validated reviews (141)
Average Av. Rating: 5.0
The Staff was super friendly and very helpful right from the front desk to the mechanics who did the work on my Truck. I would highly recommend to family and friends no doubt! Love the work you all did on my truck and it was returned earlier than they said it would be. Thank you all so much made my experience that much less difficult. Godsend!5
Everyone that works here is amazing! I couldn't have found a better auto body repair shop!5
excellent customer service I dealt with John and Maria, and I have to say that John went above and beyond my expectations and my car look fabulous when it was done not your typical body shop thanks Carstar!5
From the minute I walked into Von's I felt I was going to be taken care of well. My truck was having a serious problems accelerating, it would not go over 30 mph. I was able to explain everything to Jon who listened and even took notes. They even offered…
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From the minute I walked into Von's I felt I was going to be taken care of well. My truck was having a serious problems accelerating, it would not go over 30 mph. I was able to explain everything to Jon who listened and even took notes. They even offered me a ride to work. They found the problem and fixed it quickly, and called me with helpful updates. No one tried to sale me extra parts or repairs, they are a hassle free crew. To top it all off they washed and detailed my truck, which had been filthy before. I am very happy with their service and will be back next time I need any work done.
I was very impressed with the level of professionalism and customer service of this body shop. They have great follow through. John went out of his way to ensure I understood the process and what needed to be repaired on my vehicle. I never had to wait…
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I was very impressed with the level of professionalism and customer service of this body shop. They have great follow through. John went out of his way to ensure I understood the process and what needed to be repaired on my vehicle. I never had to wait to be serviced when I dropped off and picked up my vehicle. And the work done was absolutely amazing. Couldn't tell the car was damaged. I will definitely recommend this body shop to friends and family.
Except for crunching my car, the experience was good, and much better than I feared. John Swerdlove was professional and friendly. He knew my insurance adjuster and procedures. They relieved me of everything except paying my deductible. The truck looked better than before the accident. They even picked me up at my house so that I could retrieve the finished truck. I would recommend them highly.5
A great shop! Goes above ordinary needs. All are very kind and helpful! I can't praise them enough for there help! Rusty5
This is the second time we took our vehicle to John and CarStar. Both times we were very satisfied with the quality of work and the relationship with John and his staff. They are top notch in their work and professionalism. We will recommend CarStar to everyone we know.5
Absolutely amazing! I had no doubt they could leave my car as good as new, and they did! Everyone was amazing from Maria up front to John. Amazing service and very trustworthy. Highly recommend them!5
They are the best place to take your car for body work thank you guys for being so helpfull5
My 10 year old son and I were referred to this garage after a collision. My son and I were a little rattled from the accident but from the minute we entered we both felt some genuine care for our well being. Your staff Maria and Pat in particular are the best in the business!5
Amazing work. Left my car like new. Highly recommended!5
Price was great and everything was done to my satisfaction. They even cleaned my interior for free! This place is amazing.5
Had a scratch/dent repaired on the hood of my car and it came out great! Paint matches the original paint color perfectly and can't even tell where the damage was. Highly recommended!5
They are very professional. Looked at the damage and explain what needed to be done. Told me how long it would take. Was done on time. Did excellent work and match the paint perfectly. I highly recommend Carstar Von's.5
Everyone there was very professional. All work was perfectly done and done in a timely manner!5
Reps at the shop estimated truck would be done in 2 days and sure enough ... ... right on time.4
Good customer service is a simple thing but few do it well---Carstar is one that does, setting a gold standard for others. Cheerful and helpful staff, work done on time, car had $5500 in damage but looked almost brand new and just a pleasant experience in all regards. Too bad there isn't a "10 rating!"5
John & Marie.. once again you make it easy to leave my vehicle. I was crying when I got there but you had me smiling when I left. The attention to detail is always amazing. Will see you again soon.5
You can be sure it's done right here ! ! There's no need to worry because the staff takes care of it all. Down to the smallest details.....when you get your vehicle back it's probably better than you remembered it.5
The owner ansered all my questions concerning the state of my car and repairs. The job was done great, and the price was very cheap compared to all big francise auto shops! Very kind and understanding staff.4
I want to thank Von's Carstar for all the work they have done to my truck. Complete paint, bedliner, interior, mechanical, and wheels. My truck is completely restored. I can't go anywhere without people staring at my truck. I have people stop to look at it all the time. It…
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I want to thank Von's Carstar for all the work they have done to my truck. Complete paint, bedliner, interior, mechanical, and wheels. My truck is completely restored. I can't go anywhere without people staring at my truck. I have people stop to look at it all the time. It is absolutely beautiful. I have been told to enter it is car shows. I take all of my vehicles to Pat, and he always exceeds my expectations. And a big thank you to Maria! She is professional, courteous, and always makes me feel important. Von's Carstar has this customer for life!
