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Martin's Auto Repair

3636 N 16th St

Phoenix, AZ 85016

Phone: (602) 266-5755

Hours of operation:
Mon-Fri 7am-5:30pm
Sat 7am-12noon

49 5.0
Established in 1971, Martin's Auto Repair is a full service auto repair facility with an A+ rating from the Better Business Bureau. Whatever your repair needs, visit us for quality workmanship, excellent customer service, and fast turn-around times. We are located at 3636 N. 16th Street in Phoenix. Choose us for quality, reliable work. We care about getting your car in great shape as quickly as possible, so you can get back on the road and on with your life.

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ASA Better Business Bureau ASE Certified
validated reviews (49) Average Rating: 5.0
  • Martin's Auto Repair Status: Validated

    Mary H.    |    11/12/11

    My vehicle had two broken window regulators that raise and lower the window. I was able to get an appointment promptly, the service was done in one day. I had transport to and from my work place. There's also a two year guarantee on the parts!

  • Martin's Auto Repair Status: Validated

    Tapas D.    |    9/24/10

    Martin’s Auto Repair located on the NW Corner of 16th Street and Osborne is a class act. They do a comprehensive checkup on your car in less than 45 minutes and offer a detailed estimate of each item that needs to be fixed. They honor the quoted price and do the…
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  • Martin's Auto Repair Status: Validated

    Robert F.    |    7/14/10

    My daughter is new in Phoenix and her engine was over-heating. Dave at Martin's could have said any number of things were wrong. He didn't. He tested and diagnosed and found out that the cooling system was really working properly, despite what the gauge said and therefore, didn't end up…
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  • Martin's Auto Repair Status: Validated

    Mike H.    |    7/5/10

    this has got to be one of the best experience I've had so far. the people there were very friendly and straight forward. they were also very timely, in before noon out before 5pm. its awesome to see a family run business in these times running so smooth and honest. please keep up the great work you all do. Thank you I will definitely be using them again. once again "THANK YOU"

  • Martin's Auto Repair Status: Validated

    Pete F.    |    2/19/10

    As a shop goes, you can see the second you walk in the door this is no regular Auto Shop. The place is immaculate and everyone there looks at you ready to help. As far as servicing my vehicle, I have been using Dave's business now for 4 years and…
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  • Martin's Auto Repair Status: Validated

    Jim P.    |    11/23/09

    Went to Dave Martin for a 30,000 mile service for my vehicle. Dave and crew did a great job on the vehicle at a price much lower than the local dealerships. The car was ready when promised and the staff is very friendly. I highly recommend giving Martin Auto Repair a try for your next repair or maintenance needs

  • Martin's Auto Repair Status: Validated

    Kimberly C.    |    6/27/09

    I was experiencing issues with my A/C in the middle of June in Phoenix. Needless to say, with the temp being 105+ outside, the problem needed to be fixed immediately. I made an appointment at the nearby dealership early in the morning and was expecting the bill to be approx. $500.…
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  • Martin's Auto Repair Status: Validated

    Tony M.    |    6/27/09

    Have to use these guys! It was a Saturday at 11 a.m. They close at noon. I had a dead battery. Dave said he was busy but bring it on down. 6 mile drive. Left my business in company delivery vehicle at 11:15. Back with new battery just after noon! They are awesome! Thanks Dave!

  • Martin's Auto Repair Status: Validated

    Joy M.    |    3/19/09

    I was looking for a reputable company since I recently had a bad brake job. I found Martin's Auto Repair online and went to the BBB to check their rating which was an A+ and had NO COMPLAINTS. I like to support family-owned businesses and from what research I…
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  • Martin's Auto Repair Status: Validated

    Dain D.    |    3/9/09

    I recently found Martins Auto Repair on Google and couldn't be happier. The price for repair was VERY reasonable. But price is not why I am writing this review. I just want to comment on the friendly and knowledgeable staff. These guys are COOL. My past experiences at auto shops…
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  • Martin's Auto Repair Status: Validated

