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Goodwrench CARSTAR Auto Body Center , Peoria 85382

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validated reviews (118)
Av. Rating: 4.9


  • 11/3/16

    Zac Madsen and his team at Goodwrench are the best. From the first hello until the goodbye they are true professionals and I would always trust them with my vehicle. Outstanding work guys. Thanks


  • 10/2/16

    The customer service at this shop is exceptional. I felt like the estimator and the manager did everything they could to save me money. My vehicle was finished ahead of schedule and looked brand new. I highly recommend this shop.


  • 9/28/16

    Zac was very helpful and seemed to have my best interest as a priority. They completed the job in half the time with an excellent result, no surprises. I highly recommend them for their professionalism and customer service.


  • 8/27/16

    Our car was vandalized with a broken drivers side window. Also the power was damaged as the window would not go up of down. Our car was an older model Cadillac and the part needed was difficult to find. Steve Depue got right on it and…
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  • 8/17/16

    Steve Depue was the representative of Car Star Goodwrench that took care of my car. It was a hit and run accident and I was sick about it...........but he took over and assured me that all would be taken care of efficiently. Due to the wholesalers not…
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  • 8/11/16

    Steve at carstar gm goodwrench-did an unbelievable job on our GMC Acadia. I would highly recommend anyone needing body/paint work done go see Steve. Thanks for the great work and even better customer service.


  • 8/6/16

    Very pleasant experience. Easy location to find. Modern and clean building. Quick and attentive receptionist and estimator. Estimator was Steve Depue. Friendly and personable. Showed me what had to be fixed and explained how it would be done. Answered all my questions and…
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  • 8/4/16

    I was very unfortunate to have a roof tile fall on the hood of my car and cause extensive damage. Steve Depue at Goodwrench gave me the lowest estimate on fixing the damage and, the final cost of fixing my hood was even lower than the estimate! they were able…
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  • 7/29/16

    Someone rear ended my car at high speed and fled the scene. It was so damaged it needed extensive work, taking around 6 weeks. Steve Depue did a great job explaining the process, answering my questions, and keeping me updated. My car looks like new - you can't tell it…
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  • 7/27/16

    They took the car and made it look like new...in less than 2 days. Made it very easy to deal with them-they handled the insurance and rental car. Highly recommend.


  • 7/27/16

    Very fast and looks like new.


  • 7/7/16

    Patrick and his team did an amazing job fixing my Chevy from being in a four car collision. Both of my bumpers were destroyed beyond recognition. My service estimator Zac Madsen was very professional and knowledgeable. Even during the process of my car being in the shop,…
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  • 7/6/16

    I came out of the store with my wife and saw that someone had crashed in to the door on our new Verano, my wife was upset, not only because the door was smashed but because we just bought this car. I didn't want to go through Insurance because you…
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  • 6/30/16

    Great service! I was updated about my repairs as needed and received my vehicle earlier then the estimated time frame.


  • 6/30/16

    We recently had our 2nd excellent experience with Goodwrench Auto Body. The first was insurance related. And the recent repair; due to a tire blow-out was paid out of pocket. We were very satisfied with the workmanship and the short repair time frame for both situations.


  • 6/25/16

    This was done for my Grandmother, Mary Ellen Bruno, and you did such a beautiful job on her car! Fast turn around, amazing! Highly recommended!


  • 6/23/16

    Costumer service started out good. Ward was great to work with. The body work was good, the paint turned out good. The only complaint I had was that the shop didn't take the time to mask off my truck very well and I ended up with over spray on the…
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  • 6/22/16

    first class operation


  • 6/6/16

    AWESOME WORK


  • 6/3/16

    The crew at Goodwrench Autobody were awesome. The service guy Zac Madsen was very friendly and knowledgable, and very informative with keeping us in the loop with the repairs, insurance company and the completion time with my car repairs. I would highly recommend this company and should I need a…
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  • 3/11/16

    Zac Madsen, my estimator, was extremely professional and personable. He treated my auto with expertise and respect...even though it is not a new vehicle. The auto looks like new again and I believe it was due to Zac closely following the repair work. Courteous and thorough.


