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O'Rielly Collision Center, Tucson 85711

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validated reviews (179)
Av. Rating: 4.8


  • 6/11/17

    My repair went very well. Aside from the disparity in delivery promise and the actual pick-up date, I have no complaints. The point-of-contact was usually accessible and honest with the issues relating to delays. I was very pleased with the repair.


  • 5/22/17

    I am very satisfied with the work they did to my Tahoe. They were efficient and work was done in a timely manner. I would recommend them to anyone.


  • 3/9/17

    O'Reilly Collision Center continues to exceed my expectations. After performing a minor repair that brought my Explorer back to tip top condition they went ahead and performed a complimentary car wash. Their staff is professional, courteous and true craftsmen!


  • 8/23/16

    Work was completed as promised. Great group of guys that work there. I would recommend this shop if you ever want strait answers.


  • 8/22/16

    This company went way beyond the expected. I was unsure at first due to a hiccup in the primary repair but, when JR entered the scene he made sure that the customer came first. He kept me in the loop and made this experience well worth it. I will recommend this company based on the attitude and Integrity of JR. Thank you so much O'riely.


  • 8/16/16

    This company was fast and efficient in the bodywork completed, however concerned of issues car did not have when returned. Overall satisfaction 99% Great Job!


  • 7/13/16

    They are always kind and courteous whenever I'm in. I would give them a 5 but I had to come in a second time to get the bumper they had replaced, replaced again due to paint chipping and warping.

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  • 7/6/16

    The collision center was absolutely awesome. Personal service was the very best and the workmanship was beyond and above.


  • 7/1/16

    Lynn and Henry did a great job in getting my vehicle fixed and arranging for a rental car while my car was in the shop. They are fantastic people and great assets to your organization


  • 5/12/16

    Great service in a timely manner. Lynn and Henry were very professional and prompt.


  • 5/4/16

    Lynn who works at this shop is outstanding in her professionalism and customer service...highly recommend O'Rielly because of Lynn.


  • 4/20/16

    O'reilly body shop always has done a great job taking care of us and our vehicles. The works esxceptional and it always looks like it was never damadged in the first place. I reccomend that any body work be done at o,reillys collision centers. Dennis Wentz


  • 3/28/16

    From start to finish, the process at O'Rielly was nothing but smooth., Lynn and Henry both exuded so much friendliness and professionalism throughout the entire process. We were told it would take 5 days, and they stayed true with that time frame. I almost wish I had another vehicle that…
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  • 3/23/16

    I am satisfied with the work they have done on my vehicle. I would go back to O'Reilly Chevrolet. They care about the customers' safety. They make sure nothing goes wrong.


  • 3/21/16

    I accidently scratched my car. The entire process at O'Rielly was quick, efficient and easy. My car looks like brand new. Very polite staff. Would recommend O'Rielly Collision to anyone that asks me for suggestions for a collision shop.


  • 3/8/16

    JR gave excellent service from the initial bid to the actual work completion The billing was confusing as payment was due from a third party. JR handled it with courtesy and professionalism.


  • 1/9/16

    Always take my vehicles to O'Reilly and have always had excellent service. The individuals working the front office are so helpful and my car is always fixed perfectly. Thank you O'Reilly for having a great group of people.


  • 12/28/15

    Lynn, the body shop estimator provided me with outstanding customer service from start to finish...her professionalism and courtesy goes well beyond any other body shop business I worked with in Tucson!


  • 12/4/15

    I WAS REAR ENDED THE DAY BEFORE THANKSGIVING. AS IF THE HOLIDAYS ARE NOT STRESSFUL ENOUGH, I AM IN THE HEALTH CARE FIELD, AND AS YOU CAN IMAGINE, IT IS ONE OF THE MOST STRESSFUL AREAS TO WORK IN AND IN TUCSON THAT IS TRIPLED. WHEN I BROUGHT MY CAR…
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  • 11/2/15

    Lynn Ruter is amazing....Awesome customer service. She took good care of our auto accident case and was very professional! Thank You Lynn, your the best!


  • 10/16/15

    Fantastic customer service. I was explained to about the whole repair process and updated throughout. My service estimator JR Gaskins did a great job in assisting me throughout. Truck was done earlier than told. Always a bonus. Great job to Orielly and their collision shop. Thank you for the customer service and quality of work. Refreshing to get great service when needed..


