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Spectrum Ina Road Auto Collision, Tucson 85741

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validated reviews (377)
Av. Rating: 4.9

  • 9/22/17

    This auto body repair shop is the most friendly and helpful shop I have have dealt with. They were able to provide a quick extimate and once the insurance gave the okay and I selected them to do the work, they handled everything and I only had to drop off the…
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  • 9/5/17

    My S-2000 had some dings and needed a paint job to get it back in shape a little. No major collision or body work issues. The folks at Spectrum were very easy to work with, friendly, and professional. The car looks brand new, or perhaps better. Lifetime warranty for paint and body work was included. Very impressed with this shop and highly recommend them.

  • 8/31/17

    Henry was very helpful, friendly and professional. The work done was thorough. Thank you!

  • 8/11/17

    We had damage to the passenger door and tailgate and the results were excellent. It looks like new again. Good communication on the status of the insurance claim, then on the status of the repairs. Having an Enterprise Rental ready when the vehicle was dropped off made an easy transition. Minimal paperwork and no hassles. Great job!

  • 8/8/17

    Unfortunately, this is the third time in two years that I have had to use Spectrum. Fortunately, Spectrum exists. They do a wonderful job doing body work and repaiinting my cars. One of them has a pearl paint job and both times it came out perfect. It…
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  • 8/8/17

    Spectrum was exceptional through the entire process of getting my car fixed. Had storm damage that included a broken back window and dented rear panel, and went to Spectrum to get a second opinion. Javier's estimate was a more than eight hundred dollars cheaper than my first body shop's estimate.…
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  • 8/3/17

    Spectrum always delivers the highest quality repair and customer service. They are always more than willing to work with me and to make things better than they were before the repair! Thanks for doing another great job!!

  • 7/31/17

    I had an issue with my front bumper and Javier took great care of me. The work done was better than I expected. Friendly, fast, and gives it to you straight. 10/10 highly recommended.

  • 7/29/17

    Roger and Javier were great! Best estimate and great work. Excellent color match on my 3 stage paint in Red Tintcoat. Definitely recommend!

  • 7/27/17

    One of my employees rear-ended a car in our brand new box truck (less than 500 miles) I called Javier at Spectrum Ina Road Auto Collision. He told me which towing company to call and he handled everything from that point forward including dealing with the insurance company! I highly recommend Spectrum Ina Road Auto Collision as they are professional, pleasant and provide great service!

  • 7/27/17

    Imagine my horror when I discovered a 2 1/2 foot long scratch on my "baby" one morning and have no idea how it got there! I dropped her off one day and she was ready the very next day! She looked absolutely perfect once again! Thanks to Javier and his crew for a great job performed quickly and at a great price!

  • 7/17/17

    Spectrum Ina Road Auto Collision, Everyone of the staff that I interacted with had a very positive, helpful attitude. I could not be more pleased with my experience. I would give them an A+ in every aspect (Especially Henry) and would highly recommend them. Javier, your shop is fabulous!

  • 7/14/17

    I have used Spectrum on several occasions and every time I have received quality service and excellent result on the work provided.

  • 7/9/17

    Javier and his crew go above and beyond. He gave me his personal cell phone number is case of problems when my son went out of town to get his car. He consistently goes above and beyond to help others, especially single moms. I call him on him for advice…
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  • 7/6/17

    I arranged to drop off my car for body repair at 8AM and was initially told to expect two days for it to be ready. So I was quite surprised to hear from Spectrum five hours later that the work had been completed! They did a great job…
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  • 7/6/17

    Work was well done. Henry was very helpful and professional.

  • 7/5/17

    Excellent Service. Will return when I need further work. Would recommend shop to friends

  • 6/27/17

    This is the second time I've had the occasion to use Spectrum, and both times I've been deeply satisfied with all aspects of company. First, having received various estimates, Spectrum's was the most reasonable. Henry Andrade who helped me both times, is knowledgeable, professional and personable. And…
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  • 6/26/17

    I was very impressed with cost, speed of service, and quality of the repair. All of the staff was very friendly and professional. I would highly recommend them for anyone needing auto body repair.

  • 6/16/17

    I was very impressed w the professional manner of the employees. This was my 3rd visit w 3 different cars. Our NEW CRV was damaged on a road trip and returned to us like new EXCEPTIONAL SERVICE! Thank you Spectrum. Paul Fink

  • 6/12/17

    I went to this repair shop and found my experience to be the best of any shop I have ever visited. I am mire that willing to recommend them to my friends.

  • 6/10/17

    Had car in shop to paint and seal delaminated roof. Javier was very courteous and knowledgable. Gave us an excellent quote and we dropped the car off the same day. Got a call the next afternoon that it was ready and the job was impeccable. Spectrum…
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  • 6/9/17

    Spectrum was recommended to me by a good friend. My vehicle had a small spot where the paint had popped up. Henry looked at it and gave me a reasonable estimate of cost of repairs. Spectrum repaired and matched my 4 year old red paint exactly. I cannot see where the repair was done! Excellent work!

  • 6/1/17

    Spectrum did an outstanding job repairing my rear bumper. I worked with Kristopher Ray who could not have been more helpful and kept me informed before, during, and after the repair process. I took the time to get 3 appraisals and Spectrum was the lowest and in my opinion did…
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  • 5/22/17

    Spectrum did an awesome job once again. My car looks brand new! Thank you to Henry and the team for a great job.

  • 5/19/17

    Great service. Dealt with the insurance company of the person who hit my car. My Element looks great. Henry is the bomb!

  • 5/15/17

    This is the second time we have been to Spectrum and I highly recommend them. They did a beautiful job on both of our vehicle. The agent that help us was Henry and I could not have ask for a more professional person. He was kind answered…
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  • 5/10/17

    Excellent customer service and the job was done on time and high quality.

  • 5/5/17

    Friendly and Professional plus they do a great job at a very fair price. Very accommodating. Kudos to Henry!

  • 4/30/17

    Friendly staff and great work!! Javier is awesome and highly recommend his company for all your body work!!

  • 4/27/17

    My Honda Mini-Van was rear-ended as I sat in traffic on a busy city street. My insurance company 'totaled' the vehicle, so the auto body shop my insurer recommended -- Caliber Collision -- was unable to work on the vehicle because of its agreement with my insurer. I…
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  • 4/22/17

    Spectrum did a fabulous job on our car! Looks like it never happened, the staff is always friendly and courteous. Highly recommended!!

  • 4/19/17

    They repair the driver side door and tailgate. Had to paint both and the job was done on time and looked like brand new. Thanks alot Kris

  • 4/6/17

    I'm very pleased with the workmanship they did on my car, It looks like new again. Spectrum beat all 3 of my other estimates by a substantial amount. They cleaned the car exterior and interior prior to my arrival to pick vehicle up. They get a 5 star (car) rating from me!!

  • 4/5/17

    Absolutely superior customer service and quality workmanship. They worked directly with my insurance company and I had zero stress throughout the entire process. Highly recommend.

  • 4/5/17

    The team at Spectrum is amazing. The owner, Mr. Avalos, is approachable, friendly and professional. They did everything possible to work around my schedule, give me the best rate, and the work is flawless. I will never go anywhere else and will refer spectrum to everyone I know. Thank you!

  • 4/2/17

    This shop is the best in all of Tucson. They do excellent work and go beyond taking care of your car after finished (wash & detail). Henry is awesome and has a great personality and easy to work with. Great knowledge of the industry. Former brother of arms with the 101st Airborne go Henry HOO-HA

  • 3/31/17

    Roger did a great job working with me and advising me on body work that I wanted to get done. He also worked with me on getting some damaged panels and sill trim replaced. This is the third time I have had Spectrum do some work on my car and…
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  • 3/21/17

    Great customer service. I was treated like family. Everyone at Spectrum was kind and respectful. They did everything possible to make sure I was taken care of quickly and assured me my car would be returned in like new condition. They handled all the details and…
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  • 3/4/17

    Everyone at Spectrum was really friendly and helpful, but I dealt mostly with Henry who is now my new favorite person. He's warm, friendly, and funny and he made the entire process simple and very pleasant. My car had been rear-ended and the work Henry's guys did on it was beautiful-- like nothing had ever happened to it!

  • 3/3/17

    Great work and done quickly. Truck looks great and cleaned as well. Great shop

  • 2/23/17

    Took the car in and worked with Henry. The car came back perfect. Besides fixing the damage the shop cleaned the whole car inside and out. During the time the car was in the shop, Henry kept me advised during each step. This is the 4th time I have used this shop for accidents and complete paint jobs. Excellent shop and staff

  • 2/15/17

    Henry went above and beyond for me today! I am thrilled with the quality of work they did in multiple locations on my car. It looks brand new. The level of care and service was beyond my expectations. Thank you so much!

  • 2/11/17

    What a comfortable experience! Having "totaled" my old car with just body damage, my insurance company wanted to just call it quits on my 2002 Corolla. But Henry and his gang made it look like new with an honest bid and finished ahead of time. You cannot beat that kind of service.

