Auto Body & Repair Service Phoenix, AZ

Reviews

11/3/11|Julie T.

Thank you ADS for your fast, friendly, and competent service! We will return and also recommend your business to others! =)

Status: Validated
4/30/11|Jim H.

Outstanding experience with the team at ADS!! John Thompson took great care of me and explained in detail the results of my four wheel alignment. Greg (the owner) was kind enough to check on me several times while I was waiting and you can tell that he is passionate about running a top notch business. I would HIGHLY recommend ADS for any automotive repair and will continue to send my business their way. Thanks for a great job ADS!!!

Status: Validated
1/14/11|Wallace E.

This is the 3rd time I've used ADS - I highly recommend them to anyone looking for honest, quality work. In this day and age, it is hard to find competent carburetor mechanics - ADS TOPS THE CHARTS!!

Status: Validated
1/6/11|Erik D.

These guys are pros. They are honest, professional, positive, friendly, and they know what they are doing. They are a bit pricer than a few other options in the area, but you get what you pay for. I have learned over the years that if you want to keep your car in good shape, you need to give it the best quality service. These guys are the best.

Status: Validated
12/15/10|Wes S.

Had a great experience with ADS considering the circumstances. they were very heplful and honest with me. They got straight to the point and kept me very informed on every thing they were doing. I would highly recomend anyone to use this shop if they had any problems with their vehicle.

Status: Validated
11/10/10|Tory M.

They were fast in getting me my car back, and very efficient with the work that was preformed. I had went to them after a bad auto place before, and i was more satisfied with them in the end.

Status: Validated
10/7/10|Mark S.

I had to miss a previously scheduled appointment for an oil change. The service writers (Bob & Dave) were awesome! The got me in quickly and had my car finished before I even returned from my long run!

Status: Validated
7/27/10|Vicki T.

The mechanics at ADS were professional, honest and extremely helpful. They finished the repair as promised and I have a 2 year warranty on the repair that gives peace of mind! Very straightforward and answered all our questions. Rare to find a shop that is honest and does great work. We will be back and I am telling all our friends.

Status: Validated
7/16/10|Ruth C.

Received a thorough diagnosis on this vehicle before purchasing it. Really glad we did because ADS found problems we're glad we learned about.

Status: Validated
7/9/10|Bob M.

Took my 2010 Dodge Challenger SRT8 in for a custom tune and dyno. I did enough research on my own before taking the car in to a shop. I could tell from my conversation with them that they really know what they are talking about. Mike was my technician and he did a super job. Now I get the HP out of my Challenger that one would expect from a 6.1 Hemi! I will definately go back for any future mods!

Status: Validated
6/22/10|Sandra S.

my brakes were feeling a little loose, so taking it in to ads i was sure i would hear bad news. and even for stuff i did not need. but i am happy they said all i needed was rear brakes adjusted and dome brake fluid. being retired and on a tight budget that was music to my ears..i recommed them to all my family and friends.

Status: Validated
5/26/10|Mark S.

Excellent service writers. Courteous and knowledgeable. Work was done efficiently and completely.

Status: Validated
5/18/10|Mark S.

Had the front brakes done, while getting regularly scheduled oil change, based on this shop's previous recommendation. Work was done quickly. Front staff very courteous and helpful. Even fixed a broken windshield wiper. Excellent!

Status: Validated
5/17/10|Rick D.

I am a long-time customer of ADS (since 1998) and have had lots of work done there over the years, regular maintenance and various repairs on 7 different vehicles of all types and ages. ADS has nearly always done the job right and on time . . when they don't, they still make sure that I'm satisfied. The owner (Greg) and his entire staff are very knowledgeable and professional. Most recently, John Thompson (Service Manager) personally checked the vital fluids in a truck that I seldom drive and was having a heater core replace in. John found my oil level to be dangerously low, added the necessary oil to fill it and then let me know about it. I could have very easily blown up the engine if it had not been for his caring and effective customer service. Of course, I will continue to highly recommend ADS to anyone needing auto service from a trustworthy, capable organization.

Status: Validated
5/2/10|Geraldine S.

tHEIR COMMUNICATION IS EXCELLENT-THEY CALLED TWICE TO CONFER ABOUT CHALLENGES THEY FOUND DURING ROUTINE MAINTENANCE, THEIR CUSTOMER SEVICE IS OFF THE CHARTS AWESOME--PICKING ME UP AFTER THE SERVICE WAS COMPLETED WAS DONE EASILY AND WITH A SMILE. THANK YOU ALL AGAIN FOR GIVING ME AUTOMOTIVE PEACE OF MIND!

