Richards Auto Clinic, Phoenix 85008

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validated reviews (109)
Average Rating: 5.0

  • Status: Validated

    5/13/16

    WE HAVE TAKEN SEVERAL COMPANY TRUCKS FOR ALL TYPES OF SERVICE TO RICHARDS AUTO CLINIC AND WE ARE VERY SATISFIED WITH THE PROMPTNESS AND FAIR TREATMENT WE HAVE RECEIVED. THEY'RE GOOD GUYS WHO KEEP US INFORMED OF ANY POTENTIAL SERVICE NEEDS AND WE HIGHLY RECOMMEND THEM.

  • Status: Validated

    5/10/16

    Have used Richard's Auto Clinic several times, from oil changes, to major repairs (trans service, fan motor replacement, radiator replacement, etc.). They have always done an excellent job at a reasonable price. I trust them for my repairs.

  • Status: Validated

    5/5/16

    Richard's Auto Clinic has cared for my wife's car for at least the past ten years. They take care of the routine stuff (oil changes, etc.) and always give the old car a good going over. They have found things over the years that we were not aware of that needed to be repaired. Thanks Guys.

  • Status: Validated

    4/29/16

    I highly recommend Richard's Auto Clinic! They have been servicing our fleet vehicles for years. Ron, Eric and Tom are always keeping an eye on things clearly explain the work that needs to be done as well as the cost breakdown. I would recommend this shop to anyone that is looking for a trustworthy and friendly facilitie.

  • Status: Validated

    4/27/16

    Wow! What service. This beat up truck was returned running like new. Even the windows were clean which helps the driveability. I live Miles away and drive to Richards passing lots of shops.

  • Status: Validated

    4/23/16

    I love Richard's!! My family and I have been using them for years and I will continue to use them as they are honest, quick and reliable. If you ever need your car repair you can't go wrong taking your car here!

  • Status: Validated

    4/20/16

    I've been taking my vehicle to Richard's Auto Clinic for the last four years. Being a single woman I trust there guys completely. They are very honest and they do a great job of taking care of my car. They go the extra mile to make sure they accommodate my time schedule. I highly recommend them. They also have a very nice waiting area.

  • Status: Validated

    4/20/16

    I highly recommend Richard's Auto Clinic. They took care of my Honda Pilot like it was their own and did a great job at a very reasonable price. It is great to have a place that you can trust.

  • Status: Validated

    4/18/16

    This shop is the BEST! They do honest work and are always nice, courteous guys. They even fixed my drivers mirror at no charge- THANKS MIKE, ERIC, and ROSCOE! Oops, i meant Ron ;) customer for life!!!❤

  • Status: Validated

    4/16/16

    I do a ton of driving for work and find myself getting an oil change every other month. I am a very last minute scheduler and Tom always finds a way to get me booked. They keep an eye out on things that are just about ready to die and…
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  • Status: Validated

    4/12/16

    My husband and I recently took our car in to have our serpentine belt fixed and we had an amazing experience. Everyone at Richards Auto Clinic is extremely friendly and helpful! Even when we were worried about being late picking our car up we called and the gentleman at the…
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  • Status: Validated

    4/12/16

    I am very pleased with the service I received at Richard’s Auto Clinic, My wife and I have been a customers of this repair shop for over 23 years. We both enjoy the pleasant and professional service that this small establishment offers with a big effort toward servicing the…
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  • Status: Validated

    4/12/16

    Ron (Richard), Eric, & Tom always make me feel like I am part of the family. They are always extremely helpful, honest & knowledgable about my BMW... Frankly I am not a car genius, & they are... So it works having people you can actually trust! I would recommend them over any one & every one!

  • Status: Validated

    4/8/16

    Highly recommended. Trustworthy, great customer service and fair prices. We've been customers of Richards for years and are always happy with the service.

  • Status: Validated

    4/7/16

    Was a great experience. Tom was faboulous a.c. seems to work great.

  • Status: Validated

    4/6/16

    Been going here for a long time. I love these men. Never have to worry about what needs to be done on my car.

