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Richards Auto Clinic

4945 E McDowell Rd

Phoenix, AZ 85008

Phone: (602) 273-1100

Hours of operation:
Mon-Fri 7am-5:30pm

62 5.0
Established in 1988, Richards Auto Clinic is a full service auto repair facility. Whatever your repair needs, visit us for quality workmanship, excellent customer service, and fast turn-around times. We are located at 4945 E. McDowell in Phoenix. Choose us for quality, reliable work. We care about getting your car in great shape as quickly as possible, so you can get back on the road and on with your life.

Certifications & Affiliations

ASE Certified
validated reviews (62) Average Rating: 5.0
  • Richards Auto Clinic Status: Validated

    Jim C.    |    2/15/14

    Excellent service; I am a regular customer and Richards services both my '94 Acura and my '2004 Acura

  • Richards Auto Clinic Status: Validated

    Suzanne C.    |    1/25/14

    This is the ONLY place to go for car repair. We take our vehicles to Richards are have been pleased with the service. Quality work on time for the right place. They even fixed a visibility light for us that we didn't know was out. We will continue to bring our vehicles to the gear heads here at Richards.

  • Richards Auto Clinic Status: Validated

    Stanley H.    |    1/10/14

    Richards Auto Clinic did a great job once again repairing my vehicle. I needed the harmonic balancer assembly. They replaced the part and had my car ready by 4pm the same day. Their rates are very reasonable and the employees are very friendly and honest. They take care very good you as a customer. I would recommend them to anyone I know that needs repairs on their care.

  • Richards Auto Clinic Status: Validated

    Kim W.    |    10/4/13

    Another great experience. I was a bit late & although you don't want to say "thanks" for excellent service by being delayed, the team were incredibly understanding and fit me in regardless, without rescheduling me. I had 2 bent wheels replaced. The job was quick & I…
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  • Richards Auto Clinic Status: Validated

    Stanley H.    |    9/26/13

    The service was excellent...the employees Don and Mike were very friendly and courteous...I had my car towed to their shop the night before they diagnosed my car the next morning and had the repair completed by 2pm....I liked the fact that there were not layers and layers of people to deal with...just the guys doing the repair...nice friendly shop.

  • Richards Auto Clinic Status: Validated

    Walter B.    |    9/20/13

    Have been dealing with Ron and Mike since before the ambassador days. Can't say enough about their excellent customer service and performance.

  • Richards Auto Clinic Status: Validated

    John S.    |    9/13/13

    I can not say enough good things about my whole experience. The staff is friendly, knowledgeable and honest. They diagnosed the issue after only 30 minutes of me dropping off the car and the full repair was done in less than 7 hours. Their price was resonable and they…
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  • Richards Auto Clinic Status: Validated

    Kim W.    |    9/12/13

    Returned to Richards for an oil change & an on-going issue with shake associated with the L-front tire. Again, they were happy to let me wait (my only form of transportation) & easily diagnosed the issue via rotating and balancing (had a tire replaced at a cheap outlet & they…
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  • Richards Auto Clinic Status: Validated

    Randy P.    |    9/5/13

    Needed some work done and Ron and mike were referred to me by a long time customer of theirs. They did not disappoint. Honest and friendly service. Refreshing to encounter when looking for a service center. I will definitely bring my future business to them.

  • Richards Auto Clinic Status: Validated

    Hank H.    |    8/17/13

    This is an independent shop with a big heart. You will get great service here at a fair price, Need a shoulder to cry on? Got that too. Ron (owner) will even help you schedule needed repairs to fit your budget. Don't get hyper about unneeded repairs, since both…
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  • Richards Auto Clinic Status: Validated

    Mary D.    |    7/25/13

    Ron and Mike and the rest of the family at Ricahrds are wonderful people. We have taken all our cars to them over that last several years and sevaral cars and they aways are welcoming and kind as well as honest and ethical. I won't go anywhere else for car repairs...

  • Richards Auto Clinic Status: Validated

    K H.    |    7/11/13

    I have been a customer for over 20 years. They are honest and knowledgeable. The repairs are done right the first time. Ron, Mike and Frank are very friendly and always have the time to answer questions. Customer service is excellent. Highly recommended!

  • Richards Auto Clinic Status: Validated

    Jim C.    |    6/27/13

    Excellent service - as always; I've been a customer for 20+ years!