  • 10/2/15

    Fast friendly service...daily updates. In and Out!


  • 9/15/15

    this is the second truck which Orielly collision center has worked on the past month. On this 06 Silverado which I picked up today, all of the work was excellent. The office staff including Walter, Henry, Lynn and the tech whom did the repairs, were all professional, courteous and very helpful. The entire experience at Orielly collision center was very pleasant.


  • 9/9/15

    THE JOB WAS DONE TO PERFECTION, THE CAR WAS DONE ON TIME AND YOU CANNOT SEE ANY AREA OF WHERE THE DAMAGE WAS DONE. LYNN WAS GREAT TO WORK WITH


  • 9/8/15

    I am very satisfied


  • 9/5/15

    I recently had ORielly Collision Center repair the front passenger door on my 2008 Jeep Rubicon! My service writer was Walter and the repair was done by Doug! I could not have asked for better professionalism from both Walter and Doug! The repair to the door was excellent, unfortunately the…
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  • 9/2/15

    Thank you for outstanding service from JR. We have been to the Collision Center at O'Rielly several times and have always been treated as a VIP.


  • 8/25/15

    CHRIS TIAFI WAS NICE, HONEST, AND TRIEDD TO HELP US THE BEST WAY HE CAN. VERY HELPFUL


  • 8/24/15

    Excellent service. Friendly, reliable, and quickly fixed an issue that I brought to their attention. I highly recommend O'Rielly collision center. They went above and beyond to assist us.


  • 8/24/15

    well..when I was in a collision..my heart stopped cuz of the damage that was done to my car..i was very upset cuz my car is my baby!!! I ended up taking my car to o'rielly body shop and since I stepped foot on property..i as well as my father were…
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  • 8/24/15

    Had a great experience, very helpful and professional. Would recommend to my friends.


  • 7/26/15

    Where to start, I had originally heard great reviews about oreilly. I dropped my vehicle off for some storm damage was told it would take about ten days. Some how to managed to do it in half the time. When I went to pick my vehicle up it was absolutely…
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  • 7/3/15

    Had a fender bender and they did a great job at repairing.


  • 7/2/15

    Great customer service. fast and detailed work. The car was also detailed before the keys were handed back over to us. It looks like a brand new car.


  • 6/19/15

    It was a pleasure to meet Jr and Henry at O'rielly Collision. Two wonderful gentlemen. I brought my car to O'rielly to be fixed and the men were so pleasant, helpful and most of all they made me feel so comfortable.


  • 6/17/15

    It was grate service I was always up to date with everything and JR. was really grate help. If I where you I would ask for him to help you out.


  • 5/26/15

    Wonderful experience with Walter G. and the main reason we came was to have Bill McDowell do the body work on the car. He did a wonderful job.


  • 5/4/15

    Thank you for great service. The vehicle was delivered to my home after repairs. I did not have to go out of my way to pick it up. I appreciate the excellent customer service and communication.


  • 4/9/15

    A wonderful experience! The rental car was waiting on site and the work done to my car is INCREDIBLE work. If you have to have an accident, this is the place to go! Hopefully, I wont need your services again, but if I do....


  • 4/3/15

    My service agent was Lynn Ruter who was very professional and thorough in her evaluation of my vehicle damage. although my vehicle was in the body shop for 8 days, which was longer than I expected, I realize that it takes time to ship in the necessary parts.


  • 4/3/15

    No problems Everyone was most helpful


  • 4/2/15

    J.R and Alan (sales) were very helpful in assisting me with the repair and making it a smooth process. Couldn't be happier!


  • 3/31/15

    thought they were very friendly and polite


  • 3/19/15

    Very good service


  • 2/24/15

    Someone asked me why I went to O'Rielly Cillision Center. Now I can tell them. Fast, friendly and courteous service. The service rep, JR, was great and the work was finished as promised. If I have the need for collision repair again I will come here again. I will also refer my peers here as well..


  • 2/18/15

    The job is very well done. The finished paint matches great. Service was finished a day early, which was very surprising. The people are very friendly and know their stuff. Thank You very much!!!!!


  • 2/11/15

    Fast and convenient customer obsession!