Status: Validated
3/11/10|Phil B.

When my automobile developed an oil leak that others said would be expensive to repair, I was refered to ADS. Having just moved here from Hawaii, I needed to find someone I could trust. I am grateful that I found John Thompson (Manager) and his staff(Jason). They are professional and trustworthy. They are thorough and reasonably priced. I have other automotive repair and maintenance work for them to do. Thank you ADS for having great service.

Status: Validated
2/25/10|Sandra S.

very nice, brought me home when i dropped it off and picked me up when it was done. they even credited me for a fuel cap they sold me 2 weeks before when i spent almost $2,500.00 in repairs.

Status: Validated
1/5/10|Charles S.

Your staff was friendly,courteous,and prompt when I walked through the door.I will continue using them as my repair service and will recommend them to my friends.

Status: Validated
12/27/09|Mark S.

Went in for a lube/oil/filter/tire rotation. Once again, the guys at ADS were awesome. Raised some concerns about tire wear and alignment and they confirmed my thoughts. All work done quickly, professionally and thoroughly. I trust these guys!

Status: Validated
12/19/09|Scott S.

I can't say enough about how great these guys are!! They never try to Up Sell you on repairs and always let me know when I can get by without, unless it's a safty issue. I've been without employment for a year and can ALWAYS trust this shop to help keep my cars running safe!! A Big Thanks to everyone @ ADS you're a Blessing to us.

Status: Validated
10/12/09|Tony R.

Dave was very professional and helpful with what I needed to get fixed. He didn't push anything on me that didn't need to be done, but was informative on what maintenance options I might need. I would say that the initial price $96 just to find out what the problem was is a little steep and almost turned me towards finding other alternatives. Other than that, the service was great.

Status: Validated
8/18/09|Les G.

They charged $50 less than the dealer where I bought my truck, and told me my belts were fine even though the dealer told me they needed to be repcaed at $ 170.00 . My first experience was good.

Status: Validated
7/27/09|Scott S.

These guys are the greatest!! John worked with ne know that I had lost my job back last Nov. and got me back on the road at the min. cost!! Thanks again guys for all the GREAT WORK that you do. I know that I can trust you with the limited income that I have. Scott S. Chandler, AZ.

Status: Validated
6/25/09|Heidi H.

This was my second visit to this shop and I was again pleased by their reasonable pricing and efficient service. I had diagnostic tests done and it was so refreshing to not have to pay through the roof just to have someone look. They will continue to get my business!

Status: Validated
4/3/09|Geraldine S.

They have serviced my car since 2007 and along with great technical service, are just the BEST in customer service-always friendly, always respectful. THANK YOU ALL.

Status: Validated
3/14/09|Courtney C.

A friend recommended ADS to me due to not knowing any repair shops in area. I live in Tucson but this vehicle was up here at the time. My friend had a good experience with them with his Tahoe so I dropped off my Jimmy. Friendly and professional. I needed to leave my vehicle there all week due to not being in town and they were very accommodating as well.

Status: Validated
3/10/09|Joseph B.

friendlycourtiousuptodaterepairfacilitygreatexperience

Status: Validated
3/6/09|Dan S.

This is my 2nd time using this shop and won't take my car anywhere else. They did some custom work for me and fixed a lot of issues as well as worked pretty hard to find me a new battery at a cheap price. Definitely plan on using them again soon.

Status: Validated
3/4/09|Cliff R.

ADS has been servicing my vehicles since 2001. The staff is friendly and very knowledgeable. They stand behind their work and provide excellent service. I would recommend without reservation.

Status: Validated
2/27/09|John S.

We have been taking both our Crown Victoria's to ADS for over 7 years. They are very professional and do an excellent job at a very fair price. What more can I say.

Status: Validated
2/19/09|Russ A.

I have been taking my personal auto's and for the last two years running a small fleet of commercial vehicles through ADS for maintenance. The workmanship is the best I have experienced and my CSR, Bob, always calls explaining the problem, the cost and when completed he calls again explaining the outcome. If a mistake is made they stand 100% behind their service offering.

Status: Validated
2/19/09|David H.

The staff is friendly, very knowledgable and quick to process the request. Workmanship is excellent. Never had a complaint about the skill of the technicians.

Status: Validated
2/17/09|Steve R.