  • Status: Validated

    4/6/16

    I've been going to Richards Auto Clinic for years and have the utmost respect for the excellent service they provide. Their knowledge of different make/model cars make them my choice over dealers excessive cost and marketing.

  • Status: Validated

    4/3/16

    Professional, knowledgeable friendly.

  • Status: Validated

    4/3/16

    Incredibly nice staff and wonderful service. They did an excellent job of explaining to me what was wrong so that I understood the problem and how it needed to be fixed. Very trustworthy and friendly staff. One of the mechanics even offered me a ride home while my car was being fixed.

  • Status: Validated

    3/30/16

    AMAZING service and amazing workers. I have lived in Phoenix for three years and this is the first time I took my car into a shop and felt comfortable and not nervous at all. Everyone was amazing and so nice, explaining to me what was wrong with my car and…
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  • Status: Validated

    3/28/16

    We love the guys over at Richards. My wife prefers to spend money with these honest and trustworthy guys, instead of giving it to the dealer shops which seem only focused on the upsell. Would recommend this shop to anyone, and have.

  • Status: Validated

    3/24/16

    I will do business here again! The customer service is fantastic and they do quality work at completely fair prices. I will be recommending them to others and am so glad I found a shop that I can trust! Great experience with a great team

  • Status: Validated

    3/24/16

    I had my car towed into Richard's Auto Clinic and received excellent service and turn around time for the work that was done. The staff are very knowledgeable and clearly explain the work that needs to be done as well as the cost breakdown. I will be bringing my car back here when needed in the future.

  • Status: Validated

    3/18/16

    They were very friendly and quick with the repairs. They told me how it was and didn't beat around the bush. They were very affordable and caring with all of my needs and just an over great experience.

  • Status: Validated

    3/17/16

    Helpful and kind service. They didn't try to convince me to get anything extra, only helped me figure out the current problem I was having. I would recommend them!

  • Status: Validated

    3/16/16

    I've been to this shop several times now. They came highly recommended by a friend, and with good reason. I've come to trust them completely, which is hard to find these days. They always do a great job at a fair price. I know they are not trying to gouge me. Once they came in $300 under the estimate.

  • Status: Validated

    1/4/16

    Not all of us have an acumen for knowing a lot about a car and all the stuff that has to be done...but it sure means a lot when you can go to an auto shop that helps you get done what needs to be done and to understand it.…
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  • Status: Validated

    1/4/16

    Love these guys. They did everything they said they would. No surprises. No pressure or salesy stuff. Going to their garage is like going to an auto mechanic in Mayberry or some other quaint, fictional place. I'd recommend them to anyone.

  • Status: Validated

    12/31/15

    As always Ron and his crew did a great job, were timely, reasonable and accomodating.

  • Status: Validated

    12/31/15

    Timely service, great attitude, always do a good job and they explain what they did and why.

  • Status: Validated

    12/31/15

    I have been a Richards' customer for over 35 years and during that time they have been my primary automobile service provider. Having chosen Richards Auto Clinic for 35 years of continuous service pretty much says it all.

  • Status: Validated

    12/30/15

    I have been taking my Jeep here for over a year now and I can't say enough about the service they provide. I would highly recommend this shop to anyone in the Phoenix area, they are always consistent and honest I always appreciate Ron, Tom, and Eric anytime I have an issue with my car.

  • Status: Validated

    12/29/15

    i have an older truck with a lot of miles on it. when i have a problem with it, i take it to richards auto clinic. they fix her up real good and at a fair price i might add. they get the job done and stand behind there work.…
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  • Status: Validated

    12/21/15

    Reliable and professional as usual.

  • Status: Validated

    12/11/15

    I have been using Richards Auto Clinic for many years and for many different vehicles. I have always found Ron to be honest and professional. I always feel like he treats me like family and my vehicle as if it were his own. He does not push but…
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  • Status: Validated

    12/10/15

    Great shop - great people - great work. I take all my personal and work vehicles here for service.

  • Status: Validated

    11/25/15

    Trustworthy and friendly. What more could you want in our hyper, overpriced, impersonal culture? Instead of a corporate logo you get Roscoe, a real life, tail wagging mascot.