  • 2/11/15

    I really appreciate the people the customer service in orealy they are very helpful and courteous I recommend people to go there and do their car take care of


  • 1/26/15

    Run!!! Customer service and quality is non-existent at O'Rielly Collision! Why do I constantly have to stay on top of people I'm paying to look after my interests, as if they were doing it for free?! Dissatisfied to say the least! Thanks for such poor care of my vehicle O'Reilly Collision!…
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  • 1/8/15

    this by far is the best body shop in town. the costumer service is supreme


  • 11/11/14

    fast, friendly, five star, great employee


  • 10/29/14

    excellent service, fast, friendly and everything back to looking brand new! Walter and Momique where both kind and helpful. I hope to never need the service again but it is a relief to have such a great place to help at such a stressful time. Thanks to all who work for O'Reilly for all your hard work!


  • 10/28/14

    Joe Diaz was a pure professional at all times. He got me and my family through a tough time any time we called in he was there to help


  • 10/13/14

    Brian did a great job on my car. He is friendly and had the car done in a timely manner. Thank you for the great service.


  • 9/10/14

    we received excellent service from the beginning to the completion of the collision work. thanks.


  • 9/5/14

    First collision in over 40 years of driving, traumatic experience. However, Joe Diaz at O'Rielly Collision Center in Tucson AZ did a great job keeping me informed and explaining details and each step of the process to my satisfaction. Mr. Diaz is an asset to the O'Reilly organization as he is committed to providing excellent customer service and dedicated to his profession.


  • 9/5/14

    great job car looks great


  • 8/8/14

    This was a terrific experience! Joe Diaz and Ernesto accomplished everything they said they were going to. Smoothly and professionally. Car looks Great! This place is a class act!


  • 7/28/14

    O'Rielly did an outstanding job repairing my car. I was told that it would take one week and delivered as promised. Everyone I dealt with from Enterprise Rent a Car to the service staff in the repair department were friendly and service oriented. I would recommend them to anyone who needs their car repaired.


  • 7/24/14

    From the first phone call to picking up my car today, everyone and everything went really well. Lynn Ruter handled most things and also gave out coupons for snacks and to help with my deductible. The work was done very quickly and it all looks and functions perfectly. if…
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  • 5/15/14

    Joe Diaz did an awesome job with the service of my vehicle. He answered all my questions. He is very professional and courteous and pays attention to detail. I am very appreciative.


  • 5/1/14

    All the staff we came into contact was great. We had no idea how the process worked and they walked us through the whole. thing. They called and gave us updates as they came available. Thank you :)


  • 4/29/14

    To Whom it may concern, I recently needed collision repairs on my Gallant. Once I began the process with O'Rielly I was truly impressed with how promptly, and courteously my needs were addressed. Walter explained how, and when everything would be done. It was good to get this kind of service for a change! I would recommend ORielly to anyone in similar situations!


  • 4/29/14

    The service was fast.


  • 4/22/14

    Fast and wonderful service! Very friendly staff. They go above and beyond.


  • 4/21/14

    Awesome ! Mr. Joe Diaz took excellent care of my wife & I. My wife is disabled and he knew we needed the vehicle back asap.He made sure the work was excellent and kept us appraised at all times.The world needs more Joes to keep things running better. Give that man a raise ! Thanks for Joe.


  • 4/18/14

    Lynn at O Rielly Collision Center was amazing! She handled everything for me with the insurance companies, and with the repair center. And she kept me informed every step of the way. I basically drove up with my wounded car, and then drove away with it healed. Thank you Lynn and O Rielly!


  • 4/10/14

    The Staff at Orielly went over and above to make sure I was satisfied with the service-I would recommend any family member to them


  • 4/9/14

    Great service--honest conversations. The representative talked me through options and helped me save some money based on the value and condition of my vehicle.


  • 3/25/14

    First mis-quoted. Then not ready as promised. Then misinformation about what happened and when it would be ready. Then my call not returned when inquiring. When came to the shop to get answers wad told of additional delays mis information from previous day. Then, people at lunch so can't get…
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  • 3/24/14

    My car had some body damage and engine damage and the car came back looking brand new. They worked quickly and were great with communication throughout. The only minor issue was that they forgot to put coolant in the car and it began overheating after leaving the shop. This was easily remedied. Thanks to everyone at O'Rielly - especially Joe Diaz, who was great to work with! Highly recommended.


