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Precision Toyota Collision Center, Tucson 85705

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validated reviews (106)
Av. Rating: 5.0

  • 9/30/16

    Excellent service. Helpful people. T J Gibbons is the best.

  • 9/29/16

    Let me just say I'm glad I finally ended up at Precision Toyota Collision after someone backed into my car. I also want to give kudos to their CS Rep. Jane who pulled all the punches for me and was patient when I wasn't. Jane got the results that I wanted. Very pleased with this shop and their efforts...

  • 9/29/16

    TJ took great care of my FJ Cruiser. Kept me updated and helped me with my special requests. I talked to the tech that worked on my truck (Mike I think) and he was great. Did a couple things that he didn't have to do to make my wheeler nicer.

  • 9/28/16

    I'm happy to recommend this shop. My Tacoma was rear-ended. I'm very happy with the repairs, particularly the frame straightening and the replacement of the trailer hitch receiver and electrical connector. The paint match is excellent. My particular thanks to TJ Gibbons who kept me informed about…
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  • 9/27/16

    I cannot speak more highly of Jane the adviser who coordinated the repair of my Lexus. She was incredibly courteous, competent, informative and nice as well! Jane is a great ambassador for Precision and the repair of my Lexus was phenomenal and done prior to schedule with…
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  • 9/27/16

    ALL the employees were super nice.. TJ always keeping me up to date daily.. The service was outstanding.. I received my car way sooner than expected and it looks GREAT. Thank you!! I Love My Car Again!!!

  • 9/27/16

    in my past 3 visits i would give jane and your shop 5 stars the best of the west.

  • 9/26/16

    Jane was my Service Advisor and was excellent. She walked me through the breakdown and process of what was to come. She called with numerous updates keeping me informed until the work was complete which was even ahead of schedule. Can't remember the name of the mechanic…
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  • 9/25/16

    The people were very friendly and professional, and the office manager was very efficient and nice. The service advisor, Jane Jenkins,I explained everything of the process to me. She took pictures before and after my car collision repair. She kept in touch with me through the phone . The job only took less than 24 hours and I had the car the next day. I'm a very happy customer!

  • 9/19/16

    TJ was very easy to communicate with, gave a good price on the fix, and followed through with the work. He takes great care with his work; he even checks the ordered parts before scheduling the install to make sure they are correct so that everything is fixed in one visit. I highly recommend them.

  • 9/17/16

    TJ and Stacey were so easy to work with. Repair on my new car is perfect. Got my car back sooner than promised. Highly recommend!

  • 9/16/16

    Jane worked with us to repair our car and provided expert service and commitment. We were told one week to finish but was done in three days. Job well done! Thank you for your commitment to service our vehicle.

  • 9/15/16

    TJ and the crew were very professional and caring. He followed up and made sure all went well with my vehicle. The crew in the office was genuinely nice and easy to communicate. Thank you very much.

  • 9/14/16

    TJ and whole team did an outstanding job. Very professional. Good customer communication from the estimate, to handling insurance, to doing the work as scheduled. They made the repair process as painless and pleasant as possible, and they stand behind their work. The side of my car looked like it had never been damaged; like new. Thanks TJ and team!

  • 9/12/16

    Did a great job, were really fast. I asked them to put a factory bumper on my car, and they were able to do not only that, but repair my car in a day! Also, my car had tree sap on the roof that I didn't know about - so…
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  • 9/11/16

    My vehicle was repaired by TJ Gibbons can't even tell it was damaged came out like new. Very professional and returned my vehicle about a week in advance would recommend this shop to anyone looking for a professional job.

  • 9/7/16

    My car was repaired by T.J.Gibbons and both inside and out it looked just like new when I got it back. I think they did a fabulous job! Date of beginning was August, returned to me September 6. Paul Bailey

  • 9/3/16

    This is the third time I've had to use TJ and his crew. And each time I have most pleased with their service.

  • 9/2/16

    Precision Toyota Collision Center is our "go to" place for body work on our vehicles. This is the second time we have had repair work done at this location. The staff is efficient and friendly. Their repair work is top notch. TJ Gibbons, our service manager, is extremely knowledgeable and has been fantastic to work with.

  • 9/1/16

    Excellent and professional services. The assigned advisor telephoned in a timely manner about vehicle status. I couldn't ask for anything more than the service provided. Thank you

  • 8/30/16

    TJ helped us getting through the process of having our car repaired when we turned in our claim to the insurance company. It was prompt and he was very informative. We were updated frequently and the car was ready before the estimated time.