  • Richards Auto Clinic Status: Validated

    Karen R.    |    6/15/13

    Single mom, young daughter, money is always an issue. Took my first used SUV to Ron & Mike, kept it for 15yrs because of their excellent work and no pressure to purchase unnecessary work, only gentle suggestion on maintenance needing done. Newer-to-me SUV now, but still coming to Ron &…
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  • Richards Auto Clinic Status: Validated

    Kim W.    |    6/2/13

    I was recommended this repair garage by my brother, who has company-related vehicles serviced there regularly. I initially attended for an oil change and I was pleasantly surprised by the reasonable price. I returned to have the rotors surfaced and the transmission serviced (replaced fluid & filter). …
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  • Richards Auto Clinic Status: Validated

    Deb J.    |    12/9/12

    I brought my car into the shop not knowing what to expect. I met the nicest man, Ron, and a dog ! My repairs were done quickly and at a fair price. I was also told of other things I needed to do in the future ! I will be going back and have told everyone about the shop !

  • Richards Auto Clinic Status: Validated

    Mary D.    |    11/1/12

    I couldn't be more impressed with my experience here! My car battery died but I thought it was my starter. I called Richard's and Mike happily arranged the tow (and that was a great experience also). Once he looked at my car, he called explaining my battery was dead, but…
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  • Richards Auto Clinic Status: Validated

    Gary L.    |    8/21/12

    I have used Richards Auto Clinic since 1988 and would highly recommend them. They have provided honest reliable service with superior customer service. They have maintained all my cars plus the 12 vehicles I was responsible for where I was employed. Ron, Mike and Frank are great!

  • Richards Auto Clinic Status: Validated

    Bill S.    |    5/15/12

    Very honest and conscientious work. I would recommend this shop. I was visiting the Phoenix area, and had a vehicle problem. Rick's was recommended by a local. The price was more than fair, and we were treated with respect and kindness.

  • Richards Auto Clinic Status: Validated

    Micah W.    |    4/25/12

    I've been coming to Ron ever since I moved to the Valley five years ago. The one time I tried another shop closer to my house, I refused their work and prices and brought it back to Richard's Auto Clinic instead. They truly care about my needs, from wanting to…
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  • Richards Auto Clinic Status: Validated

    Michael O.    |    4/13/12

    I've been going to Richards Auto Clinic for years. I've never been disappointed in the quality of service as well as "getting it right the first time". I would recommend them to anyone.

  • Richards Auto Clinic Status: Validated

    Sue S.    |    2/7/12

    We've been taking our vehicles to Ron and Mike for at least 10 years, and wouldn't take them anywhere else. We've always had great, timely service. Would highly recommend them for anyone looking for a new mechanic.

  • Richards Auto Clinic Status: Validated

    Michelle M.    |    2/7/12

    I would never let any other mechanic work on my car, they are very honest and professional. for the price the work that this garage does they are very fair.

  • Richards Auto Clinic Status: Validated

    Mike D.    |    1/14/12

    I've taken all my vehicles over the last 20 years to Richard's. Even though I've moved about 10 miles further away from their shop, I still take my cars there because Ron and Mike always do a great job and they've saved me (no exaggeration) thousands of dollars over the years. I recommend them to everyone looking!

  • Richards Auto Clinic Status: Validated

    Jason J.    |    1/11/12

    Ron and Mike at Richards Auto Clinic are great. We use them for our commercial trucks as well as our personnel vehicles. I know that when I drop off a vehicle they will be fair and honest. I highly recommend Richards Auto Clinic over any other shop in the valley!

  • Richards Auto Clinic Status: Validated

    Sherry J.    |    1/11/12

    I think I've finally found someone I trust to work on my car! I'm trying to keep my car as long as I can and these guys are working with me and not nickel and dimeing me.

  • Richards Auto Clinic Status: Validated

    Michael T.    |    1/6/12

    These guys are awsome. They work hard, there fast, they know what there doing, their prices are fair, and their service is great.

  • Richards Auto Clinic Status: Validated

    Janette S.    |    12/28/11

    Great service, very friendly knowledgeable and got me back on the road quickly. I feel like somebody finally understood my needs while still walking me through the process of what needed to be done immediately and we worked together to develop a timeline on what could wait. I will never take my car anywhere else.

  • Richards Auto Clinic Status: Validated

    Kelly W.    |    12/21/11

    I went to Richard's because I thought I might need new brakes, but wasn't sure. Upon first calling, Ron was very professional and helpful, and offered to accommodate me the next day. In person, both he and Mike were professional and honest about what was wrong with my vehicle. Though…
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  • Richards Auto Clinic Status: Validated

    Jessica H.    |    12/9/11

    The guys here are great. Very honest and friendly. Mike tried to find the best price he could on parts for me. They let me know about another potential fix to do in the future and got me an estimate on that as well. I love any garage with some old classics sitting in the bays and a friendly dog out front. Some good old boys. Thanks guys!