Excellent shop!! These guys have done many service related repairs/upgrades for me over the last 4 years and I have been totally satisfied everytime! I highly recommend them for any automotive need. Thanks guys!!!

Status: Validated
2/17/09|Diane N.

After submitting my first review stating I was disappointed ADS did not clean the area where the radiator fluid spilled out, the actual owner of the company called me first thing Monday morning saying he will personally pick up my car from my place of work and clean the engine area and return my car to me. I was completely impressed with this and happy to accept his offer. I will be bringing my car back to ADS for future service! Thanks guys!

Status: Validated
2/12/09|Mark S.

Brought vehicle in for routine oil/filter/lube change. I was on tight time schedule and they did their best to accommodate. I previously brought the vehicle in for a battery problem that should have been fixed by the Honda dealership. Dave and Bob are tremendously helpful. In this case, Bob not only had the battery replaced quickly, but also went the extra mile to contact Honda to reset the codes for the radio, etc. I originally came to ADS based on a friend's recommendation and would do the same for another friend.

Status: Validated
2/10/09|Lori J.

I was referred to ADS by a friend who had previous work done. Me not knowing anything about exhaust systems and needing Exhaust Class 101 met with John. John spent a lot of time educating me on what I was getting and what was available for my Mustang. I learned of other options that were available to me for improving the HP and overall performance of my mustang. The shop is outstandingly clean. My exhaust system was ordered on a Wednesday. I was told the system would be in on Friday and he would call. On Friday, I received a call "as promised" and work was complete within 3 hours of that call to me. When dropping & picking up my car I was given a courtesy ride to and from work. I had the opportunity to speak to other staff members at ADS and all were professional & outstanding. Definitely will have them do further work to my Mustang. ADS is one I can Trust !! Thank you !

Status: Validated
2/10/09|Diane N.

The people were courteous, knowledgeable and friendly and the total out the door was exactly what they quoted me. My car needed a new radiator, it had cracked on the top and was leaking fluid which gives off a burning maple syrup smell. When I got the car home Friday night and pulled in the garage, there it was again, that powerful burning smell, I thought for sure a hose disconnected or something went wrong, turns out they never cleaned off the area when they were done with the job, all the old burnt residue was still under the hood. I now need to take my car to get the engine cleaned.

Status: Validated
2/10/09|Scott S.

John & the guys are always great to work with! I've been giving them my repair Biz for years. They're always ready to help and earned my FULL trust. The shop is always clean & thier Techs are TOP NOTCH.

Status: Validated
2/5/09|Craig H.

A great blend of customer service and automotive knowledge. I had the oil changed and asked them to inspect the vehicle for additional preventative maintenance. ADS' prices are not the cheapest in town, but their work is outstanding and they don't rip you off with unnecessary work. Ask for Bob.

Status: Validated
1/23/09|Sherryl C.

I have had my car repaired and maintained by ADS with the highest qualiity of parts and skill form their mechanics many times since I purchased my car.

Status: Validated
1/21/09|Doug S.

Once again we have used ADS to do the repairs needed to our car. As we have experinced in the past they do a great job on the repair. I would highly recomend them to anyone in need of car or truck repairs.

Status: Validated
1/12/09|Jacque V.

I stopped by this shop for propane and ask the saleman if they had wipers for my vehicle. He said yes and that he would be glad to remove mine and then put the new ones on! In this day and age customer service is a thing of the past and I greatl appreciated the extra effort. I plan to return for an oil change soon. Thanks again

Status: Validated
1/11/09|Lew A.

good shop, on time, corteous

Status: Validated
1/10/09|Ron M.

This particular service was for new tires all around, but I have had previous services preformed, all to my total satisfaction.

Status: Validated
1/9/09|Kendra W.

This would be my second time using ADS and both times I have been pleased. I was referred to them by a friend and haven't had any problems. They called me with updates multiple times and kept me informed on what the problem was the cost to fix.

Status: Validated
1/9/09|Stephen K.

Service was very thorough. These people are always friendly, and seem very knowledgeable. We never have a problem getting an appointment and the work is done in a timely manner. Our vehicles always come back cleaner then when we drop them off. Have recommended ADS to several friends and relatives.

Status: Validated
1/9/09|Alana B.

My first visit to ADS was due to good reviews when I searched on the internet for a reputable repair shop in my area. I have to say that they are very good. When I want them to take me home, they will and will pick me up when my car is done. They fix what needs to be fixed. I would highly recommend this repair shop!