  • 3/9/16

    On my way to work, some "not nice" person, ran me off the road. My mom said have it towed to Goodwrench and it was the best thing that happened that day! From the minute I walked in and Kelli greeted me with her big smile, to Zac explaining how…
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  • 2/26/16

    Had to have some work done on our pick up truck and since we have dealt with Liberty Goodwrench before we knew right where to go! From the moment Kelli greeted us with her big bright smile, to the estimate with the nicest service guy we've met, Ward, to picking…
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  • 2/24/16

    From Kelli at the front counter to Steve my estimator and the painter, everyone was FANTASTIC! I ripped my front bumper off of my Prius and my boss told me to go to Liberty Goodwrench CARSTAR for the best repairs. Since I didn't go thru my insurance, I didn't have…
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  • 2/23/16

    Unfortunately, this is the second time I have needed a body shop in the last 6 months (thankfully, neither was my fault!). The first time the insurance company recommended Liberty Goodwrench so, when I had someone pull in front of me, I told the insurance company... I am going to…
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  • 2/11/16

    My tailgate was stolen which really upset me. Liberty Goodwrench got a new tailgate ordered, painted and installed in a timely fashion. Thanks so much.


  • 1/11/16

    The whole experience was ruined when I had to deal with Kelly. She just gave off the attitudes that she did not want to help. Unfortunately Ward, the service rep who had been helping me had gone for the day and do had the manager, According to Kelly. I…
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  • 11/7/15

    Very quick and amazing service. Vehicle looked brand new after.


  • 10/10/15

    After an unfortunate car accident, I had the best experience at Goodwrench. They were able to repair my car in less than a week. The quality of service and the body work I had done was exceptional. My car is better than new.


  • 10/9/15

    Exceptional service and amazing work! Thank you, Zac, for delivering exquisite customer service and support during a frustrating time! I appreciate all your hard work! Sincerely, Zita


  • 7/14/15

    I brought in my car for a very small damage repair, and the work was done beautifully for a very reasonable cost. The customer service was excellent, my car looks good as new, and it was returned to me washed, vacuumed and shiny, inside and out! Thank you!


  • 4/7/15

    Zach did an amazing job on our car, very friendly and professional. I would highly recommend this place!


  • 4/4/15

    Zac and his crew are amazing. After or car got hit in a parking lot after having the car for four days, he was dedicated to getting it right in and dealt with. If for any reason we need work on another vehicle, I will definitely be calling Zac immediately. Great work, guys! And thanks again!


  • 12/23/14

    I am going to start with that these guys and ladies that work here, get the job done. I was told by the other parties insurance company to drive around to other place to get my estimate, and I called up Nick at the Goodwrench adn told him what was…
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  • 12/14/14

    When a rock hit my sunroof and shattered it I immediately thought to bring it to Goodwrench Autobody in Peoria since they took such great care of me after an accident I was involved in earlier this summer. Zac and his crew are very attentive and do great work. I would highly recommend them for any body work and/or repairs you may need!


  • 8/25/14

    Great service, Steve Depue was Awesome!!! He went above and beyond to ensure that my repair was assessed properly and completed to perfection. I highly recommend. Thank you again for great service. Rick


  • 6/4/14

    I had my car repaired back in January, and they did a great job. However, another problem came up and I was unable to take care of it until June. I told them of the issue and it was taken care of promptly the next day by Steve and his crew. I am so impressed with their service that I just had to pass it on.


  • 4/10/14

    My insurance company recommended Goodwrench CARSTAR in Peoria and i'm glad they did. I had damage to the left front bumper area of my truck. Steve Depue happened to be the estimator assigned to my case and I can say his estimate was nearly spot on and the repair was…
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  • 8/26/13

    Excellent service, communication, updates & results. $1800 body damage on our new car from another car backing into left rear panel. Couldn't be happier, would definitely use again (but hope we never have to). Chose this shop because insurance company suggested it & the good reviews from Garagefly.


  • 8/20/13

    The Best repair work and the kindest people.


  • 8/17/13

    GOODWRENCH AUTO BODY: WAS A PLEASENT SURPRISE: My Estimator Bob Hoffman, was professional and very helpful from start to finish. Bob explained the entire repair process to me. He ws able to get me the new parts approved for my vehicle repairs, working with the insurance company. Bob sent me…
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  • 6/6/13

    damage repair was done ahead of schedule and within estimate. excellent service


  • 5/22/13

    Excellent service, work, and communication


  • 5/12/13

    excellent service and repair by BOB HOFFMAN AND HIS CREW


  • 12/27/12

    My experience with Goodwrench Carstar was very pleasant. Everyone that I had contact with was very professional. My car was ready to pick up a couple of days earlier than I expected, so I was pleased with that. I would highly recommend this company.


  • 12/19/12

    Great customer service. Location is conveniently located next to rental cars and freeway.