Nothing but 5*s for Von's CarStar. Thank you!5
Incredibly impressed with John and the Von's CarStar team and service! I hope not to need to come back, but know where I can turn the situation arrises! Thanks for the great service!5
Von's Carstar did a great job on my truck! They are very professional, and they take care of everything. If I ever need body work done on a vehicle again, I will definitely go there.5
I just got my truck back from Von's Carstar. They did a fantastic job repairing the collision damage. Yes, it was my own fault for scraping my truck on a pole crumpling one side of it like tinfoil. I don't even have an exciting story to go with the damage. Just a dumb accident. Now I can't even tell that it ever happened. :D5
Everyone here is amazing. I had such an awesome experience. Pat is the man and he definitely knows how to treat his customers. I will be coming back for sure if and when I need future car repairs. Just ask for Pat and he will take care of you.5
I used Von's Carstar to repair vandalism damage to my truck. It was fairly traumatic as I had walked out of the grocery store to find a strange man had broken into my vehicle and was trying to steal it. The personnel at Von's go out of their way to…
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I used Von's Carstar to repair vandalism damage to my truck. It was fairly traumatic as I had walked out of the grocery store to find a strange man had broken into my vehicle and was trying to steal it. The personnel at Von's go out of their way to be helpful, supportive, and work with you to make the process easy. They did a great review with me of the damage, did a super job of repairing it all, even doing some extra things (for free), cleaning and making it look years younger.
Very professional and accommodating, clearly explains repair and cost. A pleasure to do business with .5
Vons Car Star (Loops) does amazing work on your daily or custom ride. Quality work with great customer service.5
Fast service and professional clean car after and recommended5
A good job matching and blending the paint. The work was completed in time and the car was returned very clean. We have used them in the past and are return cusromers.4
Staff was great. They did an excellent job with fixing my car door and keeping me updated during the process.4
This place was awesome! They got my car in and out in a day. The price was reasonable. The customer service was amazing5
I used Vons Carstar for body work recently on one of my trucks and was completely pleased. During my dealing with Pat Loop, he diagnosed 2 problems that 3 separate mechanics had not been able to identify and repair properly. I was so impressed i vowed to bring my repair…
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I used Vons Carstar for body work recently on one of my trucks and was completely pleased. During my dealing with Pat Loop, he diagnosed 2 problems that 3 separate mechanics had not been able to identify and repair properly. I was so impressed i vowed to bring my repair work to Vons Carstar as well. This older truck with 200,000 miles had broken down in a store parking lot. It was towed across town at a lower price than any recent tow, diagnosed that day and repaired the next. They also partially repaired an AC problem and an additional wiring short on this old truck - at no cost! I was of course extremely pleased, by everyone I interacted with. Yes, they have my repair business now.
A j C.
I was recommended by a friend to try this company as my warranty is up with Nissan. Have had work done on 2 occasions and have been very pleased with all aspects of services offered. Will definitely return. A happy camper!!5
Customer service was a 10! Extremely helpful and knowledgeable, will definitely return for assistance in the future. Just got a customer for life. Very pleased with the whole experience.5
At last reliable, trustworthy and competent shop to handle all the maintenance and necessary repairs on my 2001 Hyundai Sonata. I am so confident in their abilities and honesty that I recommend them to all my friends!5
Our insurance company sent a list of repair centers and I picked Von's CARSTAR based on reviews and I was not disappointed. Everyone was very helpful from the first phone call to the inspection of the damage, the email updates about the progress of repairs, to the pick up of the car. Wonderful customer service & great work on my Daughters car!5
I was very pleased with my car when I went to pick it up! Everyone was professional and really went the extra mile with a fantastic job! I felt like my Pontiac was new again!5
They have great service! I had an insurance claim and the process was smooth through them working with the insurance company. And when I picked up my car I had a few questions about additional items getting buffed out as well as a few issues that occurred while driving off…
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They have great service! I had an insurance claim and the process was smooth through them working with the insurance company. And when I picked up my car I had a few questions about additional items getting buffed out as well as a few issues that occurred while driving off and they had me bring it on the following week and got it all done in one day. Made my car look good as new! They even buffed my yellow headlights. They always made me feel comfortable when I called in for updates. Explained everything in detail and so that I could understand in non technical terms. Very friendly and professional staff.
Von's Carstar has been a consistently great provider of body repair to our vehicle fleet. We receive prompt attention to our request for estimates. They also work with our schedule for a quick turn around of the vehicles since they are used constantly. The quality of the workmanship is excellent. We…
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Von's Carstar has been a consistently great provider of body repair to our vehicle fleet. We receive prompt attention to our request for estimates. They also work with our schedule for a quick turn around of the vehicles since they are used constantly. The quality of the workmanship is excellent. We have never taken anything back for additional touch up. It is completed right the first time and on schedule. Its a pleasure to work with John Swerdlove, Maria Chamberlain and the other fine folks at Von's CarStar !