  • Status: Validated

    10/7/15

    I first read most of the reviews, and now I wonder if I can add anything! I share all the sentiments. Ron is the center of all that good energy....Dr Julef has a great bedside manner!

  • Status: Validated

    8/28/15

    Great People. High Labor Rate Per Hour.

  • Status: Validated

    4/10/15

    Prompt, courteous, trustworthy and reasonably priced. What more could you want in a mechanic? How about, Roscoe, the big blonde cuddly shop dog who greets every customer like a long-lost friend? Come for the dog. Stay for the service.

  • Status: Validated

    3/22/15

    I've taken my vehicles here for over 20 years and they always do an awesome job at a fair price!

  • Status: Validated

    2/11/15

    These guys were great and did a good job on my car. most of all I was happy to see their dog ROSCO- he is a happy dog..! I will go back to them again for any car work.

  • Status: Validated

    2/5/15

    This older car has been under the care of Richards Auto Clinic from almost the time it was new. They are careful to look at everything and alert us to any existing or potential problems.

  • Status: Validated

    1/30/15

    Excellent! I've been a regular customer for over 20 yrs.

  • Status: Validated

    7/23/14

    I can never say enough great things about Richard's! I had an unfortunate event involving a kitten that required my car to be inspected (and repaired). I called that morning, distressed, and they said "come on in!" They looked at my car on the spot, without an appointment despite at…
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  • Status: Validated

    7/18/14

    Love Richards! Very friendly and professional and honest. My husband, his family, and work crew have been taking their cars there for 20+ years. Great job everytime!

  • Status: Validated

    4/27/14

    I had not been to Richard’s Auto Clinic for 10 years because I had moved 13 miles away, Recently I experienced some major problems on my SUV, transmission issues. I initially took it to a dealer close by and who had serviced my car for a number of years, and…
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  • Status: Validated

    2/15/14

    Excellent service; I am a regular customer and Richards services both my '94 Acura and my '2004 Acura

  • Status: Validated

    1/25/14

    This is the ONLY place to go for car repair. We take our vehicles to Richards are have been pleased with the service. Quality work on time for the right place. They even fixed a visibility light for us that we didn't know was out. We will continue to bring our vehicles to the gear heads here at Richards.

  • Status: Validated

    1/10/14

    Richards Auto Clinic did a great job once again repairing my vehicle. I needed the harmonic balancer assembly. They replaced the part and had my car ready by 4pm the same day. Their rates are very reasonable and the employees are very friendly and honest. They take care very good you as a customer. I would recommend them to anyone I know that needs repairs on their care.

  • Status: Validated

    10/4/13

    Another great experience. I was a bit late & although you don't want to say "thanks" for excellent service by being delayed, the team were incredibly understanding and fit me in regardless, without rescheduling me. I had 2 bent wheels replaced. The job was quick & I…
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  • Status: Validated

    9/26/13

    The service was excellent...the employees Don and Mike were very friendly and courteous...I had my car towed to their shop the night before they diagnosed my car the next morning and had the repair completed by 2pm....I liked the fact that there were not layers and layers of people to deal with...just the guys doing the repair...nice friendly shop.

  • Status: Validated

    9/20/13

    Have been dealing with Ron and Mike since before the ambassador days. Can't say enough about their excellent customer service and performance.

  • Status: Validated

    9/13/13

    I can not say enough good things about my whole experience. The staff is friendly, knowledgeable and honest. They diagnosed the issue after only 30 minutes of me dropping off the car and the full repair was done in less than 7 hours. Their price was resonable and they…
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  • Status: Validated

    9/12/13

    Returned to Richards for an oil change & an on-going issue with shake associated with the L-front tire. Again, they were happy to let me wait (my only form of transportation) & easily diagnosed the issue via rotating and balancing (had a tire replaced at a cheap outlet & they…
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  • Status: Validated

    9/5/13

    Needed some work done and Ron and mike were referred to me by a long time customer of theirs. They did not disappoint. Honest and friendly service. Refreshing to encounter when looking for a service center. I will definitely bring my future business to them.