  • 12/16/12

    Steve DePeue and the entire team at oodwrench were wonderful. VERY professional and we would highly recommed this shop.


  • 12/11/12

    Exceptional job. this is the 2nd time I've been there and they did and even better job then the first which was 3years ago. Noting but very positive things to say. Nick was Great!!!!


  • 12/7/12

    Whole side of car was repainted as someone sideswiped me. Paint quality looks good. Cleanup on car was not as good. Also, they put a tear in my window tint and the power window does not sound like it is in the track correctly. Sounds rough as it goes up.…
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  • 11/18/12

    The work was done beautifully, completely to my satisfaction and a nine day repair was completed in seven work days. That made me very happy.


  • 10/29/12

    Good Experience Here! Beautiful Work, done when promised, accurate estimate. Estimator very knowledgable, polite, helpful, stayed in touch during repairs to let me know how work was progressing. I give my experience a 5 on all counts.


  • 10/28/12

    Outstanding follow-up standing behind a previous repair they had done. They fully resolved the issue with promptness courtesy and outstanding customer service provided by representative, Bob Hoffman. They are the best!


  • 10/28/12

    This is the second time I have had a vehicle repaired by Goodwrench. Both have be exceptionally good experiences. I was received quickly and very very courteously. The location of the shop is convenient. Personnel are very friendly. Having a rental facility in the building…
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  • 10/19/12

    excelent service. Had body work completed on my vehicle. Had dropped vehicle off on Monday 10/15. The vehicle was completed 2 days later but picked it up on friday.


  • 10/15/12

    I was very pleased with the service I received at Goodwrench. Steve Depue handled my claim and he was very professional in dealing with me. I had extensive damage and parts took awhile to come in to put my car back together. It took almost 3 weeks and that was…
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  • 10/6/12

    Couldn't be more pleased. The car looks great.


  • 9/25/12

    Excellent service - work looks great - second experience with this shop - will recommend


  • 9/10/12

    a great job you all have done it was done by the date promised only problem i have is the paint smell inside car


  • 9/1/12

    They were very professional and I was very pleased with the work that was done. Thank you to Bob Hoffmann and everyone involved. Good job.


  • 8/30/12

    The office was friendly and helpful. Steve Dupree did a great job facilitating the repair and keeping me informed. My car looked great, was finished ahead of schedule, and the bill was less than the estimate.


  • 8/21/12

    Goodwrench Auto Body was excellent. Everyone was very professional and my car was fixed in a very timely manner and on my schedule. I never expected to have such wonderful service that was over and above my expectations. Thank You to everone there.


  • 8/18/12

    Excellent Service! High quality repair, completed on-time. Looks great. Steve kept us informed of our car's status.


  • 7/30/12

    Real nice work was done.


  • 7/22/12

    Very good repairs including paint work. Staff very friendly and helpful. Would definately use again and recomend to others.


  • 7/17/12

    Thank you again, 2nd time I had to have my truck repaired. Used Goodwrench Auto Body both times and have received excellent service and repairs both times. Would tell all who would ask....best place for Service and Repairs. Thank you Steve, excellent job.


  • 7/13/12

    Great job. Car returned cleaned too. Thank you.


  • 6/30/12

    It was a geat experience from the time I called to have my car towed in until I picked it up. They gave me an estimate on cost and how many days. The cost stayed the same and they finished 4 days ahead of the estimate. My car looks brand new. they did a great job and I highly recommend them.


  • 6/25/12

    I brought my new car in for front and rear repair. You did an great job. It looked better than i have ever seen it. I have had repairs done here before and you alway do an excellent job. I would recomend you to all my friends. Thank You....


  • 6/24/12

    Great job and excellent service!


  • 6/14/12

    I was recommended to Goodwrench by my car insurance company The Hartford as I had a minor fender bender. I brought the car in for an estimate & was handled by Steve. He was professional ,friendly & very clean & neat in appearance as was the office. I was told…
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  • 6/5/12

    Repairs were covered by the anothers insurance and we initially were concerned about how would this be handled. I was very impressed from start to finish once I meet with Mr. Bob Hoffman and he walked me through every step and answered all my questions. The repairs to the car were exceptional…
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  • 6/4/12

    We took our car in to have some minor scrapes painted and repaired and the finished product made it look like a new car again. Steve was very helpful and they even touched up other areas that on the car. I highly recommend this place and we will use them again if we need to.


