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Tom's Auto Body, Inc., Phoenix 85034

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validated reviews (119)
Av. Rating: 5.0


  • 8/12/17

    Great experience! Very professional and friendly as well as doing a fantastic job fixing my car. If I need a body shop again I will definitely go to Tom's.


  • 6/23/17

    Satisfied with the work. Efficient and helpful, all done in a timely manner. I would recommend to others. I felt they were honest and their charges for the work were reasonable.


  • 6/13/17

    Best service ever! My car looks like new, inside and out, thanks to the expert services of Ron, Art and Tom. I would recommend Tom’s Auto Body to anyone looking for excellent body work and great customer service in a friendly environment. It was the best experience…
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  • 5/9/17

    I found a large dent in my vehicle and I work over near Toms Auto Body Inc. I went over there on my lunch break and had Ron look at it and see if they would be able to repair it, not having any idea on how much it would…
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  • 5/8/17

    Very satisfied! Art and the rest of the team did an amazing job on communicating back and fourth as my car was in the shop. My car came back better than ever! Definitely recommend this place to anyone! Words can't how happy I am with the end result.


  • 4/27/17

    Tom's auto body was excellent! They were so helpful and did a great job! My car looks like new. I would highly recommend Tom's auto body for repair.


  • 3/21/17

    Ron and art always do a great job and the work is impeccable. With all of my kids fender benders, Ron and Art have become friends of the family with all the body work my fleet has required over the years. They are professional, fair and provide great quality work.…
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  • 12/23/16

    I wanted to take this opportunity to share how awesome Tom's AutoBody is. I was involved in a not at fault accident in my 2013 Kia Optima that had significant damage to the right rear door area. Based on previous amazing work done on my husband's 2014 Mazda 3 earlier…
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  • 12/19/16

    something wrong with my driving side door, cant open or lock smoothly. so i went to TOM'S AUTO SHOP, setup by Dad Tom in the year of 1966. but operated by two sons. i feel i have got a friendly, efficient service at this shop . very good employees as well as good boss, Good service you will experience if you go there!


  • 12/10/16

    Had a great experience. Ron was helpful and knowlegdable and made me feel like my business was important. The repair went smoothly and I am 100% satisfied with the repair.


  • 11/23/16

    I was recommended to Tom's Auto Body by a co-worker, and I'm so glad I took his advise. My car looks likes new and was ready when they said it would be. Art was a pleasure to work with. These folks are the best! I would highly recommend them and I would use them again in a heartbeat.


  • 11/14/16

    Art did a "bang-up" job from start to finish. He greeted me with humor and expertise. What sets the shop apart is each and every member of the team greets you as if you matter. They answer questions only once they are sure of the answers, yet never hesitate to…
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  • 11/9/16

    Ron and Art are the real deal. I've known them for over 30 years. Met them when I worked for a local tv station. They handled all of their news units and did great work. So when it comes time to work on my personal vehicle. There is no other…
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  • 11/4/16

    Superior company! The estimate for the time to repair was spot on. The work performed was to our satisfaction as well. The best part was their professional communication before, during and after the process. I will refer them to anyone.


  • 11/2/16

    Art and Ron are the only ones who I would trust my family's and friend's auto body work to. We have been using them since the early 1980's and have never disappointed me. They are a preferred shop for many insurance companies and even have contracts with the…
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  • 8/30/16

    My experience with Art and Ron was exceptional. They are very professional and go the extra mile. I will definitely refer my friends in need to Tom's.


  • 8/17/16

    I'm very pleased with both the customer service and auto body work by all the folks at Tom's Auto Body. I discovered them via a referral from a local mechanic and worked with them for repairs on the front bumper of my Honda. My car looked like new when I…
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  • 7/15/16

    Awesome place they did a great job with fixing my car! Will definitely come here again! Fast and simple plus they are friendly! They keep it K.I.S.S (keep it stupid simple).


  • 6/26/16

    Great shop to deal with. Staff defined the process of dealing with another insuree. No hassles from beginning to end. Extremely pleased with the work performed.


  • 6/7/16

    Best body shop in town! Very professional and they got my truck fixed in a very timely manner. They made the process super easy and my truck looks amazing! Thank you Art, Ron and Tom!


