Auto Body & Repair Service Phoenix, AZ

Reviews

5/21/12|Angie D.

I was extremely impressed with the service I received at A & D Autobody - from the initial communication to the final closeout. The repairs to my two-year old vehicle were impossible to detect - the repaired panel and paint were an exact match. Overall, they provided excellent communication, customer service, and repairs. I would highly recommend A & D Autobody for any auto body work.

Status: Validated
5/18/12|Tiffany M.

Repairs were on time and work was great. Looks like new

Status: Validated
5/18/12|Rachel S.

Me and my family have been using A&D for our repairs for about 5 years and they always do a great job. Cars always look fantastic and everyone is friendly and helpful. We will be continuing customers as long as A&D is in business.

Status: Validated
5/9/12|Jeannie H.

Very professional staff, excellent attention to detail, fast service, and excellent customer service, highly satisfied and will be loyal to this shop if I ever have the need for their services in the future

Status: Validated
5/6/12|Cyndi B.

We picked A & D Auto Body from a list of garages our insurance company gave us. Our experience with A & D was great. We were informed every couple of days the status of our car and the car was ready before A & D's original due date. The staff at A & D were very nice and helpful. The car looks great. Thank You A & D.

Status: Validated
5/2/12|Kelly H.

I am happy to say A&D Auto Body stands by their work. We had a problem with a chip on our rear bumper and they were happy to help. The blonde young lady at the front desk was very courteous and professional. Anyone needing repair work this is the place to go, fast, and detailed work.

Status: Validated
5/1/12|Greg R.

Delivered as promised and on time.

Status: Validated
4/19/12|John B.

I was involved in an auto accident that was not my fault. As soon as the other drivers insurance company said they worked with A&D I was very happy. I've had other cars worked on by them and the work is unmatched. Enterprise picked me up at the shop, and allowed me to drop off the car there too. My car was finished in under 48 hours and was brand new again. Awesome shop!

Status: Validated
4/18/12|Tim C.

Adjuster, Justin was very professional and explained every process of our repair. When the shop was not able to repair the panel, he phoned to let us know what was happening. Very pleased with all staff interaction. Would definately refer friends and family to A&D. This is our second repaired vehicle and both were done to our satisfaction.

Status: Validated
4/13/12|Elliott T.

Excellent Service! Quality Work! Everything was done as promised. Added bonus was picking my car fully cleaned and detailed. I definitely will recommend A & D Auto Body to friends and family.

Status: Validated
4/13/12|Susan S.

An easy experience, not what I had anticipated at all. Nice customer service, excellent facilities.

Status: Validated
4/12/12|Angela M.

A&D Arrowhead was a great company to do business with. This was the first time using them but I will not hesitate to use them again if needed. My truck looks great. You would never even know it had body work done.

Status: Validated
4/12/12|James M.

This was the first time I had been to A&D Auto Body.. They went Above & Beyond with the work they performed on my Subaru Legacy. I HIGHLY recommend this shop to ANYONE that needs their vehicle to be repaired. Thank you Sue, Justin, and the whole gang for doing such a phenomenal job! Keep up the good work guys/girls!

Status: Validated
4/6/12|Kristine F.

I have needed to use A&D Arrowhead 3 times in the 11+ years of owning my car. They were originally recommended to me by my insurance company. After the first repair, I returned to A&D Auto Body for hail damage repairs and just recently another minor accident related repair. They have outstanding customer service from the time you walk into the building and from the time you leave with your vehicle. The repairs have been more than satisfactory. We have recommended family and friends to A&D Auto Body - Arrowhead and all that have used them have been extremely pleased with the finished product. Professional and friendly staff!

Status: Validated
4/5/12|Paul W.

Wonderful professional job! Would not hesitate to recommend this firm.

Status: Validated
3/29/12|Jerry K.

Your work was great our SUV was probably the cleanest it has been since coming off the production line. The work was completed in less than 5 days and was perfect. Customer service was fantastic and since it was an insurance claim all was handled with nothing from us except satisfaction. Highly recommend and if needed we will be back.

Status: Validated
3/5/12|Anna P.