  • 6/2/12

    I WAS AMAZED WITH THE SPEED, YET THOROUGH JOB PERFORMED ON MY PICKUP BY YOUR PROFESSIONAL STAFF. I WOULD CERTAINLY RECOMMEND YOUR AUTO BODY CENTER TO ANYONE. THANK YOU SO MUCH FOR MAKING THIS EXPERIENCE PAINLESS FOR ME.


  • 5/21/12

    The experience I had dealing with Goodwrench was as good as it could be. The people I delt with were very professional and helpful. My automobile look like like new and would recommend Goodwrench to anyone who needs auto body work done without a doubt. Thank you


  • 5/18/12

    The estimator took the time to explain in detail everything that had to be done. The actual cost was in line with the estimate and my car was delivered on time and the exterior and interior was thoroughly cleaned.


  • 5/13/12

    Goodwrench Auto Body Center did an excellent job of repairing my Acura. More importantly, they kept me completely informed of the damage and costs as the repairs proceeded. They were courteous, knowledgeable, and accurate.


  • 5/9/12

    Had great communication with shop. Agent assisting us, Bob Hoffmann, was very helpful and always kept us up-to-date with progress. Definitely would recommend Goodwrench.


  • 4/9/12

    Bob Hoffman was very professional and courteous. He had the vehicle ready one day earlier than quoted. The work was perfect.


  • 4/1/12

    Great experience! Very quick & professional. This was our 2nd time using them & both times were a great experience!


  • 3/26/12

    The mechanics did a great job on my truck and the service from Steve was exceptional. I will certainly use them again


  • 3/26/12

    Although this is an older car and parts were hard to find, goodwrench fixed the front and bumper and secured everything. I have travelled over 300 miles with my car on the week end and there was not noise, no sweak. I only need a front wheel alighnment which is understandable after a right front collision I am very pleased with their work.


  • 3/15/12

    I was quite pleased with my car after it was repaired. It took longer than I had expected, but Rusty took charged had the work completed.


  • 3/4/12

    Quality of work was above averrage.Only concern was the smell of paint thinner which is still in the car and made me sick and hospitalized.


  • 2/17/12

    An unidentified person struck the right rear side of my brand new Lacrosse. After I dried my tears I took it to Goodwrench Carstar Auto Body Center where Bob Hoffman and his crew restored it to its showroom shine. It looks perfect and I can't thank them enough for their great competence and kindness.


  • 2/6/12

    From the initial inspection of my car, Rusty, the estimator was exceptionally helpful by explaining in detail the processes needed to correctly repair my car. I was confident the repair would be done to my expectations. The work was flawless - over the top - even washed and shining when I picked it up. This is the only place I would have body work done.


  • 1/31/12

    5


  • 1/28/12

    My car looked excellent after it was dammaged in a accident. Bob H did great from the estimate to the finished product. Mike P. did the actual repair work and made it look as good as new!!


  • 1/12/12

    Fantastic work and great communication throughout the whole process.


  • 11/25/11

    This is the first time EVER where the work done came in less than the estimate. Mike Anderson took us out to our vehicle to show us what was done and explained the fixes which were made, etc. Mike was very personable, understandable, professional. Everything looks very good and works great. We will definitely come back to Goodwrench. Thank you.


  • 10/25/11

    Let me start with saying Bob was great from the start! Very thorough when he did my initial inspection (unlike the literal seconds other shops considered took.) Bob was great with keeping me informed of the trucks status and needs... including sending photo copies before during and after of the…
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  • 10/22/11

    A very professional job done with courtesy and on time as quoted.


  • 10/16/11

    Great job on my car, staff kept me updated, and were friendly.


  • 9/25/11

    I've used this Goodwrench Auto Body previously and the customer service and quality are excellent. Repairs were done on time as promised and the vehicle looks like new.


  • 9/24/11

    I would like to recommend thank Goodwrench and in particular Steve Depue, Estimator for the Body Shop. The 2 times that I have brought my car in for body work, I received accurate appraisals and was explained all the work that was needed. Steve has always given me the best…
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  • 7/14/11

    This shop provided me with amazing service after somebody backed into my front bumper. They worked hard with the other person's insurance to make sure the repairs were made quickly. My car looks even better than it did before the accident! They fixed a crack by my headlight, and every…
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  • 7/8/11

    I was very pleased and the detail was exlant


  • 6/24/11

    From day one until the time I picked up my SUV I experienced exceptional customer service. I worked with Steve Depue who was professional and efficient. I truly appreciate the level of quality service I received. Thank you, Laura Williams