  • 8/28/16

    I would like to thank Terrell Gibbons for the help he gave me concerning the repair on the rear bumper of my 2014 Prius! He was very professional and gave me information about my car that is really appreciated! I felt that he really cared about me and the care of my vehicle! Thanks TJ!

  • 8/27/16

    Kim and her staff were great! Our 2016 Tundra was rear-ended and they did an awesome job of making it look like new again!!! Paint job was exceptional! Rides and drives like we drove it off the dealer lot .... Thank you Kim and Jamie for taking…
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  • 8/26/16

    Front bumper needed some repair and I did not want to replace entire thing as that would be expensive! TJ worked with me to repair just the worst area which was significantly less expensive. Part ordered yesterday, appt. for today for work to be done, and I waited less…
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  • 8/20/16

    I called Precision Toyota Collision Center by mistake when trying to reach the Toyota Dealer and I am so glad I did! I needed my sun visor replaced for the third time, so frustrating. Jamie was so accommodating, friendly and helpful along with the rest of the staff.…
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  • 8/16/16

    Great service! Professional, prompt, ready 3 days before promised. Would definitely use again.

  • 8/15/16

    Fast and reliable place!! Tj and Cindy was very informative and very professional!

  • 8/10/16

    Done on time as promised and looked great.

  • 8/6/16

    What a pleasant experience all around! TJ and the team were so friendly and put my mind at ease from the moment I first walked in for an estimate. The repair work was done perfectly!

  • 8/5/16

    Everybody was very polite and helpful. They called for the rental car so that it was ready. They kept me updated on the progress in repairing my car and finished the project ahead of their estimated date.

  • 7/27/16

    I was side-swiped on my way home from work one day. The insurance of the lady who hit me covered all repairs and recommended Precision as the shop to complete said repairs. I'm so glad I went with Precision. TJ kept in contact with me the whole time my car…
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  • 7/22/16

    The lady who handled paperwork was awesome. The lady who kept me updated, Jane, was very professional. The lady who went over the car with me on pickup was super friendly. The speed of the shop in completing the work was faster than expected and the car looks great.

  • 7/21/16

    I don't really write reviews, but want to in this case. You can't find a better body shop than Precision Toyota Collision Center. Once again, TJ Gibbons and the team did an outstanding job (the best). Kept me informed on what needed to be done and when it would be ready for pickup. Can't say enough about this body shop. Most fabulous.

  • 6/29/16

    After hearing that my car needed $2k worth of work and I'd be without it for a week, I was devastated. Especially being a mom of 2 young boys. When I got Jaime on the phone explaining the entire process to me, I was relieved and stopped crying! Jaime…
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  • 5/18/16

    I want you to know how pleased I am with the quality of service I received when I brought my car in for body repairs. This is the third time I have had body work done at Precision Toyota and on each occasion I have worked with Jane Jenkins. I…
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  • 5/16/16

    Great customer service provided by JC Comeau and his team of techs.

  • 5/14/16

    Dented my right rear door and scratched the paint. Service Advisor TJ Gibbons was friendly, explained all details of the repair, and possible unknowns. The work was completed on time, and the door looks brand new. I was thoroughly pleased with the entire operation!

  • 5/1/16

    Jamie and team at Precsion Toyota absolutely went above and beyond to repairs and deliver car in time for out-of-town trip. Thank you.

  • 4/28/16

    Above and beyond service. I had a blemish on my car that wasn't in my claim and they fixed it free of charge. I'm super impressed.

  • 4/24/16

    I am writing this review because my experience was excellent. I was given an approximate date of completion and it was early. The job looks very natural. Of course I don't know what will happen in the future if the bumper is hit but there is a lifetime warranty.

  • 4/21/16

    We were very happy with the service we received from the front desk girl, our service advisor Terrell(TJ) Gibbons II to the workmanship done on the car.

  • 4/20/16

    Just dropped off my car after gettting estimate for repair at Precision Toyota Collision in Tucson AZ. Had appt at 4. Walked in & got it done at 1. Stacy & TJ are great! Great customer service & satisfaction. Would highly recommend.

  • 4/17/16

    Took my car into Precision when I wrecked the front end. They did an amazing job replacing front bumper and were able to fix a few scratches in the hood and match the paint so I wouldn't have to pay for a new hood Can't even tell it…
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  • 4/14/16

    I damaged my front driver door pretty bad, I took my vehicle to Precision Toyota Collision Center and the service I received was 1000000000%. Customer service and communication were incredible. JC went above & beyond to take care of me and my car. My car looks amazing! as if nothing had happened. I highly recommend Precision Toyota Collision Center to anyone that needs body work done!