Always a pleasure to work with Pat, Maria and Jon. Everything I have asked or needed them to do they always were available, ready and with a smile. I have never been disappointed! They are an amazing group, professional and talented!5
5 out of 55
Car looks great4
I wouldn't take my vehicles anywhere else. It took a long time to finally find a place that I could trust and also feel comfortable at. Thanks to the staff in the back who truly do a quality job on all my cars. To John and Maria.... you've made it easy for me to also refer others to you without any hesitation.5
Excellent service. I highly recommend them and they even left my car cleaner that it has been in a long time.5
This was my third vehicle I had entrusted to be repair by Pat and his staff. Each time my best expectations were surpassed. Maria in the office with a great attitude constantly gave me updates on the progression of my services . John as well was very professional and detailed.…
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This was my third vehicle I had entrusted to be repair by Pat and his staff. Each time my best expectations were surpassed. Maria in the office with a great attitude constantly gave me updates on the progression of my services . John as well was very professional and detailed. I had two older Porsches modified to include, paint, body work, clear coat, powder coating, replacing body parts, and even putting a beautiful whale tail on my 84 Carrera cabriolet. I trust Pat, he listens , he understands , he advises, he sees each job through the entire process. I could not be happier with my results. I would advise any one who loves their car and wants it in the hands of true professionals, Von's CarStar gets it done, and done right .
Simply put one of the best all-around experiences I've had with any business in quite some time!! There are a few good businesses out there in Tucson with awesome people with great product knowledge and customer service, and Vons CARSTAR is definitely one of those !! Right up there at…
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Simply put one of the best all-around experiences I've had with any business in quite some time!! There are a few good businesses out there in Tucson with awesome people with great product knowledge and customer service, and Vons CARSTAR is definitely one of those !! Right up there at the top, along with another one of my favorite businesses ...innovative signs on ina road in Tucson.... You need auto collision repair or auto customization please go see Pat at Vons CARSTAR if you need signs business cards pretty much anything involving printing go see my guy Anton and innovative signs.
Beautiful repair job on my 2011 KIA Spectra and the customer service is excellent. I couldn't ask for anything better. Mary5
Have you ever thought of an accident as a pleasant experience? Neither have I. However, I did have a pleasant experience that resulted from an accident. It if weren’t for the accident, I would never have met the wonderful people at Von’s CarStar. I would never have experienced the great…
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Have you ever thought of an accident as a pleasant experience? Neither have I. However, I did have a pleasant experience that resulted from an accident. It if weren’t for the accident, I would never have met the wonderful people at Von’s CarStar. I would never have experienced the great customer service and workmanship performed here. Maria and John took all the stress out of getting my car repaired. Right from the start. Even before I thought I was actually going to take it in. Because I thought I was going to drive it to Phoenix first. I was urged to bring my car in for a safety check before driving it to Phoenix, and we would do the estimate later. So I thought. When I finally realized I was NOT going to drive it to Phoenix, Maria took care of all the phone calls to the insurance company and the car rental company. She had someone there waiting from the car rental company to take me to get the car. All I had to do was to transfer my passengers and luggage to the rental car. I knew my car would be in good hands. I was kept informed during the entire process. I was able to go in and visit my car any time I wanted. In fact, I was encouraged to do so. John patiently answered all my questions and explained what was done and what was being done next throughout the process. Maria also kept me up-to-date with almost daily pictures of the process. We even joked about the hail damage on my car. Do I keep having minor accidents until all the hail-damaged portions were gone? Or should they throw golf balls at the replaced part to bring it back to pre-accident status? The finished work is beautiful! All the guys that worked on it did a superb and professional job. You can’t even tell my car was in an accident, except that there is less hail damage on it than there used to be. So, if you want to lessen the trauma of being in an accident, and know that your car is in good hands, choose Von’s CarStar. There, you will have the pleasure of experiencing excellent hassle-free customer service and high-quality workmanship in the repair of your car.
I would like to thank Maria and John for the quality work done on my vehicle. Absolutely looks brand new and I am grateful. Maria makes you feel at home, and John,s expertise is beyond none. I was impressed with all that they did, including the folks behind the lines. Thank you all for everything. You will come highly recommended by this customer. John Marcum5
I was very please with Von's CARSTAR. I got my car back looking like new, it didn't take them very long to fix it and it was done exactly when they said it would be. They made the process of dropping my car off and picking it up…
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I was very please with Von's CARSTAR. I got my car back looking like new, it didn't take them very long to fix it and it was done exactly when they said it would be. They made the process of dropping my car off and picking it up very easy for me since I was doing it over my lunch hour. I also had the estimate done over my lunch hour and had me in and out because they knew I had to get back to work. the costumer service is great, both Maria and John were wonderful. Thanks for taking care of my car!