  • 5/19/16

    Tom's is the best! Art and Ron are a pleasure to deal with. The door that I had repaired looks as good as new. I had a great experience.


  • 4/28/16

    I have worked with Art and Ron with Tom's Auto Body for many years. I have had a couple of personal auto damage repairs and we also use them Company-Wide for all our business repairs. They are superior in every way and very professional! They are always…
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  • 4/16/16

    My only regret about Tom's Auto Body is that I didn't learn about them (or garagefly.com!) sooner! Approximately 6 months ago I purchased a brand new 2015 Honda Odyssey. Two weeks after I purchased it, I accidentally put a large scratch on the driver's side passenger door when…
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  • 3/31/16

    We brought our Honda CR-V to Tom's Auto Body on a recommendation from a friend. At first time meeting with Ron, he made the entire process seamless and comfortable, while letting us know exactly what they would be doing and how long it would take. Our situation had to…
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  • 3/29/16

    I went to take my vehicle in to this place. I walked in and met Art. I swear it felt like I knew these guys my whole life. I was greeted with great customer care. I was also guaranteed my vehicle would be done correctly as if it was never…
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  • 3/4/16

    My experience was perfect. I went in as a result of a slow-speed collision; I was sent there by the other driver's insurance. I am skeptical right from the bat. I drove down there and met Art. Immediately you could tell that he really does care about your…
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  • 2/26/16

    These guys did a great job with some needed cosmetic body work and at a fair price. Recommend them highly.


  • 2/26/16

    I've been coming to Tom's Auto since I first got my car in 2007. Unfortunately, my car has been probably a handful of times since then. Everything looks brand new once I get my Honda back. The customer service, attention to detail, and friendliness of this place always makes me…
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  • 1/29/16

    We had the misfortune to have a fender bender and Tom's Auto Body was recommended, We met with Ron who assured us our car would be fixed right and in a timely manner, the team there did a fantastic job and we felt like family before we left. We highly recommend Tom's Auto Body to everyone !


  • 1/27/16

    I'd like to give Tom's Auto Body.1327 E. Buckeye Road in Phoenix, Arizona, a very favorable review. They have straightened three different vehicles for me over the last five or so years. Their work has made the cars look like new, and I always felt that their prices were fair. The work was always completed on time, as promised. Also, they're all just nice people to deal with.


  • 1/15/16

    First time using, will use again definitely if accidents occur.


  • 12/22/15

    Art is both professional and personable! The entire staff is wonderful to work with. From the time I made contact with Tom's to the time I picked up my car, I was treated like a friend. Everyone wears a smile and seems to enjoy their work. My car was repaired promptly and exquisitely! THANK YOU ART! I am very pleased with their work and I highly recommend them to YOU!


  • 10/25/15

    Fantastic work, Art Ron and Tom. Thank You


  • 9/3/15

    My truck got t-boned back in March 2015. I took it to Service King originally who had it for 6 weeks. When I got it back the repairs were incomplete. My trailer hitch wiring harness was hanging from the vehicle, my doors did not close right, they…
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  • 8/13/15

    The guys at Tom's were extremely professional and friendly. They did a great job with the body work repair for my truck, and even washed it for me! I couldn't be happier with the work, and would recommend them highly.


  • 8/2/15

    Tom and Ron are absolutely wonderful. They are very nice, honest, and helpful and did a great job on my car. T


  • 8/2/15

    Tom's auto has been wonderful to deal with unfortunately for me I've got to know them too well the last few years we have a lot of deer in our area and they seem to be attracted to my vehicles.they get the job done right the first time quickly and do the best work that can possibly be done no do overs love those guys thanks Joe


  • 7/31/15

    Great customer service and professional. Family business for many years. Pleased with work on car.


  • 6/24/15

    Art and Ron's guys do a great job, at a reasonable price, on time! what more could anyone ask for.


