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Shadow Mountain Auto Service
10410 North 32nd Street
Phoenix, AZ 85028
Phone: (602) 482-7100
Hours of operation:
Mon-Fri 7am-5pm
Sat 7am-2pm
Certifications
& Affiliations
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Shadow Mountain Auto Service Status: Validated
Ilana J. | 11/21/11
Shadow Mountain is the best. I have been in multiple times and will always go back. I needed a light bulb fixed and I was charged parts - about $5. Toyota wanted to charge me $85. They are honest and won't tell you to service a part if it is…
read full reviewShadow Mountain is the best. I have been in multiple times and will always go back. I needed a light bulb fixed and I was charged parts - about $5. Toyota wanted to charge me $85. They are honest and won't tell you to service a part if it is not needed. Today they fixed my headlight - was unplugged and they didn't charge me a thing. A really awesome garage and great to support a small business!
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Shadow Mountain Auto Service Status: Validated
Stephen E. | 7/27/11
I have taken my three vehicles for service and have been pleasantly surprised by the candid and truthful way in which I have been treated. I deal with people everyday and in my opinion, this shop is very much different from the stereotypical auto shop. They have people…
read full reviewI have taken my three vehicles for service and have been pleasantly surprised by the candid and truthful way in which I have been treated. I deal with people everyday and in my opinion, this shop is very much different from the stereotypical auto shop. They have people who know what they are doing and if what they do doesn't finish up just right they will fix it. They are making difficult for me to want to have any other mechanics I will use.
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Shadow Mountain Auto Service Status: Validated
Kathy L. | 6/29/11
Shadow Mountain is our neighborhood repair shop. Mostly everyone in our neighborhood has their cars fixed there. Curt and his mechanics know their stuff, they are polite and courteous, and their garage is always clean. They are very honest. Our experience has been that…
read full reviewShadow Mountain is our neighborhood repair shop. Mostly everyone in our neighborhood has their cars fixed there. Curt and his mechanics know their stuff, they are polite and courteous, and their garage is always clean. They are very honest. Our experience has been that our final bill has never exceeded what they quoted. They are good at having the car ready when they say they will, and they do not do the work until you authorize it. If it is something they cannot do, they will tell you that too. They tell you what they find, and are not pushy. When we bought a used car, Curt offered to look at it and evaluate it for us. When I was in LA with my daughter, and had car trouble, I called Curt and he advised me what to do. Shadow Mountain goes above and beyond -- they deliver personal service and are absolutely the best garage ever. We trust them completely!
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Shadow Mountain Auto Service Status: Validated
Kathy V. | 5/16/11
We have taken both of our vehicles to SMAS. One is a heavily used older work truck. They have done a fantastic job helping us maintain it. It has needed quite a bit of work and they have been good about informing us on our options as…
read full reviewWe have taken both of our vehicles to SMAS. One is a heavily used older work truck. They have done a fantastic job helping us maintain it. It has needed quite a bit of work and they have been good about informing us on our options as far as what needs to be done now and what will need to be done. They are the only shop of about 10 we have been to that knew how to fix a serious problem with tire wear. We have refereed family and friends here because they always provide top quality service with the highest integrity.
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Shadow Mountain Auto Service Status: Validated
Angela D. | 4/27/11
I read the reviews on GarageFly about Shadow Mountain auto service. I made my decision to give them a try based on all the things I read. I certainly wasn't disappointed ! I needed a new blower motor for my AC and they communicated with me throughout the day when…
read full reviewI read the reviews on GarageFly about Shadow Mountain auto service. I made my decision to give them a try based on all the things I read. I certainly wasn't disappointed ! I needed a new blower motor for my AC and they communicated with me throughout the day when they needed my OK on my cel. I liked that very much. I told my husband to take his truck there and I will tell anyone to go to Shadow Mountain. Plus, the LABOR COSTS were fair and reasonable on this repair.
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Shadow Mountain Auto Service Status: Validated
Mary B. | 3/10/11
This repair shop is the best ever. Everyone is polite, understanding, honest and fair. The work performed is always more than satisfactory and completed in a timely manner. I am always given an explanation of recommended services to be performed prior to the start of the work.…
read full reviewThis repair shop is the best ever. Everyone is polite, understanding, honest and fair. The work performed is always more than satisfactory and completed in a timely manner. I am always given an explanation of recommended services to be performed prior to the start of the work. They operate with a level of honesty and integrity that is above reproach. I have been a customer for several years and will continue to be for many more to come.