  • 6/8/11

    I had such a great experience working with Steve Depue. He was very friendly, helpful and took care of me very quickly. I originally chose Goodwrench because of convenience - the location and also because there was an Enterprise Rent-A-Car directly next store. While that was extremely…
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  • 6/7/11

    This experience was absolutely the smoothest experience I could have asked for. I took my car in for an estimate and it was taken in to be worked on that day. The representative I was working with then walked me over and I was set up with a…
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  • 2/17/11

    I wanted to take a moment and let you know how much I truly appreciated the service I received while I was having my 2009 Chevy Silverado repaired at your Center. The front Office staff, Kelly and Colette made the customers feel like family. I watched them interact with the customers…
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  • 5/19/10

    I had a small body issue and Steve the estimator was very effecitnt and did the estimate, scheduled the work and had the vehicle done as promised. The work was very good and I would recommend Goodwrench auto body to anyone. Thank you for a job well done. Don S


  • 5/17/10

    If you're looking for a shop that is gonna make sure your vehicle is taken care of from drop off to pickup, look no further. I don't trust anyone to fix my truck after an "opps" but Goodwrench. Steve D. worked with me to get my insurance company everything they…
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  • 5/11/10

    This was a wonderful experience. The staff was professional, polite and went the extra mile to make sure my vehicle was perfect prior to giving it back to me. I would recommend them to anyone....great choice!


  • 5/5/10

    The best thing about Goodwrench was Bob Hoffman. He was the adjuster on my account. He was very professional and delivered on everything he said he would. He made the process understandable and I would return to Good wrench in the future.


  • 10/2/09

    Carstar/Goodwrench in Peoria is fantastic. Steve (estimator) fixed my van today personally, was honest and kind, and gave service above and beyond the norm. I can't recommend this auto body center more highly. They'll get all of our future business.


  • 1/9/09

    they took great pride in the work they did. My van looks great! they completed it when they said they would and I am completely satisfied. Thank you.


  • 12/7/08

    We have had our 4 year old car repaired by this shop at least 4 times, each time we were treated very well, repairs complete as promised and at or less than the quoted price. We highly recomend this shop and Mr Steve Depue they know quality and intergity. The ability to match paint that has seen the Az. sun is amazing.


  • 12/2/08

    I visisted two other bodyshops before stoping at GOODWRENCH and talking to DAN B. they explained the repair process and made the repairs hassel free for me. The repairs where done fast and right the first time!!!!


  • 12/2/08

    Goodwrench Auto Body Center did a great job with the body work on my car. Dan kept me informed the whole time and allowed me access to my car to see the progress which made me comfortable with the work that was being performed and what i was being told…
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  • 11/4/08

    Great customer service! Rusty Davis made this ordeal easy by taking the stress out of it for me. The work done on the vehicle was excellent. Would recommend them to anyone and will definately use them again if needed.


  • 9/29/08

    My estimator took the time to explain everything to me, I liked that they were a one stop shop that was able to paint my car and do the frame work all in one place. They got my car back to me in the time they promised they even made…
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  • 8/27/08

    Staff was courteous and efficient.All questions were answered in detail. Gave realistic expectations. Outcome of repair(damage caused by MVA) work was better than expected. This is a quality business. They have pride in the work performed. I will continue to use them for other auto needs and recommend them to others.


  • 8/13/08

    I am really pleased with the Goodwrench Auto Body Center located at 91st Avenue. They did an excellent job repairing my car which had been wrecked. The service was the most professional I have ever experienced. They ARE Good HONEST people. My car, although almost new, drives better now than…
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  • 7/24/08

    This autobody shop is one good one. Professional, prompt, courteous, impecable work, When they say the repairs will be done, they ARE DONE. Phone calls to keep you up to speed on the repairs.


  • 7/3/08

    My car had left front fender damage of $6557.72. I was kept informed throughout the repair process. The service was professional, courteous and honest. My car was delivered clean and in like new condition. I am very satisfied with Goodwrench Auto Body Center.


  • 5/18/08

    Very good work. I had a door ding removed from our brand new car, and they did an excellent job repairing it using the paintless dent removal method. They also buffed out some other scratches. Excellent customer service. I definitely will go back again for future repairs.


  • 5/15/08

    Excellent work. Friendly and helpful people. Would recommend them any time


  • 1/21/08

    Excellent work. Very knowledgable and courteous employees. Very helpful during negotiations with insurance representatives. I would use them in a heartbeat if it ever became necessary.

Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Goodwrench CARSTAR Auto Body Center is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.goodwrenchautobody.com/ for more information about this automobile repair shop's services.