam V.
Great service. Kept me updated with the progress of my car. I would definitely recommend this shop.
Status: Validated
5/22/09|Alycia K.
Excellent job.
Status: Validated
5/19/09|Lupe Z.
Capitol had one of the best customer service. They know who to treat their clients. I would also recommend them to anyone.
Status: Validated
5/15/09|Gerald L.
As good of a job that I could get. I took it to my mechanic and they said it was the best repair job he had ever seen and I have been going to them fo 20 years!
Status: Validated
5/9/09|Benjamin G.
Capitol collision was great! I did a rear-end to a dokota. John always kept me updated with my cobalt and what is going on a daily basis. When I got my car back there were some issues I never had before with my cobalt but I took it in and they handled of it. Everyone was very friendly. The receptionist was nice too. Capitol collision did high qaulity work! It look as if my cobalt was never in a accident before and drove the same and they did an alignment too! The reason I say they did a good job and recomend them is because a month later after my car was out of thier shop I did another rear-end accident. I am still alive thank god but that shows me they really did put thier effort in repairing the car with no sloppy work. Thanks Capitol collision.
Status: Validated
5/7/09|Lorraine S.
Excellent customer service received from all employees. High quality work, extremely reasonable fees
Status: Validated
5/6/09|Jack F.
truck looks very good very good searvise i would have this shop due all my work very nice searvise people.
Status: Validated
5/4/09|Sharon D.
Orlando Sotelo did a good job of keeping us informed on the progress of the repair work and the finished product is great. We wouldn't hesitate to recommend your shop.
Status: Validated
5/1/09|Cecilia L.
Good communication, courteous employees.
Status: Validated
4/30/09|Ruperto E.
I`m really happy with the job they did they left my tahoe the way it was they called and told me what was going on with my car and they even delivered two days before, i would recomend this shop it was good...
Status: Validated
4/28/09|Charles M.
The repair service at Capital was excellent, as was the customer service. Jon Gerrie kept me updated on the progress of the repairs, and the job was completed in the time frame promised.
Status: Validated
4/24/09|Bo O.
Thank you Capitol Team for doing a great job on my car. Keep up the good work.
Status: Validated
4/18/09|Adolph S.
This was the second time (Unfortunatly ha ha) I had to bring my vehicle to Capitol. Allstate wanted to send me to Sterling, but I requested Capitol because of the outstanding and professional service I received from John Gerrie and Melissa on my first visit. Once again, on my second visit, I was not disappointed. The fine and professional service I received from not only John, but Melissa the receptionist, was outstanding! I received regular call back and was kept updated on my Van's progress. I was always made to feel welcome. Great service and a beautiful job on my Toyota Van. Looks brand new! Special thanks also to the young man who took me home when I left my van for repair. He was very nice and polite.
Status: Validated
4/17/09|Michael P.
Great service, job well done. this is the second vehicle the shop has fixed for me. Would recommend this shop to anyone.
Status: Validated
4/17/09|Valerie A.
Excellent place to have your car repaired. Very nice staff. Well organized. Received updates the entire time as to how car was progressing. Staff went out of their way to help me with anything I needed. Car looked great when it was done. Would not hesitate to take my car back there.
Status: Validated
4/17/09|Bob S.
The car was towed to Captiol Collision Repair Specialists & I was called by Jon the next day & was informed all that was needed to repair the car & had already contacted the insurance co. & kept me informed about the progress that was being made with the repairs & the car was repaired in the time frame that Jon stated. When I picked up my car Jon was kind enough to explain everything that was done; So the repairs were done correctly & in a timely manner & I live very close to Capitol which was a plus also. Thank you Capitol.
Status: Validated
4/13/09|Fred G.
The repair was finished as promised and being returned cleaned nicely was a nice surprise!
Status: Validated
4/12/09|Chase C.
I was very impressed with the quality of the repair, the speed at which the vehicle was returned, and most of all the exemplary customer service.
Status: Validated
4/11/09|Carol W.
Great service,friendly people, just wish they were open later and on saturdays
Status: Validated
4/11/09|Paul P.
Good treatment by all the office personnel. Quick estimates w/knowledgeable explanations. High quality work finished on time.
