Certifications
& Affiliations

• Brighton Collision Centers (Chandler) Status: Validated

  Charles J.    |    12/23/11

  I had a very pleasant experience dealing with this body shop my wife was rear ended by someone and this was one of the body shops recommended by her insurance the staff was very friendly and professional they made it easy to return the rental car by allowing me to leave it at their shop. Gentry and Jennifer made this a very good experience

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Jihyun C.    |    6/30/11

  These guys did a fantastic job on my brand new Pilot. Somehow, the process with my insurance was delayed and the crews were working even in the evening to meet the deadline for me because I needed my car to get out of town. They were very sincere and willing…
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  These guys did a fantastic job on my brand new Pilot. Somehow, the process with my insurance was delayed and the crews were working even in the evening to meet the deadline for me because I needed my car to get out of town. They were very sincere and willing to do extra to meet my needs. Also, even with insurance estimate given to them, they were not charging more than they worked even if I wouldn't know the difference. So, I ended up saving a few bucks from the insurance check. After I picked up my car, I found out that my remote key was broken and they fully accepted the responsibility and said they will fix (replace) it for me without arguing. Staffs were very friendly and helped me load my kids to the rental car in the 110 degree heat (I am 7 month pregnant). I love these honest and hard working people and will give business to them again.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Rose U.    |    3/2/11

  Very professional shop. Was a little late on the final date of completion but I'd rather wait an extra day to have it done right. Car looks great! I'd recommend to others and they will get my business next time.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Sheila M.    |    1/22/11

  Terrific service and workmanship. This is the second repair I've had at Brighton -- last time was for my rear gate and this time was for my hood. I feel they are both trustworthy and competent. I hope I don't have reason to see them again anytime soon, but if do, Brighton will be the first place I call!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Christina S.    |    9/3/10

  Brighton Collision did a great job and they were accurate on time needed to fix car. Very pleased!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Janice R.    |    8/30/10

  The service was quick and the people very friendly. I would definitely use them again!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Ben B.    |    8/14/10

  Brighton did a great job on fixing my Sequoia. My wife hit an 800 lb. elk that smashed the front drivers side of the vehicle. Brighton kept me up to date on the repair weekly. The vehicle runs and looks great.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  James B.    |    8/11/10

  Totally awesome experience!!! I feel like going out & having another accident. Everyone I dealt with was professional, knowledgeable and courteous. Car was fixed & delivered timely, and the work done - quality. Customer service rep Jennifer was an angel and estimator Riley was terrific too. Would not hesitate to recommend Brighton to anyone. jim b

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Sheila M.    |    7/6/10

  Brighton did an excellent job repairing rear end damage on our Honda minivan. Our main contact Riley Harshman was terrific. He kept us apprised throughout the process and even emailed pictures. Great service, great quality. We'd highly recommend Brighton Collision in Chandler.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Candace K.    |    6/22/10

  Everyone we dealt with at brighton collision was professional and pleasant. our car was fixed on a timely basis and the work done looks very good. Jennifer who handled our paperwork and calls couldn't have been more pleasant. we don't want to be in another accident, but if we are we will go back to Brighton Collision.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mel S.    |    6/11/10

  Good part: Great work, excellent customer service & personable. Bad part:It took much longer to get the parts that were needed to complete the repair. Other than that, I would highly recommend them to others.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Joe V.    |    5/28/10

  The best service ever received! I was promised next day service to install a new fender for my ride. The staff Jennifer was the best.. Very caring and listing to my needs , I was very happy with the service 5 Star service, will refer them to friends and family. Renter car discount on site. Thanks Jose

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Cathy G.    |    4/27/10

  I just picked up my car after having a door dent repaired and the car painted. First of all, the estimate was $3,200 less than Invision quoted me. BRIGHTON did a fantastic job plus cleaned my car's interior and polished my headlamp lenses as a courtesy. Riley…
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  I just picked up my car after having a door dent repaired and the car painted. First of all, the estimate was $3,200 less than Invision quoted me. BRIGHTON did a fantastic job plus cleaned my car's interior and polished my headlamp lenses as a courtesy. Riley and Jennifer are tops when it comes to customer service. Shawn also gave me a ride home when I dropped off my vehicle. It's the little things like that and keeping the customer informed during the process that really puts BRIGHTON COLLISION CENTER over the top.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Bernice R.    |    4/22/10

  The people are great! The work on my car was superior and completed in a timely manner.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Deanna M.    |    4/16/10