  • 4/11/16


  • 4/5/16

    Precision Toyota called to keep me updated, they told me my car would be done in 3 days which is exactly how long it took, they did an amazing job on my bumper and the paint matched perfectly, and I really appreciate that they even washed my car so it…
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  • 4/5/16

    five star experience. two women working in the office were extremely competent, friendly, and kept us informed as repair process went forward. Work done was exceptional, ahead of schedule. Can't say enough good things about this business.

  • 3/23/16

    Vehicle looks brand new! Couldn't be happier with the outcome or the service. I will highly recommend this shop to anyone looking for body repairs.

  • 3/17/16

    Prompt great service with very friendly and helpful personal. Very pleased with the repair work done

  • 2/13/16

    I turned in my 4runner to have a repair done for a scrape/dent that went down the entire side of my vehicle. Upon receiving my car back the shop/office staff was professional and presented me with an excellent repair job. The paint was seamless and you couldn't tell any damage…
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  • 2/6/16

    Impressive service and results in every respect. Jaime was my "go to" person. She is so professional, detail oriented, kind and she has a positive attitude that is contagious. I love that she telephoned me to keep me up to date on insurance issues and repair progress. My Prius is now not…
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  • 1/19/16

    AMAZING WORK! I took my Lexus there and I'm so thankful I did. I've had repair work on other vehicles before and it's been sub-par, if that, from other places around town. There was ALOT of damage to my car which made me very nervous. TJ…
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  • 9/25/15

    I knocked the power sliding door out of alignment and went to Toyota assuming they would know best ,for a relatively new car, how to repair it. I made an appointment and was promptly and pleasantly greeted. My car was looked at and the problem discussed with the staff then…
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  • 3/26/15

    I worked with T.J. Gibbons, who was the service advisor @ Precision Toyota Collision Center. He was honest, direct, and contacted me on a weekly basis. I was very impressed with both the way they handled me personally, and working with Geico the insurance company directly. I…
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  • 3/24/15

    Shout out to PTCC and the staff especially Jane and Stacy. Both of these ladies embody professionalism and outstanding customer service. Nobody goes to a shop like this for fun especially twice in 2 months like my wife and I unfortunately experienced. Both of our vehicles were…
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  • 3/18/15

    Jane Jenkins handle my issue superbly. I stopped by the shop late on Thurs, 12 Mar 2015. She did an estimate and provided sound advice. Once I advised her that I would pay the bill myself and not use insurance coverage, Ms. Jenkins order the part immediately. The part arrived…
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  • 9/9/14

    Amazing Job!

  • 6/22/14

    Jane helped me review some "grocery cart" scratches on my car; body shop employee was able to rub them out. I returned to Prefcision due to prior service from Jane. She is the best.

  • 6/16/14

    Second to none. Jane and the crew were on their game. As a native of Tucson and second generation Realtor I have met a lot of local service people. They were the best. Kind, prompt, priced right, and quality work. All in one place.

  • 6/4/14

    I had one of the most hassle-free experiences here that I've ever had at a collision center. T.J. and the rest of the staff are friendly in a real way and very competent. My car was ready BEFORE they said it would be--that has never happened to me. The work…
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  • 6/3/14

    This body shop is the best I have ever seen. Not only the repairs and body work being done to my car, customer service is by far the best. TJ Gibbons took the car and hit the grounding running, kept me knowledgeable of what was happening and never seemed to be iritated. TJ and the whole team at the Collision Center is the best.

  • 4/2/14

    This place should be the poster child for how a business should be run. Everyone from Chrissy at the front desk to Deanna at the Hertz rental they deal with was great. TJ Gibbons even had my car finished four days early... and what a great job they…
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  • 3/20/14

    Second time we have used Precision for major repairs after a rear end collision. They completed the vehicle within the promised timeframe - actually a few days early. TJ was very communicative and kept me apprised of what was happening throughout the process. He was also very…
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  • 1/17/14

    very well done. personable, timely, and great work.

  • 11/25/13

    Great service at Precision Toyota Collision Center!! I backed my car into a mesquite tree (long story...) and did a few thousand dollars of damage to the back (and top) of my Rav4. Big kudos to Terrell Gibbons (TJ), my service advisor-he kept me updated throughout the 2 1/2 weeks…
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  • 10/7/13

    I received outstanding customer service from the service manager, Kimberly Taggart! Kimberly personally handled questions and dealt with the insurance making this experience as tolerable as a bad situation could be. The workmanship was outstanding and the car was done when told it would be. I definitely would take my car back to Precision Toyota Collision Center.