  • Status: Validated

    8/17/13

    This is an independent shop with a big heart. You will get great service here at a fair price, Need a shoulder to cry on? Got that too. Ron (owner) will even help you schedule needed repairs to fit your budget. Don't get hyper about unneeded repairs, since both…
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  • Status: Validated

    7/25/13

    Ron and Mike and the rest of the family at Ricahrds are wonderful people. We have taken all our cars to them over that last several years and sevaral cars and they aways are welcoming and kind as well as honest and ethical. I won't go anywhere else for car repairs...

  • Status: Validated

    7/11/13

    I have been a customer for over 20 years. They are honest and knowledgeable. The repairs are done right the first time. Ron, Mike and Frank are very friendly and always have the time to answer questions. Customer service is excellent. Highly recommended!

  • Status: Validated

    6/27/13

    Excellent service - as always; I've been a customer for 20+ years!

  • Status: Validated

    6/15/13

    Single mom, young daughter, money is always an issue. Took my first used SUV to Ron & Mike, kept it for 15yrs because of their excellent work and no pressure to purchase unnecessary work, only gentle suggestion on maintenance needing done. Newer-to-me SUV now, but still coming to Ron &…
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  • Status: Validated

    6/2/13

    I was recommended this repair garage by my brother, who has company-related vehicles serviced there regularly. I initially attended for an oil change and I was pleasantly surprised by the reasonable price. I returned to have the rotors surfaced and the transmission serviced (replaced fluid & filter). …
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  • Status: Validated

    12/9/12

    I brought my car into the shop not knowing what to expect. I met the nicest man, Ron, and a dog ! My repairs were done quickly and at a fair price. I was also told of other things I needed to do in the future ! I will be going back and have told everyone about the shop !

  • Status: Validated

    11/1/12

    I couldn't be more impressed with my experience here! My car battery died but I thought it was my starter. I called Richard's and Mike happily arranged the tow (and that was a great experience also). Once he looked at my car, he called explaining my battery was dead, but…
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  • Status: Validated

    8/21/12

    I have used Richards Auto Clinic since 1988 and would highly recommend them. They have provided honest reliable service with superior customer service. They have maintained all my cars plus the 12 vehicles I was responsible for where I was employed. Ron, Mike and Frank are great!

  • Status: Validated

    5/15/12

    Very honest and conscientious work. I would recommend this shop. I was visiting the Phoenix area, and had a vehicle problem. Rick's was recommended by a local. The price was more than fair, and we were treated with respect and kindness.

  • Status: Validated

    4/25/12

    I've been coming to Ron ever since I moved to the Valley five years ago. The one time I tried another shop closer to my house, I refused their work and prices and brought it back to Richard's Auto Clinic instead. They truly care about my needs, from wanting to…
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  • Status: Validated

    4/13/12

    I've been going to Richards Auto Clinic for years. I've never been disappointed in the quality of service as well as "getting it right the first time". I would recommend them to anyone.

  • Status: Validated

    2/7/12

    We've been taking our vehicles to Ron and Mike for at least 10 years, and wouldn't take them anywhere else. We've always had great, timely service. Would highly recommend them for anyone looking for a new mechanic.

  • Status: Validated

    2/7/12

    I would never let any other mechanic work on my car, they are very honest and professional. for the price the work that this garage does they are very fair.

  • Status: Validated

    1/14/12

    I've taken all my vehicles over the last 20 years to Richard's. Even though I've moved about 10 miles further away from their shop, I still take my cars there because Ron and Mike always do a great job and they've saved me (no exaggeration) thousands of dollars over the years. I recommend them to everyone looking!

  • Status: Validated

    1/11/12

    Ron and Mike at Richards Auto Clinic are great. We use them for our commercial trucks as well as our personnel vehicles. I know that when I drop off a vehicle they will be fair and honest. I highly recommend Richards Auto Clinic over any other shop in the valley!

  • Status: Validated

    1/11/12

    I think I've finally found someone I trust to work on my car! I'm trying to keep my car as long as I can and these guys are working with me and not nickel and dimeing me.

  • Status: Validated

    1/6/12

    These guys are awsome. They work hard, there fast, they know what there doing, their prices are fair, and their service is great.