  • 3/24/14

    Blake was very helpful in explaining the entire process. From the moment we walked in the staffing at the front desk was polite courteous and made sure we were comfortable. The guys at the shop were very helpful with amazing memories of who we were. When we got the car back it looked fantastic and the detail that they did was superb. Thank you again.


  • 3/21/14

    customer service in office was awesome. very genuine receptionist and the people at this body shop were very genuine. would not hesitate coming back and also refer others for service.


  • 3/18/14

    Lynn, thanks again. The Jeep looks great-you did a fantastic job on having the repairs done. You are very polite and professional. I appreciate all you did. Thank you again. Monique is a very pleasant lady to deal with-good attitude and friendly.


  • 3/17/14

    joe diaz was wonderful kind polite and took care of me and my car topnotch. I would come back here again if needed for I know that oriely does it right.


  • 3/10/14

    To Whom It May Concern,I like to start by saying thank you for taking care of my car so quick. I also like to thank all of you here at ORielly you guys and gals are the best I wouldn't go anywhere else but here you take good care of youre people thank you again


  • 3/6/14

    Good repair. Just took a long time.


  • 1/31/14

    The work done to my baby was amazing. They even went above and beyond with my after-market cowl for my hood by installing my squirters for my window washers that were never installed personally. Lynn was very attentive and me save money on my deductible too ! This is my second time with them, Walt was my first advisor and he was great also. I would totally recommend this facility.


  • 1/30/14

    It took a while to get my Yukon back. I guess there was a communication problem with my insurance. The estimator I worked with, Chris, was very helpful and nice.

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  • 12/19/13

    Thank you Blake - Outstanding service & excellent work! Am very pleased. Will recommend you and O'Rielly to any one needed your services!


  • 12/16/13

    They did a great job, they kept me informed on the process and got it back as good as new. Blake was a great rep.


  • 12/10/13

    great job. great service. thank you so much for all your help!!!!


  • 12/9/13

    good job


  • 11/26/13

    I have used O'Reilly Collision Center for four time over the past 6 years for different vehicles. The repair is always done well to specifications, and returning the vehicle washed is a nice touch.


  • 11/21/13

    After bringing my car in for repairs, I was greeted immediately by Mr. Joe Diaz. After reviewing the damage done to the vehicle, the service provided by Mr. Diaz on behalf of O'Rielly was professional and exceptional. He recurrently communicated with me, and repairs were made expeditiously. I highly recommend this service center.


  • 11/4/13

    very nice estimator honest and straight foRWARD


  • 11/4/13

    Would highly recommend O'rielly body shop. received excellent repair on damaged area. excellent communication. would come back for further service if needed.


  • 10/31/13

    The most pleasant and enjoyable estimate I have received. Very understanding of all parts and procedures necessary.


  • 10/16/13

    I saw Lynn, she went above and beyond. My car was trashed in the interior. From cookies to bottles, to things you couldn't make out anymore, it was beyond trash. After 2 weeks waiting for them to just fix the bumper, I pick it just like…
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  • 10/11/13

    I would recommend O'Rielly Chevrolet auto repair to anyone. I had Joe Diaz as my estimator and he was very pleasant and knowledgeable. The staff were all friendly and nice as well. They were fast at getting my car repaired and did a wonderful job!


  • 9/26/13

    excellent service elder kick back black gentlemen was the nicest most informing and comforting gentlemen with amazing customer service


  • 9/24/13

    Joe Diaz was very personable and professional to deal with. We were very happy with our repair. It looked a few years newer than before the accident!


  • 9/23/13

    someone backed into my *brand-new* Camaro last week.... I only had 200 miles on it! I was quite upset -- frustrated, really -- I mean it hadn't even had time to get dirty and now it had a big dent in the fender... Ugghhh... I took it to the O'Rielly…
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  • 9/6/13

    Excellent service and work, including some small items that was not covered or charged but that they provided.


  • 8/29/13

    The folks at the collision center were efficient, professional, great communicators and provided a fantastic service. While I never hope to have more wrinkles on my car, I would definitely come to O'Reilly Collision for any repairs. Thanks you for providing such a marvelous service.


  • 8/21/13

    I got in a car accident, not at fault, on 8/4. I chose to have my car repaired at this dealership because it was an actual dealership and it was close to where I was staying. The transaction from beginning to end was beyond my expectations. Lynn…
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  • 8/19/13

    Great staff and friendly they fixed our car even after having problems with the other person insurance. Fast and got things done


  • 8/14/13

    good job!