  • 2/10/17

    The folks at Spectrum exceeded my expectations. I was told by another shop that minor damage to my right rear fender would take 2 weeks to repair. I then took it to Spectrum and they had the repair done in 5 working days and for slightly less…
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  • 2/3/17

    Spectrum Ina Road Auto Collision came highly recommended and I absolutely stand behind that recommendation! Extremely friendly, knowledgeable, honest and trustworthy professional business. Repair work looks amazing, comes with a guarantee and the happy bonus of picking up your car, it is fully detailed inside and out! Thank you Javier!

  • 1/24/17

    We've been going to Ina Road Spectrum for several years for a number of different services. Javier and the rest of the staff have always been amazing and our cars turn out beautiful every time. (No matter what damage we've done to them.) This is the first time we worked…
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  • 1/11/17

    Impressive! My car got damaged on the right rear corner. It's an older BMW and I was concerned about getting the paint matched properly. My fears were unfounded, these fellows matched the paint perfectly, blended it perfectly, and laid the paint on as smooth as new. …
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  • 12/20/16

    This place earned a customer for life today!! I needed my daughter’s car repaired fast, as she was attending college out of state. Javier worked with me from day one of the accident, ordering parts and scheduling the repairs. Javier and his staff fixed my daughters car in…
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  • 12/14/16

    Spectrum Ina Road Auto Collision provided great service and repair on our damaged vehicle. We were treated with professional courteous service and attention to detail. We appreciated that the car came back clean inside and out. Thank you to Javier and the entire staff!

  • 12/9/16

    Above and beyond all expectations! Beautiful work with a fine attention to detail! Having rental outlet there is a bonus. Highly recommend.

  • 12/3/16

    Very satisfied, prompt, courteous service and assistance with insurance adjustor. Also had a detailing done and was the best I've had in a long time.

  • 11/23/16

    Javier made it so easy to set up an appt that I recommended them to a friend and they said it was a great place. They brought me home when I took my car in and when it was finished, they picked me up at home and took me…
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  • 11/21/16

    Spectrum Auto Collision provided great service and outstanding repair of the damaged right rear quarter panel. Great work. I will definitely take my vehicles back to Spectrum for repair if needed. The entire staff is helpful and courteous.

  • 11/21/16

    Job was completed on-time and price was as estimated. Even detailed the inside and outside of car when done.

  • 11/5/16

    Spectrum Auto Collision on Ina Road did a fantastic job taking care of our car. We just purchased this car from a private party. We had them repaint the car because of many chips. They also fixed some broken attachments that had broken that were holding the front fender in…
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  • 9/26/16

    I am always leery of car repair shops but had to get a bumper repaired and painted. It was a small job for the shop, but they treated me as if it was the most important job they had. Very professional, personable staff. They did a beautiful job too. I will recommend this shop to my friends and family.

  • 9/25/16

    They did a great job. They even detailed the car inside. The look like knew. I would recommend them to anyone.

  • 9/20/16

    This is the first time I ever needed work on my car and I am beyond happy I brought it to Spectrum! Javier and his team did a awesome job making my car look like it never had damage. I will not hesitate bringing my car back there for any of my future needs. A+++

  • 9/20/16

    Great work at reasonable price. Looking for a auto body shop make sure you include this place

  • 9/20/16

    Great job looks like new, I would recommend them to everyone.

  • 9/15/16

    excellent work, looks like new and was done in one day at a price that is very reasonable

  • 9/14/16

    Over the last 5+ years we have had 5 different vehicles in this shop for various repairs including, but not limited to a complete new paint job on a older BMW classic. Based on their personalized treatment to customers, pricing strategy and quality of finished products we no longer even…
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  • 9/9/16

    Henry was very helpful and the vehicle was repaired before I expected it. Great job.

  • 9/8/16

    We took our Toyota pickup to Spectrum, Henry was very helpful, explaining how he could detail our pickup to remove many scratches from the right side front to back when my husband slide next to a wood fence. He explained exactly what they would do to make it look new…
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  • 9/8/16

    Henry and everyone at Spectrum is the best! Quoted me a realistic estimate and got me in and out of the shop in no time flat. I would recommend Spectrum for all your auto collision repair needs!

  • 9/5/16

    I was turned to this body shop from my insurance company and the whole process was painless! Henry was the representative I worked with and he was very knowledgeable and was great to work with. The repairs were completed to factory new conditions and in a very timely manner. Shorter…
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  • 9/3/16

    They did a great job at a fair price. The job was completed a day earlier than anticipated. I was pleasantly surprised to receive my car fully detailed. My car looked like new inside & out. Friendly, professional staff.

  • 9/2/16

    I have been taking my vehicle to Spectrum for many years now and I will have to say they are the best. They always do Superior work and Javier has treated me very well. My vehicles are always clean and ready to go when I get there to pick it up. I recommend them to everyone.

  • 9/1/16

    Our neon had been through so much since we bought it 12 years ago. It had been totaled and rebuilt, faded and bumped and just run through the wringer. But we just really loved the car so we took it to Javier at Spectrum. Told him that…
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  • 8/31/16

    Henry went above and beyond trying to keep the cost down for me. Appreciate his professional opinion and I get my old car running like new again! Everyone from front office to technicians are superb. Would highly recommend Henry!

  • 8/27/16

    they did a great job 5 plus

  • 8/25/16

    This was the second time we have dealt with Spectrum and we would recommend them as our experience was outstanding in every way. They are now our first choice in auto repair.

  • 8/22/16

    I was referred to Spectrum by someone who had used them previously, and they had been extremely pleased with their work and their pricing. I wasn't disappointed! They were so professional, courteous and kept me apprised of the progress of their work. When I picked up my…
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  • 8/17/16

    The car was restored to fantastic condition. Friendly service that worked with me to understand exactly what I wanted done.Repair work is indistinguishable from the rest of vehicle .

  • 8/12/16

    All the staff at Ina Road Auto Collision are very knowledgeable and take the time to address all concerns. I highly recommend this shop!

  • 8/12/16

    This shop is great on time . Cleaned my car! All repairs were done to the specifications on the estimate. I couldnt be more happy with the repairs thatnks Javier, and Henry you guys are great people

  • 8/12/16

    Good people, great work. Was a pleasure working with your group. It always great to see the work done right the first time, on time and to find a clean/washed truck when picked up A PLUS. will do business here again. Thank you. Mr. Javier Avalos represented you well.

  • 8/10/16

    Had some body work and special paint to my Mustang all turned out perfectly. Got the car back the next day at a very reasonable price. If needed, would not hesitate to return Spectrum.

  • 8/7/16

    Easily the best automotive repair experience I've ever had. Our car looks as good as new, and Henry was absolutely wonderful! He made sure my car was completed ahead of schedule, and that I was able to go about my week without any inconvenience!

  • 8/6/16

    Spectrum did such a good job on my SUV several years ago I decided to return for work on my Mercedes. Their work is outstanding plus the staff is so nice and efficient. Javair must be mentioned as outstanding. I live in Green Valley but did not have to drive…
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  • 7/31/16

    Excellent service, and superb work! I would highly recommend Spectrum to my family and friends!

  • 7/30/16

    I was very impressed with the fast service that I received and the care which my car received. Your personnel was very efficient .and greeted me with a smile. I will certainly recommend this shop to anyone looking for a reliable place to take their car for repair.

  • 7/29/16

    Superb work. Javier, Echo and Kristopher were extremely professional, courteous, and efficient. They were sensitive to our rental needs. The body work was completed in an expeditious manner and they even detailed our car! We highly recommend Spectrum!

  • 7/27/16

    My mechanic (who I love and trust) referred me to Spectrum for body work years ago. This is our third time working with them and I since day one I have felt that they are exactly what their motto states: simple, straightforward, genuine -- to me this is a good…
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  • 7/27/16

    I was a first time customer to this shop last week. They fixed my bumper and i was very pleased with them. So when our neighbors house was painted and the over-spray got on my car I knew exactly where to get it fix. They got me right in and…
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  • 7/27/16

    I took my car into this shop after i accidentally pulled my front bummer off. I went in expecting to be told to make an appointment for a week or more in advance they got me in same day and fixed my car at a fair price! I will for sure be a repeat customer.

  • 7/27/16

    Spectrum did a great job working on my car. Everyone there was very friendly and they worked very quickly. I got my car back the same day I took it in. Their estimate was exact to what it ended up costing me. Along with keeping me posted through every step…
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  • 7/26/16

    Our car looks wonderful! Henry goes out of his way to give you excellent service!

  • 7/20/16

    This company was amazing, there quote was very reasonable and they did an awesome job on the car. We worked with Kris and he was very easy to work with and explained all of the charges completely. They had the car done quickly and I was able to have a rental if I needed to. I will definitely be going back if I need to.

  • 7/18/16

    Henry was very pleasant and efficient! Was stress free, kept us informed and was done ahead of time. The Van looked great and was as a nice surprise cleaned inside and out. Would recommend!!

  • 7/17/16

    I was involved in a fender-bending and needed a replacement hood and grill. I obtained 3 estimates and selected Ina Road Auto Collision because I was most impressed with their bid even though they were the middle estimate in terms of cost. I took the car in at…
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  • 7/14/16

    Henry is personable. Service is prompt. There was an estimate within 1/2 hour. Later, an appointment was set for 2 business days later. A nice man drove me to and from my home for the car drop off. The bodywork was completed within the time allowed. I am happy! Henry is courteous and thorough.