  • 6/20/15

    My experience with Art was absolutely smooth and professional. I brought my car in for an estimate and I knew right away that I would not go anyplace else. I live 22 miles away and there are plenty of body shops around where I live but Art made me feel…
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  • 5/11/15

    This shop does outstanding work. I would "HIGHLY RECOMMEND" this shop. They did an outstanding job at a fair price. In addition, they detailed my vehicle before they gave it back.


  • 5/7/15

    My vehicle was rear ended as a result there was damage to my bumper. Tom's Auto Body repaired the damage. They did a beautiful job. The shop was clean and very professional. The office staff extremely helpful and kind. Each person I spoke with was very kind and knowledgeable. I would highly recommend them and go back for business.


  • 4/28/15

    Great Service and Family friendly, I can't say enough kind words. They went above and beyond and even stayed up a few minutes late so I could get me car on early. They even offered to pick me up from my job due to my circumstances and recommended a rental car place.


  • 4/23/15

    Ron who took care of my car is amazingly nice and funny.


  • 4/21/15

    Art Ocano and the staff at Tom's Auto Body Shop were awesome. This was the first time in all my driving years such a destructive accident happened to me; they walked me through every step. Art took me to the rent a car center to pick-up a rental and when…
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  • 4/13/15

    It's rare to say that working with an auto body shop is enjoyable, but for this repair, I truly enjoyed working with Art at Tom's Auto Body. My minivan had a damaged rocker (the part underneath the sliding passenger door). Art gave a good estimate that balanced repairing the rocker…
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  • 4/7/15

    My car was spotless and in perfect condition, until somebody rear-ended me. Tom's Autobody took complete care of me from start to finish! They work with all insurance companies directly making the process so easy and even have a rental car all set up for you. Speak to either Art…
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  • 4/5/15

    Quality of work was very very good and the job was completed on the day as promised. I will use this shop again if needed.


  • 4/2/15

    Terrific customer service. Very professional staff. Art took the time to explain the repairs needed. He also kept me up-to-date on my car's process. I'd go back to Tom's Auto Body in a heartbeat.


  • 2/18/15

    Very friendly staff, and was charged less than expected. Very satisfied.


  • 11/23/14

    Tom's Auto Body in Phoenix did a fine job repairing a deep ding in the back end of my RAV 4. I had them do a similar repair 5 or 6 years ago. They are good people to deal with, Ron and Art (brothers, Tom is their father) in the front office. Excellent & timely service, excellent quality, reasonable prices.


  • 11/22/14

    From the minute I called till the day I picked up my vehicle Art went above and beyond to make the process easy on me. His knowledge and kindness shows why the shop has been in business for as long as they have. The reference was through my insurance company initially but Tom's Auto Body will be the 1st place I call for any future repair needs.


  • 9/6/14

    I can't imagine a better experience with automobile repair as I had with Tom's auto body shop. From my initial contact with the office assistant, Lisa, to my communication with Ron, it's been a five-star experience with a five-star business. Did I say that Ron dropped me off at a…
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  • 7/24/14

    Very happy with Tom's, they dealt with the other persons insurance company for me, very quickly. Extremely happy with the repairs with my vehicle.


  • 4/23/14

    Tom's Auto Body under the management and supervision of Ronnie Ocano provided OUTSTANDING service from beginning to end. Our otherwise nightmare experience with an auto collision was reversed with Ronnie putting us at peace of mind immediately. Our vehicle was picked up within an hour. Ronnie provided…
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  • 4/16/14

    Excellent service. Perfect accommodations were made to get my vehicle back to me in a timely manner. Good people that you can definitely trust.


  • 4/6/14

    Toms always takes good care of us. We brought our Prius in after an accident and they dealt with the insurance company and returned our car in perfect condition with OE parts. Ron is the best. Very personable and really cares for his customers. We feel like family there.


  • 3/19/14

    Friendly, caring, helped me with transportation to and from rental car company, to and from work. Work was complete when they promised, the kept me up to date on repairs. They gave me back my car shiny, clean inside and out, and new smelling.


  • 2/28/14

    Quick and efficent, professional service at a fari price


  • 2/13/14

    We had a minor accident in our carport... One vehicle accidentally backed into the Tacoma. We took it to Tom's Auto Body and they provided: * Timely estimate * Great customer service * Friendly staff * Spot on promised "fix" date * The vehicle was repaired perfectly and the total…
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  • 2/12/14

    This car is my baby and brand new when it was in a fender bender. Toms is the only body shop that I trust to fix my vehicle. They did a great job as always! Their customer service is excellent, and they never let me down!