  • 7/23/13

    Outstanding job!!!


  • 7/22/13

    orielly was great and I understand that there is nothing they can do when the wrong parts are sent to them. So all in all it was great service.


  • 7/11/13

    After being in an accident, everything is so stressful. I decided to bring my car to O'Rielly Collision Center and it was the best choice I could have made all my stress and worries were taken care of. I am very satisfied with the patients and extra care that was provided to me and my vehicle.


  • 6/28/13

    Our service representative Walter was very good about keeping in touch and was very professional. The work was done within a week. Thank you!


  • 6/27/13

    I enjoyed my experience at O'Rielly collision. They did a great job of repairing my Envoy. They were quick and efficient.


  • 6/25/13

    these guys are the best!!!!! real pros!!!!!


  • 6/22/13

    Pickup my moms 2010 Toyota today. It was good service. Joe was helpful.


  • 6/21/13

    highly satisfied


  • 6/18/13

    We liked the text messaging as Customer service was great. Joe Diaz.


  • 6/17/13

    very professional,courtious,I'm glad I came here. would not hesitate to recommend you.


  • 5/20/13

    front fender


  • 5/2/13

    We were helped by Walter who took care of us right away with a free estimate and snapped some photos of the damage to my car. He noticed damage from the accident that I hadn't even noticed. O'Riellt worked with my insurance to take care of everything. Easy, fast, and great customer service!


  • 4/19/13

    Thank you for all your help Car looks good


  • 4/12/13

    excellent customer service by Joe Diaz and Brian Guerrero very professional.


  • 4/9/13

    Staff(Chris) that provided sevice was very helpful and knowledgeaable


  • 2/13/13

    monique, the receptionist very friendly. All of the service advisors efficient. Body shop employees great.Repairs done in timely matter


  • 2/13/13

    O'Rielly Collision Center repaired (replaced) the rear lift gate on my 2002 Dodge Caravan in Jan. 2012. In Jan. 2013, the handle came loose. I took it to another body shop and they estimated it would cost about $50 and take about an hour to fix. So I took it back to O'Rielly's and Brian had it fixed within 10 minutes.


  • 1/29/13

    Walter was wonderful. He handled the claim with kindness and efficiency.


  • 1/25/13

    Noel Torres was very helpful


  • 11/21/12

    NOEL WAS AWESOME!


  • 11/6/12

    you guys hace the best service here i been on phoenix store and you guys atre the best


  • 11/3/12

    Everyone here at the collision shop was very helpful and made this exeperience a pleasant one. They keep in touch with you and willing to work with your needs.


  • 11/1/12

    My Crown Vuc was inhit from the side and need two door replacement, along with paint touch up. The edging and moldings needed replacing.


  • 10/16/12

    Great job guys! everything was done when you said it would be:)


  • 10/10/12

    Walt was awesome! Car looks great!


  • 9/21/12

    yes, o'rielly collision center gave excellent care. Walter is top notch with custormer servicde. He made everything go smooth. I would bring my car her again anytime. Thanks O'rielly!


  • 9/17/12

    Great Service


  • 8/29/12

    Very satisfied with repair and service.


  • 8/21/12

    repair work fast. staff professional.satisfied with overall experience.


  • 8/20/12

    Nice work! The vehicle looks very nice and the paint is a perfect match. Thanks also for taking care of my add-on diamond plating. Also, the repairs were done in less time than promised. I am very pleased with the experience at O'Reilly's.


  • 8/17/12

    Blake was awesome. Kept in touch with me with updates throughout the whole time my truck was in the shop. My truck has a breathalyzer, and the team was very good in working around it. Thank you all fot the great service.


  • 8/17/12

    great job


  • 8/17/12

    Great Service! I had 2 vehicles come through this show recently, Walter was great and am very happy with the service I recieved.


  • 8/2/12

    I got calls from Noel documenting the progress, daily. Very attentive. O'Rielly has been extremely helpful ever since they took over Saturn's. And Noel's help has been invaluable. Car looks awsome!! Great,


  • 8/1/12

    Truly, I feel like a vauled customers during my time with O'Rielly. The first day Walter said he was going to take care of us and he kept his promise. Although other companys made many mistakes on our vechicle, Walter stayed on the job to make sure that everything was…
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  • 7/28/12

    I'm very impressed with the quality of the work, speed of repair, and the services. Thanks for the great job Dan.