  • 7/9/16

    Very prompt and courteous got the car back before the promised date.

  • 7/5/16

    I recently had my 2009 Toyota Camry repaired @ Spectrum body shop in Tucson,Az. I was completely satisfied with the work done and I complement Henry A****** as well as owner-Javier A***** on their focus of exceeding my expectations! Spectrum will definitely be my shop of choice should I have need of their services in the future.

  • 6/30/16

    Javier is a great communicator, and the job the shop did was perfect. The paint work is invisible.

  • 6/23/16

    I am extremely pleased with the service here. Javier was very knowledgeable and the quality of the fit and finish was top notch.

  • 6/18/16

    Javier and his staff were outstanding. Did a great job, very friendly,no hassle and even cleaned inside/outside of my car before I picked it up. I would recommend them highly.

  • 6/18/16

    I have used this shop before and have been satisfied. This time they promised me it in 2 days and did it in one. Just fantastic. I dealt with Chris who was very informative. Hopefully I don't have to use them again, but I sure would;)

  • 6/14/16

    I took my truck to Spectrum to get the front bumper fixed and the employees were so friendly and very kind! Henry kept me informed and was very helpful through out the whole process. I would highly recommend Spectrum to you and your vehicle!

  • 5/30/16

    I was completely satisfied with the service i received. The staff was very professional and a pleasure to do business with. The work on my vehicle was completed in a timely fashion. I was especially pleased about the nice car wash I received! Thank you.

  • 5/14/16

    I had a very pleasant experience with Ina Rd Auto Collision (Spectrum). They took care of the problem with my car with speed and efficiency. My car needed a new hood, grille, bumper, headlight, fender, window washer resevoir, etc. Henry kept me up to date and informed.…
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  • 5/7/16

    Henry Andrade handled my claim. he was friendly and very helpful in guiding the wok on my car. The car looks beautiful and he delivered the car 4 days before he promised it. Allstate insurance worked hand in glove with Henry to support me completely. I will tell all of my friends about my experience with Spectrum Ina Road Auto Collision and the coverage of my claim.

  • 5/6/16

    My car was in a rear-end collision in February. Javier's shop did an excellent job repairing and painting the bumper. It looked brand new! We wish he could have done the rest of the car too! Also, I had accidentally opened the back hatch too fast…
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  • 5/3/16

    We had hail damage to the his and car top.The repair for this was beautiful, none could tell the car was damaged. At the same time we had damage to the front right bumper that is also undiscernable! The paint is perfect. The job was done on schedule.

  • 4/27/16

    On April 6th I returned to Spectrum with my car and processed thru Henry and my Insurance (Mafre) my claim. Spectrum was great. Efficient and helpful. They worked with my Insurance and since we had out of town plans, they helped me with a rent a car thru Enterprise that…
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  • 4/26/16

    This shop is a very friendly atomsphere. Estimate was done accurately, work was completed promptly, same day service. I highly reccommend this shop. Thank you Kristopher. Will come back for all auto body needs

  • 4/15/16

    The team at Spectrum did a great job at a dent pull and paint touchup on our suburban. Everything was done and looked perfect in 24 hours!

  • 4/14/16

    I initially visited the shop for a quote to repair a back end/tail light repair. An unfortunate mishap. I immediately felt their concern and respect. They took time to give me a quote and I stayed in touch with them till I decided to either pay out of pocket…
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  • 4/12/16

    Henry Andrade was very knowledgeable and thorough during my initial visit and then upon pick-up. The office is very clean and everyone there was super pleasant. The work they did was fast and complete. Very satisfied.

  • 4/10/16

    Fantastic shop. Did great work on my classic car. I highly recommend them for any body and paint work.

  • 4/8/16

    Javier & his crew did a wonderful job repairing my college age daughter's beater car that had been hit by a young man with limited insurance. Javier clearly explained the parts & repairs needed to get the car up & running safely. He also kept us up-to-date on the progress…
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  • 4/8/16

    Professional, personable, and prompt. Javier Avalos is willing to listen and goes beyond all requests. The staff is friendly and efficient.

  • 4/1/16

    This shop and Henry did an amazing job fixing my daughters car! I am so impressed that I am taking my truck there to have the dent removed in my truck now. What a great group of folks to do business with. Very professional and not only did they fix the damage from the hit and run they also had the interior cleaned! The car looks brand new again!!!!!

  • 3/30/16

    Excellent work and service. I was given careful explanations and courtesy. Plus my car was cleaned inside and out--looked like new!

  • 3/25/16

    Javier and his staff are very friendly, helpful and honest. Their work is excellent and their pricing is fair. I've used them twice in the past 5 yrs and have found them to very reliable in terms of what they promise and what they deliver.

  • 3/21/16

    The service was exceptional, on time, done right, cleaned up, and all paperwork processed correctly.

  • 3/1/16

    Left front bumper cover had several deep gouges 6" to 8" long. The front bumper cover was refinished and repainted. It now looks factory new. Excellent work by the shop and great customer service by Kris.

  • 2/27/16

    The repairs look great

  • 2/23/16

    Javier was professional and efficient in preparing the estimate and coordinating the work. The repair was performed as promised at a reasonable price.

  • 2/21/16

    Very pleased with the paint job of this vehicle. Out of the 3 quotes for this van Spectrum, by far, was the cheapest.

  • 2/16/16

    These guys were great & fast! The cost to fix a paint scratch on my car was $200 cheaper than my deductible PLUS I got my car back the same day I dropped it off. I will definitely be recommending this place to friends.

  • 2/16/16

    awesome job, biggest problem was waiting for my rental so I could get to work. people were great.

  • 2/16/16

    Our car was repaired in a very timely manner. The work done was excellent. We are very pleased and will use Spectrum Ina Road Auto Collision again if the need arises. We will also recommend them to others.

  • 2/13/16

    What is Great Customer Service ? As soon as I walked through the front door I was greeted warmly, promptly and professionally by Javier, his father and staff. Their estimate to repaint my rear bumper was 50 % less than one estimate I had and 100% less than another. I was…
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  • 1/25/16

    Great service overall, underlying problems were fixed and a rental car was provided with insurance. Very friendly staff, although keeping customer updated on the vehicle was a bit lazy... I had to call multiple times to be updated and was not called back until I had called 3-4 times.Female receptionist should have more automotive knowledge and experience.

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  • 1/24/16

    Extremely reasonable price, friendly & professional service. From now on I will not take my car to any other place!

  • 1/21/16

    Car needed front bumper repainted. Had many large white marks on a black bumper. The repair only took 2 days to do. The work was excellent. Car looked as good as new and the price was very fair. Very polite management. I highly recommend Ina Road Auto Collision. I am from Montreal, and we don't have quality auto shops like this back home.

  • 1/16/16

    Excellent customer service and work. Was charged the price I was quoted. Completed work quickly, providing updates. Very friendly staff. Highly recommend.

  • 1/14/16

    Overall, a very easy process and stress free! I was able to receive my estimate from Kristopher easily and quickly. His explanation of parts, labor and prices were clear. I authorized for parts to be ordered.I hadn't heard back from anyone in about a week so I called…
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  • 1/12/16

    Very pleased with the service provided at this shop. Henry, the guy who gave me an estimate on my car was very truthful, and I felt genuinely wanted to help me. The repair didn't take long, was the exact price as the estimate, and they cleaned it for no additional cost! I highly recommend this place!

  • 12/29/15

    Henry provided a reasonable quote to repair the big dent on the rear bumper cover. The job was done in a quick way and better than I expected. They also did some touch up of the vehicle side panel. Thanks.

  • 12/21/15

    My vehicle has "hidden headlights" which would no longer open. Henry Andrade wrote me an estimate to replace the left headlight door motor on Sept. 15th, 2015. The O.E.M. part priced-out at over $316 (He checked but no used or remanufactured part was available). I requested (by phone) that the…
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  • 12/16/15

    work done promptly and at estimated price. we have used them before on an insurance claim. would reccommed them.

  • 12/1/15

    I picked this location because it was on Allstate Insurance's list of providers. My initial contact was with Henry Andrade who was very courteous and helpful. When I dropped my vehicle off, Henry went over what would need to be done to fix my car and arranged a rental car…
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  • 11/26/15

    TERRIFIC. First, they gave explained the problem, then offered a solution and finally, gave me a quote that was less than half of the first two quotes I received. Then I asked for it before Thanksgiving and I was able to pick the care up the morning of the 25th. The work was perfect. My car looks great. I am one happy camper!

  • 11/13/15

    Fantastic Job! My passenger side door had been damaged and today when I picked my my truck it looks brand new. They offered a ride to me and washed the inside and out. I am not sure but I think they even put gas in it. WOW! I would highly recommend Javier and his crew.