  • Status: Validated

    12/28/11

    Great service, very friendly knowledgeable and got me back on the road quickly. I feel like somebody finally understood my needs while still walking me through the process of what needed to be done immediately and we worked together to develop a timeline on what could wait. I will never take my car anywhere else.

  • Status: Validated

    12/21/11

    I went to Richard's because I thought I might need new brakes, but wasn't sure. Upon first calling, Ron was very professional and helpful, and offered to accommodate me the next day. In person, both he and Mike were professional and honest about what was wrong with my vehicle. Though…
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  • Status: Validated

    12/9/11

    The guys here are great. Very honest and friendly. Mike tried to find the best price he could on parts for me. They let me know about another potential fix to do in the future and got me an estimate on that as well. I love any garage with some old classics sitting in the bays and a friendly dog out front. Some good old boys. Thanks guys!

  • Status: Validated

    9/16/11

    The repairs were completed on schedule and the work was accompleted in a professional manner. I have been using Richards Auto for all of my auto repairs since they first started in business. They are honest, knowledgable and trust worthy. They handle all of my major auto repair business

  • Status: Validated

    8/11/11

    Ron and Mike are the best. We have been taking our cars to them for years and have total faith in their competence and honesty.

  • Status: Validated

    7/18/11

    I am sooooooooo angry for not using Richard's Auto Clinic sooner. I have driven past this location for years, and for years I have been subjected to the whims of the dealership, trusting they would have "my safety" in mind when discussing repairs on my vehicle, instead of lining their…
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  • Status: Validated

    6/12/11

    Ron and Mike are extremely knowledgable and trustworthy. I always feel like they are taking care of me when I have a problem with my car, it's not always easy to trust a mechanic but they are always honest and fair. and my car runs great!

  • Status: Validated

    5/7/11

    I have known Ron & Mike for many years and often recommend Richards Auto to friends who want expert service and most of all an "honest shop". I do most of my own service but when I need top advice and service I go to Richards Auto. They are "THE BEST"!

  • Status: Validated

    4/12/11

    I have a grinding noise when I apply the brakes semi hard. I took my car to Richard's and was told by Mike that there was nothing wrong with the brakes - I have semimetallic brake pads with 40% left. These pads can cause a grinding noise. I was totally…
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  • Status: Validated

    4/6/11

    Very professional, friendly, honest and fast service. The air conditioning in my van was not working. This could have been a very expensive repair. Don at Richards Auto Clinic fixed my air conditioning in less than 30 minutes at the low diagnostic rate he quoted me on the phone. Don is honest and trustworthy.

  • Status: Validated

    2/21/11

    The repairs were completed on schedule and the work was accompleted in a professional manner. I have been using Richards Auto for all of my auto repairs since they first started in business. They are honest, knowledgable and trust worthy. Why would I go anywhere else?

  • Status: Validated

    2/17/11

    This is a vehicle my wife and I bought new and while it is not a daily driver we do enjoy driving it. Ron and Mike have been the only mechanics to work on this vehicle for the last 15 plus years and keep it in great condition for…
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  • Status: Validated

    2/11/11

    What can I say?! To be able to call a car repair shop and give only my first name and to have them KNOW me and my car....that's invaluable! My husband and I have been taking our cars to Richard's Auto for many years and are never disappointed. From high…
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  • Status: Validated

    2/9/11

    Outstanding!

  • Status: Validated

    2/8/11

    I recently had quite a bit of work done on my Camry (maintence etc.,) and my car drives GREAT. I had to go to Prescott Valley and the ride was smooth and strong as I went up and down the mountains. There has been no pressure with evaluations and…
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  • Status: Validated

    1/24/11

    Did a great job on my old Blazer. it only has 225k miles on it and it is ready for more thanks to these guys expertise

  • Status: Validated

    1/24/11

    *****

  • Status: Validated

    1/21/11

    I needed a second opinion, and so my coworker suggested Richards. It's very close to work, so getting a ride from and to work is no problem. Ron and Mike are very friendly and professional on the phone and in person. Mike left my car on the lift so that…
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  • Status: Validated

    1/6/11

    Richards is fantastic! I have been driving about 25 minutes out of my way for years because they are so good. They are always quick, friendly and clear, thorough and very fair priced! They do quality work. I really appreciate this shop. It really feels like my neighborhood shop with kind, honest people.