Status: Validated
4/10/09|Christy N.
Everyone was very helpful and thorough. I loved the follow up calls. Orlando was great!
Status: Validated
4/3/09|Samantha G.
I am overly pleased with the job Capitol did on my Honda. They were very informative and kept in good contact. The service was speedy and hassle free. My car looked and felt like new when I got it back. Capitol is the best place to take your car.
Status: Validated
4/2/09|Donald R.
Small issue with insurance company on getting parts ordered. Rep stayed in contact and explained delays. Shop did good work and even detailed car before pickup. thanks
Status: Validated
3/27/09|Maria K.
I appreciate all the efforts and assistance of the entire staff ..... thank you kindly ...
Status: Validated
3/24/09|Vicky E.
Steven Russo is a outstanding employee! He made me feel that my business was very important to the company. He kept me informed of everything and the truck looks great!
Status: Validated
3/19/09|Barry D.
great service and workmanship
Status: Validated
3/17/09|Abraham Y.
Capitol collision service is superb to my satisfaction. customer care to repair job I recommend for professional service. Thanks.
Status: Validated
3/15/09|Tommy G.
I am very happy with the quality of service that I received at Capitol Collision. They were excellent! Thanks for the complimentary car wash.
Status: Validated
3/15/09|Gregg J.
After a minor rear end collision, Jon Gerrie and the folks at Capitol did an outstanding job repairing my wifes 350Z. The pearl white paint is difficult to match and the experts at Capitol were able to make it look like new. Jon kept me informed of the progress and handled the interaction with Alstate Insurance. The job was completed on schedule. I will recommend Capitol to my friends.
Status: Validated
3/5/09|John M.
These guys do great work in A fast provisional manner I would recommend them for any dent scratch or major crash repair guaranteed for the life of your car or truck you cant beat that . They even cleaned it even know it was very dirty and detailed it too .Great job
Status: Validated
3/4/09|Charmitris B.
Thank you to all who were involed in repairing my vechicle. I was very please with the results.
Status: Validated
2/27/09|Crysta P.
The best shop EVER! They were awesome! I couldn't have asked 4 better service!
Status: Validated
2/26/09|Sharon B.
I took my car for an estimate and ended up leaving my car the day I got the estimate. I am satisfied on the promptness of getting me into a rental from the shop. I was informed on the status of my car each day. I like how the shop keeps their customers up to date. I was promised to have my car back by Friday. They were quick enough to get it back to me on Thursday. I did not get to inspect the car with anyone before driving off from the lot. I think all vehicles should be inspected with a person from the shop before leaving. Other than that, THANKS for repairing my car.
Status: Validated
2/23/09|Heather S.
I can't explain how happy I was with Capitol! I was able to get my car in the same day of the accident and it was ready to pick up in 5 business days. They called to update me on repairs, the receptionist was very kind, the gentleman the helped me was very respectful and helpful. My car looked terrific and they even washed my mats. The whole experience was like dealing with a small town shop that you can really trust. Good job!
Status: Validated
2/23/09|Judith N.
thejob was a verygood will bring my bussiness back here
Status: Validated
2/22/09|Miguel R.
I love the service I rec'd from Orlando @ Capital Collision. He kept me informed on the progress of my vechile. I greatly appreciate that. I had a quick turnaround time on the repairs of my vechile. My car was immaculate upon delivery. Thank you Capital. For any future repairs. I will only recommend & choose Capital Collision! Thank you. Miguel Ramirez
Status: Validated
2/21/09|Cathy B.
Capitol Collision did an excellent job repairing my car after a recent rear end accident. Their office personnel were all very courteous, competent & helpful. Their manager Jon kept me informed by calling to give me updates as well as ask me questions about the level of replacement parts I wanted & informed me of helpful insurance requirements. I was very impressed with the service I received & will certainly use Capitol again if needed & send my friends there as well. Cathy Bonnell
Status: Validated
2/14/09|Betty D.
State Farm recommended Capitol Collision, and it was a good choice. I have nothing to say but good things about their shop. Orlando was great to work with, kept in touch with me for the whole process. He also talked with the insurance company to make sure there would be no problems. At the front desk, Melissa was very helpful, she is a very nice part of Capitol.