Status: Validated
1/9/09|Gilbert S.

I had my 1981 Dodge pickup in for emissions failure. ADS worked on the caberator, passed emissions, and called me back in two days.I will conitnue do business with ADS. Great Work!

Status: Validated
1/9/09|John O.

excellent work done fast and porfessional

Status: Validated
1/8/09|Edith P.

My daughter and I have been using ADS service for our autos for at least 3 yrs. They are very thorough and you can trust them . If your problem is not completely repaired they will keep at it until it is. I recommend ADS.

Status: Validated
1/7/09|Alana B.

I have been going to ADS for auto repairs for the past couple years, and originally went based on some positive reviews on one of the websites. The staff is always professional and friendly. They let me know what needs to be fixed on my car, and if I need a ride home and back while my car is being repaired they will give me one. I would definitely recommend this car repair shop!!!

Status: Validated
12/29/08|Matt N.

I received great service from the Manager of the shop John. My car broke down at the Circle K down the street from the shop. John just happened to be going into Circle k and offered to help fix my car. He was not able to fix my car in the parking lot because he did not have the right tools. John did tow my car back to the shop and saved me $ by not having to pay for towing. John had the problem fixed and me on my way in an hour. John help me out by getting me in and out and I was able to finish my work for the day. I would recamend ADS to anyone who ever needs work done on their cars. I fineally found a trust worthy mechanic who I will always takes my cars too.

Status: Validated
12/26/08|Jim M.

My family has been using the services of ADS for many years now. They are a terrific group of automotive experts. They are very concerned about doing an excellent job on every vehicle that the work on. Today, I went in for a simple oil change type of maintenence. They also noticed that the transmission fluid was looking brown and needed to be flushed and refilled. Now, when they tell me at ADS that some work needs to be done, I trust what they say. I know it is something that is required, not just a way for them to charge extra for more stuff. I do know that they are honest and always do a good job. I am very pleased with the many years of service that ADS has provided. I would always support this company, and would suggest ADS to anyone who needs a good mechanic. Jim

Status: Validated
12/23/08|Sandi S.

Customer service was very friendly,curteous,and helpful.I would definately recommend them to anyone.

Status: Validated
12/22/08|Joseph P.

They were up front about the cost. I was shown exactly what was wrong with the car. The work was completed quickly. Overall, a great experience.

Status: Validated
12/20/08|Heidi H.

This was my first visit to ADS and I was very impressed. I called in to see if I needed an appointment and when I described what I needed they assured me that I could stop by anytime the next day and they would have time. They were right. Not only did they take care of my inspection quickly, but they also took the time to check AND take care of some extras with no additional charge. They were friendly and professional without any of the "shady mechanic pressure-to-repair" that I have experienced at other shops. I will be back there for future services.

Status: Validated
12/18/08|Geoff J.

I use ADS for all my personal and business automobiles services and repairs. They are very professional, fast and trustworthy. I always receive great service and good communication. They always give me a complete diagnosis and list of recommended repairs or services without the feeling of being pushed into services I cannot afford to do. I recommend ADS to anyone who wants a truly honest mechanics shop.

Status: Validated
12/16/08|Doug B.

ADS is made up of a great group of guys who know their stuff. We take all our vehicles and toys to them. They have worked on our Surburban, our Motorhome and our 1967 Firebird. I trust them to do all the work that my vehicles need and don't doubt for a minute the job won't get done. You won't be disappointed with the work you have done on the vehicle you have worked hard to own!!

Status: Validated
12/16/08|Angie G.

Great experience. Very friendly and knowledgable staff.

Status: Validated
12/16/08|Carla D.

We have used ads twice. Before our first actual visit the service writer,Dave, went above and beyond answering all my questions and providing me with information about was required to repair our truck. Our first visit was to replace the gas tank and fuel pressure regulator. Today's visit was to replace the fuel solenoid. On both occasions they were friendly, knowledgeable and efficient. And our truck was always ready at the time they quoted. I will definitely use them again.

Status: Validated
12/14/08|Scott G.

I found ADS to be efficient and professional. My car was completed in the time they told me it would be. The service technicians explained everything to me in a language that I understood. The service writers were quite hospitable and friendly.

Status: Validated
12/13/08|Mary ann Z.