    Stephen B.    |    2/17/09

    Ok, so I'm a little late in posting this review, but I promised I would, so here it is. Several months ago I was experiencing problems with my brakes. I took the truck to a nationally know brake shop with a golden name. I got a quote…
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  • Martin's Auto Repair Status: Validated

    Charlotte F.    |    1/17/09

    I'm a single woman and I felt very comfortable coming into the shop to get my Trailblazer fixed. The owner came and spoke to me directly and listened very carefully to my descriptions of the problem I was having with my vehicle and even helped me to understand how things…
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  • Martin's Auto Repair Status: Validated

    Richard W.    |    12/13/08

    The staff could not have been nicer and more professional. It's always a good sign when the front office is clean and organized. The work the shop performed was very good. I appreciated the fact they didn't try to "up-sell" me on work I did not need…
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  • Martin's Auto Repair Status: Validated

    Phil B.    |    12/10/08

    These guys are awesome. The shop is clean, they are honest and fast and have a friendly attitude. I will come back to Martin's!

  • Martin's Auto Repair Status: Validated

    Ronald R.    |    12/8/08

    I have done work with the Martin's for over 30 years and have never had any problems with there work.

  • Martin's Auto Repair Status: Validated

    Nick F.    |    12/4/08

    Martins had a nice waiting area and they were very prompt in getting my car done so that it was ready when promised. I felt that they were honest in telling me what really needed done with my vehicle. Thanks Martins

  • Martin's Auto Repair Status: Validated

    Theresa H.    |    12/1/08

    GREAT Service!! They assisted in getting the best solution and price for me. Owner of the company personally picked me up at my home to return me to my car at there shop. Offered suggestions and alternatives to my price range! IF there were more business like Martins I know the Pepboys and Goodyears would be out of business. Customer service satisfaction indeed!!

  • Martin's Auto Repair Status: Validated

    David R.    |    11/24/08

    This was my first experience with Martins but not my last. The owner Dave Martin was helpful and very competent. So was his coworker Scot. They gave me an over the phone estimate based on the symptom I described. My passenger side window stuck in the down position. Scot ordered the part ahead of…
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  • Martin's Auto Repair Status: Validated

    Kris K.    |    11/19/08

    I brought my vehicle in for its 7500 mile scheduled maintenance. They gave the truck a thorough inspection in addition to the oil change, all at a very reasonable price. The shop was clean and neat and the personel curtious and professional. I expect I will be turning over my truck's maintenance to them.

  • Martin's Auto Repair Status: Validated

    Carol W.    |    11/17/08

    Took my Prius in for the 1st time. Garage is clean, employees courteous, work was done efficiently and timely. It's a definite recommendation from me!! Carol West

  • Martin's Auto Repair Status: Validated

    Mike H.    |    11/16/08

    Dave and his staff are the most reliable and honest auto repair team that I have ever used. I have referred several people to Martin's Auto Repair and i will continue to do so.

  • Martin's Auto Repair Status: Validated

    Eric B.    |    11/14/08

    extremely satisfied with the overall service, no B.S. from the counter people. they told me what exactly was wrong with no up-selling. very prompt turn around and very proffessional. replacement parts were top of the line. Martins was willing to work within my budget, I feel I received top quality service for very little money

  • Martin's Auto Repair Status: Validated

    Jenny J.    |    11/14/08

    I’ve been having my vehicles serviced at this shop for over 20 years with outstanding, fast, reliable, quality, efficient service each and every time. It has always been a pleasure doing business with Martin’s Auto Repair and I would recommend their services to everyone…!