  • 6/27/13

    Repair work is excellent and the staff is most helpful. Work was considered minor, plus I had paintless dent repair. Car looks like new again.

  • 6/22/13

    Words don't do these folks justice! Extraordinarily amazing customer service and dedication to satisfaction begins to describe this team! After some terrible experiences at other facilities including a local Click dealership I went to Precision Toyota Collision Center in hopes that I could just get my truck fixed once and…
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  • 6/18/13

    I was in an accident and did some heavy damage to the front of my black c-class. I've had some bad experiences with repair shops and was hesitant to take it anywhere. Precision Toyota did an amazing job, and TJ Gibbons is the person you need to work…
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  • 3/23/13

    My experience with Precision Toyota collision center was great. I banged up a rental car, and even though Precision knew they were not getting the work, they gave me an estimate, put the sprung fender back into place, and gave me advice on how to deal with the rental company. Thanks!!!

  • 1/14/13

    To whom it may concern, I would like to express my sincere appreciation and thanks to Precision Toyota Collision Center. I had my Mercedes Benz repaired there April 2010 when we were rear ended by another vehicle, they did an awesome job repairing the damage that occurred. We unfortunately were…
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  • 1/13/13

    Precision was completely helpful and informative about the process. I recommend them to anyone who want quality work, work done in a timely manner and professionalism.

  • 1/2/13

    From the first contact (a phone call) to the last, every response I got from different employees was professional and competent. They kept their deadlines, informed me adequately about work progress and did an excellent job. Rare qualities to be found alltogether in this region which I know well. Special kudos to Jane Jenkins who does an excellent job and is pleasant to deal with.

  • 11/17/12

    My Prius was wrecked and I needed assistance in figuring out what to do. I received excellent service and was very satisfied with the outcome. Highly recommended.

  • 10/18/12

    TJ Gibbons, at Precision Toyota Collision Center, took the time to first educate me about the repair process. He was easily accessible by email or phone, was swift to respond and never made me feel rushed. From the start, it was clear that our RAV would be in experienced and…
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  • 9/12/12

    Overall very pleasant to work with. They picked up the truck at my house which was 20 miles away and gave me a ride when it was time to pick it up. When I picked up the truck it was clean and washed. Overall, it looks new... I can't see any damage at all.

  • 8/6/12

    I have been to this facility twice for body and paint work. Jane Jenkins is my Customer Relations Representative. I would recommend her to anyone suggesting to their vehicle repaired here. She has the best customer service and goes out of her way time and time for her customer. She…
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  • 7/3/12

    Great work. Quality friendly staff. Very efficient. My car looks brand new!

  • 5/27/12

    It only had 6000 miles on it when someone ran into the back quater took it in and was lucky enought to get Jane as the service writer what a great gal took care of everything handeled the insurance getting repairs done any questions no problem. Car looks great I would recommend it highly

  • 5/9/12

    This is the BEST auto repair shop I have ever seen in all my 66 years! T. J. Gibbons quickly and accurately estimated my repair. Parts were ordered and received just as he promised. My appointment time was met promptly and work was finished quickly . He explained…
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  • 5/8/12

    Great saving of my van...timely, great looking "NEW" looking for my new toyota van as it was rear-ended and front ended! TJ (employee) kept me updated as the process to fix took 6 weeks...the end was a new-like van...could not tell that it was injured in front or back.

  • 3/30/12

    Had an accident in which my driver side door through the rear end mud flap was damaged (its fun avoiding a head on collision from someone who decides passing in a double yellow over a hill is a good idea). The total repair ended up being $2700 worth of damage.…
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  • 2/28/12

    Although it is never pleasant repairing a wrecked car, this was as good as it can get. Jane Jenkins is the service writer. She is extremely knowledgeable, personable and easy to deal with. I asked her to have the front bumper cover removed to better estimate the…
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  • 1/5/12

    A deer ran in front of my RAV4 and I hit it and damaged the passenger side front fender, hood, side panel and many things under the hood. I took it to Precision Toyota and now it looks better than normal! The metallic paint matches perfectly and the…
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  • 10/28/11

    TJ Gibbons was attentive and courteous and informative. Car was dinged at UA parking garage, they did excellent work. We had insurance and 500.00 deductible, they made the car like new. Then, sadly, it got dinged AGAIN (our fault this time) and were SO sad (and maxed…
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  • 10/24/11

    This experience was great. Jane, my service writer, was easy to reach, always kept me up to speed on the state of my vehicle and was a pleasure to work with. They got the car to me ahead of schedule and it looks fantastic.