Status: Validated
2/14/09|Lydia C.
Kept me updated with the progress of my car.
Status: Validated
2/10/09|Teresa Z.
I was very pleased with the constant communication I received from Jon Gerrie regarding the repairs on my vehicle. Every couple of days, Jon would call to let me know how the work was progressing. I will most definitely refer friends and family to Capitol Collision.
Status: Validated
2/6/09|Mary B.
I AM VERY PLEASED WITH THE EXCELLENT SERVICE AND MANNERISM OF THE STAFF AT CAPITOL COLLISON. THEY HANDLED ALL THE PAPERWORK WITH MY INSURANCE COMPANY. I JUST HAD TO GET MY ESTIMATE, LEAVE MY CAR AND PICK IT UP. I WILL SURELY RECOMEND CAPITOL COLLISION WHEN I CAN.
Status: Validated
2/5/09|Bonnie B.
Capitol has excellent customer service. They have done a great job repairing the damages to my car after hitting an elk. John called and gave me updates; I didn't have to call them and find out what they were doing or when the car will be ready. Thank you very much for making me feel welcome at your office. By the way, the coffee was good.
Status: Validated
2/2/09|Robert N.
Jon Gerrie went out of his way to be helpful, friendly, and professional throughout the entire process. His timely calls and updates kept us totally informed about what was going on at all times. From the time we dropped off our car to the time we picked it up Jon was great! The car came out beautiful! We were very pleased! P.S. The receptionist (sorry I can't remember her name) was also extremely friendly and professional! She always made us feel welcome and important. Always offered us something to drink and followed up to keep us updated. She was great!
Status: Validated
2/2/09|Carol N.
I was pleased to know that Capitol would come out to my house to pick up my vehicle, because I had just had surgery and this was an added convenience at no charge to me. Also, the employees were all very courteous and helpful to me in scheduling my repair. When my car was returned, it was prompt and my car was washed in addition to a very clean repair. I was pleasantly surprised with the whole experience with Capitol. I would recommend them to anyone.
Status: Validated
1/31/09|Brad S.
Orlando did a very good job of working with the customer, the staff was friendly and helpful
Status: Validated
1/28/09|Christopher H.
I recently backed my truck into a pillar and dented the back right side. it was a large dent and paint was chipped and everything. I was able to take it to Capitol Collision quickly and they had the truck for a few days. When I got it back it looked as good as new. The dent had been fixed and the it was repainted. You would never know this accident had happened. The cost wasn't to bad considering the damage.
Status: Validated
1/26/09|Sarah W.
my experience wih capitol collision was excellent,i was treated with care the work was more than satisfying and I would recommend others here for repairs.thanks to all of you.
Status: Validated
1/25/09|Chad A.
All of the staff at Capitol were very friendly and helpful and handled business in a professional manner. Our vehicle was repaired in a timely manner and we were informed at all times as matters progressed. Our specialist Orlando was willing to wait for us to pick up the vehicle after closing becuase we could not make it there in time. The day after we picked it up the battery light came on in the vehicle. We called Capitol and they agreed the accident probably shortned the life of the vehicle and they would contact the other guys insurance. After speaking with USAA they refused to pay for a new battery. The owner of Capitol called us back and told us to bring in the reciept for the battery and he would reimburse us for the battery. I would definitely recommend this shop.
Status: Validated
1/23/09|Kristi L.
I was rear-ended on New Year's Eve and my Ins Agent recommended Capitol. they were with it from the get-go. Taking care of us and the Insurace Co. I was impressed with the courtesy, service, the way they communicted with me every day and every step of the way, the workmanship, etc... I could go on...I will recomend Capitol to everyone I know that would need Capitols services... GREAT JOB Capitol!! and Thank You!
Status: Validated
1/21/09|Susan S.
Our vehicle was stolen and had the unfortunate experience of the lock and ignition damaged as well as the interior being fingerprinted. The truck was transferred to Capitol Collision on a Wednesday, was repaired, immaculately cleaned and ready for pickup on the following Friday....just as promised. We were very, very happy with our experience at Capitol....it helped us get over the experience of the stolen vehicle. The staff were wonderful to work with and even remembered our names when we came back in to pick up the truck...very impressive.