  • 11/6/15

    Javier Avalos handled the estimate. He was friendly, knowledgeable, and efficient. The initial and final estimates were very similar and reasonable. When the work was done, the car looked like new. They satisfied my insurance company, so the repairs were approved very quickly. They don't make Saturn cars any…
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  • 10/29/15

    Was given a two week time frame to repair vehicle, took four weeks, had to wait on parts, first attempt to pick up vehicle found multiple problems, body panels not alligned, could see all welds, glass scratched, water in spare tire compartment, sanding dust over entire interior of car,…
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  • 10/21/15

    This is the second vehicle to be repaired, very satisfied with work and Javier too. This company was referred to us by several other satisfied customers. Take your vehicle in for an estimate and see this great operation.

  • 10/6/15

    Javier and his team went beyond expectations and provided the best service I have ever had in dealing with repairs on my car. Not only was my car completed waayyy ahead of time, but they worked with the insurance companies on my behalf. I will always recommend this team for ANY work that needs to be completed, I'm sorry I didn't discover them sooner!

  • 9/30/15

    I recently had the front and rear shocks removed/replaced on my Dakota truck. I can always count on Henry and the Spectrum crew to do a professional job in a timely manner. Again, thank you Henry, Javier and the rest of the crew.

  • 9/16/15

    I was very impressed with the quality of the workmanship on the repair of my vehicle. Javier Avalos was very professional and my final bill was the same as what I had received as a preliminary estimated. I will refer others to Spectrum in the future.

  • 9/5/15

    Spectrum was very professional and did an excellent job of fixing our bumper and repainting it to match our Pearl While. The amount we paid was exactly what was estimated. Furthermore, the cost was 2/3rds of what the repair shop near our house wanted to charge. Thanks Julio and the rest of the team.

  • 8/19/15

    Great job, courteous, honest, and of course the quality of the work performed was outstanding. I've used this shop on a few occasions, and they have always performed well. I really enjoy how helpful they are in collaborating with the insurance and rental car organizations to make this process as painless as possible.

  • 7/30/15

    Henry at the shop did a terrific job of giving me a good estimate and letting me know what would need to be done. They got me in on my schedule and delivered the car as promised. The work was perfect and the car was cleaned inside and out. Great job by Henry and all of Spectrum Auto!

  • 7/2/15

    I will recommend this business and Henry A. enthusiastically to friends and family. The work was excellent and done in a very reasonable length of time. Henry was compassionate, professional, thorough, and totally likeable. What started as a very rotten experience (the wreck of my new FIT)…
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  • 5/17/15

    Henry was very professional, complete and accurate in his estimate process. The shop was timely and right on schedule. They even provided transportation to and from the shop to our home. Thanks for a job well done. Highly recommended.

  • 5/14/15

    Bumper repair on FJ Cruiser - Spectrum gave me the best estimate (after checking with a number of other shops including Dealer). Superior customer service across the board, all very friendly & knowledgeble. Repair was fantastic! They even gave me a ride home! It is my pleasure to endorse this business. Thank you Henry and all!

  • 4/23/15

    Both front and rear bumpers and a trunk lid needed to be replaced, and my car is as good as new after it left Spectrum. Henry A. was the one to help me the most and took a great care of my car and me during the whole process. He is the biggest sweetheart! Thank you so much!

  • 4/9/15

    Bumper replacement, outstanding job. Delivered as promised. Great customer service!

  • 4/3/15

    When I needed my daughters car repaired I had 3 different people tell me to use Spectum, and I am glad they did. The car looks great and I now have a new friend with Henry A. Great experience!

  • 3/29/15

    This is the third time I have used this shop and have never been disappointed yet.The car is always ready when promised. Car comes back detailed, wash waxed, carpets and inside detailed. Always looks like it came off the showroom floor

  • 3/26/15

    Excellant work--looks like new Great customer service Would tell anyone that needs car repair to call them.

  • 3/24/15

    I am a repeat customer. This is the most unusual auto body shop you will ever visit. The staff are friendly, courteous and all the employees seem to be quite happy. Their estimates are so precise and they are very good at managing any insurance claim. …
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  • 3/19/15

    I have been using this location for my auto body repairs for years. Why? Henry A! Each and every time I have had something repaired or painted, he has overseen the quality of the workmanship, ensuring my 100% satisfaction. Everyone in the office is always friendly…
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  • 2/25/15

    Great work, very friendly and I would use them again.

  • 2/13/15

    Henry has been extremely helpful and efficient in repairing accident damage to our Saturn Vu. This is the second time we have used his services and we highly recommend him

  • 1/29/15

    Dealt with Henry. Awesome, did more than required

  • 1/29/15

    Did a beautiful job, looks like new, inside and out. Friendly and great service, took me back to my home and picked me up, and did the work in the shortest possible time. Will recommend to anybody I know, needing body work done.

  • 1/16/15

    I picked this location because it was on my insurance's list of providers. My initial call was with Henry who was pleasant and helpful. When dropping my vehicle off, Henry went over what would happen to fix my car and even arranged a rental car for me which was…
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  • 12/10/14

    just had a panel on my car repainted at Spectrum. The service was timely professional and courteous. Henry went above and beyond and was a pleasure to work with. I highly recommend Spectrum Collision for car painting /repair work.

  • 12/3/14

    I felt at home with Spectrum auto repair..Henry the shop manager was very thorough in explaining the options and estimate of my Kia Sportage and I felt so confident in his estimate of repair...the office girl and all associates and service was fantastic with trust and work done on my…
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  • 11/28/14

    Javier is very professional in his approach. The first impression was excellent. I have a very low bumper on my car and I ripped it on a curb. The price to repair was very reasonable. The completed job was excellent. The paint match was excellent. You can't tell any work…
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  • 11/27/14

    The staff, especially Javier & Lea, were very attentive & considerate of my schedule. The attention to detail & finish is one of the best I've ever received on any of our cars. I will definitely recommend this shop/staff to friends, neighbors, my company & fellow chambers of commerce members. ---Thanks, Humberto N. Stevens

  • 11/22/14

    Henry and the entire crew were wonderful. I was updated daily about the progress of their work. I was treated professionally and will recommend this shop to all of my friends and colleagues.

  • 11/18/14

    Before going to spectrum I had three appraisals which gave me nightmares. The appraisal with spectrum was satisfying to no end. There service exceeded my expectations. I cannot describe how satisfying the estimator, Henry Andrade, extended his help and service. I would recommend Spectrum, to my family and friends.

  • 11/17/14

    The service your shop provided to fix my many bumper cracks, scrapes was timely, excellent, and I think reasonable. Henry went over the proposal and then reviewed the invoice with me. I recommend your shop to anyone in need of repair. Sincerely, Liane G.

  • 11/14/14

    Superb service, quick response, very friendly staff, very pleasant pricing. All add up to a terrific experience with Henry at Spectrum Ina Road Auto Collision. Henry came well recommended, and surpassed what I was led to expect. Very pleased. Reference Number is 71323.

  • 11/13/14

    Javier was a pleasure to work with. He was honest and made sure that I did not waste my money on unneeded repairs. I highly recommend Spectrum Auto Collision.

  • 11/13/14

    I had such great service I've referred my sister who needs a total paint job.

  • 11/13/14

    Had the front splash guard replaced and front bumper assembly realigned. I have never received such great, fast and efficient service as I experienced at this shop. The person I dealt with, Henry, was very pleasant and knowledgeable. My vehicle was repaired,washed and returned to me in…
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  • 11/13/14

    Had my Mercedes repainted. They did a wonderful job and surpassed my expectations.

  • 11/12/14

    I have used Spectrum Auto Collision in the past and referred my Mom to them as well. They took care of everything, including working directly with the rental car agency on updates on when my car would be ready. The employees at Spectrum are so kind, caring and understand that…
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  • 11/11/14

    Spectrum Ina Road Auto Collision did an excellent job on my front bumper on my Toyota Camry. Henry and Jaiver are very friendly, nice and very professional people. Jaiver brought me my rental car to my house, that was very kind of him. Henry did an excellent…
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  • 10/31/14

    When my insurance company asked if they could use Spectrum, I was thrilled. Spectrum has had an outstanding reputation for years. My mother used Spectrum 2 years ago. She was treated respectfully and her car still looks flawless today. Javier Avalos, who did our estimate, is professional, thorough, and knowledgeable.…
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  • 10/24/14

    Spectrum is fantastic! They did a beautiful job repairing our driver side door and mirror - not to mention detailing our truck which was totally unexpected. Henry was wonderful to work with, and I would highly recommend both he and Spectrum.

  • 10/22/14

    I cannot say enough to express my appreciation of the work performed by Ina Rd Auto Collision. The repair to my vehicle's "keyed" scratch on the hood was flawless. Many thanks to manager Javier Avalos for his kindness and consideration. I highly recommend the services of this establishment.

  • 10/21/14

    Small paint scratch, repaired with a high degree of skill. But, the most impressive thing about my experience was not the quality of the repair. While inspecting my vehicle, Henry asked permission to open the door and enter my vehicle. He didn't have to do that and…
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  • 10/20/14

    Spectrum Ina Road Auto repaired the right rear fender of my Accord promptly and did a !st rate job. The office management personnel were courteous, very helpful, and a pleasure to work with. one of them personally drove me back to my apt. and volunteered to pick me up…
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  • 10/11/14

    nice job on the paint took a little longer than expected but I am pleased with the repair. thanks for the pickup to get my car

  • 10/10/14

    Did very getting completed at the time they said it would be done and the car looks very good.

