Certifications
& Affiliations

• Gateway Collision Center Status: Validated

  Karen H.    |    1/18/12

  Had the car for almost 2 weeks, maybe they should have courtesy rentals. The problem was hard to fix, but they did fix it

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  Response: (1/20/12): Gateway Collision Center wants to thank Karen for her honest and very important feedback. We are constantly looking at ways to make our customer’s experience more enjoyable and hassle free. Courtesy vehicles are something that we have discussed recently and may be offered at some point in the future. Thanks again Karen, we appreciate you! - Bryan Bass, Manager, Gateway Collision Center

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• Gateway Collision Center Status: Validated

  Robert L.    |    11/5/11

  Had some damage to my 2002 Corvette, and Gateway did an outstanding job. Unfortunately a few weeks later I had some major front end damage to my 2007 Avalon. I was so impressed with Gateway Collision Center, and Brian the shop manager, I took my Toyota to the Chevy dealer for repairs! Great work, great communication, and very nice people.

  5
• Gateway Collision Center Status: Validated

  Darlene P.    |    10/30/11

  I was very pleased with the service I had with Gateway Collision Center. They were informative, polite and pleaseant. I feel assured my car had the very best of care.

  5
• Gateway Collision Center Status: Validated

  Karen L.    |    10/30/11

  My vehicle looks great. You would never know it was hit by a semi truck trailer. Thanks to all who had a part in fixing my car!! Great Job!!

  5
• Gateway Collision Center Status: Validated

  Sal G.    |    10/21/11

  Tracey and her team are awesome. They met every commitment made and are very professional. Their commitment to quality is far above other shops I have had work done.

  5
• Gateway Collision Center Status: Validated

  James F.    |    10/18/11

  Excellent and timely job. No after issues either. This was the second major repair Gateway had performed for us and we are completely satisfied!

  5
• Gateway Collision Center Status: Validated

  Eric J.    |    10/18/11

  Gateway Collision Center has been a great asset to me since I bought my first truck. Their professionalism and recommendations has always been to satisfy the customer first while taking care of business. They not only fixed vandalism to my 2008 Avalanche but also had warranty work coordinated and completed…
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  Gateway Collision Center has been a great asset to me since I bought my first truck. Their professionalism and recommendations has always been to satisfy the customer first while taking care of business. They not only fixed vandalism to my 2008 Avalanche but also had warranty work coordinated and completed on my vehicle before picking it up. Tracy Sullivan and the rest of her fun loving co-workers/bosses get top marks in my book with service done right the first time!

  5
• Gateway Collision Center Status: Validated

  C S.    |    10/17/11

  Had a great experience with everyone at the collision shop. Tracy and Bryan did everything they could to get my car in and get my bumper fixed so I could get my car back on the road. Even after the estimate and while the parts were on order…
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  Had a great experience with everyone at the collision shop. Tracy and Bryan did everything they could to get my car in and get my bumper fixed so I could get my car back on the road. Even after the estimate and while the parts were on order an additional piece had fallen off of the car. Jeremy (the estimator) had it fixed at no extra charge. Great service would recommend them over and over again!

  5
• Gateway Collision Center Status: Validated

  Greg C.    |    10/15/11

  Jeremy and his crew were professional and courteous. i use my car daily all day and needed a fast turnaround. they did it and the results were excellent.the car looked as good as the day i bought it. i highly recommend this shop.

  5
• Gateway Collision Center Status: Validated

  Lee M.    |    10/14/11

  I have been to this shop before and I received the excellent service that I expected.

  5
• Gateway Collision Center Status: Validated

  Kim K.    |    10/14/11

  The staff was wonderful and they did a fantastic job on my suv. Very happy with them and would use them again.

  5
• Gateway Collision Center Status: Validated

  Wayne E.    |    10/12/11

  I know my car may not be brand new, but i take pride in ownership and when i was T-boned by a young kid texting on his cell phone, my heart was broken! I thought my car was going to be totaled! The folks at Gateway Chevrolet Collision Center took…
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  I know my car may not be brand new, but i take pride in ownership and when i was T-boned by a young kid texting on his cell phone, my heart was broken! I thought my car was going to be totaled! The folks at Gateway Chevrolet Collision Center took great care of me and my vehicle and took the necessary steps in order to bring new life into my vehicle. I couldnt believe the end result, it looked better than I could ever imagine! I would reccomend anyone to bring their vehicle there no matter what make or model or age!

  5
• Gateway Collision Center Status: Validated

  Kyle M.    |    10/12/11

  Gateway does excellent work on every repair. They are friendly, professional, and easy to work with. No issues on any of our fleet vehicles we have sent to Gateway for repair. They rate a 5 out of 5 for us.

  5
• Gateway Collision Center Status: Validated

  John F.    |    10/7/11

  The customer service was excellent. The work was completed on the promised date. The entire car was cleaned inside and out prior to my pickup.

  5
• Gateway Collision Center Status: Validated

  James H.    |    10/5/11

  Had my Camaro in for some warranty paint issues on the front bumper cover. Gateways collision team was curtious had the car done when promised and the fit and finish was actually better than the factory.