I found Maria, my first contact person to be friendly, efficient and reliable. I was amazed at her understanding of automobiles. I could call for an update and was received with a friendly attitude. Pat the owner did and excellent job of finding the problem with an older vehicle. I appreciated their service.5
Von's does amazing work. They repaired my vehicle back to brand new. I couldn't be happier. Top notch work!5
John Swerdlove, Von's estimator, and I walked around the newly refurbished bumpers of this fifteen year old Lexus with sheer admiration for the like new results. The work and courtesy were 5. We had some trouble with pickup estimate timing twice, but there is a sign in the front office warning this could happen.5
They were so friendly!! They did a nice job on my car but being genuinely kind to your customers goes a long way with me and I usually don't go through the trouble of posting these reviews if I didn't think they were good people.5
Awesome people great job5
My entire experience was extremely professional and overly satisfactory. John and Maria are superb and I was amazed with the appearance of my vehicle. I highly recommend.5
OMG! The very best service ever. A company and technician that seriously take pride in their work. I will never go anywhere else from now on. My insurance company (Nationwide) found this company for our cracked winsheild. We first tried someone else they brought the wrong glass then wanted to…
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OMG! The very best service ever. A company and technician that seriously take pride in their work. I will never go anywhere else from now on. My insurance company (Nationwide) found this company for our cracked winsheild. We first tried someone else they brought the wrong glass then wanted to put the wrong glass in and make us drive to a specialist for the custom tinting. Not Von's CARSTAR. They took care of all of it before they came out to install the winsheild and Larry (the technician) took his time and went way beyond what I could have ever expected from any company. I wanted to cry because of how excellent of a job they did. I will recommend them to anyone for anyservicess this company offers. Maria, thank you so very much for getting everything set up for us and our truck. Larry,you are awesome at what you do...the very best I would say, thank you very much, our truck looks 10 times better than it did before you started. Awesome job guys, you have a customer for life with any vehicle I have.
Von's carstar did an amazing job repairing my Saturn! Looks brand new again and they even finished the repairs 3 days earlier than expected. Will definitely return in the future!5
The staff was awesome they kept in touch with us the whole time via email including pictures and the front desk staff kept in touch through text they made everything super easy for my busy life style and got our car back to us asap. Would recommend them to everyone.5
Vons Carstar repaired the damage done to my car quickly and efficiently. The staff was extremely friendly and helpful; they even contacted the rental shop and coordinated a pick up so that I didn't have to worry about returning my rental late. They went above and beyond - even though I hope to not get into any more wrecks, they will be the first ones I contact if I do!5
Von's Carstar made my repair process and overall experience to be 100% customer satisfaction! The process was easy, smooth and fast. I will use Von's Carstar again should the need arise! Keep up the excellent work and thank you for the wonderful experience!5
I was totally impressed by Von's! After a near total car accident they made may car look and drive like new. But that's not where it ended, I had a small problem with it just a couple days later and they offered to send a tow truck or…
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I was totally impressed by Von's! After a near total car accident they made may car look and drive like new. But that's not where it ended, I had a small problem with it just a couple days later and they offered to send a tow truck or personally find me and make sure I got home safely. They gave me a rental car and had my car ready to go again in a couple days. They took time after hours and on the weekend to make sure I was treated like royalty. They are an A+ shop. I would highly recommend them.
The best body shop in Tucson! Very professional customer service and fast repair. My car looks great, if not better than pre-accident! Thanks again!5
My wife recently was rear ended and needed the bumper replaced on her car. We took the car to Carstar because we were very happy with previous work we had done. Everyone at Vons Carstar was very helpful and the service was exceptional. The replacement bumper matches perfectly and they returned a good as new, clean car. Very happy!!5
John Swerdlove and the receptionist have always been AMAZING!!!! Phenomenal customer service and highly professional, and work done on my car is SUPERB!!!5
John and Maria at Von's CARSTAR provided outstanding customer service. I remembered John from years ago when I had repair work done. My vehicle looks fantastic. I highly recommend Von's. A Schreck5
Everyone was so helpful and went above and beyond to help me. My car looks better than it did before the accident:)5
I am above & beyond satisfied with this Carstar! From the first day until pick-up, they made this task so simple & easy for me. I was delighted with the paint/repair job they did & was truly surprised they returned my car freshly washed , vacuumed & smelling wonderful. In addition, they arranged for the rental car at a great rate. Will sing their praises to everyone I know!5
My insurance company recommended Von's and I'm so glad they did. I even called them back after to tell them how great it was. Von's, my insurance, and Enterprise flowed nicely to make this experience hassle free for me. The lady behind the desk just might be my new favorite…
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My insurance company recommended Von's and I'm so glad they did. I even called them back after to tell them how great it was. Von's, my insurance, and Enterprise flowed nicely to make this experience hassle free for me. The lady behind the desk just might be my new favorite person. She is so sweet, she handled my ride to Enterprise and waited late for me to pick my car up. 2K+ worth of damage done in 8 days including a weekend. My car looks like it did before some idiot hit me. Wonderful customer service and wonderful bodywork. They even washed it! Thank you.