Status: Validated
1/20/09|Nelson J.
excellent service, kept informed of progress, excellent work done in a timely fashion.
Status: Validated
1/16/09|Nick V.
The capitol team did a great job! they were friendly and professional, they kept us updated on the progress of our vechicle. I would highly recommend them to all my friends.
Status: Validated
1/11/09|Patsy S.
The shop personnel were very courteous and concerned for our safety with regards to the damage to our vehicle and driving it around while waiting for insurance approval. They made arrangements for the rental and kept us informed of the repairs regarding possible peripheral damages to the engine components. Their finished product was timely, clean and just as courteous as when we first arrived. They recommended a repair person for a problem they identified that was not part of the accident, in the advent it wasn't covered by our vehicle warranty. We feel very comfortable recommending them to friends and family, should that unfortunate event arise.
Status: Validated
1/8/09|Joseph S.
Orlando informed us thoroughly about every step of the repair. The car looks great with new paint. He talked about "blending," but it was seamless. I could not tell the difference between the parts they put in and the hood, which was not damaged by the accident. Orlando went with me on the test drive, and called us a few days after just to check if everything was working. All their repair divisions work together well: frame, engine, body and paint. The secretaries were understanding, considering we had gone through some trauma during the accident.
Status: Validated
1/4/09|Dana D.
Overall the car looked good, there are still just a few things that need to be taken care of on the front bumper.
Status: Validated
12/24/08|Sandy N.
Capitol Collision, and specifically Jon, did an excellent job for us. They were very thorough and helpful. Jon called our insurance company many times on our behalf to expedite the work needed. Jon actually talked with our insurance company before we decided to have the work done here. The finshed product was top notch. i would highly recommend Capitol Collision.
Status: Validated
12/19/08|Mike B.
The staff was very nice and professional and I highly recommend them. Kept me informed about the progress of me vehicle.
Status: Validated
12/17/08|Chuck R.
After being involved in a minor accident took the car to Capitol and dealt with Orlando as our service writer. The car was close to being totalled by the insurance company but we really wanted to get it fixed. Orlando worked with the insurance company to get the car repaired which took alittle longer but allowed us to keep the car. During the entire time Orlando kept us inofrmed of his progress with numerous phone calls to keep us up to date. Thanks Capitol collision!
Status: Validated
12/12/08|Julio J.
BUENAS TARDES. ESTOY MUY CONTENTA CON SU CERVICIO PORQUE ME ENTREGARON MUY BONITA MI ESCALADE HICIERON MUY BUEN TRABAJO GRACIAS FELIZ NAVIDAD Y PROSPERO ANO NUEVO
Status: Validated
12/10/08|Sergio U.
the service is great, clean and excelent
Status: Validated
12/4/08|Appolinaire A.
thanks for the job well done.Overall i am satisfied. Thanks to John and his team who worked on my car.
Status: Validated
12/3/08|Kristie C.
Excellent experience from beginning to end! The estimate was reasonable, we were informed of the progress along the way, and the work (including paint) was beautifully done. I would recommend them to anyone withou hesitation.
Status: Validated
12/1/08|Dave S.
Dealing with Capitol Collision was very professional. The staff was very friendly and knowledgeable. The repair was done to my staification and in a timely manner. I would recommend them to my friends and family.
Status: Validated
11/30/08|Ron B.
The whole experience was much more than expected, from the time I droped off the car until it was completed. Every was were professional, they kept me informed of the progress, and the car was ready when they told me it would be and looked better than new. I will recommend them to everyone I know.
Status: Validated
11/29/08|Taisha W.
I just wanted to take the time to express my excelletn service with Capitol Collision. So many times we forget to recognize when we receive superior service. The team at Capitol Collision was friendly and made me feel totally confident that my car would not only be repaired but that they were the best people for the job. The atmosphere is so friendly and inviting I almost didn't want to leave. They also kept me updated on the progress of my vehicle and they were even able to complete my repairs right before my holiday trip!! I was so impressed!! I will definitely refer them to my friends and coworkers, my experience was awesome!!
Status: Validated
11/24/08|Felix L.