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Shadow Mountain Auto Service Status: Validated
Randy B. | 2/23/11
I was the first customer of Shadow Mountain Auto Service when they opened their doors. The owner Curt is very personable, very knowledgeable, and above all else, fair and honest. I've since been back whenever my jeep is in need of servicing, I have referred friends, and feel his professionalism…
read full reviewI was the first customer of Shadow Mountain Auto Service when they opened their doors. The owner Curt is very personable, very knowledgeable, and above all else, fair and honest. I've since been back whenever my jeep is in need of servicing, I have referred friends, and feel his professionalism in handling the problem is hard to find. Try him like I did and you won't need to shop around for a mechanic again. Too bad other small business owner's don't run their businesses as Curt does, where the customer is actually first. Sincerely, Randy Bianchi
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Shadow Mountain Auto Service Status: Validated
Dan O. | 11/24/10
Honest and fairly priced service. They care about their customers and it shows!
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Shadow Mountain Auto Service Status: Validated
Amanda S. | 10/28/10
Curt, his wife, and their crew do a fabulous, courteous, affordable and professional job every time I take our vehicles in. I never get overcharged, upsold, or given the "girl treatment," unlike at dealerships and drive-through oils change joints. I prefer to solicit local businesses, and it's so easy to keep coming back to Shadow Mountain because they always do a great job.
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Shadow Mountain Auto Service Status: Validated
Sheila P. | 4/14/10
Curt and the guys there are the best! I had my brake pads changed in December and they started squeeking about a month ago so Curt had me bring it in. He changed the rotors at cost (no labor charge) and put new pads on the back tires. No…
read full reviewCurt and the guys there are the best! I had my brake pads changed in December and they started squeeking about a month ago so Curt had me bring it in. He changed the rotors at cost (no labor charge) and put new pads on the back tires. No more squeeks so what's not to like? I had also taken the car to someone else who said I needed new belts and hoses, but when Shadow Moutain checked them that was not the case nor was it warranted by the manufacturer at this time (I have a BMW).Overall I am very pleased with the honest assessment of this company, and the location just off of Shea and the 101 is very convenient. Sheila P.
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Shadow Mountain Auto Service Status: Validated
Paul W. | 3/24/10
Best in town. Honest, dependable, professional. Only hope I don't have to wait longer to get one of my cars in here after I write this appreciative review. :)
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Shadow Mountain Auto Service Status: Validated
Cheryl M. | 2/2/10
This is an outstanding shop. Customer service, attitude, automotive knowledge of the entire staff is exceptional. If you need an honest and reputable repair center, this is the place to go.
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Shadow Mountain Auto Service Status: Validated
Shane S. | 10/2/09
If you ever need any work done on your vehicle, this is the place to go! Curt and his staff are honest and full of integrity. I went to a difference shop before finding Shadow Mountain and they told me I needed a complete brake overhaul. After…
read full reviewIf you ever need any work done on your vehicle, this is the place to go! Curt and his staff are honest and full of integrity. I went to a difference shop before finding Shadow Mountain and they told me I needed a complete brake overhaul. After Shadow Mountain looked at my car, they gave me the honest response that nothing at this time needed to be done. How often has a shop ever told you it would be a waste of your money to get work done right now? It's never happened to me either...until today! If you ever need anything automotive done, this is the only place you should go! I know it's the only place that will ever work on my cars again!
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Shadow Mountain Auto Service Status: Validated
April K. | 7/13/09
Really sorry you don't have a 10 car rating, I would have used it here! Sent this E-mail blast out to everyone I know. about these guys & that speaks volumes!!!! Hi all, If you are having any auto issues you will be so grateful I'm sending this message to you now!…
read full reviewReally sorry you don't have a 10 car rating, I would have used it here! Sent this E-mail blast out to everyone I know. about these guys & that speaks volumes!!!! Hi all, If you are having any auto issues you will be so grateful I'm sending this message to you now! Keep it in your savers!!!! These two guys, Curt & Ted at Shadow Mountain Auto Service ROCK! I'm talkin' honest, with integrity, quick, fair, a dying breed! Right by Ozzie Ice on N. 32nd St. off the 51 Highway. 602-482-7100 10410 N. 32nd St. Seriously people keep this number & let 'em know I sent you because they deserve it!!!! Pass this on to your friends, they'll thank you too! It's gettin' Hot out there better call for a quick service check too! Don't get caught like me in Scottsdale, with an over heating engine or without Air!!!
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Shadow Mountain Auto Service Status: Validated
Valerie G. | 7/4/09
I was referred to Ted and Curt by a friend and can honestly say that I will NEVER bring my car to a Toyota dealership again, unless SM goes out of business. The honesty and compassion you see in this shop can not measure up to any other. …
read full reviewI was referred to Ted and Curt by a friend and can honestly say that I will NEVER bring my car to a Toyota dealership again, unless SM goes out of business. The honesty and compassion you see in this shop can not measure up to any other. Their knowledge is unquestionable and superb. I will recommend everyone I know looking for a "family" type mechanic and thanks, guys, for being you!