  AWESOME, AWESOME, AWESOME! Wow! I am so over the top with joy! I just picked up my solara that needed a complete paint job. I had chips and tiny pigments in my entire car. It looks brand new! Trust them, you will be glad you did. The people were as nice as could be. Plus they give you alifetime warranty on their work. :)

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Eric S.    |    4/15/10

  We were very pleased with the work done and very happy with the customer service that we received.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Gerald L.    |    2/27/10

  Excellent, Courteous Service.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Marcy F.    |    2/26/10

  I was very pleased and impressed with the standard of service and repair I received on my car. I never had to follow up, they always contacted me to explain the progress of service. The car looked and ran great when i picked it up. And I got a lifetime warranty for the work. Check them out if your looking for a great shop.

  4
• Brighton Collision Centers (Chandler) Status: Validated

  Matthew G.    |    2/23/10

  Excellent shop! I was very impressed with their staff, and the quality of the work. While I hope never to have to get body work done again on a vehicle due to an attempted break in, if I do, I'm going to take it to them.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mark P.    |    2/10/10

  You always go into a body shop expecting the same old stories or delays. But with Brighton they stayed true too thier words and had my Titan truck back to me on the day they promised and it looked better than when I took it to them. So I give…
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  You always go into a body shop expecting the same old stories or delays. But with Brighton they stayed true too thier words and had my Titan truck back to me on the day they promised and it looked better than when I took it to them. So I give them two thumbs up and a Hey now...Thanks to Brighton and all the guys in the back shop. Sincerly, Satisfied customer

  4
• Brighton Collision Centers (Chandler) Status: Validated

  Rudy D.    |    2/1/10

  Would recommend this shop. Staff are very courteous, professional & prompt. Repair work was excellent and vehicle was returned nice & clean. Many thanks.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mia C.    |    1/27/10

  I want to tell everyone that I know to come here for all necessary repairs on your vehicle. They were so patient and understanding in my situation, and they made the transition much easier on me. They were thurough in their work, and they even took back my rental for…
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  I want to tell everyone that I know to come here for all necessary repairs on your vehicle. They were so patient and understanding in my situation, and they made the transition much easier on me. They were thurough in their work, and they even took back my rental for me, becuase I was running late. I have never experienced such kindness from an outo body shop! I really appreciate the work that they put in. Thank you again Brighton, My car is back!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Rj H.    |    1/12/10

  Tremendous, courteous and respectful service. Clean, first class operation. We have dealt with a couple of other auto body shops in the area and this was clearly the best experience we have had. Starting with the owner walking me through the estimate and treating me like I…
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  Tremendous, courteous and respectful service. Clean, first class operation. We have dealt with a couple of other auto body shops in the area and this was clearly the best experience we have had. Starting with the owner walking me through the estimate and treating me like I mattered, the rest of the company followed suit. The folks at Brighton literally held our hand through the whole process and gave us confidence that everything would turn out great......and it did. Good work, Good people. I highly recommend Brighton Collision Center!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Pamela H.    |    12/13/09

  Great service, from meeting with the insurance adjuster through to repair completion. The staff were courteous and helpful, and I would recommend this repair shop to friends.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Dan T.    |    11/24/09

  Second time I have used this shop, great customer service. Work was finished earlier than estimated and repair is like brand new.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Warren W.    |    11/12/09

  I was extremely happy with the service and quality of the repair on my Xterra. The work was completed within the day and to the price they quoted. I will go back here and tell friends in need of repairs.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  David N.    |    10/30/09

  My experiences with auto repair facilities have been limited, fortunately. I DO however, have extensive working experience in quality assurance in high technology under extremely high standards. The professionalism of this center would meet or exceed the demands I have had with quality technologists. From the receptionist…
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  My experiences with auto repair facilities have been limited, fortunately. I DO however, have extensive working experience in quality assurance in high technology under extremely high standards. The professionalism of this center would meet or exceed the demands I have had with quality technologists. From the receptionist to the end product of their efforts, I have nothing but HIGH PRAISE for my experience with the Brighton Collision Center. They are extremely cooperative, congenial, attentive to every detail and an example for others to emulate. The quality of workmanship is flawless. I want to express to all of the facility professionals, my highest respect for their professionalism and appreciation for their courtesies. Competitors would be well advised to attempt to approach their performance.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Larry E.    |    10/1/09

  I was recommended to this shop by the Ford Dealership and am very pleased with the entire experience. Jennifer at the front desk is very knowledgeable, polite and efficient. They fixed the very minor damage I had quicker than the estimated time frame and my pickup looks new again. I would go there again, although I hope I don't need to.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Bernice R.    |    9/2/09