  • 12/19/13

    Another vehicle serviced here and we again received the same OUTSTANDING service. They are all super friendly and helpful, the work is done perfectly and quickly. I would recommend this shop to EVERYONE! I'm glad to have found a car repair shop that I can trust.


  • 12/11/13

    Ron and Art are the best. They helped me with the insurance company and did a great job getting the truck fixed and back on the road all shiny and new again.


  • 11/18/13

    Excellent bumper work. They even dropped the car off for us after it was complete!! Great quick service.


  • 9/26/13

    Tom's did a great job fixing the passenger side doors of my brand new Mazda 6. Since it is a 2014 parts had to be ordered and Ron kept me informed through the whole process. Repairs look great, can hardly tell there was any damage. Thanks guys!!


  • 6/10/13

    excellent customer service. fast and courteous. AAAAA++++++


  • 4/10/13

    My car looks better than it ever has!! My son insisted I go to Tom's and I so so very happy I did. Ron took very good care of me, going above and beyond what I would have expected. Thanks for the great work. I would highly recommend this shop to anyone needed auto body work.


  • 2/6/13

    great service; quick service. great family owned business. I liked that they have a good rating with BBB and have been in business for over 40 years. I was referred by a good friend and I trust her opinion.


  • 10/1/12

    They are great to work with and very helpful. It is a family friendly atmosphere and the brothers really connect with their clients. Thank you for everything.


  • 9/4/12

    Went in to see what was wrong with my bumper & it had been scratched by many over height curbs. Tom's is great at determining the extent of the damage was just the bumper, ordered a new one and since the car is a 3-stage paint did a perfect match. I would recommend Tom's to anyone needing body work, paint, etc. Great to do business with.


  • 8/23/12

    I was a first time customer and won't go anywhere else again! Great customer service, friendly, great work and very quick! I would recommend to everyone.


  • 8/23/12

    A great big Thank you to Ron and the crew for an excellent job on my truck. I would highly recommend them to anyone in need of their services!


  • 8/5/12

    We have been bringing our cars here for years and I can't imagine trusting our vehicles to anybody else. Ron and Art run an honest, family-owned business that has been serving the Valley forever.


  • 7/5/12

    Ron an Art explained things very well an their shop did a professional job


  • 6/30/12

    Masterful work. The insurer wanted to use some 3rd party parts. Ron and Art explained the 3rd party parts wouldn't fit exactly right and negotiated coverage for full OEM parts. I've been to this shop once before and I'm back because of the prompt, flawless work and the friendly, thoughtful service.


  • 6/26/12

    Art Ocano, the owner of Tom's Auto Body, isn't just a great mechanic, he's a great person. I came to Tom's after getting pretty expensive quotes from other top-rated shops on Garage fly. While the price for parts was comparable, the labor at Tom's was almost $200 less expensive. When…
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  • 5/4/12

    I would highly recommend Tom's to my friends and family. The took very good care of me and my vehicle. They kept me in the loop as the repairs to my vehicle progressed. They are very professional and easy to work with. If I ever find myself in need of repairs again, I know where I am going.


  • 4/20/12

    My El Camino came out looking better then ever. they went above of what I expected. Paint matched pefectlly. I will recommend this place to friends and family for sure. My wife takes her car there and so has my daughter and as a family we will continue to do so. They are very friendly people but at the same time they are very profesional.


  • 4/20/12

    A work colleague referred me to Tom's Auto Body. My car had damage on the passenger door and side panel. My colleage has used them a few times in the past and reported to me the staff was very knowledgable, professional, friendly and provided courteous. I would like to state…
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  • 4/19/12

    We would like to thank Tom’s Auto Body Tom’s is a very helpful and detailed family business. I would and will recommend to family and friends. They went above what I had expected. It has been over a month now and the van is running and looking great. The extra…
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  • 3/17/12

    The guys at Tom's Auto Body are amazing. I took my brand new (only 3 weeks old), Mazda 6 in to have the bumper fixed after the garage door scraped my back bumper. I did not feel nervous to leave my brand new car with them as I…
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  • 3/8/12

    I got rear-ended back in November and after chatting with my neighbor decided to take my 2008 Saturn Astra to Tom's. I couldn't be happier with the repairs that were performed on the car. They got the car right in and had it all fixed up within a…
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  • 2/3/12

    Fantastic work! Great service!