  • 10/10/14

    Henry was great to work with. He was able to schedule the repair on short notice and completed it on time at the quoted price.

  • 9/30/14

    Repairs on the vehicle were perfectly and professionally done. Javier was to have met us at his office at 7:30am for intake of the vehicle. He did not show up. He was to have called us to let us know if a delayed part had ben delivered. He did not call. He…
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  • 9/29/14

    My car was considered a total loss by my insurance company. I was willing to have my car repaired and pay the difference myself between their settlement and the total cost of repairs. I was very pleased with the contact I had with Mr. Henry Andrade regarding all the issues…
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  • 9/24/14

    Their work was exactly what they promised. Finished product was wonderful. I would use them again.

  • 9/12/14

    Great work done super quick!

  • 9/11/14

    Spectrum Auto Collision is awesome. I've had to get body work done twice due to accidents, and I've taken my car to them both times. They always go above and beyond. They are very friendly, do amazing work, and get your car back to you quickly. I wouldn't take my car anywhere else in Tucson. HIGHLY recommend.

  • 9/9/14

    The Driver door lock had been punched in so I needed to have the handle replaced and the lock cylinder reinstalled. I was told I should get a "Jimmi Jammer" to prevent this from happening again and it would come with window decals to warn potential perpetrators the device was…
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  • 8/29/14

    Very fair price and excellent work. The repairs look like factory. Henry is a true professional. I would have them repair all my vehicles. They touched up some scratches on my bumper for no charge. They even cleaned my car inside and out. Thank you!

  • 8/27/14

    I had a very positive experience at Spectrum. Henry was very friendly and helpful and they did a great paint job on my car. (They even shuttled me to get my car when it was ready. That gentleman was also very friendly). I would highly recommend this shop

  • 8/25/14

    The service was excellent. Repairs were done on time and the repair looks flawless. The service was first rate. I recommend highly.

  • 8/24/14

    My bumper was punched in the size of a basketball and Spectrum heated the bumper & blew it out costing under $500 instead of going for a new bumper! Plus, they polished my left front headlight that had become weathered and the whole car looks wonderful now. You cannot tell the bumper had a problem - Spectrum is really great. Janet

  • 8/8/14

    Best shop ever.My door was crushed and had to be replaced.Paid extra for some scratches and dings.Hardly recognized the car when I picked it up.Didn't look this good when it was new.Not only did they do perfect work on the body but totally cleaned the inside of the car.Nobody does that.

  • 7/29/14

    They definitely went above and beyond what would normally be expected. We were very pleased and would definitely recommend them.

  • 7/29/14

    This shop did a great job fixing the passenger fender and matching the paint color on my Kia Amanti using OEM parts. They kept me informed on the progress and even completed the work ahead of schedule. Another nice touch was, they had a rental car ready for me when…
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  • 7/28/14

    Excellent work; done on time; reworked as needed; work fully guaranteed for life. Well done!

  • 7/10/14

    Had the hood and top of my 2006 Honda CRV painted at Spectrum. Javier and the rest of the staff were wonderful to work with. The work was done quickly and paint matches great which is no easy feat with a red car!

  • 7/8/14

    We took our car in to have the door repaired and they did an excellent job. I was impressed I couldn't tell the car had ever had any damage. They got my car completed on time and it even came back cleaned! A big thanks to the staff.

  • 6/30/14

    Javier, Henry and staff always deliver excellent service with reasonable and honest prices! I can depend on them to fix any issue within a very reasonable amount of time and money!

  • 6/27/14

    Well taken care of. Done well and done on time.

  • 6/27/14

    My car looks brand new, they did an excellent job. Henry and Javier were extremely helpful, very knowledgeable. The estimate Henry gave me was exact, there were no surprises. An excellent experience.

  • 6/7/14

    I had been looking for a body shop to fix a dent on my Murano. I was referred to Spectrum and went in for an estimate. Javier Avalos was very professional and friendly and I received the estimate quickly. Their estimate beat all others I had received…
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  • 6/5/14

    The work was on time and budget. I could not be happier with the work was performed on my new car (2200 miles).

  • 5/27/14

    I went to Spectrum to have my car painted. My ten-year old car had several knicks and the paint had started to oxidize. After the great paint job I received at Spectrum, my car looks like a new car again. Thank you Javier and Henry for such a great job!

  • 5/25/14

    Great job fixing the dent and done when predicted. I would recommend to others as a friend recommended them to me.

  • 5/22/14

    We received excellent service. Our representative, Henry Andrade, contacted us daily to keep us informed as to progress. He is very personable and has a wonderful sense of humor. It was a pleasure to have him assist us. He turned what could have been an unpleasant…
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  • 5/21/14

    Very personalble service at a great price. I felt condident in the staff and the work to be done. I wasn't disappointed. Good job with warranty. I recommend highly.

  • 5/8/14

    The staff at Spectrum have helped us numerous times now. They not only got us in fast but had a rental car for us too. While you hope you never need their services, if you do they're AMAZING and always smiling.

  • 5/5/14

    My experience was excellent. The repair was done very well and on time, and the customer service was simply first class.

  • 5/5/14

    I want to send out a big "THANK YOU" to Henry and staff for the excellent customer service I received throughout the process of having my Durango fixed. This is the second time I've had to bring my vehicle in due to two separate accidents in an 18 month period and both times I received service that went above and beyond.

  • 4/30/14

    Great service and great work. My second time using them and everyone is friendly and professional. I have recommended them to friends and will continue to do so.

  • 4/29/14

    Up to now, I have had a total of three experiences dealing with the Ina Road Spectrum Auto Collision business and I would highly recommend this auto shop to all my friends and family. In January 2014 (70271), my late husband's Dodge Dakota truck was totaled by another person…
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  • 4/29/14

    I went in for a quotation. Javier was amazing to deal with. Very professional. I will take my car in when I return in October. We were referred by friends who were extremely happy with the quality of the work. Thank you Javier.

  • 4/24/14

    Professional exam and appraisal of car, estimate fair. Completion when promised.Work superb. Recommend without reservation.

  • 4/23/14

    The shop was awesome. very professional and super efficient. took my pick up in for right front damage on Wed, thinking I'd be without my veh. for a good week,Henry looked at the damage said he'd start right away on it and I'd have it back by Fri. eve. I…
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  • 4/23/14

    I contacted Henry to have a dent fixed in my truck. I was very pleased with the outcome and with the short amount of time it took to have it repaired.

  • 3/29/14

    Henry was great in getting my car repaired from an accident. He made every effort to find a wheel that had been damaged and when he couldn't he had the wheel repaired. Everyone at the establishment is friendly and helpful. They make you feel good about having your car repaired there. Thank you all, especially Henry!

  • 3/24/14

    We are snowbirds in Tucson. Needed some front end body work done. Spectrum was suggested and we are proud we took it there. In 8 AM and out by 5 PM. Washed and cleaned inside and out. Fair priced. We made some new friends also. Call Henry at(520) 744-4454 and you won't disapointed.

  • 3/9/14

    Very professional office. the work done on my car was excellent. The car looked like a new car. It was cleaned on the inside and looked beautiful. I would recommend this company to anyone.

  • 3/4/14

    Very professional staff and efficient repair!! My car was ready as promised, and I am very happy with the results. Will definitely do business here again!!

  • 2/28/14

    Henry and hic crew did an excellant job painting the hoodulge and rear deck between the tail lights a satin black. The Mustang looks great. Would definatly return to that shop for any body work.

  • 2/26/14

    Our family was quite pleased with Spectrum Auto. The repair looks "good as new"...our car was returned to us in a timely manner, washed and ready to go!!

  • 2/26/14

    This shop did a great job. Best repair I have ever had. Courteous, accurate, efficient. I would recommend this shop for any crash repair.

  • 2/25/14

    The service was prompt, courteous and excellent.Our beloved Honda looked and drove like new! The color match was perfect.

  • 2/21/14

    I am still in awe over the service I received from both Henry and Enrique - it was awesome! I believe they went above and beyond! Not only did they have a rental car waiting for me when I dropped off my car, and they had my car…
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  • 2/14/14

    I had the pleasure of dealing with Henry Andrade during my claims process/body repair. He was professional, efficient, competent, and polite as he walked me through the process. The repairs were completed on time and he updated me multiple times by phone during the process. The final…
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  • 2/12/14

    i want to tell you about henry andrade. he is absoultely wonderful, took his time with me, is kind and considerate, has done what he says he will(i mean the shop did), he is concerned and really cares about his coustomer. this is not the first time i have…
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  • 2/11/14

    I ricked a back fender of by pickup. I found 3 shops thru Garagefly and got three estimates. Spectrim call to make sure he could get the finder timely and they had one in stock that was hundreds less expensive and I like the openness of the owner doing the…
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  • 1/30/14

    The work was done well. The delivery of the vehicle was one and a half weeks later than estimated. Phone calls were not returned and it was virtually impossible to track the progress of the repair. Do not take your car there.