  Very professional, efficient and they do the job right. Great mechanics and wonderful office personnel. Kept me informed of progress and completed the work in a timely manner.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mike A.    |    8/1/09

  The 'other guys' insurance claims estimator came out to review the damage done to our sons car and recommended Brighton. At first, I was a bit skeptical of going with them simply because it was the 'other guys' rep, but after reading garagefly reviews I decided it had to be as…
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  The 'other guys' insurance claims estimator came out to review the damage done to our sons car and recommended Brighton. At first, I was a bit skeptical of going with them simply because it was the 'other guys' rep, but after reading garagefly reviews I decided it had to be as good as he claimed... ...and it was! First call was to Jennifer and she was very helpful right off the bat. Had us scan and email the estimate that we got from the insurance company so they could order any parts ahead of time. Set us up with a Monday appt to drop off the car and arranged to have the rental car folks ready for us as well! Got a call to let us know everything was going great, but they needed to replace the front light assembly and had already got it approved with the insurance folks...and it should still be ready on Wednesday as expected. Got another call on Wednesday after lunch time to give us a heads up that they were done and reassembling the car and it should be ready later that afternoon or the next morning. Jennifer called again just before 4 to say it was ready now...which was a bit of an issue as our son had to work at 5 and the rental car had to be dropped off still. NO PROBLEM, as Jennifer let him leave the rental with them and they got it back to Enterprise for us. Car looks great and not a hint it was ever in an accident! Great job Brighton!! (and hang on to Jennifer, she's your secret weapon on the front lines!)

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Valerie M.    |    7/20/09

  Brighton Collision was amazing to work with. Polite, competent and fast! They made it easy to have my car repaired, and the results were fantastic!! My car looks beautiful again! They communicated with me about the timeline of my car, took care of all the arrangements for a rental car…
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  Brighton Collision was amazing to work with. Polite, competent and fast! They made it easy to have my car repaired, and the results were fantastic!! My car looks beautiful again! They communicated with me about the timeline of my car, took care of all the arrangements for a rental car and made what could have been an upsetting experience into a pleasent one. If I needed them again (although I hope not to !) I would call them first!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Phyllis S.    |    5/22/09

  I was very pleased with the quick and smooth delivery time (4 days). Thank goodness they were close to the Enterprise rental agency. Thank you! Phyllis Starner

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Betsy H.    |    5/16/09

  We had extensive damage to the front end of our car. Roy explained the repair procedure, how much time it would take, coordination with Geico, etc. Shawn gave me a ride home and Jennifer kept in touch with us almost every day on the progress of the repair. The car looks as good as new and we're very happy with the results.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Julie S.    |    5/8/09

  I was recommended to this shop by my insurance company and very pleased with the entire experience. Jennifer at the front desk is very knowledgeable, polite and efficient. They fixed the very minor damage I had in the estimated time frame and very pleased with the work.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Taylor W.    |    4/30/09

  all around service was excellent, they were very personable and helpful. they kept me posted on the progress of my vehicle and always answered any questions i had

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Sherri N.    |    4/26/09

  I have nothing but high praise for Brighton. I received several updates on the progress of the repairs. All of my questions and concerns we immediately addressed. Jennifer was very professional and understanding every time I spoke with her. I would highly recommend this body shop.

  4
• Brighton Collision Centers (Chandler) Status: Validated

  Jon H.    |    4/8/09

  My experience was probably not typical, as due to issues locating parts (through no fault of the shop), the job took a little longer than it normally should. Despite the frustration of waiting on a single part, I have to say that I was completely satisfied with the service…
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  My experience was probably not typical, as due to issues locating parts (through no fault of the shop), the job took a little longer than it normally should. Despite the frustration of waiting on a single part, I have to say that I was completely satisfied with the service I received. I received updates at least once a week, and most weeks I got 2 or 3. They had no problems with me coming by to see how the car was going, and were quick to address any concerns I had. The paint on my car is a factory-optioned color shifting paint that costs over $1000 per gallon, so I naturally had my concerns about the quality of the painting, but after looking the car over very thoroughly, I was 100% satisfied with the painter's work. These guys care about their customers, and about the quality of work they do. The adjuster I dealt went so far as to stay almost 3 hours late the final night in order to get the car done for me. I grew up in a repair shop, and got to see how some other body shops operate, and I have to say that Brighton really shines in comparison. I would (and have) recommend this shop to anyone in need of their services.

  5
• