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Capitol Collision

5154 N 27th Ave

Phoenix, AZ 85017

Phone: 602.253.1630

Hours of operation:
Mon-Fri 8am-5pm

212 4.9
Since 1988 Capitol Collision has provided our customers the finest quality collision repairs. We have the highest A+ rating with the BBB, and we are one of only a select number of collision shops to be certified as I-CAR Gold Class. Capitol Collision is approved by all major insurance companies and can handle your claim entirely … hassle free, including setting up your rental car. If you don’t have rental coverage, please ask about our FREE LOANER CARS, as well as our Lifetime Warranty. We want to earn your business. Please read our reviews, and call or stop in today. We are conveniently located off I-17 and Camelback Road in Central Phoenix. Don’t want to drive? We offer free pick up and delivery. Thanks for reading about our services.

Certifications
& Affiliations

ASA Better Business Bureau ASE Blue Seal of Excellence I-CAR Gold Class
validated reviews (212) Average Rating: 4.9
  • Capitol Collision Status: Validated

    Sam I.    |    1/26/12

    Great all around service. I was kept in the loop throughout repair process. Car looks better than expected. Capitol Collision is a splendid collision repair facility.

  • Capitol Collision Status: Validated

    Milly D.    |    1/25/12

    The staff is friendly and helpful very attentive to detail. The repair work was excellent the car looks as good as it did when brand new, they detailed the whole car not just the dent that needed fixing. Couldn't be happier with the result. Wish everyone put this much effort into their work, the world would be a better place.

  • Capitol Collision Status: Validated

    David Y.    |    1/20/12

    they did a wonderful job in a timely matter. they also have great service. they called me everyother day on the progress of my car.

  • Capitol Collision Status: Validated

    Wayne P.    |    1/8/12

    very painless process. Capital professionally appraised damage (caved in lift gate), gave me appraisal with no pressure to have them do the work. I took the vehicle in on tues and it was ready to pick up thursday morning by 8:30. workmanship was excellent and the vehicle was spotlessly cleaned! Received packet with lifetime warranty of work. I will certainly go back!

  • Capitol Collision Status: Validated

    Ranga K.    |    12/28/11

    My car was rear-ended a couple of weeks ago and the driver at fault fled the scene. My insurance agent recommended Capitol Collision, so I went through my insurance to get the bumper fixed. I dropped off my car on Wednesday, just before the holidays and it was ready by…
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  • Capitol Collision Status: Validated

    Bob W.    |    12/27/11

    The front bumper repair was as good as new without replacing the bumper at a significantly higher cost. Will use their service when ever I need repairs again.

  • Capitol Collision Status: Validated

    Bob W.    |    12/27/11

    The repair on a damaged door made it look like new. The price and service was as good as you will find anywhere.

  • Capitol Collision Status: Validated

    Mark D.    |    12/20/11

    In years past Capitol has done work for me and the job was so well done I could not tell that there had been any damage. My insurance agent puts them at the very top of his list of body shops. So, I went back and the results were the same. To me...a PERFECT job!

  • Capitol Collision Status: Validated

    Rob L.    |    12/15/11

    Had a great experience with this company. They communicated exceptionally well, Jon ensured the insurance company covered OEM parts for us due to the newness of our car, the workmanship appears to be superior, and coordination with the insurance and car rental companies was seamless. Melissa, their admin person, was also a pleasure.

  • Capitol Collision Status: Validated

    Jim B.    |    12/10/11

    The team at Capitol did an excellent job of repairing my wife's car. Thr repair work and paint job was "Flawless" but even more important then that they where great in dealing with the insurance comany, they made this experience a much easier one to deal with Thanks

  • Capitol Collision Status: Validated

    David T.    |    12/10/11

    We are extremely pleased with the service and work performed by Capitol Collision. Ryan was extremely professional and we always felt we were in trusting hands. David

  • Capitol Collision Status: Validated

    Brian G.    |    12/9/11

    Got the car back and it looks like nothing had happened. The staff was helful and very good about keeping me updated with everything going on with my vehicle. I would not take my car anywhere else and highly recommend using Capitol Collision

  • Capitol Collision Status: Validated

    Allen H.    |    8/26/11

    nice people and good to work with, and most happy with work done , excellent work.

  • Capitol Collision Status: Validated

    Janet R.    |    8/22/11

    These guys are great!!! VERY professional, VERY honest, and VERY good at what they do! When we were initially referred to them we were hesitant to use them because of the distance to the shop from our home... once we met the owner and the specialist overseeing our repairs, we knew it was worth the drive!!! Thanks Capitol Collision for a job WELL done!!!!

  • Capitol Collision Status: Validated

    Mark T.    |    8/17/11

    Ryan is the best.I am in customer support and let me say he does this very very well. He explained everything and I think he went above and beyond to answer my questions. As I put out 1K of my own money I felt very good about your shop thanks to Ryan

  • Capitol Collision Status: Validated

    Starla A.    |    8/9/11

    This is was my third experience with Capitol Collision in 3 years. For the record it’s not my driving or always the same vehicle, I’m not even in the vehicle for two of them. However each time the quality of the work has been excellent. The staff has always been…
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  • Capitol Collision Status: Validated

    Jack V.    |    7/17/11

    The quality of work and professionalism was perfect. There is nothing more that can be said-OUTSTANDING/EXCELLENT.

  • Capitol Collision Status: Validated

    Gail R.    |    6/16/11

    My hats off to wonderful service, advise and results. The repair was completed in a very professional manner, and to our satisfaction. The office of the shop was not only interesting, but immaculately clean. Very nice place to drop off and pick up. Thank you for your service and consideration. Gail

  • Capitol Collision Status: Validated

    Bob W.    |    5/12/11

    Very easy to work with. Very good about communicating process and when vehicle was ready. Did not go over allotted time. Thanks Capitol. I would refer them

  • Capitol Collision Status: Validated

    Lea B.    |    4/26/11

    Great company. Owner has lots of integrity. My husband and I have used Capitol Collision for our auto repair needs. We would not go anywhere else.

  • Capitol Collision Status: Validated

    Rae C.    |    4/17/11

    Capitol Collision did an excellent job on the hail damage on my car. Ryan kept me up to date on everything and updated me often during the 3 weeks they had my car.

  • Capitol Collision Status: Validated

    Tanya C.    |    3/11/11

    The Capitol Collision staff was very friendly and efficient. Their explanation of the service they were going to perform was very thorough and all my questions and concerns were answered. Proper follow-up was given in a timely manner and the end product exceeded my expectations. I will recommend Capitol Collision to all my friends and family. Thank you.

  • Capitol Collision Status: Validated

    Bill P.    |    3/4/11

    Excellent service.

  • Capitol Collision Status: Validated

    Jobeth D.    |    2/21/11

    On 12/26/10, my car was involved in a rear-end collision which did damage to the rear left bumper. It was the fault of the other driver. I went to the insurance company, Allstate and was referred to Capitol Collision. The specialist at Capitol Collision estimated the…
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  • Capitol Collision Status: Validated

    Dennis P.    |    2/17/11

    This is the second time I have used Capitol. Extremely professional employees and most important perfect work. John, my representative, kept me informed of the progress of my repairs and the approximate date of completion. Parts were delayed once but my car was finished very close to the original date. Very homest appraisals and very straight forward individuals. Nice people from the receptionist to John.

  • Capitol Collision Status: Validated

    Pherson T.    |    2/9/11

    Ok, so the van that Capitol repaired is a 15 passenger ministry vehicle. with that being said, when I retrieved the van, I was thoroughly suprised at how good a 15 pass. van could look! The inside looked better than it has evr looked and after getting the vehicle back, I actually have a new appreciation for that van. Capitol went above and beyond the norm in serving the customer.

  • Capitol Collision Status: Validated

    Douglas M.    |    2/5/11

    I am so glad I chose Capitol Collision for the hail damage repair to my SUV -- friendly employees; integrity and honesty; delivered ahead of schedule; excellent work; and a free t-shirt on top of all that!

  • Capitol Collision Status: Validated

    Gregg J.    |    1/2/11

    Excellent job again by Capitol. Kept me informed throughout the process. Delivered on time. I will continue to recommend to my friends.

  • Capitol Collision Status: Validated

    James D.    |    12/31/10

    My highest recommendation goes to Capitol. I am fortunate to not have much experience with collision repair shops, but found that Capitol personnel excel in professionalism. I will certainly use Capitol for any future collision repair needed.

  • Capitol Collision Status: Validated

    Bob C.    |    12/27/10

    The car looked brand new when I picked it up & the service was number 1. I would never use any other shop. Capitol Collision is the best.

  • Capitol Collision Status: Validated

    Robert O.    |    12/12/10

    The service and craftsmanship was unmatched by any body shop I've ever dealt with. Yhe repair was done on time and was showroom perfect!!!

  • Capitol Collision Status: Validated

    Mike B.    |    12/10/10

    Capitol did a great job and even touched up some scratches that were not part of the repair

  • Capitol Collision Status: Validated

    Karen C.    |    12/9/10

    all employes friendly and helpful. Work was top quality.

  • Capitol Collision Status: Validated

    Terry S.    |    11/27/10

    Great service and excellent work. Had vehicle done faster than I thought, considering the high volume of work do to recent hail storm. Taking our other vehicle there too.

  • Capitol Collision Status: Validated

    Tom V.    |    11/25/10

    Outstanding operation and quality of work. Having been in the “auto world” for many years, I was also very impressed with their shop, clean and well organized. The folks were friendly and attentive to detail. The only reason they did not get a 5 was one small…
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  • Capitol Collision Status: Validated

    Pamela W.    |    11/17/10

    I had my car taken to Capitol Collision and I can not begin to say enough about it. I had been in an accident 5 years ago and the body shop that worked on it can not hold a candle to capitol. My car runs and looks fantastic!!! I am…
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  • Capitol Collision Status: Validated

    Jillian R.    |    11/15/10

    My car looks great and the service was awesome!

  • Capitol Collision Status: Validated

    Harold G.    |    11/10/10

    Very satisfied. excellent work.

  • Capitol Collision Status: Validated

    Ai-jen M.    |    11/3/10

    I am very satisfied with the service. Thank you!

  • Capitol Collision Status: Validated

    Mary B.    |    10/30/10

    The entire staff at Capitol Collison is very profession and curtious. It was a please dealing with all the employees. The repair work was excellent. I would never know there was any damage to my vechile at all. Everyone at work commented "You have a new car" I would recommend Capitol Collision to anyone who needs repair work to their vechile.

  • Capitol Collision Status: Validated

    Brian H.    |    10/19/10

    This is not the first time this shop has worked on my car they always do a Great job and treat me outstanding. In fast the first time they even helped me get a faulty repair from another shop re fixed and did a great job. Highly recommended for all your needs they handle.

  • Capitol Collision Status: Validated

    Jessica A.    |    9/17/10

    I was invloved in an auto accident and used capitol Collision for the first time. They were very nice and took great care of me and my SUV. My SUV looks GREAT! I dealt with Jon and he was very professional the entire time. He informed me of everything that…
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  • Capitol Collision Status: Validated

    Elizabeth B.    |    9/11/10

    Again the team at Capitol Collision was fantastic. I had previously used their shop a few years ago at the reccomendation of my insurance agent and I was not disappointed then nor now. They kept me informed during the entire time they had my car and it was ready…
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  • Capitol Collision Status: Validated

    Bob K.    |    9/8/10

    About 6 weeks ago I was in a conversation with Dan and Eric (owner and manager of capitol Collision) and made a comment to them that if I ever got in an accident I would bring my car to them to be repaired, well about 5 days later I was…
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  • Capitol Collision Status: Validated

    Armando I.    |    8/20/10

    truck bed

  • Capitol Collision Status: Validated

    Aaron C.    |    8/18/10

    Everyone I met was extremely friendly and professional. They called me with updates and even detailed the inside of my car. Very impressive service and I would highly recommend them to anyone.

  • Capitol Collision Status: Validated

    Jim D.    |    8/17/10

    Very good, prompt and friendly services. Prices seem reasonable. Car was returned quickly, washed and vacuumed.

  • Capitol Collision Status: Validated

    Natalie L.    |    8/13/10

    I had the best experience with Capitol Collision! John took the time to explain everything to me and help me understand the whole process with the insurance company. He even went and called his own agent to verify information for me. He was truly a professional and very knowledgeable. I…
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  • Capitol Collision Status: Validated

    Maritza B.    |    7/25/10

    I loved everything about this repair shop, from the service to the unique decorations. The serive was amazing! Not only did they fix my car in the amount of time they said they would but they washed and waxed my car my carpet was washed as well. I'm very happy…
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  • Capitol Collision Status: Validated

    Ulah W.    |    7/21/10

    front passenger damage hood hinges passenger side and rear quarter-panel front bumper and grill

  • Capitol Collision Status: Validated

    Eric K.    |    6/29/10

    Wow! After my 6/16 review calling out the estimation error the company made, I got a phone call from a member of their leadership team. He acknowledged the error and made it right. Nice job, Capitol!! The estimation error was my only issue, so 5 out of 5 "cars" from me! I would definately use them again!

  • Capitol Collision Status: Validated

    Alicia V.    |    6/3/10

    The service was good.. it was my 1st time dealing with anything like this so for a 1st time it was good. the state fram agent there set up the rental car.. the only thing i was upset about was i was never told i wouldnt need to buy insureance with the rental car this was not explained to me till after it was said and done..

  • Capitol Collision Status: Validated

    Naomi S.    |    5/30/10

    Very pleasant friendly efficient staff. The work was completed when promised. Even the tires were cleaned. I was very impressed. Could not tell that anything was ever repaired, the paint matched exactly. Car looked showroom clean. I give it a 5+ rating.

  • Capitol Collision Status: Validated

    Jessica H.    |    5/26/10

    Awesome people, Very happy with the service they provided. Dropped my car off Monday morning got it back Wednesday. Paint looks great.

  • Capitol Collision Status: Validated

    Suzan S.    |    5/20/10

    Very very satisfied, I got it quickly and it looks lide brand new. I looks better than when I brough it. I will recomend anybody to bring their vehicles for repairs, very eficient they follow up with me in my terms.

  • Capitol Collision Status: Validated

    Dale B.    |    4/23/10

    I have used Capitol Collision 2 times. Both times the work has been flawless. I talked to several of their employees, all were great. I have recommended them to several customers, all their experiences have been great. Dale

  • Capitol Collision Status: Validated

    James L.    |    4/21/10

    I received excellent service at the shop. The team was very friendly and helpful. I would refer them to anyone.

  • Capitol Collision Status: Validated

    Robert C.    |    4/12/10

    done on time. looks great

  • Capitol Collision Status: Validated

    Ulises U.    |    4/8/10

    My review related to the kind of service given to me in the first and now second time of visiting the shop, gives me the feeling that this shop is a first class in quality of work and skillful communication of the head man Jon Gerrie and all the team working there, including the front desk attendant Melissa Erives. Thanks to you all.

  • Capitol Collision Status: Validated

    Arnold M.    |    3/14/10

    I was rear ended at a stop on I-10 freeway.I got one estimate from Capitol Collision for the out of state insurance company. Capitol Collision was right in line with their estimate and communicated with the insurance company for any additional costs as well as setting up for a rental car.Thanks Olando for all your help and completing the repairs in a timely manner.

  • Capitol Collision Status: Validated

    Sam W.    |    2/25/10

    Capitol is Best at Customer care and making my car right . I didnt know what to do , They were there for me . The Owner (Dan) would talk to me about the car and cared about my Accident . Thanks Capitol I will tell all my friends about you !!!

  • Capitol Collision Status: Validated

    Joseph S.    |    2/20/10

    Looks like new. Orlando was a great help, kept me informed.

  • Capitol Collision Status: Validated

    John P.    |    2/11/10

    I am writing this review because this company has taken excellent care of me on 3 seperate occassions and each time has been a very pleasing experience considering that each time I was rear ended at a stop light or backed into at a parking lot. Jon has provided nothing but…
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  • Capitol Collision Status: Validated

    Ron S.    |    1/26/10

    Never before have I recieved such great customer service. From the time my truck was picked up until I drove it home looking so great. Everyone at Capitol treated me with respect. Helping me with car rental. Calling every few days to update me on what…
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  • Capitol Collision Status: Validated

    Latasha P.    |    1/9/10

    The people at Capitol were very friendly, and went above and beyond to get my car fixed and make sure I was comfortable throughtout the whole process. The repairs were excellent and the wait time was very reasonable. All my questions were answered and even the smallest concern was always addresed with a smile.

  • Capitol Collision Status: Validated

    Dale B.    |    1/8/10

    I own an auto repair shop and have seen the product that capitol delivers. I have always been "wowed" by the finished vehicle. I have sent many of my customers who have needed paint or body work to Capitol Collision. There have been 0 disappointments. Sooo... I just got…
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  • Capitol Collision Status: Validated

    Aric A.    |    1/7/10

    Great communication. Car looks brand new - definitely better than when I bought it. Very satisfied!

  • Capitol Collision Status: Validated

    Mike S.    |    1/4/10

    I would highly recommend capitol collision. Their staff are very friendly and keep you informed. They made my truck look like new after it almost being totaled.

  • Capitol Collision Status: Validated

    Louis F.    |    1/2/10

    My first thought when I went to pick my vehicle was, "Wow it looks better than brand new"! Very pleased with the work that Capitol Collision personnel did to make my Hyundai look in top shape. I would recommend Capitol to all my friends.

  • Capitol Collision Status: Validated

    Michael A.    |    12/26/09

    Orlando our adjuster was fantastic. He handled everything for us, he contacted the insured who hit is to arrange payment to setting up appointment and getting the vehicle completed ontime as he promised. Plus Orlando supplied me a daily update on where we stood on the vehicle. …
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  • Capitol Collision Status: Validated

    Michael H.    |    12/24/09

    Dealt with Jon; and was treated very well. He worked with me and my insurance company to get the job done. Thanks.

  • Capitol Collision Status: Validated

    Margarita S.    |    12/22/09

    THE CAPITOL COLLISION REPAIR SHOP WAS A VERY PLEASANT, WARM AND FRIENDLY ENVIRONMENT. MY VEHICLE WAS READY WHEN TOLD IT WOULD BE. THE STAFF WAS GREAT TO WORK WITH. I WOULD REFER OTHERS TO THIS LOCATION.

  • Capitol Collision Status: Validated

    Eunice J.    |    12/10/09

    Capitol did an excellent job and I recommend anyone to them because they do an excellent AAA service.

  • Capitol Collision Status: Validated

    Jeff M.    |    12/9/09

    Car looks great, the job was done incredibly fast delivered on time and being a cash job the cost was unbelievable. I was also updated daily by the staff to let me knwo the progress. Great place to do business with I highly recommend them

  • Capitol Collision Status: Validated

    Marvin E.    |    12/8/09

    The price quoted was the price I paid. Although the repair work took an extra business day, it was the fault of the wrong bumper being shipped to the shop. My wife said it was like driving a new car. No one is happy until my wife is. Thanks to Capitol Collision Repair Specialists.

  • Capitol Collision Status: Validated

    Debbie Y.    |    11/21/09

    They did a great job, looks like new. Delivered on time. Great customer service.

  • Capitol Collision Status: Validated

    Mike B.    |    11/19/09

    Capitol Collisions professionalism and speed at which they completed the repairs were outstanding. I would recommend them to anyone.

  • Capitol Collision Status: Validated

    Mead W.    |    11/5/09

    This is not the first time I have taken my car to Capitol. They do an excellent job and the customer service was great-- Jon & Eric. Capitol shows the other guys how it should be done. I was impressed -- again. When I screw up I always know I can get it fixed right.

  • Capitol Collision Status: Validated

    Darren M.    |    11/3/09

    The team here is awesome! They take care of you as well as your car. I had severe chips all over the front of my car, including my windshield. When I picked my car up it looked better than the day I got it! Great quality control and professional service. I highly recommend to anyone needing collision service.

  • Capitol Collision Status: Validated

    Deborah D.    |    11/1/09

    This shop is Great!! Very helpful, willing to go the extra mile to get what you want, they dealt with my ins company who wanted to total my Jeep, and they knew it could be fixed.. and after all is said and done, I now have my Jeep back, and…
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  • Capitol Collision Status: Validated

    Mary lou L.    |    10/22/09

    I couldn't be more pleased with the entire process of getting my car repaired at Capitol! From the boss Dan to the receptionist Melissa to my specialist Orlando the process was extremely painless. They contacted me throughout the whole time and gave me updates, and produced a completely…
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  • Capitol Collision Status: Validated

    Melvin P.    |    10/13/09

    They did a great job and the car looks like new. I enjoyed working with Orlando who was the man incharge of the repair. He does a great professional job.

  • Capitol Collision Status: Validated

    Hubert J.    |    10/5/09

    Capitol Collision did an excellent superior job, on our vehicle and getting it done on time. And the work was satisfactory. And Thank you from Mrs and Mr. Hubert and Eunice Jones.

  • Capitol Collision Status: Validated

    Jerri H.    |    9/14/09

    From the minute I walked into their shop I felt taken care of. Melissa and Dan set me up with a rental car. Then Jon kept in contact with me as to the progress of the repair. They had a couple snags with damaged parts being delivered,…
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  • Capitol Collision Status: Validated

    David M.    |    9/11/09

    Excellent customer service and top quality work. Highly recommend

  • Capitol Collision Status: Validated

    Cindy S.    |    8/31/09

    Let me start by saying that the moment I walked into the door I was helped right away.They called the insurance for me and talked to them and Even got my estimate that the insurance had said they had given me but they didn't.On Monday I took my van in.They…
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  • Capitol Collision Status: Validated

    Robert C.    |    8/15/09

    Very happy with repair, service, communication

  • Capitol Collision Status: Validated

    David W.    |    8/13/09

    they were very timely in delivering my car. the repairs were well above expectations. it was an all around excellent experience

  • Capitol Collision Status: Validated

    Matthew S.    |    8/11/09

    Jon was Great! He answered all my questions. The repair to my bumper is amazing. Professional service and quality repairs I recommend Capitol to everyone.

  • Capitol Collision Status: Validated

    Jeanne M.    |    8/8/09

    Jon @ Capitol collision oversees wonderful service, workmanship and personal contact. He kept us informed of the progress of the work, helped with a car rental, was polite, cheerful, informed and this is my second time to use this shop. The first experience was wonderful in a "not so great" situation,…
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  • Capitol Collision Status: Validated

    Dorsey B.    |    8/3/09

    Great service and great job! Did not take any short cuts to make an extra buck over safety. I would HIGHLY recommend Capitol Collision to any one!

  • Capitol Collision Status: Validated

    Lowell O.    |    7/30/09

    The repair job done by this repair shop was excellent. You can't tell there was ever a dent in it !! It looks good as new ! They did a beautiful job on the paint job !! Thanks to all of the guys that worked on it. You did an…
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  • Capitol Collision Status: Validated

    Dave S.    |    7/29/09

    I was referred to Capitol Collision by my insurance company on a previous situation and was completely happy with their work. So when my car was vandalized and my insurance company sent me a list of repair specialists I was glad to see that Capital Colllision was on the…
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  • Capitol Collision Status: Validated

    Michelle C.    |    7/27/09

    The whole experience was wonderful the team was professional courteous and treated me like an important person! They all made me feel like I mattered!

  • Capitol Collision Status: Validated

    Fernado A.    |    7/27/09

    I'm very happy with the repair done by Capitol Collision. I was treated with kindness in my own languge (Spanish).

  • Capitol Collision Status: Validated

    Eduardo P.    |    7/25/09

    Orlando was the person that called me and gave me the status of my vehicle. He was very helfpul and explained everything very well.

  • Capitol Collision Status: Validated

    Ramona M.    |    7/23/09

    Everyone was very nice and helpful. The repairs were done on time and look very good.

  • Capitol Collision Status: Validated

    Don S.    |    7/21/09

    Jon and Melissa both gave us fast,friendly,courteous service. Calls kept us informed of the progress of the repairs. The truck looks great!

  • Capitol Collision Status: Validated

    Fredrica M.    |    7/16/09

    Capitol Collision is a first-class operation. They kept me informed every step of the way, and extended me every courtesy and consideration. My car looks brand-new and drives as well or better than before.

  • Capitol Collision Status: Validated

    Bertha P.    |    7/13/09

    I have been very satisfied with the services provided by capital collision Eric Boyer the manager was very diligent in keeping me informed of everything, so I am very satified with their work. thank you Bertha Palma

  • Capitol Collision Status: Validated

    Richard P.    |    7/10/09

    We had the best sevice. We will refer Capitol to our friends.

  • Capitol Collision Status: Validated

    Kelly F.    |    6/28/09

    I can't say enough good things about Capitol Collision. John called me with updates, kept me up to speed with the insurance claim and cost. The work done is amazing. Plus, my car was in pristine condition when I picked it up. It wasn't nearly that clean when I brought it in with all the damage. I highly recommend Capitol to anyone!

  • Capitol Collision Status: Validated

    Gloria E.    |    6/26/09

    This auto repair shop did an overall good job. I am satisfied: there was a concern about the color of the paint on the bumper. It seemed to me that it was whiter than the actual vehicle. The explanation given to me was that it was made from a different material...other than that, you all did a great job on the car. Thanks.

  • Capitol Collision Status: Validated

    David Z.    |    6/26/09

    Did great job and ontime.Good service. I recomend that you should do this shop. Jon Gerrie is very nice guy.

  • Capitol Collision Status: Validated

    Deborah R.    |    6/19/09

    I am very satisfied with bodywork and also pinstriping. Customer service was excellent.

  • Capitol Collision Status: Validated

    Elyssa S.    |    6/18/09

    I was very happy with Capitol's service. I would recommend them to others and I would also use them in the future if the need arose.

  • Capitol Collision Status: Validated

    Dwight G.    |    6/9/09

    The prompt attention given me and my auto at the time of my initial visit, the follow through druring the insurance company preparing the paperwork, the informative information telling me of the progress during the repair time, just the overall personal attention to me would be reason for a recommendation.…
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  • Capitol Collision Status: Validated

    Kenneth J.    |    6/8/09

    First of all meeting the front desk person name melissa she was so nice she call for eric and meeting him was like i new him.The profession he had about my repairs was just great.I will be back for that kind of service and kindliness.Thankyou very much Kenneth G.Jacobs

  • Capitol Collision Status: Validated

    Lynne P.    |    6/8/09

    My Mom had some repairs done at Capitol and I was impressed with their customer service and the body work they did. I needed to have them check out a creaking noise coming from my console (the dealer was never able to "find" anything wrong) and replace a plastic…
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  • Capitol Collision Status: Validated

    Elizabeth B.    |    6/8/09

    This was my first experience in having to have my damaged car repaired. My insurance agent recommended I call Eric at Capital and talk to him. Before I got home Eric had call me to see if he could be of any help. I returned his call and…
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  • Capitol Collision Status: Validated

    Brent W.    |    6/6/09

    Great service. Prompt and courteous, and they kept me informed. Kudos to Capital for making my whole experience easy and uneventful.

  • Capitol Collision Status: Validated

    Steve B.    |    5/28/09

    Excellent service. Good communication with me and my insurance co. Repairs were completed in a timely fashion. Quality work.

  • Capitol Collision Status: Validated

    Dwayne H.    |    5/28/09

    great service from everybody at the shop. always returned calls in a timely manner and kept me in the loop at all times.

  • Capitol Collision Status: Validated

    Kathy L.    |    5/27/09

    The service, work, communication was excellent and I would highly recommend this shop to my friends and family!!

  • Capitol Collision Status: Validated

    Bonnie M.    |    5/27/09

    My experience with Capitol Collision was excellent. The repair was accomplished quickly. The Capitol team was accommodating and made it easy to do business for working people. I will recommend Capitol to my friends and co-workers.

  • Capitol Collision Status: Validated

    Lam V.    |    5/23/09

    Great service. Kept me updated with the progress of my car. I would definitely recommend this shop.

  • Capitol Collision Status: Validated

    Alycia K.    |    5/22/09

    Excellent job.

  • Capitol Collision Status: Validated

    Lupe Z.    |    5/19/09

    Capitol had one of the best customer service. They know who to treat their clients. I would also recommend them to anyone.

  • Capitol Collision Status: Validated

    Gerald L.    |    5/15/09

    As good of a job that I could get. I took it to my mechanic and they said it was the best repair job he had ever seen and I have been going to them fo 20 years!

  • Capitol Collision Status: Validated

    Benjamin G.    |    5/9/09

    Capitol collision was great! I did a rear-end to a dokota. John always kept me updated with my cobalt and what is going on a daily basis. When I got my car back there were some issues I never had before with my cobalt but I took it in and…
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  • Capitol Collision Status: Validated

    Lorraine S.    |    5/7/09

    Excellent customer service received from all employees. High quality work, extremely reasonable fees

  • Capitol Collision Status: Validated

    Jack F.    |    5/6/09

    truck looks very good very good searvise i would have this shop due all my work very nice searvise people.

  • Capitol Collision Status: Validated

    Sharon D.    |    5/4/09

    Orlando Sotelo did a good job of keeping us informed on the progress of the repair work and the finished product is great. We wouldn't hesitate to recommend your shop.

  • Capitol Collision Status: Validated

    Cecilia L.    |    5/1/09

    Good communication, courteous employees.

  • Capitol Collision Status: Validated

    Ruperto E.    |    4/30/09

    I`m really happy with the job they did they left my tahoe the way it was they called and told me what was going on with my car and they even delivered two days before, i would recomend this shop it was good...

  • Capitol Collision Status: Validated

    Charles M.    |    4/28/09

    The repair service at Capital was excellent, as was the customer service. Jon Gerrie kept me updated on the progress of the repairs, and the job was completed in the time frame promised.

  • Capitol Collision Status: Validated

    Bo O.    |    4/24/09

    Thank you Capitol Team for doing a great job on my car. Keep up the good work.

  • Capitol Collision Status: Validated

    Adolph S.    |    4/18/09

    This was the second time (Unfortunatly ha ha) I had to bring my vehicle to Capitol. Allstate wanted to send me to Sterling, but I requested Capitol because of the outstanding and professional service I received from John Gerrie and Melissa on my first visit. Once again, on my second…
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  • Capitol Collision Status: Validated

    Michael P.    |    4/17/09

    Great service, job well done. this is the second vehicle the shop has fixed for me. Would recommend this shop to anyone.

  • Capitol Collision Status: Validated

    Valerie A.    |    4/17/09

    Excellent place to have your car repaired. Very nice staff. Well organized. Received updates the entire time as to how car was progressing. Staff went out of their way to help me with anything I needed. Car looked great when it was done. Would not hesitate to take my car back there.

  • Capitol Collision Status: Validated

    Bob S.    |    4/17/09

    The car was towed to Captiol Collision Repair Specialists & I was called by Jon the next day & was informed all that was needed to repair the car & had already contacted the insurance co. & kept me informed about the progress that was being made with the…
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  • Capitol Collision Status: Validated

    Fred G.    |    4/13/09

    The repair was finished as promised and being returned cleaned nicely was a nice surprise!

  • Capitol Collision Status: Validated

    Chase C.    |    4/12/09

    I was very impressed with the quality of the repair, the speed at which the vehicle was returned, and most of all the exemplary customer service.

  • Capitol Collision Status: Validated

    Carol W.    |    4/11/09

    Great service,friendly people, just wish they were open later and on saturdays

  • Capitol Collision Status: Validated

    Paul P.    |    4/11/09

    Good treatment by all the office personnel. Quick estimates w/knowledgeable explanations. High quality work finished on time.

  • Capitol Collision Status: Validated

    Christy N.    |    4/10/09

    Everyone was very helpful and thorough. I loved the follow up calls. Orlando was great!

  • Capitol Collision Status: Validated

    Samantha G.    |    4/3/09

    I am overly pleased with the job Capitol did on my Honda. They were very informative and kept in good contact. The service was speedy and hassle free. My car looked and felt like new when I got it back. Capitol is the best place to take your car.

  • Capitol Collision Status: Validated

    Donald R.    |    4/2/09

    Small issue with insurance company on getting parts ordered. Rep stayed in contact and explained delays. Shop did good work and even detailed car before pickup. thanks

  • Capitol Collision Status: Validated

    Maria K.    |    3/27/09

    I appreciate all the efforts and assistance of the entire staff ..... thank you kindly ...

  • Capitol Collision Status: Validated

    Vicky E.    |    3/24/09

    Steven Russo is a outstanding employee! He made me feel that my business was very important to the company. He kept me informed of everything and the truck looks great!

  • Capitol Collision Status: Validated

    Barry D.    |    3/19/09

    great service and workmanship

  • Capitol Collision Status: Validated

    Abraham Y.    |    3/17/09

    Capitol collision service is superb to my satisfaction. customer care to repair job I recommend for professional service. Thanks.

  • Capitol Collision Status: Validated

    Tommy G.    |    3/15/09

    I am very happy with the quality of service that I received at Capitol Collision. They were excellent! Thanks for the complimentary car wash.

  • Capitol Collision Status: Validated

    Gregg J.    |    3/15/09

    After a minor rear end collision, Jon Gerrie and the folks at Capitol did an outstanding job repairing my wifes 350Z. The pearl white paint is difficult to match and the experts at Capitol were able to make it look like new. Jon kept me informed of the progress…
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  • Capitol Collision Status: Validated

    John M.    |    3/5/09

    These guys do great work in A fast provisional manner I would recommend them for any dent scratch or major crash repair guaranteed for the life of your car or truck you cant beat that . They even cleaned it even know it was very dirty and detailed it too .Great job

  • Capitol Collision Status: Validated

    Charmitris B.    |    3/4/09

    Thank you to all who were involed in repairing my vechicle. I was very please with the results.

  • Capitol Collision Status: Validated

    Crysta P.    |    2/27/09

    The best shop EVER! They were awesome! I couldn't have asked 4 better service!

  • Capitol Collision Status: Validated

    Sharon B.    |    2/26/09

    I took my car for an estimate and ended up leaving my car the day I got the estimate. I am satisfied on the promptness of getting me into a rental from the shop. I was informed on the status of my car each day. I like how the shop…
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  • Capitol Collision Status: Validated

    Heather S.    |    2/23/09

    I can't explain how happy I was with Capitol! I was able to get my car in the same day of the accident and it was ready to pick up in 5 business days. They called to update me on repairs, the receptionist was very kind, the gentleman…
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  • Capitol Collision Status: Validated

    Judith N.    |    2/23/09

    thejob was a verygood will bring my bussiness back here

  • Capitol Collision Status: Validated

    Miguel R.    |    2/22/09

    I love the service I rec'd from Orlando @ Capital Collision. He kept me informed on the progress of my vechile. I greatly appreciate that. I had a quick turnaround time on the repairs of my vechile. My car was immaculate upon delivery. Thank you Capital. For any future repairs. I will only recommend & choose Capital Collision! Thank you. Miguel Ramirez

  • Capitol Collision Status: Validated

    Cathy B.    |    2/21/09

    Capitol Collision did an excellent job repairing my car after a recent rear end accident. Their office personnel were all very courteous, competent & helpful. Their manager Jon kept me informed by calling to give me updates as well as ask me questions about the level of replacement…
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  • Capitol Collision Status: Validated

    Betty D.    |    2/14/09

    State Farm recommended Capitol Collision, and it was a good choice. I have nothing to say but good things about their shop. Orlando was great to work with, kept in touch with me for the whole process. He also talked with the insurance company to make sure there would…
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  • Capitol Collision Status: Validated

    Lydia C.    |    2/14/09

    Kept me updated with the progress of my car.

  • Capitol Collision Status: Validated

    Teresa Z.    |    2/10/09

    I was very pleased with the constant communication I received from Jon Gerrie regarding the repairs on my vehicle. Every couple of days, Jon would call to let me know how the work was progressing. I will most definitely refer friends and family to Capitol Collision.

  • Capitol Collision Status: Validated

    Mary B.    |    2/6/09

    I AM VERY PLEASED WITH THE EXCELLENT SERVICE AND MANNERISM OF THE STAFF AT CAPITOL COLLISON. THEY HANDLED ALL THE PAPERWORK WITH MY INSURANCE COMPANY. I JUST HAD TO GET MY ESTIMATE, LEAVE MY CAR AND PICK IT UP. I WILL SURELY RECOMEND CAPITOL COLLISION WHEN I CAN.

  • Capitol Collision Status: Validated

    Bonnie B.    |    2/5/09

    Capitol has excellent customer service. They have done a great job repairing the damages to my car after hitting an elk. John called and gave me updates; I didn't have to call them and find out what they were doing or when the car will be ready. Thank you very much for making me feel welcome at your office. By the way, the coffee was good.

  • Capitol Collision Status: Validated

    Robert N.    |    2/2/09

    Jon Gerrie went out of his way to be helpful, friendly, and professional throughout the entire process. His timely calls and updates kept us totally informed about what was going on at all times. From the time we dropped off our car to the time we picked it up Jon…
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  • Capitol Collision Status: Validated

    Carol N.    |    2/2/09

    I was pleased to know that Capitol would come out to my house to pick up my vehicle, because I had just had surgery and this was an added convenience at no charge to me. Also, the employees were all very courteous and helpful to me in scheduling my…
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  • Capitol Collision Status: Validated

    Brad S.    |    1/31/09

    Orlando did a very good job of working with the customer, the staff was friendly and helpful

  • Capitol Collision Status: Validated

    Christopher H.    |    1/28/09

    I recently backed my truck into a pillar and dented the back right side. it was a large dent and paint was chipped and everything. I was able to take it to Capitol Collision quickly and they had the truck for a few days. When I got it back it…
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  • Capitol Collision Status: Validated

    Sarah W.    |    1/26/09

    my experience wih capitol collision was excellent,i was treated with care the work was more than satisfying and I would recommend others here for repairs.thanks to all of you.