  • 7/27/12

    Great service and frendly service personel. Deliver on time in less than two days. Will be back if I need collistion service. O'Riely's is the best in my opinion.


  • 7/24/12

    Nice friendly,efficient service. Mr Gaskins is very personable and knowledgeable. Easy to deal with. Thanks!


  • 7/18/12

    Noel was incredible, as was Tom. They were very effecient in our dealings and had my warranty work completed faster than expected!! Thank you so much for creating such a great team at O'Rielly Collision Center!


  • 7/12/12

    did great job. was very happy with work perfoemed and customer service was the best


  • 7/8/12

    Very satisfied with the over all service at O'Rielly Collision Center.


  • 6/29/12

    My experience with O'Rielly Chevrolet was above and beyond what I expected. The whole body shop team took care of my whole claim. They kept me well informed of updates and progress on my vehicle. O'Rielly's body shop team made a huge effort to get my vehicle repaired as quickly as possible. I would highly recommend the O'Rielly collision team. Thanks O'Rielly for making my experience hassle free and convenient.


  • 6/29/12

    Awesome and fast service!!! The guys were knowledgable and courteous throughout the whole process! Loved it and if ever I have any issues again this is where I will be taking my car.


  • 6/29/12

    I am here to tell you that I just got my little beauty back and it looks fantastic!!! Rick Colson worked wonders for me on a claim through Farmers and saved my car from the junk heap!. And O'Rielly's Collision Center did a fantastic job on my car. If you…
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  • 6/29/12

    Great efficient service. They staff is friendly and fast. I would and will highly recommend to friends and family.


  • 6/14/12

    Repaired front bumper grill and A/C components.


  • 6/13/12

    the service was friendly and prompt. we are very pleased!


  • 6/13/12

    Fantastic staff & crew! Excellent workmanship. Fast service. Very accomodating and courteous. Will use again if the unfortunate need arises. Dr. Roger Waltz


  • 6/12/12

    Friendly yet professional staff all around. manager even greeted me, thanked me for choosing O'Rielly Collision and promised satisfaction. Satisfied I was. My car was not only delivered a day earlier, it was delivered like new. the pearl white paint matched perfectly. I couldnt be happier. I recommend O'rielly to everyone I know.


  • 5/28/12

    My 2005 corvette was rearended in an acciddent. I brought the corvette to O'reilly Chevrolet expecting it to get fixed with professionlism and expertise. State Farm was the insurance company that paid for the claim. When I delivered my corvette, I was told that the paint shop would also touch-up…
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  • 4/23/12

    Walter was outstanding and the job they did was great , Thanks Maria


  • 4/23/12

    Tom and his teammates were are the best. Tom will call me at least twice a week and let me know the update on my car. My car looks better than before, they cleaned it and detailed it. Something that was done from the kindness of their…
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  • 3/2/12

    From the time our vehicle was taken to the shop we had complete knowledge of details from the staff. Tom the adjuster would keep us informed of what was being replaced and took very good care of us overall. We were very pleased overall with the great customer service and…
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  • 2/24/12

    My experience was superb from beginning to end! Walter was very professional! He took a look at my car, assessed the damages, then explained his assessment to me and sent me on my way. I felt confident that my car would be repaired properly and it was!


  • 2/10/12

    Great customer service. Had my car back in tip top shape in no time. My adjuster was available promptly via phone or e-mail to answer any and all questions I had! Thanks so much for the smooth process.


  • 2/9/12

    Excellent service very happy with the customer service


  • 2/1/12

    Fantastic Job of repairing dents in the doors of my wife's beloved Subaru. This is a birthday present for her, and she is going to love it! Thanks so much!


  • 1/31/12

    5- very easy. coordinated all aspects of insurance and rental car. one stop shop.


  • 1/28/12

    Walter Gaskins (estimator) did a great job! He was very helpful and did great work. The car had been seriously side-swiped and needed a considerable amount of work, and by the time we got it back it looked brand new. The customer service was aweseome and they even let us leave the car there until we came back from winter vacation. Would definitely return!