  • Richards Auto Clinic Status: Validated

    Ronald D.    |    9/16/11

    The repairs were completed on schedule and the work was accompleted in a professional manner. I have been using Richards Auto for all of my auto repairs since they first started in business. They are honest, knowledgable and trust worthy. They handle all of my major auto repair business

  • Richards Auto Clinic Status: Validated

    Monica B.    |    8/11/11

    Ron and Mike are the best. We have been taking our cars to them for years and have total faith in their competence and honesty.

  • Richards Auto Clinic Status: Validated

    Lisa H.    |    7/18/11

    I am sooooooooo angry for not using Richard's Auto Clinic sooner. I have driven past this location for years, and for years I have been subjected to the whims of the dealership, trusting they would have "my safety" in mind when discussing repairs on my vehicle, instead of lining their…
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  • Richards Auto Clinic Status: Validated

    Katthleen C.    |    6/12/11

    Ron and Mike are extremely knowledgable and trustworthy. I always feel like they are taking care of me when I have a problem with my car, it's not always easy to trust a mechanic but they are always honest and fair. and my car runs great!

  • Richards Auto Clinic Status: Validated

    Bill W.    |    5/7/11

    I have known Ron & Mike for many years and often recommend Richards Auto to friends who want expert service and most of all an "honest shop". I do most of my own service but when I need top advice and service I go to Richards Auto. They are "THE BEST"!

  • Richards Auto Clinic Status: Validated

    Sc S.    |    4/12/11

    I have a grinding noise when I apply the brakes semi hard. I took my car to Richard's and was told by Mike that there was nothing wrong with the brakes - I have semimetallic brake pads with 40% left. These pads can cause a grinding noise. I was totally…
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  • Richards Auto Clinic Status: Validated

    Pamela W.    |    4/6/11

    Very professional, friendly, honest and fast service. The air conditioning in my van was not working. This could have been a very expensive repair. Don at Richards Auto Clinic fixed my air conditioning in less than 30 minutes at the low diagnostic rate he quoted me on the phone. Don is honest and trustworthy.

  • Richards Auto Clinic Status: Validated

    Stephen D.    |    2/21/11

    The repairs were completed on schedule and the work was accompleted in a professional manner. I have been using Richards Auto for all of my auto repairs since they first started in business. They are honest, knowledgable and trust worthy. Why would I go anywhere else?

  • Richards Auto Clinic Status: Validated

    Erv H.    |    2/17/11

    This is a vehicle my wife and I bought new and while it is not a daily driver we do enjoy driving it. Ron and Mike have been the only mechanics to work on this vehicle for the last 15 plus years and keep it in great condition for…
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  • Richards Auto Clinic Status: Validated

    Erlyce P.    |    2/11/11

    What can I say?! To be able to call a car repair shop and give only my first name and to have them KNOW me and my car....that's invaluable! My husband and I have been taking our cars to Richard's Auto for many years and are never disappointed. From high…
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  • Richards Auto Clinic Status: Validated

    Joon P.    |    2/9/11

    Outstanding!

  • Richards Auto Clinic Status: Validated

    Nancy T.    |    2/8/11

    I recently had quite a bit of work done on my Camry (maintence etc.,) and my car drives GREAT. I had to go to Prescott Valley and the ride was smooth and strong as I went up and down the mountains. There has been no pressure with evaluations and…
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  • Richards Auto Clinic Status: Validated

    Ron J.    |    1/24/11

    Did a great job on my old Blazer. it only has 225k miles on it and it is ready for more thanks to these guys expertise

  • Richards Auto Clinic Status: Validated

    Sly S.    |    1/24/11

    *****

  • Richards Auto Clinic Status: Validated

    Sc S.    |    1/21/11

    I needed a second opinion, and so my coworker suggested Richards. It's very close to work, so getting a ride from and to work is no problem. Ron and Mike are very friendly and professional on the phone and in person. Mike left my car on the lift so that…
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  • Richards Auto Clinic Status: Validated

    Bill S.    |    1/6/11

    Richards is fantastic! I have been driving about 25 minutes out of my way for years because they are so good. They are always quick, friendly and clear, thorough and very fair priced! They do quality work. I really appreciate this shop. It really feels like my neighborhood shop with kind, honest people.

  • Richards Auto Clinic Status: Validated

    Harvel A.    |    8/9/10

    The weather is hot. The air conditioning in my wife's car is now blowing lots of cold air. Thanks Ron and Mike.