  • Capitol Collision Status: Validated

    Chad A.    |    1/25/09

    All of the staff at Capitol were very friendly and helpful and handled business in a professional manner. Our vehicle was repaired in a timely manner and we were informed at all times as matters progressed. Our specialist Orlando was willing to wait for us to pick up the vehicle…
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  • Capitol Collision Status: Validated

    Kristi L.    |    1/23/09

    I was rear-ended on New Year's Eve and my Ins Agent recommended Capitol. they were with it from the get-go. Taking care of us and the Insurace Co. I was impressed with the courtesy, service, the way they communicted with me every day and every step of the way, the…
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  • Capitol Collision Status: Validated

    Susan S.    |    1/21/09

    Our vehicle was stolen and had the unfortunate experience of the lock and ignition damaged as well as the interior being fingerprinted. The truck was transferred to Capitol Collision on a Wednesday, was repaired, immaculately cleaned and ready for pickup on the following Friday....just as promised. We were…
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  • Capitol Collision Status: Validated

    Nelson J.    |    1/20/09

    excellent service, kept informed of progress, excellent work done in a timely fashion.

  • Capitol Collision Status: Validated

    Nick V.    |    1/16/09

    The capitol team did a great job! they were friendly and professional, they kept us updated on the progress of our vechicle. I would highly recommend them to all my friends.

  • Capitol Collision Status: Validated

    Patsy S.    |    1/11/09

    The shop personnel were very courteous and concerned for our safety with regards to the damage to our vehicle and driving it around while waiting for insurance approval. They made arrangements for the rental and kept us informed of the repairs regarding possible peripheral damages to the engine components.…
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  • Capitol Collision Status: Validated

    Joseph S.    |    1/8/09

    Orlando informed us thoroughly about every step of the repair. The car looks great with new paint. He talked about "blending," but it was seamless. I could not tell the difference between the parts they put in and the hood, which was not damaged by the accident. Orlando went with…
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  • Capitol Collision Status: Validated

    Dana D.    |    1/4/09

    Overall the car looked good, there are still just a few things that need to be taken care of on the front bumper.

  • Capitol Collision Status: Validated

    Sandy N.    |    12/24/08

    Capitol Collision, and specifically Jon, did an excellent job for us. They were very thorough and helpful. Jon called our insurance company many times on our behalf to expedite the work needed. Jon actually talked with our insurance company before we decided to have the work done here. The finshed product was top notch. i would highly recommend Capitol Collision.

  • Capitol Collision Status: Validated

    Mike B.    |    12/19/08

    The staff was very nice and professional and I highly recommend them. Kept me informed about the progress of me vehicle.

  • Capitol Collision Status: Validated

    Chuck R.    |    12/17/08

    After being involved in a minor accident took the car to Capitol and dealt with Orlando as our service writer. The car was close to being totalled by the insurance company but we really wanted to get it fixed. Orlando worked with the insurance company to get the car repaired…
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  • Capitol Collision Status: Validated

    Julio J.    |    12/12/08

    BUENAS TARDES. ESTOY MUY CONTENTA CON SU CERVICIO PORQUE ME ENTREGARON MUY BONITA MI ESCALADE HICIERON MUY BUEN TRABAJO GRACIAS FELIZ NAVIDAD Y PROSPERO ANO NUEVO

  • Capitol Collision Status: Validated

    Sergio U.    |    12/10/08

    the service is great, clean and excelent

  • Capitol Collision Status: Validated

    Appolinaire A.    |    12/4/08

    thanks for the job well done.Overall i am satisfied. Thanks to John and his team who worked on my car.

  • Capitol Collision Status: Validated

    Kristie C.    |    12/3/08

    Excellent experience from beginning to end! The estimate was reasonable, we were informed of the progress along the way, and the work (including paint) was beautifully done. I would recommend them to anyone withou hesitation.

  • Capitol Collision Status: Validated

    Dave S.    |    12/1/08

    Dealing with Capitol Collision was very professional. The staff was very friendly and knowledgeable. The repair was done to my staification and in a timely manner. I would recommend them to my friends and family.

  • Capitol Collision Status: Validated

    Ron B.    |    11/30/08

    The whole experience was much more than expected, from the time I droped off the car until it was completed. Every was were professional, they kept me informed of the progress, and the car was ready when they told me it would be and looked better than new. I will recommend them to everyone I know.

  • Capitol Collision Status: Validated

    Taisha W.    |    11/29/08

    I just wanted to take the time to express my excelletn service with Capitol Collision. So many times we forget to recognize when we receive superior service. The team at Capitol Collision was friendly and made me feel totally confident that my car would not only be repaired but that…
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  • Capitol Collision Status: Validated

    Felix L.    |    11/24/08

    Our car was done to perfection in a timely manner. The people were friendly and extremely helpful.

  • Capitol Collision Status: Validated

    Martina N.    |    11/21/08

    Great service and work. Very friendly staff. Easy to work with, everything was on time. Would highly recommend to others.

  • Capitol Collision Status: Validated

    Kathy D.    |    11/20/08

    I would stongly suggest to anyone out there, if you need auto repair work done this is the place to call. My jeep was repaired on time for the exact price quoted to me. And to top it off, when I picked it up it looked just like it did at the showroom, PERFECT!!!!!!

  • Capitol Collision Status: Validated

    Nicholas B.    |    10/28/08

    The service was exceptional.The rate of speed at which the car was completed and the craftmanship were exceptional.

  • Capitol Collision Status: Validated

    Jamie S.    |    10/8/08

    I was very pleased with the service I recieved from Melissa and Jon. I was treated very well and pleased with the results of my truck. I would definetley refer them to family and friends.