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  • 1/10/14

    Great job - outstanding service and quality. Thank you very much.

  • 12/14/13

    Henry and the team at Spectrum Auto Collision were extremely courteous and helpful in repairing my Ram. I had previously arranged for Enterprise to come pick me up, and when they didn't show Henry made a quick call and they were there in less than 5 minutes. This was the…
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  • 12/10/13

    Was very satisfied with the shop's explanation of the process and the quality of the the work done on my vehicle. Repairs were made in a timely manner, and care and concern were expressed by the shop. I was kept sufficiently informed during the process and it was…
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  • 11/18/13

    Henry was exceptional in his customer service, making sure everything was taken care of in a professional manner. He was very friendly and likable using humor at times to make an unpleasant situation more bearable. Thanks Henry and Spectrum!

  • 11/17/13

    "completely satisfied" per all aspects as performed by Henry Andrade

  • 10/22/13

    Both Javier and Henry were very nice and helpful. The collision team did an amazing job repairing my car! Thanks!

  • 10/17/13

    I ma very satisfied with the work performed on my vehicle. They handle everything in a very professional manner and I would go back if need be. My vehicle was finished in the time frame provided when I took it in

  • 9/2/13

    My wife and I had just bought a used Ford F-350 truck and wanted to get it totally repainted. My wife searched the internet for auto paint shops in Tucson and came across Spectrum Collision. From the first we both felt very comfortable with our decision to choose Spectrum to…
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  • 9/1/13

    Both Henry and Javier were great to work with. They answered all of my questions promptly. Henry managed the repair work, and it was excellent! My truck looks better than before my accident! Henry took care of the small details the insurance company missed. I couldn't be happier with the quality of the work and the final result with my truck!

  • 8/16/13

    Javier was very good about explaining the damage that was visible and warning about the damage that might not be visible yet. He brought me back to show me other work needed that wasn't on the original estimate, and he helped me understand how the insurance company would work…
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  • 7/14/13

    Contacted Henry the day after my auto accident. He was very informative of all of my questions. My car was towed to his shop without being there. The assessed the damage to my vehicle, kept in touch with me, my insurance agent and car rental agent. Got my…
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  • 6/22/13

    I had an excellent experience with Henry Andrade at Spectrum. The work was done well and in a timely fashion. Very professional and satisfying. I would recommend them to anyone.

  • 6/20/13

    After having my car for 21 days they had estimated it for 10 days. After receiving my car I had noticed some terrible things that were wrong with my car still after the accident. I have Multiple pin hole cracks in my windshield from the tree. I had figured out…
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  • 4/29/13

    I worked primarily with Henry. I have used this shop on several occasions. I trust them, they are fair and courteous. The office staff is friendly and they make you feel comfortable. You know they stand behind their work and they are pretty much hassle free. I took my car…
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  • 4/24/13

    Could not have been more satisfied. The work was excellent, pickup time was as promised and overall customer service was excellent. Would never hesitate to go back.

  • 4/19/13

    The entire staff knows the meaning of customer service. As a woman, I have been ignored more often than not when I bring my vehicle to bwe services, but at Spectrum, I was warmly greeted and taken exceptionally good care of. I went in to have…
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  • 4/5/13

    First accident ever. Wasn't sure my Lexus would be worth fixing since it's a few years old. I'm VERY glad I put it Henry's hands & he kept me informed every step of the way. My vehicle looks so new, I'll be keeping it for several more years. I'm not easily impressed... bravo gentlemen.

  • 3/1/13

    I am very happy with the repairs on my car. Excellent craftsmanship, friendly and prompt service.

  • 2/26/13

    They were fast, nice and very convenient. my car looked better than before!

  • 2/8/13

    I had some body work done, my car detailed and my headlamps restored. The car now looks perfect! Spectrum was highly recommended to me by a friend who had her Honda CRV completely re-sprayed, and that too now looks brand new. Henry was professional and courteous and Javier exemplified…
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  • 2/7/13

    Spectrum Ina Road Auto Collision was excellent. They provided personal service and went out of their way to make everything right. All of their staff, were professional and friendly. I cannot recommend them more highly.

  • 2/5/13

    Javier worked with the insurance company to expand the repairs originally quoted by 'the other guys' insurance appraiser. They would have gotten off quite a bit cheaper and I wouldn't have been satisfied with the results if I hadn't had Spectrum in my corner! Thank you Javier, Henry and Leah! The work was exceptional and the staff kept me in the loop during the whole process.

  • 1/26/13

    Good work done promptly at a fair price. Highly recommended.

  • 1/25/13

    We chose Spectrum Ina Road over our other quotes because of Henry's friendliness, thoroughness and professionalism. The shop was very clean and the whole office staff was friendly. It took a while to get the BMW parts , but once the parts came in the job was done quickly and looks beautiful. No one will ever know I damaged my car unless I tell them!

  • 1/20/13

    Customer service was super and the quality of workmanship was topnotch! Spectrum is an Allstate-guaranteed repair facility and customer service made sure the process and paperwork were clear and transparent. They even had the rental car there waiting for my pickup. I never had a doubt about…
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  • 12/4/12

    My insurance company sent me to Spectrum Auto after I was hit by an uninsured driver. I figured they'd send me to the cheapest auto body shop in town. Boy was I wrong! I was blown away by the quality of service (enough so that I took…
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  • 12/3/12

    This is the 2nd vehicle we've taken to Spectrum and we have been very satified both times. Henry and his staff were friendly, efficient and knowledgable. We'll definitely go back to this shop next time we need auto body work.

  • 11/2/12

    This Shop was very professional and very congenial, the friendliness was exceptional. The repair work was excellent and you would never know the accident happened. I would recommend this Shop to anyone. I cannot say enough good things about Spectrum.

  • 10/30/12

    This is an amazing place to have your car worked on. They are professional, pleasant, and honest. The results are spectacular too! You can't go wrong going here to have work done.

  • 10/1/12

    Thanks to everyone at Spectrum for making this unfortunate experience as smooth as possible. Henry did an outstanding job with everything from start to finish. It was obvious from the outset we were in capable hands. The repairs were excellent. I would highly recommend Henry and Spectrum to anyone I knew that needed collision related services.

  • 9/20/12

    Henry is THE BEST. Repairs done excellently and 5 days earlier than estimated.Was kept informed of progress at every step. Couldn't be happier with the service and work.

  • 7/13/12

    brought the car in for repairs that needed to be a private pay ( no insurance ) so cost was critical. these guys were great. Henry the estimator worked with me to keep cost reasonable. All the staff members I intercacted with were first rate. Just picked up the car it looks fantastic, can not say enough positves about Henry and the team

  • 6/9/12

    This is the second experience with Spectrum and I came back for a reason. They are professional, fair on their prices and to superior work. I was unable to drop the car off when they wanted it but brought it in a day early which they graciously accepted. The car…
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  • 6/6/12

    The complete Staff was very friendly and Henry was great. Everything he stated they would do, they did. Can't ask for more than that. Thank you very much Henry.

  • 5/17/12

    Passinger rear had damage do to being hit while parked.Ina Rode Collision repair it. Looked like new.

  • 4/11/12

    I took my Civic in because someone backed into my car & did extensive damage. Henry & the staff were excellent & provided great service. They are dependable & courteous & the work was done on time as promised. I had to take my car back for a small…
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  • 4/9/12

    So happy I found this shop for fast & excellent work at a great price. Always friendly service. Highly recommend this body shop..

  • 3/9/12

    OMG was I surprised and impressed. I took my new little BMW Z4 in to have a license plate bracket put on the front(most people bring the car in to have it taken off... go figure). Anyway, I went in to the shop on Wed with a bracket I purchased…
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  • 3/9/12

    Excellent, friendly service. Always ready when promised. I would highly recommend them to anyonw.

  • 3/8/12

    Thank you, Yvette and Javier!! (It wasn't a car they helped me with, but I had to choose a make and model above for this site accept my review.) It was a small outdoor bulletin board that they painted for me, and it turned out perfectly! It only…
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  • 3/7/12

    The office personnel and body shop staff are polite and highly professional. They were quick to make an estimate, and were reasonable in their pricing, even somewhat lower than others. "Hooray!" The work was done quickly, and to a high standard. I have used this body shop before with consistent…
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  • 2/16/12

    Henry, the gentlemen that dealt with my claim was phenomenal. He updated me daily on every detail of the process in fixing my car. Spectrum's office staff were so friendly, and when …
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  • 1/14/12

    I had my car painted due to sun damage. They did an excellent job and completed it a day early! I couldn't have been more pleased. It looks great.

  • 1/14/12

    Great service and great work everytime. On time, as advertised, above and beyond the requested work.

  • 1/14/12

    Javier and the team were friendly, helpful, knowledgeable and accommodating. Prices were reasonable and much less than at the dealership, but I still got great work done quickly with excellent service and a smile!

  • 1/5/12

    Wow, Not only did Javier beat my other estimate but he did it in half the time! I couldn't be happier, he also took a door ding off the passenger door that I didn't even mention! My car looks amazing! It was cleaned and my trunk was even organized and vacuumed. I will tell everyone I know to take their car here! Best experience EVER!!!