  • Martin's Auto Repair Status: Validated

    Tami H.    |    11/14/08

    Not my first time using Martin's Auto Repair. Have always been impressed with the owner's and all staff members there. They care about your car and your safety. I am a single mom and I usually check out the oil change after I've had one done to make sure there's…
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  • Martin's Auto Repair Status: Validated

    Alexis S.    |    11/4/08

    This is the BEST, most reliable and trustworthy auto repair shop that I have found during my 10 years in Phoenix. Price-wise they can't be beat-- their repair costs were $300 less than other places. I highly recommend them for their very reasonable prices, thorough workmanship and excellent customer service. I would particularly recommend Martin's Auto Repair to people who have older model vehicles.

  • Martin's Auto Repair Status: Validated

    Elizabeth S.    |    10/27/08

    Dave and his team did a wonderful job! Only one store had the part they needed in the entire metro area, and when they found out I needed the car that afternoon they ran over to get the part to ensure I received the car back the same day.…
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  • Martin's Auto Repair Status: Validated

    Tonya P.    |    10/16/08

    I was totally amazed and impressed with the guys at Martin's. My car didn't pass emissions and not only did they take care of the issue, for half the price the dealership wanted to charge me, they took my car through emissions for me! Everyone there was so nice…
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  • Martin's Auto Repair Status: Validated

    Maria V.    |    10/2/08

    I had an old car that I needed to sell. Dave made sure that it was road worthy and that gave me peace of mind. He was honest in his assessment whether I should keep it or not. I trust his opinion. I will definitely refer all my friends and family to his business. Thanks Dave.

  • Martin's Auto Repair Status: Validated

    Eric N.    |    9/27/08

    You want reliability this is the shop to go to! I gained 4 miles per gallon which is incredible after Martin's auto repair did an oil change, air filter replacement, standard checkup, and added new brakes. It was worth every penny! The best is that you actually get to talk to the owner. Thanks Dave Great Job

  • Martin's Auto Repair Status: Validated

    Tim B.    |    9/17/08

    Thanks to Dave and his professional/knowledgeable staff. I took my 97 sentra in for an a/c condensor repair, I shopped around and found that Martins was priced 350-450 less than the others, and better still they fixed it in the same day!! If you are looking for good honest auto…
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  • Martin's Auto Repair Status: Validated

    Virginia A.    |    9/4/08

    My old car needs tender loving care. Scot at Martin's told me that my car needed new front brakes because I had basically 10% of wear left. He gave me an estimate of the cost,which turned out to be correct. I brought the car in in the morning, and they…
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  • Martin's Auto Repair Status: Validated

    Craig O.    |    8/19/08

    I HAVE BEEN BRING MY VEHICLES TO MARTIN'S AUTO REPAIR FOR THE LAST 23 YEARS. THEY ARE VERY HONEST AND FAIR. THEY ALWAYS EXPLAIN EVERYTHING TO ME AND GIVE ME ALL MY OPTIONS SO I CAN MAKE A GOOD DECISION I WOULD NOT GO ANYWHERE ELSE AND HIGHLY RECOMMEND THEM. KKO

  • Martin's Auto Repair Status: Validated

    Brian O.    |    7/11/08

    Service was prompt. They called to confirm that they received the car from the tow company. They called with an extimate. They called to let me know when it was done. They also

  • Martin's Auto Repair Status: Validated

    Robin F.    |    7/10/08

    I moved to Phoenix 3 weeks ago only to have my car die on me the other day. Being new to the city, I had no idea who I could trust to be a reliable repair shop. After reading the glowing reviews on this site for Martin's Auto…
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  • Martin's Auto Repair Status: Validated

    Leslie O.    |    6/5/08

    I've been a satisfied customer of Dave and Dennis Martin's Auto Repair for 25 years and have never had a bad experience there. They're honest, competent, and helpful. They do the job right, on time and for a reasonable price. I wouldn't go anywhere else.

  • Martin's Auto Repair Status: Validated

    Paul H.    |    6/4/08

    This is the best auto shop in the valley. the staff is so helpfull and expained everything in a way that I could undershad the problem with my car.