  • 1/4/12

    This family owned business prides itself in it's ability to deliver quality service. My jeep had been damaged in the hail storm we had in October of 2010. I was worried that my repairs would be expensive and hard to fix. Art and his crew were very professional and accomidating.…
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  • 11/28/11

    After many years of experience with Tom's Auto Body there is no one else I would trust to do repairs on my vehicles. I'm always greeted with a smile and a concern for my needs. The shop it's self is well maintained with the proper equipment and personel to perform…
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  • 11/8/11

    Recently I was in a car accident that damaged my car badly. I took my car to Tom's Auto Body, Inc.to get a estimate. Over the years when I have had a car repair issue or a estimate for car damages Tom's Auto Body, Inc. is the company I trust.…
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  • 10/14/11

    I visited Toms for the first time back in August of 2011, my car had been towed here after a minor accident. The staff here was very friendly and honest. The service was outstanding and the communication with Art was like talking to my own brother. These guys are very…
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  • 7/1/11

    I would like to thank Tom's Body Shop for the great work that they did on my car. Everyone at the shop is very professional and did the job in a timely matter. Tom, Art and Ron have always been very generous with their time and attention. I will always continue to do business with them.


  • 6/24/11

    100% thee absolute best treatment i have ever received from ANY repair shop. Down to earth staff Ron & Art are certified badass at what they do. Family owned and operated for over 40 years, it truly feels like your getting the family treatment. Solid work. Wicked turnaround. AND VERY informative. HIGHLY recommended.


  • 6/7/11

    I have been serviced by Tom's Auto Body for at least the last 15years. They have done excellent work for me and some of my friends and relatives too! I live in Chandler, but the drive into Phoenix to Tom's is well worth it! If you want…
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  • 5/28/11

    Outstanding body shop. Their repair work on our Saturn was excellent. The paint job blended perfectly with the existing paint and you cannot tell anything ever happened. What impressed me even more was how friendly and accommodating they were. Very helpful. They also paid a…
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  • 4/19/11

    Superb service and work. Needed spotlights removed from the roof of my E350, holes plugged (welded), roof distortion fixed, and repainted. I Chose Tom's for 2 reasons. First, the E350 roof is hard to work on because it's about 7 feet high, but they had no concerns about being able…
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  • 4/7/11

    After a major accident was towed to Tom's Auto Body where it was declared a total loss. Ron was extremely helpful after they gathered all my personal belongings, right down to the pennies, and saved them for me before my car was sent to the salvage yard. They were extremelye aweseome, Ron in particular. Thanks, Delfino Gonzalez


  • 3/29/11

    I have taken my car to Tom's twice in the last 7 months. They are very professional. They keep you informed about the progress of the repair and are all very friendly. Both times they fixed my car in a very timely fashion and had it looking like I just…
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  • 3/29/11

    Tom's Auto Shop did a wonderful job. I can't say anything but nice things about them. Their customer service was off the hook and it was a pleasure working with them to get my damages fixed. I would highly recommomend them to anyone looking for a good auto repair shop. Keep up the good work!


  • 3/29/11

    Great service. All work was perfect and done fast. They are very detail oriented and do the work like they're working on their own cars.


  • 3/27/11

    Kudos to Tom's staff and crew. My vehicle was repaired within 3 days and looks as good as new.


  • 12/8/10

    These guys are the best body shop in Arizona. They are accurate and prompt and most of all professional and friendly. Great work! I will always recommend them to family and friends


  • 11/13/10

    These guys are the real deal. They stake their business on their reputation. I'd trust them to manage my bank accounts or teach my children to read...Or to repair my car.