Our car was done to perfection in a timely manner. The people were friendly and extremely helpful.
Status: Validated
11/21/08|Martina N.
Great service and work. Very friendly staff. Easy to work with, everything was on time. Would highly recommend to others.
Status: Validated
11/20/08|Kathy D.
I would stongly suggest to anyone out there, if you need auto repair work done this is the place to call. My jeep was repaired on time for the exact price quoted to me. And to top it off, when I picked it up it looked just like it did at the showroom, PERFECT!!!!!!
Status: Validated
10/28/08|Nicholas B.
The service was exceptional.The rate of speed at which the car was completed and the craftmanship were exceptional.
Status: Validated
10/8/08|Jamie S.
I was very pleased with the service I recieved from Melissa and Jon. I was treated very well and pleased with the results of my truck. I would definetley refer them to family and friends.
Status: Validated
9/21/08|Jeanne M.
I would absolutely recommend this shop. Jon Gerrie kept me informed quite often, so I knew how things were progressing. The car was repaired beautifully and we were treated professionally and with respect. I would definitely use Capitol Collision in the future if needed. We were so pleased with the care and quality of their work. The highest marks for these guys AND the staff- very courteous.
Status: Validated
9/19/08|Pat D.
I am a business owner located on the same street as Capitol Collision. I chose to sublet some work to Capitol. I was very pleased with the repair, the price, and the friendly, helpful service received. Capitol Collision has proved to be a quality neighbor.
Status: Validated
8/20/08|William S.
My experience was excelent, service was promted, courtious, profesional and I'm very happy. I would recomend this place to anybody. Williams Styers
Status: Validated
8/19/08|Susan B.
As a woman (an elderly one as a matter of fact)I am usually spoken to as if I was 9 to 10 years old and treted as a second class person. However at Capital Collision I was treated as if I mattered to the world. I was treated with respect and kindness. Repairs were done in a timely manner and updates were given frequently. Jon went over all the technical details with me as if I understood. I am truly grateful and thankful for my experience there and would not hesitate to recommend Capitol Collision to anyone. From the receptionist to the Hertz Rental guy--you are all fantastic!
Status: Validated
8/13/08|Bob C.
Fantastic. Shop was very clean & employees were very professional. Can't even tell the car had ever been damaged. They also cleaned up the inside (bonus). They worked directly with my company and I didn't even have to get involved.
Status: Validated
8/9/08|Kevin E.
When damage was done to my car due to a failed theft attempt i choose to go to capital because of the experience my son had with them after his accident about a year ago. They were also listed with my insurance company as an approved shop. So getting things rolling was so ez. just one call. They even made the arrangements to tow the vehicle to their shop. The work was done with exceptional workmanship and quality and in a timely manor, less than a week. The only thing about the experience that would have made this whole incident better is if the s.o.b's who busted up my car were behind bars.
Status: Validated
7/18/08|Jose T.
I was most impressed with the customer service, updates and the staff was very friendly and helpfull. The entire building, parking lot and even the work areas were very clean. The quality of the work is first rate...... First rate shop!
Status: Validated
7/7/08|Rich C.
Capitol worked on my mother's front fender. Got an after market replacement and matched the paint perfectly. The work was done in less than 5 working days. Great workmanship (pride), very competitive price, staff was honest and courteous. Again honest and courteous (very important to me, followed by workmans. Free coffee and detail job on the car.
Status: Validated
6/2/08|Leland W.
this is the second time i have delt with this shop and my second reveiw.the first time my car was totaled,and no repairs were done,thus a reveiw was incomplete.this time repairs were done timely and better than truck was before collision.also the staff at capitol were outstanding and kept me informed.truely capitol....job well done...
Status: Validated
5/30/08|Mike G.
They did a great job and they help me with getting to and from work being that I didnt have rental coverage and I would not have my truck for a few day they were amazing
Status: Validated
5/30/08|Rudy H.
MY truck was done fast and the paint match perfectly and I loved having my truck back fast and done right. the office was clean and the people there was veryt nice and friendly. I will return and refer friends
Status: Validated
5/30/08|Cindy H.
They kept me up to date with the status of my truck and when it was all done they were very nice and caring. The managment was amazing.