  • Capitol Collision Status: Validated

    Jeanne M.    |    9/21/08

    I would absolutely recommend this shop. Jon Gerrie kept me informed quite often, so I knew how things were progressing. The car was repaired beautifully and we were treated professionally and with respect. I would definitely use Capitol Collision in the future if needed. We were so pleased with the care and quality of their work. The highest marks for these guys AND the staff- very courteous.

  • Capitol Collision Status: Validated

    Pat D.    |    9/19/08

    I am a business owner located on the same street as Capitol Collision. I chose to sublet some work to Capitol. I was very pleased with the repair, the price, and the friendly, helpful service received. Capitol Collision has proved to be a quality neighbor.

  • Capitol Collision Status: Validated

    William S.    |    8/20/08

    My experience was excelent, service was promted, courtious, profesional and I'm very happy. I would recomend this place to anybody. Williams Styers

  • Capitol Collision Status: Validated

    Susan B.    |    8/19/08

    As a woman (an elderly one as a matter of fact)I am usually spoken to as if I was 9 to 10 years old and treted as a second class person. However at Capital Collision I was treated as if I mattered to the world. I was treated…
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  • Capitol Collision Status: Validated

    Bob C.    |    8/13/08

    Fantastic. Shop was very clean & employees were very professional. Can't even tell the car had ever been damaged. They also cleaned up the inside (bonus). They worked directly with my company and I didn't even have to get involved.

  • Capitol Collision Status: Validated

    Kevin E.    |    8/9/08

    When damage was done to my car due to a failed theft attempt i choose to go to capital because of the experience my son had with them after his accident about a year ago. They were also listed with my insurance company as an approved shop. …
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  • Capitol Collision Status: Validated

    Jose T.    |    7/18/08

    I was most impressed with the customer service, updates and the staff was very friendly and helpfull. The entire building, parking lot and even the work areas were very clean. The quality of the work is first rate...... First rate shop!

  • Capitol Collision Status: Validated

    Rich C.    |    7/7/08

    Capitol worked on my mother's front fender. Got an after market replacement and matched the paint perfectly. The work was done in less than 5 working days. Great workmanship (pride), very competitive price, staff was honest and courteous. Again honest and courteous (very important to me, followed by workmans. Free coffee and detail job on the car.

  • Capitol Collision Status: Validated

    Leland W.    |    6/2/08

    this is the second time i have delt with this shop and my second reveiw.the first time my car was totaled,and no repairs were done,thus a reveiw was incomplete.this time repairs were done timely and better than truck was before collision.also the staff at capitol were outstanding and kept me informed.truely capitol....job well done...

  • Capitol Collision Status: Validated

    Mike G.    |    5/30/08

    They did a great job and they help me with getting to and from work being that I didnt have rental coverage and I would not have my truck for a few day they were amazing

  • Capitol Collision Status: Validated

    Rudy H.    |    5/30/08

    MY truck was done fast and the paint match perfectly and I loved having my truck back fast and done right. the office was clean and the people there was veryt nice and friendly. I will return and refer friends

  • Capitol Collision Status: Validated

    Cindy H.    |    5/30/08

    They kept me up to date with the status of my truck and when it was all done they were very nice and caring. The managment was amazing.

  • Capitol Collision Status: Validated

    Steven R.    |    5/30/08

    They fix my car and I am very happy with the job they did and they mad me very happy I will return if I end up crashing my car again!

  • Capitol Collision Status: Validated

    Ruth H.    |    5/30/08

    They did a amazing job and the repair was very good, fast and correct the first try, they did a great job and will return it I have to in the future

  • Capitol Collision Status: Validated

    Ruth H.    |    5/30/08

    The lady that took care of my estimate was very helpfull and I am a gaurantee customer for life cause of her, and my car came out beautiful.

  • Capitol Collision Status: Validated

    Ruth H.    |    5/30/08

    They were very respectfull and nice to me even though my baby totaled

  • Capitol Collision Status: Validated

    Steven R.    |    5/30/08

    They kept me posted daily on the status of my car and when I went to pick it up they were very nice and the job was done correct the first time

  • Capitol Collision Status: Validated

    Rex B.    |    5/1/08

    vehicle is a vera cruz. The service, quality, and workmanship is well above 100%. No stress was involved on my behalf. Paint match was spectacular. Vehicle was detailed like new

  • Capitol Collision Status: Validated

    Leland W.    |    2/15/08

    if you are in need of collision repair,know that the staff at capitol is top notch.in my case,my truck was not repairable but they kept me informed and were very pleasant.if nesesary i will return.i could not rate repair but the staff is a 5.

  • Capitol Collision Status: Validated

    Mellissa A.    |    2/14/08

    capitol collision had wonderful customer service and if i ever had to get body work done again that would be the place i would go to!!

  • Capitol Collision Status: Validated

    Kathleen D.    |    2/14/08

    How Nice!!!! To go to an auto shop and have such polite and great service. My jeep was done on time and at the cost I was quoted. The repair work was done so well , the jeep looks like it did when it left the showroom. If you need work done this is the place to go to.

  • Capitol Collision Status: Validated

    Skip C.    |    2/12/08

    Work was professionally done on time and they took the time to make sure everything was taken care of and answered all my questions. It is nice to find a place you don't have to worry about.

  • Capitol Collision Status: Validated

    Melissa E.    |    2/12/08

    This was my first accident after many years of driving and I had no idea on what to do next. A friend recommended Capitol Collision and they basically did everything for me with the insurance company and rental agency. From the first time I spoke with them, I truely…
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  • Capitol Collision Status: Validated

    Jim W.    |    2/12/08

    I had never had an accident before and I had no idea what to do. A friend suggested Capitol Collision and they basically did everything for me and answered all my questions. I felt so much better knowing that they were so experienced and that they actually cared about me…
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  • Capitol Collision Status: Validated

    Jim W.    |    2/12/08

    I've used capitol for about 15 years for my company trucks and personal cars. They have always done the best work and Dan the owner is one of the nicest guys you'll ever meet. The last accident (which was NOT my fault!) the insurance co. tried to make me to…
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  • Capitol Collision Status: Validated

    Jim W.    |    2/12/08

    Great Job! I called dan from the accident and he set up the tow truck which picked me and my truck up and took me to their shop. capitol had already had the rental truck approved so when i got there i was able to get in the rental truck…
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  • Capitol Collision Status: Validated

    Manuel M.    |    2/12/08

    My truck was severly damaged and Capitol did an outstanding job. It looks and drives the same as before the accident. The staff was very professional and I highly recommend them.

See all 212 reviews