Customer service was fantastic. We were constantly updated about the progress of the job, which we really appreciated. The job was completed before the estimated date, which was a plus; and true to their word, the car looked like it was never in an accident! Job Well Done! Thanks!!5
One of the best things my insuarance agent has done was recommend Von's Carstar. All of their staff are accomodating, knowledgeable and always go above and beyond to answer any and all queations. Their work is always expedient and most of all impeccable. unbelievably5
Von's staff is friendly and accomodating. My car was in the shop for only three days.5
Vons Carstar did excellent work on my Acura, repairing a fender and door hinge. They also have very good customer service, making sure that I had a rental car and they were good about communicating the status of my repair. I highly recommend Vons Carstar5
I simply could not have asked for a better experience than the one I had with Von's Car Star. All of the employees were helpful, my repairs were completed in a timely manner, and I was kept informed of what was happening throughout the entire process. If I ever need body repairs again, this will be the first place I go.5
Absolutely the best service. John and the rest of the staff kept me up to date with my repairs and were extremely friendly and professional. They estimated 2 weeks for my repair, but they were done by Tuesday the next week. I will definitely choose them over anyone else in Tucson, if I require any future vehicle body repairs.5
After someone tried to steal my car and wrecked my ignition, these folks fixed my car in two days. Everyone was very friendly, and the car looked great when I got it back. I had a great experience.5
I was treated with the utmost courtesy. My vehicle had a broken lamp, which Von's Carstar fixed without charging me labor. They also fixed some loose moulding on my van for free. Courtesy and consideration do not come better than that. This will be my body shop from now on.5
Very friendly, helpful and on time.5
These guys were great! They called the rental company to come pick me up when I got there, constantly posted pictures of my car while it was being worked on, and were always available to help me with any questions I had. HIGHLY recommend these guys!5
This is the best auto repair shop that I have ever been to in my 48 years of driving. The staff is extremely courteous and keeps you well informed as to the progress of the repairs and when your car will be ready for pickup. The repairs were…
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This is the best auto repair shop that I have ever been to in my 48 years of driving. The staff is extremely courteous and keeps you well informed as to the progress of the repairs and when your car will be ready for pickup. The repairs were done in such an excellent fashion that I could not even tell where the damage had been and the paint job matched exactly. Timely repairs, courteous service, and a job well done. What more could you ask for? I would recommend this business to anyone who needs a repair or paint job in the Tucson area. I am certainly glad that Hartford gave me their name. This is a good and honest business which can be trusted to do what they say.
I would recommend this shop to ANYONE! I got in a minor car accident in Phoenix, Arizona. My insurance really tried low balling me in my estimate. I've heard good things about this shop from friends in Tucson about this shop, and thought I would give them a try.…
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I would recommend this shop to ANYONE! I got in a minor car accident in Phoenix, Arizona. My insurance really tried low balling me in my estimate. I've heard good things about this shop from friends in Tucson about this shop, and thought I would give them a try. They accepted my car even though I from Phoenix, and not from Tucson. Gave me an estimated finish time and even had a rental car set up so I could take back to Phoenix for the week. Car was then finished on time and looks absolutely flawless. They found damage my insurance company couldn't (or wouldn't) and even allowed me to pick up my car after business hours since I wouldn't be able to make it before because of travel time from Phoenix to Tucson. They even detailed my car inside and out. Gotta love that freshly cleaned car smell! I was extremely satisfied with their service and will be coming back if I ever get into car trouble in the future :)
Fantastic service, especially John and Vanessa. Got my car back on time, and it looked like new. They even cleaned both the interior and exterior, and filled one of my tires with air before returning it! I've used them four times and will go there again when I inevitable need more body work.5
My car looks like it never happened -- and the wizards at Von's Carstar made the process a pleasure. Terrific people who do the best work I've ever seen. No one can believe I had any bodywork done!5
This is the second time I have used Von's CarStar. In both cases they have met or exceeded my expectations with the repairs to my truck. The staff is friendly, courteous and professional, and the repair work was outstanding. I really believe that my happines with their work was their primary concern. I would not hesitate to recommend anyone to this great shop. Thank you Von's CarStar!5
Von's Carstar people took care everything that needed to be done. They dealt with the insurance company, made sure I had a ride to the rent-a-car, fixed my car and helped mme feel relaxed in a tense situation. The staff were friendly and courteous, and the work was completed when they said it would be.5
Our experience with Von's Carstar was a very positive. The repairs to our car was done quickly and and efficiently. The vehicle was reay when promised and was beyond our expectations. I will be taking my pickup to them soon.5
Von's service is WONDERFUL. They were friendly and efficient from the very start. They kept me informed of the car's progress and did an excellent job. They are GREAT and I highly recommend them. FAST.5
vons is the best body shop in town that you can go to.They take the time to listen to you and do what is best for you as the customer. Vanessa is always on top of what is going on with the cars and what is going to happen…
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vons is the best body shop in town that you can go to.They take the time to listen to you and do what is best for you as the customer. Vanessa is always on top of what is going on with the cars and what is going to happen next and if she not sure she will find the answer. John the manager is also the same way and he will always return your calls. At vons you will be taken care of very professional and always have good results. I have already taken two of your cars and are very happy. I will never go to anyone other body shop and i always tell my friends and family how great vons is. Thank you all at vons keep up the good job and thank you Jason!