Status: Validated
5/30/08|Steven R.
They fix my car and I am very happy with the job they did and they mad me very happy I will return if I end up crashing my car again!
Status: Validated
5/30/08|Ruth H.
They did a amazing job and the repair was very good, fast and correct the first try, they did a great job and will return it I have to in the future
Status: Validated
5/30/08|Ruth H.
The lady that took care of my estimate was very helpfull and I am a gaurantee customer for life cause of her, and my car came out beautiful.
Status: Validated
5/30/08|Ruth H.
They were very respectfull and nice to me even though my baby totaled
Status: Validated
5/30/08|Steven R.
They kept me posted daily on the status of my car and when I went to pick it up they were very nice and the job was done correct the first time
Status: Validated
5/1/08|Rex B.
vehicle is a vera cruz. The service, quality, and workmanship is well above 100%. No stress was involved on my behalf. Paint match was spectacular. Vehicle was detailed like new
Status: Validated
2/15/08|Leland W.
if you are in need of collision repair,know that the staff at capitol is top notch.in my case,my truck was not repairable but they kept me informed and were very pleasant.if nesesary i will return.i could not rate repair but the staff is a 5.
Status: Validated
2/14/08|Mellissa A.
capitol collision had wonderful customer service and if i ever had to get body work done again that would be the place i would go to!!
Status: Validated
2/14/08|Kathleen D.
How Nice!!!! To go to an auto shop and have such polite and great service. My jeep was done on time and at the cost I was quoted. The repair work was done so well , the jeep looks like it did when it left the showroom. If you need work done this is the place to go to.
Status: Validated
2/12/08|Skip C.
Work was professionally done on time and they took the time to make sure everything was taken care of and answered all my questions. It is nice to find a place you don't have to worry about.
Status: Validated
2/12/08|Melissa E.
This was my first accident after many years of driving and I had no idea on what to do next. A friend recommended Capitol Collision and they basically did everything for me with the insurance company and rental agency. From the first time I spoke with them, I truely felt as thought they cared about me and my situation. They were always very courteous and professional and I never had the feeling that I was bothering them with all my questions and as a women, I did not feel as thought I was being talked "down" to. I felt very comfortable that with their experience that I had made the right choice by having them handle my claim. I hope that you will post this review as my car ended up being a total and Capitol did not actually "repair" the car. They did however spend alot of time with me and even thought the car was not going to be repaired, they explained how the insurance company would make the offer to buy my car and helped me get an extension on the rental to give me time to find a new car. I HIGHLY recommend Capitol Collision for ayone who needs this service.
Status: Validated
2/12/08|Jim W.
I had never had an accident before and I had no idea what to do. A friend suggested Capitol Collision and they basically did everything for me and answered all my questions. I felt so much better knowing that they were so experienced and that they actually cared about me and my situation. My car ended up being a total but even then they explained to me what to expect from the insurance company and how long I could keep my rental car. They even offered to inspect the car if I bought a used car to make sure I didn't get a bad car. (I bought new but thank you anyway) I hope that you will post this review even though they did not actually "repair" my car. They did however treat me with respect and did not talk down to me like a woman who know nothing and could be taken advantage of. I would highly recommend Capitol Collision to anyone reading this.
Status: Validated
2/12/08|Jim W.
I've used capitol for about 15 years for my company trucks and personal cars. They have always done the best work and Dan the owner is one of the nicest guys you'll ever meet. The last accident (which was NOT my fault!) the insurance co. tried to make me to take it to "their" shop but I told them capitol is the only one who works on my cars- so capitol did the repair. You will be real you picked them.
Status: Validated
2/12/08|Jim W.
Great Job! I called dan from the accident and he set up the tow truck which picked me and my truck up and took me to their shop. capitol had already had the rental truck approved so when i got there i was able to get in the rental truck an leave- it made it real easy. They did a awsome job fixing my truck and it was done on time. if anyone needs a good shop, they are it!
Status: Validated
2/12/08|Manuel M.
My truck was severly damaged and Capitol did an outstanding job. It looks and drives the same as before the accident. The staff was very professional and I highly recommend them.
Status: Validated