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Shadow Mountain Auto Service Status: Validated
Shan G. | 1/29/09
The staff at SMAS is outstanding! I have taken my car to this facility a few times now, and I am very impressed with their professionalism and honesty. I can always count on Curt to give me an honest diagnosis, which is extremely important to me! I can honestly say that I wouldn't think of taking my car anywhere else...SMAS is outstanding!
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Shadow Mountain Auto Service Status: Validated
Dave M. | 12/18/08
If you need honest and sincere men to repair your vehicle on time at a reasonable rate, get your work done here. No job is to complicated. They are sensitive to your needs,getting the work done as promised within prearranged price parameters. Their service is the best available in the Phoenix Metro area.
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Shadow Mountain Auto Service Status: Validated
George D. | 11/20/08
I recently took my Mercury to SMAS to have rear shocks installed. I sat in the very nice waiting room while the work was being done and listened to the courtious way other customers were treated as they came in. The job was finished when they said it would be…
read full reviewI recently took my Mercury to SMAS to have rear shocks installed. I sat in the very nice waiting room while the work was being done and listened to the courtious way other customers were treated as they came in. The job was finished when they said it would be and the price was right. Curt & Ted are very friendly, professional guys and I have recommended them to all my friends. With a rating of 5, I give them a 6!
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Shadow Mountain Auto Service Status: Validated
Chuck T. | 11/11/08
Shadow Mountain Auto Service did a great job on both of our cars. They are honest, fair, knowledgeable and informatative. I felt much more comfortable here than at any dealer repair shop. The customer service is 2nd to none. I would highly recommend Curt and the staff at Shadow Mountain Auto Service to anyone.
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Shadow Mountain Auto Service Status: Validated
Jason C. | 11/3/08
I was just in for regular scheduled maintenance on my Cummins diesel. I really appreciated the one on one time with the certified techs. I usually went to the dealership for maintenance, but will for sure be coming back here instead. They were very honest with me and gave me a more than fair price. Thanks!
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Shadow Mountain Auto Service Status: Validated
Stacy C. | 11/2/08
I was in for routine maintenance on my Cummins diesel, Shadow Mountain was more thorough than the dealership with providing me excellent service. I appreciate the one on one time with the certified technician. I will be returning here for sure! Jason C.
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Shadow Mountain Auto Service Status: Validated
Cathy T. | 10/25/08
From the moment I stepped through the front door I felt comfortable. Curt was very informative and only did the work they felt necessary, not the entire list I brought in that another repair shop said I needed to have done. The lobby and shop were clean and inviting. In the future, all of my automotive work will be done at Shadow Mountain Auto Service. :)
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Shadow Mountain Auto Service Status: Validated
Peter Z. | 10/25/08
I would highly recommend SMAS to anyone who is looking for an honest,highly-skilled,fairly-priced auto service center.No gimmicks,no over-sell,just honest truth.My experience as a customer at SMAS was exceptional and I give it a 5 star rating.Sincerely,Peter Zaferatos
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Shadow Mountain Auto Service Status: Validated
Angelo S. | 10/23/08
I must say the people at Shadow Mountain Auto Svc. are VERY professional. My business vehicle was at ANOTHER repair shop where it was diagnosed wrong. Heard about Curt and the good work he and his staff do, I immediately called a towtruck and had my vehicle towed to Shadow…
read full reviewI must say the people at Shadow Mountain Auto Svc. are VERY professional. My business vehicle was at ANOTHER repair shop where it was diagnosed wrong. Heard about Curt and the good work he and his staff do, I immediately called a towtruck and had my vehicle towed to Shadow Mountain Auto Svc. Curt worked on it from 6pm till 8pm and had it running like a top. I was back in business the next morning. Curt has my total confidence and respect.
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Shadow Mountain Auto Service Status: Validated
Peter F. | 10/22/08
In this time of questions for everyone it was a pleasure to deal with honesty. My experience with Shadow Mountain Auto Service was great service and quality work at a fair price. It nice to find a good mechanic that looks out for my best interest. Thanks a million! PETER
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Shadow Mountain Auto Service Status: Validated
Domenic D. | 10/22/08
Great service and very knowledgeable. I was very impressed. I also felt that they were looking out for my best interest and not just trying to make a buck!!!
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Shadow Mountain Auto Service Status: Validated
Karl W. | 10/20/08
Our Pilot was in for the needed 30 k maintenance. The staff was always courteous, the truck was done when they said it would be done, the price for the work was extremely fair, and the work was professional. I would recommend Shadow Moutnain to anyone.
See all 27 reviews