This place is AWESOME!!!!! it was my first time being involved in a accident. The clerk up front assisted me right away (even when I had my appt. scheduled later that day). as im waiting for enterprise (car rental company) to come and pick me up, the clerk had asked…
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This place is AWESOME!!!!! it was my first time being involved in a accident. The clerk up front assisted me right away (even when I had my appt. scheduled later that day). as im waiting for enterprise (car rental company) to come and pick me up, the clerk had asked me "is enterprise going to pick you up?" I had replied "yes, but they told me it would be about 30 mins". The clerk got on the phone right away and contacted the enterprise and requested to pick me up sooner! In the end when I finally got my vehicle back it was gorgeous! Just like the first time I bought it at the dealership! Thank You Von's Carstar! I really appreciate everything you did for me! THE MOST EXCELLENT CUSTOMER SERVICE EVER!!!!!!
Second time I have been there - always good service, professional attitude and completed the job when estimated. Very pleasant and I would recommend them to others. Worked well with my insurance company as well.5
All of the staff at this location were great to work with. They were very polite and efficiant. They worked hard to make sure I had a good experience at there location. I would use them again in a second!5
Von's CARSTAR really did the job above my expectations. Everything was handled for me, including the insurance company, which made the whole process painless. Being from out of state they definitely made an unfortunate situation easy for me. Most highly recommended.5
John ,Vanessa and the whole gang made this situation a lot easier. They were very helpful , honest and super friendly. I would highly recommend them!5
My experience with Von's Carstar was excellent. They made the whole experience pleasant, easy and tjey did a fantastic job on the repair.5
Von's provided top notch service with friendly and carrying staff. They totally dealt with the insurance company and delivered a like new vehicle as promised on time. For best price and service I whole heartedly recommend Von’s Starcar of Tucson for any body work ranging from a scratch to a near total.5
Great service and they fixed the problems that came up with the insurance company as well!5
Thank you Von's Carstar! Not only did you do a fantastic job on my Pickup after the accident, but your completion time was much faster than other repair shops. Thank you for cleaning the car after all the work was done. Thank you for also the TLC I…
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Thank you Von's Carstar! Not only did you do a fantastic job on my Pickup after the accident, but your completion time was much faster than other repair shops. Thank you for cleaning the car after all the work was done. Thank you for also the TLC I received while "emotionally" processing through the details of my accident with the truck. My friends are impressed also with the "like new" appearance the Truck has. Your craftsmanship is A+!
very good job.5
Von's provided EXCELLENT service with friendly and capable people. I would HIGHLY recommend them for any repair large or small5
very impressed. did a great job and even did some extra work without charging. great customer service.5
Very happy with their work, they made sure the fixed all the repairs before they had me picked the car up.5
Vons did a superb job on the body work to my truck and went above and beyond my request of them. They are highly recommended.5
Great job! Friendly people, work was done efficiently, truck looks beautiful! Would definitely recommend and will return for future repairs.5
The only place I would ever take my car for repairs. My family has been using the services at Von's for a long time and every part of a horrible experience was made easier because of these people. The staff is amazing because they go above and beyond to help in any way they can.5
Car was like brand new when I picked it up. John and Vanessa went out of their way to make it a positive experience. Kudos to the body shop staff who did the work on the car also.5
It's heartbreaking when a car you love is involved in an accident -- but everyone at Von's CarStar is so wonderful, so professional and so friendly that the experience helps you through the crisis. And when you see the work they do on your car -- or I should say, you will NOT see the work they do on your car: it will look just like new!!!!!5
We were rear ended in Feburary and took our car to Von's for repairs. They did an excellent job on all repairs and paid very close attention to all detail. We had a U of A license plate that got smashed and crinkled and they even went above and…
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We were rear ended in Feburary and took our car to Von's for repairs. They did an excellent job on all repairs and paid very close attention to all detail. We had a U of A license plate that got smashed and crinkled and they even went above and beyond and straightened out the plate and we still have it on our car. We had this car less then a year but they made it look brand new again. Thanks Carstar.