  • 11/4/10

    I want to first thank Garage Fly.. and all the people who took the time to write a review.. because that is how I choose Tom's Auto Body. They were GREAT on all levels, I would never hesitate to recommend to ANYONE! Thank you Tom's... they are very humble people too!


  • 10/2/10

    Tom, Ron and Art at Tom's Auto Body are the BEST! I've known them for over 24 years, (they've seen my kids grow up.) Any time we have ever need auto body work we've only used Tom's Auto Body. Any time someone asks me for a referral for their auto, I send them here. They're friendly knowledgeable, experienced and trustworthy. Why would I go anywhere else?


  • 2/8/10

    Art and his guys are great. They do great work,on time and drop you off and pick you up from the airport. It's a very succesful package for me. I hope I don't have to use them again in the near future however. Twice in 3 months is enough. Great job guys.


  • 1/19/10

    Excellent work and service, as always. They make a difficult time easy with all of their knowledge and experience. They even steam-cleaned my floor mats. Great job!


  • 10/23/09

    Excellent repair work and excellent personnel. We use Tom's for alot of our vehicle repairs and they always do an excellent job.


  • 10/22/09

    Excellent workmanship! This is our second vehicle that has been repaired by Tom and his group and we feel the overall job and preformance was over the top! Tom and his guys are always professional, the shop is clean and the vehicles are always ready when promised. …
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  • 7/20/09

    They did great work and their service is excellent. They followed up on their work to make sure I was 100% satisfied. Thank you Art!


  • 3/9/09

    This is the BEST auto body shop in Arizona! The customer service was great, they were friendly and kept us up to date on what was being done, and the work was beautiful!!! Thanks to all of you who worked on our car. You guys ROCK!


  • 3/6/09

    Best auto body shop in Arizona. Excellent work on a timely basis at a fair price.


  • 2/28/09

    What can I say about this shop..well we own 3 cars and wouldn't trust anybody else but Tom's Auto Body with our cars. Always very professional service from the father Tom Sr. to his two sons Art and Ron. Have been doing business with this shop for about 15 plus…
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  • 2/15/09

    I would highly recommend this place to anyone. I am a female who doesn't know a lot about cars, and I felt that they treated me very fairly and respectfully. Although there were closer places to me, it was worth the drive. Thank you!


  • 10/25/08

    Excellent service and work, excellent communication from Art and Ron. I have taken my cars to Tom's for years and I am always so pleased with the service.


  • 7/13/08

    I was sideswiped and had damage to my passenger doors. The people at Toms were friendly and terrific to work with, and the shop and office were clean and pleasant. When I picked up my car, it looked much better than it had before my accident. They even, unexpectedly, washed my car!  I would recommend them.


  • 4/11/08

    Excellent service and experience at Tom's. Ron took the time to explain and show me exactly what had to be done to repair the damage. Tom's competitive rates made it an easy decision to use their services. The car now looks great. Much appreciated.


  • 3/25/08

    I have had body work done on vehicles in the past and it is always a huge hassle so that is what I expected when I took my SUV to Tom's. Instead, they were courteous, reliable and delivered my vehicle on time. I wouldn't take my vehicle anywhere else.


  • 12/14/07

    This is a wonderful shop. I took my truck there for repair due to a rear-end collision. The staff is very friendly, and made me feel comfortable. They are very knowledgeable. They fully explained the work that was to be done, and answered all questions that I had. My truck was done and ready to be picked up a day earlier than promised.


  • 12/4/07

    Alex from Tom's Auto Body was extremely friendly upon my arrival. They assessed my window problem on the spot, told me they'd have the part by the next morning. I came back the next day and my repair was done under 30mminutes, albeit was for a minor window switch replacement.…
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  • 8/7/07

    The best auto body shop in Arizona.


  • 8/6/07

    The service and the staff were excellent!


  • 7/25/07

    I had a great experience at Tom's Auto Body. Customer Service was fantastic and the car was ready when they said it would. Art was great! He kept me informed of what was hapenning with my car (I was out of town when the car was getting fixed) and made…
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Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Tom's Auto Body, Inc. is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.tomsautobodyphoenix.com/ for more information about this automobile repair shop's services.