  • 12/26/11

    Beautiful workmanship, excellent customer service. My truck looks brand new. The interior and exterior is cleaner than when I dropped it off for repairs. I would definitely use them again and would recommend to others. Thank you Javier and Yvette.

  • 12/22/11

    Javier and Yvette provided excellent service. I have used this company several times for repairs and their service, work quality, and fair pricing have always been excellent. I will continue to use them in the future.

  • 11/17/11

    It's never a fun thing to have to visit a repair shop, however Henry Andrade made the experience as good as it could be. Congenial, competent, communicated thoroughly, and finished on time. This shop does good work !

  • 11/16/11

    OUTSTANDING JOB! Under tough circumstances trying to find parts this old, the end result was better than I ever expected. THANKS TO Javier and the crew at SPECTRUM.

  • 11/8/11

    Service was top notch. Finished product exceeded expectations. I would recommend to friends, family or anyone I knew wanted great service and their car fixed properly.

  • 9/9/11

    Had an ugly hood with peeling paint. Henry and staff provided good prompt service. Turned an ugly duckling into a beatiful swan. Good price friendly service. Recommend.

  • 8/8/11

    Spectrum Collision is first class and an industry leader. From there facility to the office staff there priority was my car and my convenience. Javier and his crew are some of the most friendly, competent and highly trained individuals in the industry. I would highly recommend them for your entire collision repair needs. If you go anywhere else you’re crazy. Byron R. Davis

  • 8/6/11

    This was my first experience having to get body work done to my vehicle. Javier and the office staff were excellent. They provided my estimate at my work location the same day I called. They were competitive in price and Javier took the time to explain the…
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  • 7/21/11

    Another great job by Spectrum! When we got the car back, everything looked great...perfect paint matching!

  • 6/1/11

    My second job done by Spectrum was better than the first. All work appears to be done first rate, on time and at a very competitive price.

  • 4/13/11

    Our insurance company recommended Spectrum after we had a fender bender. We had never heard of Spectrum before but trusted our insurance company's recommendation. We took our Explorer XLS and Henry Andrada (67125) took care of us. He gave us an appraisal and said that it would take approximately…
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  • 4/5/11

    The people were very helpful and courteous. Our truck was done sooner than we expected and the work was quality; it looked good as new.

  • 3/14/11

    My husband's car had some oxidation on the bumper and license pocket. There was also a dent along the wheel well in the right rear quarter panel. I took the car to the dealer and Spectrum. Spectrum had a better price, and even though I had never…
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  • 3/11/11

    Had a wonderful experience dealing with Javier! Prompt quotation, courteous, responsive, no surprises, quick turnaround and excellent workmanship. Highly recommend Spectrum

  • 3/7/11

    I am very pleased with the service and attention we received at Spectrum. We were contacted every other day as to the progress of the repairs. The quality of the repair was excellent. We received the car back 1 week ahead of schedule. I would definetly bring my car back if I need work done in the future.

  • 2/27/11

    The issue with my car was deep scratches in a rear quarter panel without metal damage, Spectrum did a "no can tell it" repair. I was quite pleased with the results and the courteous and helpful attention provided by the employees.

  • 2/20/11

    My Vibe spent quite awhile at Spectrum, but when I got it back it looked clean inside & out!

  • 2/12/11

    Great Shop! Very easy to deal with. Responded to my needs and concerns and made me feel comfortable about getting my car done right. They take care of insurance without a problem. The staff is very friendly. Henry takes care of his customers. When I picked the car up in was clean inside and out. I would defintely come back.

  • 2/4/11

    Wow! Typical great work on the damage, but when I pick it up it was cleaned inside and out. My car hasn't looked that good in years. That's why I always bring my cars to Spectrum and refer my friends to them.

  • 12/13/10

    Javier, Henry and Yvette provided excellant customer service from renting me a car, to completing the repair ahead of schedule and having the car cleaned for me. I highly recommend Ina Road Auto Collision Ed Stolmaker

  • 12/8/10

    My Taurus thinks this is her home away from home.Unfortunately,when driving an older vehicle they require more attention. Henry Andrade has created an exceptional experience for the many trips that have been required to keep our vehicle in tip-top shape. Henry has been helpful in keeping the costs to where…
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  • 11/24/10

    Ina Road Auto Collision (AKA "Spectrum") was excellent to deal with after my auto accident! Very friendly and service-oriented. Could not be happier with the repair! Henry Andrade was professional, responsive and timely with all interactions. This firm is a top shelf repair facility! Would highly recommend to friends and family.

  • 11/23/10

    This shop is always friendly when you come in (even on a Saturday) for an estimate. Very respectful staff who really have your vehicle in mind. They went out of their way to find a less costly part for my vehicle to help keep my out of pocket costs down.…
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  • 11/1/10

    My hats off to Henry and the ladies in the front office. Henry did a great job at helping me out every step of the way.

  • 10/15/10

    This is the second time I had my vehicle in for repair at this body shop. The customer service was great and the repairs were done quickly. My vehicle had even been washed when I picked it up. I trust this shop with my autobody needs!

  • 10/1/10

    The staff is very professional and works well with customers. Spectrum Ina Road Auto Body did an excellent job on the repairs to my car, as well as, completing my car in a timely manner.

  • 9/9/10

    I never take the time to write reviews, But Henry at Spectrum is the man! Take your car to him for n e damage or to clean your headlights... =)

  • 8/18/10

    I received my car back from Ina road collision and all I can say it's about time! It's about time a company paid attention to detail, cared for the customer and made me feel like I was in good hands. At 81 years old it has been a long time…
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  • 7/2/10

    I am glad to join the many that have given their praises to Ina Rd Auto Collision for the repair work they did on my car. Besides doing excellent work, I was totally impressed by their kindness, and the willingness to work with me, the auto insurance company, and…
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  • 6/24/10

    Great facility, friendly staff and quality work - what else can you ask for? Pricing was competitive and they stand behind their work. Henry was very pleasant to deal with. Thanks for the great work!

  • 5/30/10

    I was very impressed with the quality of service from Spectrum Ina Road Auto Collision. Their quote was very reasonable, and the care and attention to detail was outstanding. I would recommend them as a company that stands behind their word. Honesty, Integrity, and Quality.

  • 5/21/10

    Outstanding quality, customer service and affordability. Took my truck in to get the hood painted, the price was incredible, it looks great AND they detailed the truck inside and out- just part of their service. Second time I've used them - I will recommend them and, God forbid I should need to again, they will be my collision repair shop of choice.

  • 5/7/10

    If you are in search of extreme professionalism and someone who is enthusiastic about their work.... please talk to Javier! I had a collision with my car that would have cost 4x as much to fix and would have left me carless for 10 days in California. But Spectrum Auto…
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  • 5/7/10

    great service

  • 4/29/10

    I am re-restoring my 1960 Edsel Ranger 2-dr hdtp, and I brought it to Spectrum-Ina Auto Body to repaint the body the original red color. They did beautiful work and I want to thank all the workers who combined to turn out such a great job. I've had many…
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  • 4/11/10

    Spectrum Body Shop on Ina Rd. has offered by far the best consumer experiences I've experienced in a long time. I ran my truck into my car, on my own property. (Not something I willingly wanted to admit or share with anyone), but worth it to tell this story. Henry…
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  • 3/8/10

    Javier, You and your team have been terrific in every way. I am very impressed and appreciative of the professionalism of your entire team; from the first call from you to the many updates you provided along the way during the repairs. Your pleasant and reassuring demeanor provided me comfort to…
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  • 11/24/09

    Spectrum Ina Auto Collision was outstanding in all areas. The work was excellent, and the staff courtesy and professionalism was excellent. Henry did a very good job of keeping in communication concerning the progress. I would give them the highest recommendation possible.

  • 10/23/09

    Henry was very helpful and fair.

  • 10/19/09

    repairs done on time, very professional and courteous employees.

  • 10/16/09

    I am not only pleased with the repair work Spectrum Ina Road Auto Collision performed on my van, but I'm also extremely grateful to Henry Andrade (and the body shop technicians!) for working within my tight time deadline. This was the second time I've brought my van to Spectrum…
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  • 10/13/09

    I am not only pleased with the repair work Spectrum Ina Road Auto Collision performed on my van, but I'm also extremely grateful to Henry Andrade (and the body shop technicians) for working within my tight time deadline. This was the second time I've brought my van to Spectrum…
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  • 10/3/09

    Very professional. Fast response,quick turnaround, quality workmanship, good price. Also, pleasant people.

  • 9/23/09

    I had the hood repainted and they did an excellent job matching color to the rest of the car. It was finished in a timely manner. The car was totally cleaned before I picked it up, looked brand new.

  • 9/17/09

    Good price, repair work paint on this older vehicle was well matched to the existing body and paint. Vehicle was clean when I picked it up.

  • 9/4/09

    I had a great experience. The work was done promptly and accurately. I was even driven back to my house and picked up again. I would definitely do business with them again.