I'm new to Tucson, and was recommended to Vons by the insurance adjuster. Excellent job overall. Owner and all staff tried hard to please. In my case, they underestimated part of the repair, yet honored their estimate in my favor! I'd use them again in a heartbeat and would highly recommend them.5
I was rear-ended and needed my back bumper and tailgate repaired. It was smashed in pretty good, and thanks to Von's it looks like it never happened. Actually... that's not true: It looks BETTER than before since it has all new paint. Looks like the day I bought it!5
The repair on my vehicle met my expectations. It was done in a timely manner and the staff goes way above and beyond to help you. I was kept up to date on the progress of my repair. Would recommend highly to others.5
I am one of those nit-picky owners that freak just giving up my car at the carwash to some child thats going to drive it around the corner the put it in the wash bay. John, Vanessa, and Marie responed perfectly to my idiosyncrasy and made me feel comfortable leaveing my…
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I am one of those nit-picky owners that freak just giving up my car at the carwash to some child thats going to drive it around the corner the put it in the wash bay. John, Vanessa, and Marie responed perfectly to my idiosyncrasy and made me feel comfortable leaveing my car with them! This is now the 4th time over the years that Von's Car Star has performed the highest level of repair to my car! I absolutely am 200% satisfied with the repairs made to my car, and how well the previous repairs have lasted and still look fabulous to this day! This place is truly a GOD send for the nerotic car owner such as myself! I don't know what else to say to convince you how happy and greatfull you would be to have your car restored at Von's Car Star. Bad things happen, but these wonderfull people are here to help you through it and make it better! Thank You so much Von's Car Star!!!
Excellent, from manager to front office staff, very professional, showed care and understanding about situation, was on top of things regarding what work is being done and finished on given time frame. Worked well with my car insurance.5
After my car was damaged, I was eager to get it fixed as quickly and painlessly as possible. The insurance company referred me to Von's and I am very statified with the whole experience. It could have been a very frustrating experience, but the staff at Von's were helpful and knowledgeable. There ETA on my car was accurate and my car looks beautiful. I would recommend them/go there again.5
My car was hit in a parking lot and the person left without leaving any information. I called my insurance company and they recommended Von's Carstar. I took my car to Von's. Vanessa took care of me. She was very knowledgeable and helpful. She told me when she would have…
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My car was hit in a parking lot and the person left without leaving any information. I called my insurance company and they recommended Von's Carstar. I took my car to Von's. Vanessa took care of me. She was very knowledgeable and helpful. She told me when she would have the estimate ready and approximately when the car would be repaired. The repairs were completed two days earlier than her estimate and the car looked great. I would highly recommend this shop to anyone. Thanks to all the great people at Von's Carstar.
This is a great shop, the best in Tucson. They are professional, do a great job and really care about their customers. I would not use any other shop in Tucson!5
My car got stolen and was sent to Von's for repairs. They did a more than excellent job restoring the car from all the damage and actually making it look better than it did before it was stolen! Thank you so much!5
I highly recommend Von's CARSTAR in Tucson for collision repair. A highly professional staff, the work was completed on time as promised and the result was outstanding. Excellent work.5
It was my second time having a vehicle repaired at Von's Carstar in Tucson, AZ, and they were great! Vanessa kept me up-to-date on the repair process and when I visited the shop she even allowed me to look at my car and what had been done. The shop is professional and their customers service is prime.5
My cherry 96 toyota 4-runner was vandalized last year and the console was completely destroyed and the door locks were so damaged that the key wouldn't work. The stereo was stolen and the alarm was ripped out. I had the vehicle towed to Von's on Wednesday and the repairs…
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My cherry 96 toyota 4-runner was vandalized last year and the console was completely destroyed and the door locks were so damaged that the key wouldn't work. The stereo was stolen and the alarm was ripped out. I had the vehicle towed to Von's on Wednesday and the repairs were completed on Saturday. The shop was closed but the owner arranged to meet me there so I could pick it up. I was amazed at how well they put my vehicle back together and it was done in three days. After the trauma of having my vehicle trashed it was a great feeling to see it back in better condition than it was before it was vandalized. This shop goes the extra mile to insure a positive customer experience and I would recommend them to anyone! Great job and thanks for everything!
My poor armada looked horrible and after taking it to Von's she looked new again!!!! Dents were taken out and the paint looked great!! Every time I called John and Vanessa were very nice and understanding. Great service!!!!5
The folks at Von's did an excellent job working on my vehicle. The quality of service was excellent, and the final price was very fair. I will have no problem recommending Von's to my friends and associates.5
Veronica was terrific from the first anser of the phone.how refreshing it was to recieve 1st class customer service.John went out of his way to get my truck what it needed.thx John" It is like i have a brand new 98 toyota tacoma prerunner.5
Couldn't ask for anything more in terms of customer service. Awesome work, and incredibly fast.5
Repair was completed quickly and looked great! The staff at Von's are on the ball with scheduling.5
Von's Carstar was able to work on the car right way. They finished it sooner than expected. Worked well with my insurance company. The quality of the work appeared excellent. I was dealt with in a professional manner. Don5
I was involved in an accident in January. Through my insurance I was referred to Vons Carstar. The experience with this body shop was great. The damage to my vehicle was severe. When I picked up my vehicle it looked like it was brand new as if nothing ever happened. The customer service was exceptional. I would refer others to Vons.5
In May 2008, my insurance directed me to Von's to get my driver's side window fixed. Sharon at the front desk was incredibly helpful; they fixed my window quickly and sent me on my way. Unfortunately, I paid them another visit in December. I was involved in a hit-and-run (I…
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In May 2008, my insurance directed me to Von's to get my driver's side window fixed. Sharon at the front desk was incredibly helpful; they fixed my window quickly and sent me on my way. Unfortunately, I paid them another visit in December. I was involved in a hit-and-run (I was hit, they ran), so I took it back to John who restored it to looking brand new. I appreciate their wonderful work, but most of all, I appreciate their patience with a person who is less-than-knowledgeable about cars. I would recommend them to everyone and anyone.