  5
• Gateway Collision Center Status: Validated

  Jaime W.    |    10/4/11

  I cannot tell you how helpful and amazing the estimators and technicians at this collision center are. Tracy Sullivan was the most helpful. She kept me informed of everything including the supplemental repairs that needed to be done. I was involved in an accident so you can imagine my stress…
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  I cannot tell you how helpful and amazing the estimators and technicians at this collision center are. Tracy Sullivan was the most helpful. She kept me informed of everything including the supplemental repairs that needed to be done. I was involved in an accident so you can imagine my stress level. Tracy put me at ease. When they finished with my car, I was amazed. It looked brand new, like it had never been invovled in an accident at all. I am very happy with the end result and the entire staff at Gateway Chevrolet's Collision Center. Thank you so so so much.

  5
• Gateway Collision Center Status: Validated

  Virginia M.    |    10/3/11

  I work at Gateway Chevrolet, but not in the Body Shop. This is the 3rd and I hope final time that my daughter's car has been repaired by Gateway's Collision Center! Once she was hit in a parking lot, once she was hit in an intersection, (this one…
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  I work at Gateway Chevrolet, but not in the Body Shop. This is the 3rd and I hope final time that my daughter's car has been repaired by Gateway's Collision Center! Once she was hit in a parking lot, once she was hit in an intersection, (this one was the most serious) and then most recently this summer she was involved again in an accident when someone pulled out in front of her. None of these incidents were because she made a mistake other than being in the wrong place at the wrong time, but each time it was stresful, upsetting, and of course very inconvenient. Everyone in the Body Shop performed their duties to the highest standards, we were both very happy with the repairs and the service. I work there but if I didn't believe it was the best place to take your car at one of your lowest times,I would not recommend our Collision Center.

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• Gateway Collision Center Status: Validated

  Gail F.    |    9/21/10

  After getting an estimate from a body shop on fixing my outside drivers rear view mirror, I stopped at Gateway Chevrolet since my car is a GM product. The estimate was initially $40 lower. The advisor than suggested obtaining the part from a salvage yard. Now they…
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  After getting an estimate from a body shop on fixing my outside drivers rear view mirror, I stopped at Gateway Chevrolet since my car is a GM product. The estimate was initially $40 lower. The advisor than suggested obtaining the part from a salvage yard. Now they were $70 less. Signed the work order right then and there. They would order the part, check it's quality, paint it and call me to have the mirrors switched. Imagine my pleasant surprise when the next day Tracy called and said they had a mirror, the same color as my vehicle, could I come down to make sure. Fifteen minutes later I was there, the mirror matched, and twenty minutes later I had the repair finished. And it was now $100 less than the original estimate. The people are friendly and truly work to make you a happy customer. I'll be going back for service work too!

  5
• Gateway Collision Center Status: Validated

  Pauline B.    |    8/18/10

  I purchased my car new at Gateway in 2003 Over the years I have been involved three accidents due to no faulf of my own and Gateway Collision Centerhas repaired my car each time. Most Recently my car was hit by a large Dust Devil which damaged my windshield and…
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  I purchased my car new at Gateway in 2003 Over the years I have been involved three accidents due to no faulf of my own and Gateway Collision Centerhas repaired my car each time. Most Recently my car was hit by a large Dust Devil which damaged my windshield and deeply pitted most of the pait on my car. And again Bill Metcalf and his crew have done a wonderful job of repairing my car back to like new condition. Thanks Bill

  5
• Gateway Collision Center Status: Validated

  Roberto M.    |    8/18/10

  SCOTT DID A NICE JOB FIXING MY FENDER ON MY CORVETTE WHEN IT WAS CRACKED AND ALSO THANK YOU TO BILL METCALF

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• Gateway Collision Center Status: Validated

  Kathy B.    |    8/10/10

  Gateway worked on my truck and i was happy with the work. Than we had a problem with my door and couldnt even get in the truck. Gateway sent out Scott because he lived in my area and he fixed it in No time. We were able to continue our vacation plans thanks to Gateway and Scott. Awesome thank you

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• Gateway Collision Center Status: Validated

  John L.    |    8/4/10

  I AM EXTREMLY HAPPY WITH THE REPAIRS TO MY TRUCK THANK YOU TO BILL METCALF

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• Gateway Collision Center Status: Validated

  Bright A.    |    7/26/10

  I am very grateful to Bill Metcalf (Estimator),for his vast experience and knowledge used in assisting me, during the time of my frustrations,when l needed my car repaired after an accident. The above named person helped me wonderfully and had my car perfectly repair without any sign of my car being…
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  I am very grateful to Bill Metcalf (Estimator),for his vast experience and knowledge used in assisting me, during the time of my frustrations,when l needed my car repaired after an accident. The above named person helped me wonderfully and had my car perfectly repair without any sign of my car being involved in an accident. With me experience with Gateway Body Shop in Avondale Auto Mall,without any hesitation l recommend anyone with accident issues to the above mentioned Shop. They made me happy and l have a great deal confidence in their Business. You will get the value of your money. From customer Bright A.

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• Gateway Collision Center Status: Validated

  Cortney S.    |    7/22/10

  Gateway Collision Center had wonderful customer service and did a great job fixing the damage to my truck.

  5