A & D Autobody is #1! Justin and his team were extremely honest, efficient and gave me model customer service. My car was ready ahead of schedule and they even detailed it from top to bottom. They are everything they promised to be and more. Thanks A&D!

Status: Validated
2/24/12|Mary B.

We have nothing but good things to say about A&D auto body shop. The work was great-my car looks brand new! Justin and the rest of the staff were all courteous and friendly, the shop very clean and my car was ready ahead of schedule!

Status: Validated
2/12/12|Dale B.

I was aproched with certioutisy Lyn and ken handeled the repair on my truck extreamley well . I would recomend them to all my friends and family. Thank you for doing a good job.

Status: Validated
2/10/12|Danielle P.

Thank you very much for all your service. Very friendly, kind, outgoing and willing to help! Even asked about getting the front bumper fixed while in the shop. Estimated time to pick up was a thursday. I got a call wednesay afternoon saying it was ready. I live far and the employees were willing to stay a few minutes late so I could pick up my car! Thank you for everything.

Status: Validated
2/3/12|Anthony C.

I was impressed the very first contact I had with the shop. We had an accident and our truck was towed to the shop on a late Sunday afternoon. First thing the next morning they called me before I had a chance to call them. Justin is awesome! He is very professional in every aspect. He kept me informed of the progress. When we picked up our truck it looked brand new! washed & detailed. They didn't even charge us the final charges - THANKS! We would highly recommend and definitely use again if needed. All the office staff were great too! Keep up the great work!!!!

Status: Validated
2/3/12|Stan M.

Dealt with Lynn and Justin. Very professional and work was done as promised. Was given advise on some ?'s I had. Repair was excellent. Would definitely recommend this shop for quality work.

Status: Validated
2/2/12|John S.

Service was GREAT! They did everything that needed to be done, Plus even full clean and detailed on the entire car. Just Great job Well done!!

Status: Validated
2/2/12|John D.

Outstanding experience. Good communication and attention to detail left me very favorably impressed and nothing but pleased. If any need in the future I would return without hesitation. Highly recomended and very sattisfied.

Status: Validated
1/31/12|Amy K.

MY CAR LOOKS LIKE IT CAME OFF THE LOT!!!! They really helped me figure out a rental car and were very nice and helpful. I couldn't be happier with the results!!!

Status: Validated
1/30/12|John S.

I have used A & D's Arrowhead location for years. The work is always top of the line. The vehicle is always ready on time or ahead of time and warrentied. On top of that they are a great group of folks to do business with. I will continue to let them do my body work and recommend them to anyone.

Status: Validated
1/28/12|Melanie W.

My husband and I were totally impressed with the way our car looked,it looked brand new.A& D gave us a loaner car too to use until our car was fixed,at no cost,except for a tank gas.Wow !!

Status: Validated
1/18/12|Karina R.

Great experience, great customer service, nice body repair. I have use their service multiple times in the past, I don't think I would go anywhere else. They really provide great service from the beginning to the end.

Status: Validated
1/12/12|Mike F.

A & D did a great job on my truck. The work was done right the first time and it was compeleted before the estimated delvery date. Staff was friendly, attentive and very professional. I would not hesitate to take my vehicle to them again.

Status: Validated
1/12/12|Julie S.

I just got my car back from A & D Auto Body and could not be more pleased. They were so friendly, easy to work with, and professional! I know they did not over charge me as well as I got another estimate. This is the second time I have gone to them and I cannot say enough good things about them. My car looks just like new too. I hope I don't have any more accidents, but I would go nowhere else to get my body work done in the future! Thanks A & D!!!!! Julie

Status: Validated
1/10/12|Revcharles G.

i found this facility to be a great place to deal with, the personel are courteous and professional. i will do business with them in the future if the need arises.

Status: Validated
1/9/12|Revcharles G.

I FOUND THAT DEALING WITH a&d AUTO BODY WAS A RENEWING EXPEIRANCE, IT WAS NICE TO DEAL WITH HONEST AND FORTH RIGHT PEOPLE WHO STUCK WITH THERE WORD AND ESTIMATE. THEY ARE VERY FREINDLY AND COURTTEOUS

Status: Validated
1/7/12|Cindy F.