Von's Carstar was really great! They took care of all of needs to repair our van from the accident with out any hassle. The repairs were done on time and the van looks like new. It drives better now, than before. Their customer service was outstanding!! Which in today's market, is very rare. I would recommend Vons to anyone and everyone! Thank you Vons!5
John w L.
I am the Fleet Supervisor at Labcorp in Tucson, AZ. I have been using Von's for all of our fleet vehicle body repair needs. The work is done professionally and in a timely fashion. I would and have recommended Von's to friends and business acquaintances. Keep up the good work!!5
I don't have anything to complain about!! My car was broken into and they fix it -- glass & ignition. Sharon was easy to talk with! I rate it five!!!5
December 19th my Sebring was vandalized and broken into. After speaking with my insurance agent, he said Vons was the best shop to have my car repaired at. I filed my claim and my car was at Vons in a couple of days, they took care of my car…
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December 19th my Sebring was vandalized and broken into. After speaking with my insurance agent, he said Vons was the best shop to have my car repaired at. I filed my claim and my car was at Vons in a couple of days, they took care of my car and when I went to pick it up, staff was very helpful and caring. They made sure everything looked good with my car and even gave it a complimentary wash. I have my car back and I'm glad Vons was able to take care of all my issues. Thanks!
I decided to restore the 1986 pickup that I bought new in 1986. I needed new chrome trim installed to complete the renovation. After visiting several body shops, I elected to use Von's. I was very glad I did since they knew exactly what I wanted and did it perfectly and at the time they promised. I would certainly use them again.5
"Relax, we'll take it from here." is what Von's Carstar exactly did. The staff were honest, friendly, and were well trained professionals. Von's Carstar provided me with the highest customer satsifaction that I have ever experienced. The staff gave me updates on my repair, and even met their promise completion date. I would highly recommend Von's Carstar to any one. They truly offer 100% coustomer satisfaction.5
My experience with Von's Carstar was outstanding on all levels quality, cost, communication, and knowledge. I received an invoice that was inline with the original estimate. I also received frequent updates during this shop visit and my car was delivered to me a day before expected. I would highly recommend Von's Carstar to those who are looking for honest, courteous, and professional service.5
I chose Von's Carstar for repairs on my vehicle from an accident in June 2008 because of its proximity to my home. And am I ever glad I did! John Swerdlove, Body Shop Manager, helped me make arrangements and was thorough and caring. I was frustrated - the accident…
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I chose Von's Carstar for repairs on my vehicle from an accident in June 2008 because of its proximity to my home. And am I ever glad I did! John Swerdlove, Body Shop Manager, helped me make arrangements and was thorough and caring. I was frustrated - the accident happened on the way to work! John followed through with excellent and timely repair which I was thoroughly pleased with. It was handled very professionally but above that, very friendly. I felt like my brother was taking care of me. So when my car was damaged in a hit and run a few days ago, I again chose Von's Carstar because I know I'll get excellent service and caring help. And not only that, the place itself is clean and organized! I HIGHLY recommend Von's Carstar! S. Harrison, Tucson, Arizona
Absolutely the finest, most professional auto repair service encountered in 50 years of driving! Vonnie and Pat are extremely courteous, knowledgeable and helpful. My car had been the target of attempted theft...window smashed; ignition punched out; steering column trashed. These folks did the repairs in record time at a very…
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Absolutely the finest, most professional auto repair service encountered in 50 years of driving! Vonnie and Pat are extremely courteous, knowledgeable and helpful. My car had been the target of attempted theft...window smashed; ignition punched out; steering column trashed. These folks did the repairs in record time at a very fair price. When I later discovered the radio wasn't working, Pat Loop (co-owner) drove his mobile repair unit to my workplace and repaired it AT NO FURTHER CHARGE. His wife, Vonnie, is the absolute model of courtesy and concern. They are the ONLY people I'd recommend for auto repairs...and in fact I did send another customer to them not long after this incident. He was likewise very pleased with the service. Von's CARSTAR is tops in my book! Highly recommended!!!
2851 N 1st Ave,
Tucson, AZ 85719
Phone: (520) 798-1799
hours of operation
Sat by appointment only
certifications & affiliations
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