  • 1/25/12

    Overall they did a great job with my car; I was impressed by their professionalism and cleanliness. However, the original quote said my car would be ready 3 days before I was able to pick it up. I ended up having to extend my rental car twice :( But I'm very pleased with the work and the whole experience.

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  • 1/21/12

    O'Rielly did an outstanding job on the repairs to our 2003 Yellow pick up truck including the pin striping.


  • 1/16/12

    Great customer service


  • 1/13/12

    FABULOUS


  • 1/10/12

    My family and I were highly impressed with the work that was completed on our 2007 Honda Element. We were especially impressed with the customer service that was given to us by Walter Gaskins. He was very friendly, helpful, and knowledgeable. We were so satisfied that we will defintely be bringing our vehicles back to this location for any other future repairs.


  • 1/9/12

    In a Fry's parking lot someone had backed into me on my drivers side door, smashing it in and breaking the window. I had the car towed to O'Rielly Chevrolet on Broadway and was immediatley taken care of by a Mr. Thomas Trygier. Right from the start and to the…
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  • 1/7/12

    I had a wreck recently and i needed a shop that fixed my bumper right away and O'rielly is the one that my state farm insurance recommend,The customer service was OUTSTANDING! I like to thank rick colston for doing a good job...the repair work was awesome. I'm impressed by this collision center and will use them again.


  • 1/4/12

    I had an issue with the airbag light being on. I thought it was related to a wreck that my wife had about 6mo ago. It ended up not being, but they looked into it for me and got it fixed. Even though it has 41K miles they fixed it under warenty. :)


  • 12/26/11

    Great service as usual. I was in a minor accident earlier this year and had my vehicle repaired at O'Rielly. After my latest accident occured - I knew exactly where to take my vehicle to. Just like last time, the repair work was awesome. I'm impressed by this collision center and will use them again if need be.


  • 12/20/11

    The customer service was OUTSTANDING! I was treated with absolute respect from all the workers. I would like to say personal thank you to Brian Guerrero for going above and beyond to help me with my car rental. Also Tom Trygyer, Mark Nelson, and Blake Pine with personable customer service.…
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  • 12/18/11

    This is the 2nd time I've used O'Rielly. The first time, a part was not put on correctly but when I took it back in, they repaired it correctly and comped me food at the dealership's snack bar. This past time, my car came back to me better…
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  • 12/15/11

    Brian and his team showed great customer service.


  • 12/9/11

    Rick was very good to work with


  • 12/8/11

    Service was very helpful and the work was done quickly so that I could back into my car fast. Thank You


  • 2/25/09

    The services rendered by O'Rielly Collision Center were made easy by Brian G. Never did we have to make calls regarding our repairs and time as we were updated on a regular basis throughout reparations. We appreciate the hard work and constant contact by Brian and will recommend him to anyone who may be looking for repairs without a headache.


  • 2/25/09

    The collison center manager, Brian was great. I got my vehicle back before the date that was promised. Everything was repaired to perfection. I will definitely recommend the center to everyone I know.


  • 2/25/09

    I would and have recommended O'Rielly body shop to several people. Their customer service is great, the staff there works very well as a team, and will give you the most accurate and truthfull information possible when it comes to set backs while repairing your car. I appreciate their honesty and loyalty to their customers.I will not hesitate in the future to use their services again.


  • 2/25/09

    This is a shop that I would recommend to all, as they were very helpful and assisted me the entire way through the process. They kept me updated on my vehicle at all times, and even had my vehicle ready prior to the date I was given. They made everything hassle free so as I mentioned before I would recommend them to everyone!!


  • 2/12/09

    Horrible experience! The estimated 4 days turned into 2+ weeks. The paint didn't match and had to be re-done. Scratches were left around the back window and damage was done to the back hatch window. While O'Rielly was replacing the window that they damaged, they left my…
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  • 12/21/08

    very professional staff and good quailty repair


  • 10/3/08

    O'Rielly provided excellent customer service from the start. They estimated the time of the repair and when it was delayed due to circumstances out of their control they offered to pay for my rental car for the duration. They kept me informed frequently and were very professional


  • 10/1/08

    loved the service provided by the collision center...the representative who helped me personally, Brian Guerrero, was knowledgeable about what needed to be done and how long it would take just by taking a look at the damage to my car. I never once had to call and ask for an…
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Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. O'Rielly Collision Center is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.oriellycc.com/ for more information about this automobile repair shop's services.