This was my second experience at ADS and was for a routine oil change. As part of the oil change they inspected the vehicle for any issues. The car was running rough so I was not surprised with the call indicating that additional services were recommended. The person explained the services needed clearly so I could make a decision on what I would authorize to be done. The repairs were made very quickly. I also needed a ride to and from work and this was done with no issues, with a helpful, positive attitude and timely. Thank you for your good service.

Status: Validated
12/10/08|Teri F.

I had a 60,000 overhaul done today, which included a new timing belt and water pump along with replacement of several belts. As always, Dave and Bob and the crew are always professional and helpful -- making a painful bill seem far easier to swallow! THANKS!

Status: Validated
9/23/08|Pat B.

I was referred to ADS by Ream racing to tune my high performance auto. Previously Arizona Speed and Marine had total control of the performance of this automobile,unfortunately I knew and worked with them way to long. My experience with ADS has been great. They run a first class shop and keep you posted as to progress on repairs etc. Greg,Doug,Mike,Bob and John are customer service oriented something very important to me. The technicians are highly to work on the day driver or the high performance autos

Status: Validated
9/17/08|Jeffrey A.

I was very impressed by this shop. They were quick, competitive on price, and they took interest in my particular problem. I was using the dealership while my car was under warranty and I am not going there anymore. I highly recommend this shop to anyone that does not have a reliable mechanic.

Status: Validated
8/12/08|Roger L.

This was my first time to use this business, and did so based on a referal from a friend. The service was excellent, the work performed was as defined and expected. The follow up on my satisfaction post repair was a surprise, have not experienced that is a while. I will refer future business to them as well as take all of my automotive service needs. Excellent experience all the way around. Customer care and satisfaction and highest quality of work is what they provide.

Status: Validated
7/30/08|Mark G.

First time at ADS, found the service to be very friendly and honest. Good experience will be back.

Status: Validated
7/5/08|Jeff K.

These guys seem to be consistently 100-200 bucks less than other shops when I call around. Seem honest.

Status: Validated
5/6/08|Jim W.

I have a 1966 restomod Mustang GT 350 convertible,. the car needed alot of engine work, I bought a new ford racing engine and had ADS do the install for me. the workmanship was really exceptional. I felt they were very knowlageable and gave me some very advice as to other needed repairs. I had them do the rcommended work and Iam very satisfied ith all work performed. I will use ADS any time I need further repairs. Jim White ( a very sastified customer)

Status: Validated
5/2/08|Edgie V.

Brought my motor home back one year after work was done at ADS because it didn't pass the emission test. Dave Rutter and staff drove it to the testing station and got it to pass at no charge to me. The gracious, helpful staff are a credit to the industry. It is so rare for a company to assist a customer even after an entire year. I will certainly recommend ADS to all my friends as a company who really values its customers and CARES> Thanks a million! Edgie Von Einem

Status: Validated
5/2/08|Chris C.

My name is Chris Coffman and I am the director of Helping Hands for Single Moms. Our organization helps low income single moms obtain a college education. Recently, Automotive Diagnostic Specialties donated five plus hours to repairing the car of one of our single moms. Heather, the mom, had her auto returned to her in timely fashion and in great working order. We appreciate the kind generosity of ADS.

Status: Validated
5/1/08|Larry S.

Quick to diagnose & fix.

Status: Validated
5/1/08|Heather Z.

ADS was very professional and had my car repairs done in a timely manner. They treated me very professionally and provided clear explanations of the services that I needed. Thanks so much for all of your help, I highly reccomend you to everyone!

Status: Validated
2/4/08|David G.

In a world of shady car repair shops I had a great experience with ADS. It's hard to find someone you can trust so I typically go to a car repair shop and play "dumb" when I need a repair to see if they will try to take advantage of me. I had none of that at ADS. They were professional, courteous, and more importantly, honest about their assessment of my vehicle and the prices were more than reasonable. I would definitely recommend this shop.

Status: Validated
8/12/07|Jason K.

In the 14 years I have been using ADS I have never been concerned about the diagnosis nor am I ever disappointed with the work that is done on my vechiles.

Status: Validated
7/5/07|Ray Y.

This shop is unbelieveable! If you want a race car, off road or regular vehicle repaired or serviced, ADS can take care of it. This time, I needed an oil change and regular maintenance on the week before July 4th weekend. No problem. Work completed on time.

Status: Validated
6/29/07|Glenn P.

Great shop.. Friendly knowledgable people. Clean environment. I wont take my cars anywhere else

Status: Validated

ADS - Automotive Diagnostic Specialties

Reviews