  • 8/11/11

    Toyota Collision Center did a fabulous job repairing a heavily scratched and dented passenger door. The paint job was superb. They blended it perfectly. I could not be happier with the results. TJ Gibbons is the "go to" guy! However, it's certainly not inexpensive!

  • 7/27/11

    I brought my car in for some bumper damage repair. I was assisted by Jane Jenkins and it was one of the more professional experiences I've had with an auto shop. They arranged for pickup by a rental car company once I dropped off the car and estimated…
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  • 7/22/11

    From the moment CJ picked up the phone to the moment Jane Jenkins (my service rep) handed me my keys, this was an exceptional experience. PreToy is uniformly helpful, knowledgable and honest. They replaced my driver side mirror in record time and gave me a welcome estimate for cosmetic work I will have done - by them - at a later date. I would recommend them to anyone.

  • 7/8/11

    Getting your automobile repaired is never a time for celebration. TJ spent a lot of time with me on the phone working out my repair options. Car was ready earlier than promised and less than estimated. Thanks for making what's usually a hassle a surprisingly pleasant experience!

  • 7/8/11

    Very friendly, efficient and professional throughout the process. Had a new rear bumper installed in 30 mins. Shuttle service is best in Tucson. I highly recommend!

  • 7/2/11

    I checked every collision center in town, thankfully I found this place. Jane, Kimberly, and JC took care of everything from towing to dealing with the insurance company to securing a rental car. They kept me informed all along the way and delivered my car almost 2 weeks early. The…
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  • 6/23/11

    We had deer collision repair done at this facility and were very happy with our rep, TJ, and the quality of the work. TJ always called me before I had a chance to call him; and if he left a message on voice mail, he called later to make…
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  • 6/17/11

    Kimberly, T.J. Gibbons, and everyone who worked on our car went far out of their way to get a rather major job done in five days instead of an estimated eight so that we could drive it on a pre-planned trip instead of having to take our back-up car. We can't say enough nice things about everyone at the shop.

  • 3/29/11

    great work and even better customer service. assisted me with checking numbers from insurance company of responsible party and got me more money for repairs after the insurance company calculated costs wrong

  • 3/28/11

    I took in a non-Toyota product for an estimate upon a friend's recommendation. Jane Jenkins was my contact and was very courteous, had great communication skills and quite professional. She gave me 3 options and the highest was still lower than my other 3 estimates. I was so impressed with Jane and Precision, that within 2 days I bought a new Avalon from them!

  • 2/17/11

    Great service, attentive staff, impecible work performed on time,great communication during repair process. Really a terrific body shop!

  • 12/2/10

    Although I had a small fender bender, the staff was extremely professional, courteous, and on time. Great people. Completely reliable.

  • 11/19/10

    Great job, the staff took care of my worries and got my truck back to me looking like new! Jane Jenkins is the best service advisor. I call her when I need help with body work and I had my truck in 3 times in one year. My bad luck…
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  • 11/15/08

    We were most happy with the service provided by this shop. JC handled the work, enabled us to drop off the car on Saturday at the Service Dept., let us know when they began work on the car and when it was finished. From start to finish he and the crew did a wonderful job. The car looks perfect again! We're very grateful.

  • 10/31/08

    We took our car into Precision Repair Shop on Oct. 20th with an estimated completion of repairs on Oct. 23rd. The main concern of the employees of Presicion Toyota was matching the paint on the new trunk with rest of the car. When it was inconvenient for us…
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  • 9/4/08

    Jane Jenkins took care of it and had the car done, I felt, in record time. It looked like new inside and outside. Very careful attention was taken to the car and I was kept informed. I did not expect it back before the 4th of July and was surprised by the speed with which it was finished.

  • 8/9/08

    JC Comeau acted as my representative. JC kept me informed of the work progress due to additional damage noted once the repair got under way. My car was detailed upon my pick up and looked like the quality service I received. Kimberly, the office manager was very responsive when…
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  • 6/4/08

    Joe Morones, customer relations, was extremly helpful cordinating with the insurance company. He kept me informed thru the whole proccess.

  • 5/25/08

    Precision Toyota provided timely body work in a quality, professional manner. Tony M. provided a clear explanation of damage and an accurate estimate of repairs. The work was completed by the time promised, and my car looked great!

  • 5/14/08

    J.C. Comeau couldn't have been more helpful when I needed extensive repairs to my car after a collision. He saw to it that my car was done in a timely manner with all repairs done well, incl. new exhaust system, frame work & trunk repairs. I highly recommend Joe and Precision Toyota Collision Center.

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