After my accident I got a list of repair shops from my insurance company. Not being familiar with any of them, I took the list to my mechanic and he said he has only heard good things about A & D Auto Body. I took it there and was abundantly pleased. The staff was helpful and friendly, and everything was thouroughly explained. My car was done on time and it looked great! I would highly recommend this shop.

Status: Validated
1/6/12|Tracy T.

We found the service to be professional and prompt and the work to be dependable. They even got the job done early so I could have the car back before a 3 day holiday weekend...

Status: Validated
1/6/12|Breanne W.

I had gotten hit in the front of my car and my hood was dented. When my beetle was finished, I went to pick it up and was absolutely amazed how great it looked! not only was the dent fixed but my entire hood was painted. And A&D went above and beyond and even replaced my burnt out head light Thanks A&D :)

Status: Validated
8/20/11|Mike P.

If you want good professional miracles on your vehicle look no further. We've had two vehicles worked on here. Both turned out for the better! I even went back for some custom work on the SSR...Great! Will be bringing the SSR back for some additional work. For the best deal and or for just someone to talk to see Byron. You are in good hands with the entire A&D Team.

Status: Validated
8/18/11|Jessica L.

Wonderful service!! My Impala runs great and they kept the repairs affordable! Thanks A&D Auto Body!

Status: Validated
8/13/11|Adam F.

A & D Auto Body did a great job fixing my truck after a break in. They were easy to correspond with and were quick to return my vehicle to tip top shape.

Status: Validated
8/8/11|Ernie M.

A&D AutoBody is an excellent company ,this was my second experience with them. Very professional,quality workmanship.Competitive pricing. I would recommend A&D without any reservations.

Status: Validated
8/4/11|Christie H.

My passenger side mirror was loose. I had fixed that in 2007. Your body shop did the work then. When I brought my car in I thought for sure I would have to fork over some money. Well to my surprise your body shop did not charge to tighten the mirror up after 4 yrs. I appreciated that in these tough times. I would recomend your shop to any one. Thank You

Status: Validated
7/18/11|Diann J.

This car is my baby. The staff was great. My car was done perfectly, and faster than I thought. They even went further than expected, and did some buffing on another area. Great shop.

Status: Validated
7/12/11|Brooks K.

They were very informative & helpful with the insurance & repair process from beginning to end. The repair work was excellent!

Status: Validated
6/30/11|Heidi H.

I was backed into at a parking lot at the end of May and the other driver's insurance company suggested A&D. This is unfortunately my 2nd time in need of a body shop this year and A&D beat out the other place with flying colors. I dropped the car off on a Tuesday night. By 9am the next day, Charlie had already called me to let me know he had completed the estimate and submitted the claim to the insurance company. I also got an email from him that morning with the complete estimate as well. They expected my car to be done the next Monday but to my surprise they were done Friday afternoon. Workmanship on the car was top notch too. A&D won my business!

Status: Validated
6/24/11|Karin H.

A couple of years ago A&D repaired my side view mirror when I backed out of my garage a bit too close to the wall. I was so impressed with their work - especially the paint matching - it was perfect. So when I was rear ended a few weeks ago I knew exactly who I wanted to do the repair. Fortunately the other driver's insurance company let me choose the shop. Their customer service, friendliness and professionalism is fantastic. They dealt with the insurance company so I had no hassle. Once again, it was a perfect repair.

Status: Validated
6/13/11|Kevin H.

A & D gave me a great estimated price that beat out one of their competitors by over $700.00 on a $1500.00 job! They got my vehicle in the next day and returned it, as promised, three days later. The workmanship was excellent. This is the second time in three months I have had to have body work done on my truck and hopefully, i won't have to use A & D again in the near future. Don't get me wrong. They do great work and were very friendly. I just am getting tired of being careless with my truck and having to have it fixed. I would not hesitate to use them again in the future.

Status: Validated
6/13/11|Christina G.