  • Martin's Auto Repair Status: Validated

    Pete F.    |    6/1/08

    Dave and his crew rock. Preparing to make my truck, a high mileage truck because of increasing fuel costs, I was given options of what would be best to do to prepare it for the next 70,000 miles. I would and have referred my business to this shop. Thanks for everything guys. Pete F.

  • Martin's Auto Repair Status: Validated

    Mike V.    |    5/28/08

    Went into Martin's Auto Repair with a sick car and left with a well running one within a short period of time. Shop was immaculate and the people were friendly. Definitely will recommend to anyone.

  • Martin's Auto Repair Status: Validated

    Stephen E.    |    5/28/08

    I brought our tired old lady into the garage for a check-up and got what I needed - the straight truth about how old and tired my car was. I was talked out of spending any more money on her and, while sad on the news, relieved that…
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  • Martin's Auto Repair Status: Validated

    A T.    |    5/24/08

    My husband and I started taking our vehicles to David several years ago, and because of the excellent customer service and quality of the repair work performed on our vehicles I wouldn't go anywhere else. David, his father Dennis, his wife and the the rest of the crew are…
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  • Martin's Auto Repair Status: Validated

    D. patrick L.    |    5/23/08

    My Envoy has over 103,000 miles on it and I brought it to the guys at Martin's auto. They did a 41 point inspection and advised me of some minor repairs. I picked up my Envoy a day later and it drove like it did when it was…
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  • Martin's Auto Repair Status: Validated

    Jan P.    |    5/19/08

    Martin's Auto Repair has consistently provided top quality service for my 2004 Lexus. My husband and I have taken our vehicles to Martin's for the past 8 years and we've always received honest and reliable maintenance, repairs and troubleshooting. The techs are always very knowlegeable and friendly. …
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  • Martin's Auto Repair Status: Validated

    Muki R.    |    5/8/08

    Awesome customer service. Comfortable waiting room, clean environment, friendly staff, and free drinks just for customers. The shop owner is knowledgeable and really fair about pricing. It's a family run business, and they treat you like family there. I was dropped off at work by their driver…
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  • Martin's Auto Repair Status: Validated

    Mark B.    |    5/8/08

    The attention and care that was recieved was extremely refreshing. I will bring my auto's back anytime that I need service.....

  • Martin's Auto Repair Status: Validated

    Jo ann C.    |    5/7/08

    Dave and his team did an outstanding job from beginning to end. The shop is impeccable..you could eat off those floors! In and out, with incredible service and a great, friendly atmosphere! You will not beat this shop.

  • Martin's Auto Repair Status: Validated

    Bob W.    |    5/2/08

    Im happy. Prices seem fair, and they found and fixed the problem right away, where a big name shop had failed to even find the right problem. They wanted to sell me various extra preventive maintenance procedures that they could do, new tires, etc... that I hadn't come in for,…
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  • Martin's Auto Repair Status: Validated

    Lorenzo B.    |    7/8/07

    I have been doing business with Martin's Auto Repair for over fifteen years. Dave and the gang have done a great job taking care of my vehicles. They have a friendly atmosphere and i feel very comfortable doing business at their shop. Their shop is one of the cleanest i have ever seen

  • Martin's Auto Repair Status: Validated

    Dennis S.    |    4/11/07

    I have been taking my 2 vehicles to Martins for 4 years now and they have always done the repairs professionally and accurately to the estimation given. They are always accurate when recommending service or repairs needed in the future. I have found out a couple of times the hard…
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  • Martin's Auto Repair Status: Validated

    Mike D.    |    1/17/07

    I BROUGHT MY CAR IN ON 1-16-2007 FOR STARTING PROBLEMS MECHANIC WAS ABIL TO DIAGNOSE VEHICLE CORRECTLY AND REPAIR THE PROBLEM I AM VERY PLEASED WITH MY REPAIRS AND THE SERVICE I RECEIVED THEY WERE VERY PROFESSIONAL AND HAVE A CLEAN FACILITY

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