  • Richards Auto Clinic Status: Validated

    Henry H.    |    12/4/09

    You won't find better folks to take care of your wheels than Ron, Mike and Frank (in the back 40). If you need the work done, they'll tell ya and tell ya if ya don't. Honest, fair, quality workmanship at a decent price is what your car will get and…
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  • Richards Auto Clinic Status: Validated

    L A.    |    10/8/09

    Honest, fair, good work - exactly what you're looking for when you take your car in for service. We have to travel quite a few miles from our home to go to this shop, but it's been worth it; we would (& have!) recommend them to others.

  • Richards Auto Clinic Status: Validated

    Julie L.    |    9/8/09

    My car overheated in Phoenix, and I went in search of a auto shop, since I was new to the area I began researching shops in my area. I found this shop online, I really liked the look of their website, it was presented in a professional manner that gave…
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  • Richards Auto Clinic Status: Validated

    Mary D.    |    8/10/09

    Ron and Mike (along with the crew) have taken care of three of my vehicles, over the years and I love these guys. This is the most ethical shop I have ever dealt with and I have been to quite a few, including mechanics doing side jobs. Customer service is…
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  • Richards Auto Clinic Status: Validated

    Armin C.    |    7/2/09

    I have gotten to Ron and Mike through a friend of mine two years ago. And we bring my wife's car as well as mine to those guys since. I can just recommend Richards Auto Clinic to everybody. That's the only shop (and believe me there have been quiet a few between…
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  • Richards Auto Clinic Status: Validated

    Harvel A.    |    5/7/09

    Ron and Mike have been taking care of this elderly lady for the past 8 or 9 years. As always, this most recent experience was excellent. They do what they promise and at a price they quote. They found a couple of unsuspected problems and called before repairing them. I highly recommend their service.

  • Richards Auto Clinic Status: Validated

    Lee D.    |    2/19/09

    Excellent, quick, honest and friendly service! I highly reccomend Richard's Auto Clinic

  • Richards Auto Clinic Status: Validated

    Deborah B.    |    2/10/09

    We started using Richards Auto upon a neighbors recommendation. Ron, Mike and Crew have seen us through seven different cars and many years of loyal service. My husband and I recommend them without reservation because of the quality of service and honest dealing. Suffice to say we feel we can…
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  • Richards Auto Clinic Status: Validated

    Lani D.    |    12/9/08

    The only place I Trust. I've being going to Richards Auto Clinic for years. They are professional, courteous and honest. It's not easy to find mechanics like that. I go there for all my automobile services. I couldn't be more thankful. Ron and Mike are the Best!

  • Richards Auto Clinic Status: Validated

    Carmen S.    |    10/8/08

    I really appreciate their pleasant attitude, helpfulness, hard work and fast quality service. Ron, Mike & crew always do their best to extend a helping hand. Keep up the fine work!

  • Richards Auto Clinic Status: Validated

    Y D.    |    9/24/08

    People from my office strongly recommended Richard's Auto Clinic and I tried. They were right. Ron has been great with excellent customer service. When my husband first tried Richard's, he got a quote from another repair place on Thomas. Their quote was much higher by recommending unnecessary repairs. …
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  • Richards Auto Clinic Status: Validated

    Henry H.    |    6/19/08

    Been knowing these folks going on 20 years! That alone should tell you that Ron and Mike are honest, good at what they do [whatever] and provide excellent value for the $$. Have brought a variety of domestic and foreign cars in and always they fixit. They will advise if the anticipated repair is worth the cost and aggravation. Five stars times five!!!!!

  • Richards Auto Clinic Status: Validated

    Charles D.    |    9/27/07

    Richard's Auto Clinic has been our family auto repair clinic for over 20 years. There is no problem they have not been able to solve. They continue to exercise & demonstrate a passion for their work, treating every repair situation, however simple or complex, as a challenge to their extensive…
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  • Richards Auto Clinic Status: Validated

    Lance D.    |    5/29/07

    Ron always does a great job. My family has been dealing with Richards Auto Clinic since 2001. He stands behind his work, and always looks for conditions that might need attention in the future to keep the car running trouble-free. This was my mother's Camry. She doesn't drive much any…
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  • Richards Auto Clinic Status: Validated

    Suzie D.    |    5/22/07

    We have been doing business with Richards Auto Clinic since its beginning. We keep going back because they have always given us prompt, reliable service at a fair price. We never have to wonder whether a repair is necessary because they are completely honest!

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