  • 9/1/09

    My car was vandalized and had a lot of damage done to it. I was moving out of state at the time, and needed it fixed quickly. Javier Avalos and everyone at Ina Rd Collision not only had it ready in time (No small feat for the amount of time…
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  • 8/29/09

    The front end damage to my 400 mile BMW was fixed to perfection. Excellent work and would recommend to anyone!

  • 8/29/09

    As usual, they did a great job and timely.

  • 8/27/09

    Henry and Yvette were very courteous, efficient, and knowledgeable. Work was done when promised, this has been my best body shop experience.

  • 8/19/09

    The employees were courteous and friendly, and the service was wonderful. I highly recommend this shop anyone!

  • 8/14/09

    Very pleased with the fast service. They went the extra mile by lettting me drop the rental car off at Spectrum. I would not hesitate in using Spectrum again and making a recommendation to my friends to use them as well.

  • 6/26/09

    this business is the best there is no reason to go to any other place Henry and the office staff are helpful, friendly,and completely professional anyone who deals with people can learn from their approach

  • 6/20/09

    The folks at Spectrum Ina Road Auto Collision were fabulous. Made everything very convenientd and fixed my car as good as new and very reasonably priced.

  • 5/20/09

    This is the third time I have done business with Spectrum and I have alwasy been treated with well. The job has alwasy been done on time with no problems. Their painting and finish with great color match is perfect. There is no longer a reason to "shop around". anymore.

  • 5/20/09

    Highly recommend Ina Road Collision. They made it as easy as possible to get our car repaired. We were kept up to date on the repairs.They even took care of a few scratches on the car that were not related to the accident, at their cost. There customer service was excellent and our car looks good as new.

  • 5/14/09

    Spectrum did an excellent job with a fiberglass repair on my Corvette. The color match was perfect and looks like it came from the factory.

  • 5/14/09

    We had a great experience with this shop. Everyone was friendly and Henry explained to us all that would be done to our car. He was thorough and answered all of our questions. The work done on our car was GREAT! The paint job looks wonderful,…
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  • 4/26/09

    I had a great experience with this auto shop. They were quick, they did good work and helped me out with paying out of pocket for my repairs. On top of that they even helped me out with a rental car. I would definitely use them again. Thanks, Henry and everyone at Ina Collision

  • 4/25/09

    I felt I was respected in every way,I was told what needed to be done in every step of my reapair

  • 4/22/09

    Over a 10-15 year period, I have brought 3 different vehicles to Spectrum for a total of five repairs (none of them our fault, I'm glad to say). The results are always superb. Color always matches and the car is returned detailed and clean. This last time…
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  • 4/21/09

    The work was done on time and well. It included replacing skins on driver side doors and repair to left rear panel. Personnel were pleasant. Waiting area is clean.

  • 4/16/09

    I have been driving since 1969. I have had occassions to need body shops during those many years. Though I have received great service at times, never have I received the personal service and genuine care that I received at Spectrum and from Javier Avalos. Further, they did an absolutely…
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  • 4/1/09

    this is my second time getting minor repairs done on this car and the work has been perfect and the people in the shop are all very pleasant.

  • 3/17/09

    The team at Spectrum was excellent. Yvette brought the rental car right to me at work and traded vehicles. I did not have to do anything. They did an outstanding job on fixing my vehicle, and detailing it. (They did a better job than any car wash I have used, they even cleaned my engine). They gave excellent customer service, I will recommend them everytime. Thank you

  • 3/6/09

    Henry and everyone I talked with was so very professional and turned an awful experience into a wonderful one. My car actually looks better than when I brought it in! I would not hesitate to highly recommend this shop to anyone needing repair work done. Excellent work!

  • 3/5/09

    The work was done ahead of time. The bill was less than the estimate and Henry Andrade was exscellect to deal with. I an very pleased and would highly recommend there service

  • 2/13/09

    Yvette and Henry did a great job they knew everything except the comming weeks lottery numbers. If they did I don't think they would have shared them. Thanks for the quick and good work. I would have said thanks a million, but it would put us back to the lottery thing again. Happy Valentinesday. What no spell check.

  • 2/7/09

    Repairs were made well and on time. Staff was courteous. Henry Andrade was especially knowledgeable and helpful.

  • 1/31/09

    We were very pleased with the friendliness and professional feeling in this office. We were given and estimate, the total actually came in a few dollars under that estimate. We were told 2 days, but it took an extra day which was ok with us that they took…
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  • 1/25/09

    Very friendly and helpful.

  • 1/15/09

    Was exceptionally pleased with work on BMW! Would highly recommend them to anyone.

  • 1/8/09

    great job. Friendly service.

  • 12/26/08

    Spectrum was fast and friendly. They took care of all communication with my insurance company and were available to communicate with me. my car was fixed quick and was ready to go when I went to pick it up.

  • 12/24/08

    All services were prompt and done well.

  • 12/23/08

    Javier and his staff were professional, friendly and did everything they promised and more. I would recommend them to anyone who ever gets in any situation that needs body work. I "almost" look forward to my next trip there.

  • 12/19/08


  • 12/19/08

    Quick repair for my hatchback. Very friendly.

  • 12/18/08

    They were very helpful in the entire process of repairing my baby. I felt very confident in their ability and professionalism. My experence was easy and care free. Thank you for your help.

  • 12/17/08

    I found them to be very friendly and the services was incredible. The car was in and out in 3 days. I would recommend them to anyone.

  • 12/17/08

    Great service and great repairs. Javier was so friendly and hospitable.

  • 12/17/08

    Javier was very helpful in the estimating process he showed me how they will be fixing my car and explained to me in detail what they were going to do to my car. Yvette helped me with the ins they were giving me the run a round and she took…
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  • 12/4/08

    This is the 2nd time we have had our car serviced at Spectrum. The work is always done in a timely manner, their customer service is exceptional - Certainly dependable and they go out of their way to accomodate the customer plus are reasonable!!!! Recommend HIGHLY

  • 11/13/08

    The staff were great to work with. The work was on time and they did a great job in repairing the vehicle. The painting was excellent and they even detailed the engine while they had it. I would highly recommend them and would not hesitate to go back for any further work.

  • 11/11/08

    From the time i brought my vehicle in for the repairs Henry was just GREAT! I would recommend him to my friends, In fact I brought my sister today who will also have the repairs made to her vehicle.

  • 11/5/08

    Pleasant, painless, experience. Office was efficient and timely. Repair was excellent quality, car was washed and clean. I would highly recommend Spectrum to anyone seeking auto repairs.

  • 11/5/08

    KUDOS to Henry Andrade and the other professional and courteous staff at Ina Road Auto Collision. I had heard good things about their work from a friend who is very particular about his cars and would not take then anywhere else. Now I know why. There is…
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  • 11/4/08

    Work done is high quality and promptly completed.

  • 10/31/08


  • 9/27/08

    My truck looks great, they did a wonderful job Yvette was great, very nice and patient.

  • 9/25/08

    All of the Staff at Spectrum were extremely courteous and professional. My car was fixed in a timely manner and was done right. Also, my car was washed and detailed and looked amazing. I would highly recommend this auto shop to anyone who has any repair or…
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  • 9/25/08

    Excellent service- Henry Andrade was very professional and kept me informed at all times on the progress of my repair and insured me a good product which he delivered. I would highly recommend their service to my friends. Brenda Moreno was also very friendly and helpful and made me feel like family . Sincerely- Mark S. Kelleher

  • 9/19/08

    They did exactly what they said, and earlier than promised. Javier was very helpful, and easy to deal with on my estimate and repairs. I would highly recommend them to anyone needing repairs.

  • 9/16/08

    Overall, this shop provided excellent service. The estimate process was fast and efficient, the representative met my needs within my budget and then arranged a ride home for me so they could start work immediately. The work was completed two full days ahead of the promised date, and the vehicle looks great. I would definitely recommend this shop to others.

  • 9/12/08

    Great Service..wonderful staff. I would highly recommend this body shop to friends and family.

  • 9/9/08

    With all the hassle with the insurance, Ms. Melgoza did a great job as a customer representative of your shop. She has great people skills and we are happy with the way that she handled our situation with our car.

  • 8/10/08

    Staff was freindly and helpful. I was greeted upon arrival and help within a few minutes. My car was ready when promised. Workmanship was very good.

  • 8/1/08

    Best service ever; when Javier did the estimate he really tried to buff out the scratches and remove the paint from the other car; unfortunately doing all of that showed the dent which otherwise would not have been seen which was actually good for me because then we could fix…
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  • 7/31/08

    Great service, very timely repair. muchos gracias

  • 7/10/08

    Ina Road Collision did outstanding work on a ding on one of the Tacoma doors. They were efficient and professional. The paint matched perfectly. But what I was MOST impressed with was the after-care. The Tacoma was returned almost fully detailed with an interior detail, a…
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  • 7/10/08

    from my first visit steve was professional.Brenda was my anchor to getting the correct information on when my car would be ready to be finished. Brenda had Doreen pick me up at home to go back to shop to get my car. excellent work and also my mechanic recommend this shop and desert hondamotive is my referral source.

Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Spectrum Ina Road Auto Collision is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit for more information about this automobile repair shop's services.