A&D was very easy to work with. I dropped my truck off for some body repair after an accident. It was a quick process and everything turned out great. They even finished my truck ahead of schedule! My truck looks brand new and I couldnt be happier.

Status: Validated
3/19/11|Lori T.

From the estimate to pick up, the staff was thorough, kind and professional. The work was exceptional. The whole experience exceeded my expectations. I highly recommend A & D Auto Body!

Status: Validated
6/19/10|Debbie S.

Got in my first auto accident and the whole right door and rocker panel was smashed in. A & D matched my paint perfectly! They seemed to go over and beyond customer satisfaction. Felt very well taken care of by everyone there. The car was in for two weeks, and Charlie kept me up to date as things were being done. I would HIGHLY recommend this shop to anyone!

Status: Validated
5/4/10|Vicky B.

The people in this office, from the receptionist to the person that did my estimate and the person who kept me updated regarding my vehicle were all polite and warm. The shop family owned, I believe all the people that work there are not all family but I was given that family type closness. Now the important stuff...my car looked brand new again ( : Plannly a great experience when the look on my vehicle was not so pleasant. I would not take my vehicle anywhere else . You can feel the trust!

Status: Validated
5/3/10|Jordan B.

A&D Auto Body did amazing job on my pickup truck. The truck looks better than when I bought it! The estimatior brought to my attention that my vehicle was unsafe to drive and the crew at A&D got me into an Enterprise Rent a car in no time at all! I know the Cerqua's personally and they are wonderful people. I give A&D Auto Body 5 stars for the speedy return of my truck and outstanding service! Thanks Again A&D!

Status: Validated
3/30/10|Allison W.

I would recommend this AutoBody to all my family and friends! The staff was extremely pleasant and welcoming. I felt like I received a good deal on my collision repairs and the repairs were done in a timely fashion. The staff contacted me and kept be abreast of my car's progress. When I picked up my car it looked brand-new. Hopefully, I will not need any repairs in the near future but if so, I know where I will be going...A & D AutoBody - Arrowhead!

Status: Validated
3/23/10|Patricia W.

After fighting with my insurance company for months to get my car repaired after an accident, A&D Auto Body was recommended to me by two people I work with. From the first time in the shop, I was instantly put at ease. The two people I had the most contact with, Brandy and Byron, went above and beyond in helping me with everything from dealing with my insurance company to getting a rental car while mine was being repaired. Byron told me my car would look like it did when I bought it, and he was right! She is beautiful now! The level of customer service and professionalism I experienced at this shop was far superior to anything I have ever seen before. They did a fantastic job in repairing my car and I will recommend them to anyone that needs body work. It was truly a pleasure doing business with them. This is how all businesses should treat their customers. I couldn't be happier with the way my car looks! Great job!

Status: Validated
11/12/09|Kelly W.

Would definetly recommend and use this shop again. Because of a severe case of the Mondays (which continued throughout Tuesday too), I didn't drop the car off until late Monday (instead of in the am)- at the wrong location! I had scheduled the body repair at their other shop and drove to this one. And then I misunderstood one of the employees and caused another delay until Tuesday. The entire time the staff was nothing but friendly and curteous. A few days before my car was done, I received a call letting me know the progress and when I could expect my car. When I got my car, I did a quick look at it at the repair at the shop. Having gotten shoddy work done at other body shops, I did a close inspection when I got home. I am very pleased with the work. So to recap, yes, go here.

Status: Validated
10/12/09|Debbie L.

I was referred to A & D by my insurance company and I was extremely happy with office staff and repairs. Love that they warranty repairs for as long as I own my vehicle.

Status: Validated
3/10/08|Veronica B.

OUTSTANDING! My car looked brand new & they went over & beyond in EVERY aspect of the repairs! I recommend this shop to everyone!

Status: Validated
2/18/08|Jennifer S.

A&D did a great job with my car. I brought it in around the holidays and they repaired it way ahead of schedule. I had a car fixed at a different shop once before and had a poor experience A&D made this experience very easy and Stan did a great job in helping me. I would highly recomend this shop.

Status: Validated

A & D Auto Body - Arrowhead

Reviews