  • Status: Validated

    8/9/10

    The weather is hot. The air conditioning in my wife's car is now blowing lots of cold air. Thanks Ron and Mike.

  • Status: Validated

    12/4/09

    You won't find better folks to take care of your wheels than Ron, Mike and Frank (in the back 40). If you need the work done, they'll tell ya and tell ya if ya don't. Honest, fair, quality workmanship at a decent price is what your car will get and…
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  • Status: Validated

    10/8/09

    Honest, fair, good work - exactly what you're looking for when you take your car in for service. We have to travel quite a few miles from our home to go to this shop, but it's been worth it; we would (& have!) recommend them to others.

  • Status: Validated

    9/8/09

    My car overheated in Phoenix, and I went in search of a auto shop, since I was new to the area I began researching shops in my area. I found this shop online, I really liked the look of their website, it was presented in a professional manner that gave…
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  • Status: Validated

    8/10/09

    Ron and Mike (along with the crew) have taken care of three of my vehicles, over the years and I love these guys. This is the most ethical shop I have ever dealt with and I have been to quite a few, including mechanics doing side jobs. Customer service is…
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  • Status: Validated

    7/2/09

    I have gotten to Ron and Mike through a friend of mine two years ago. And we bring my wife's car as well as mine to those guys since. I can just recommend Richards Auto Clinic to everybody. That's the only shop (and believe me there have been quiet a few between…
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  • Status: Validated

    5/7/09

    Ron and Mike have been taking care of this elderly lady for the past 8 or 9 years. As always, this most recent experience was excellent. They do what they promise and at a price they quote. They found a couple of unsuspected problems and called before repairing them. I highly recommend their service.

  • Status: Validated

    2/19/09

    Excellent, quick, honest and friendly service! I highly reccomend Richard's Auto Clinic

  • Status: Validated

    2/10/09

    We started using Richards Auto upon a neighbors recommendation. Ron, Mike and Crew have seen us through seven different cars and many years of loyal service. My husband and I recommend them without reservation because of the quality of service and honest dealing. Suffice to say we feel we can…
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  • Status: Validated

    12/9/08

    The only place I Trust. I've being going to Richards Auto Clinic for years. They are professional, courteous and honest. It's not easy to find mechanics like that. I go there for all my automobile services. I couldn't be more thankful. Ron and Mike are the Best!

  • Status: Validated

    10/8/08

    I really appreciate their pleasant attitude, helpfulness, hard work and fast quality service. Ron, Mike & crew always do their best to extend a helping hand. Keep up the fine work!

  • Status: Validated

    9/24/08

    People from my office strongly recommended Richard's Auto Clinic and I tried. They were right. Ron has been great with excellent customer service. When my husband first tried Richard's, he got a quote from another repair place on Thomas. Their quote was much higher by recommending unnecessary repairs. …
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  • Status: Validated

    6/19/08

    Been knowing these folks going on 20 years! That alone should tell you that Ron and Mike are honest, good at what they do [whatever] and provide excellent value for the $$. Have brought a variety of domestic and foreign cars in and always they fixit. They will advise if the anticipated repair is worth the cost and aggravation. Five stars times five!!!!!

  • Status: Validated

    9/27/07

    Richard's Auto Clinic has been our family auto repair clinic for over 20 years. There is no problem they have not been able to solve. They continue to exercise & demonstrate a passion for their work, treating every repair situation, however simple or complex, as a challenge to their extensive…
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  • Status: Validated

    5/29/07

    Ron always does a great job. My family has been dealing with Richards Auto Clinic since 2001. He stands behind his work, and always looks for conditions that might need attention in the future to keep the car running trouble-free. This was my mother's Camry. She doesn't drive much any…
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  • Status: Validated

    5/22/07

    We have been doing business with Richards Auto Clinic since its beginning. We keep going back because they have always given us prompt, reliable service at a fair price. We never have to wonder whether a repair is necessary because they are completely honest!

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Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Richards Auto Clinic is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.richardsautoclinic.com/ for more information about this automobile repair shop's services.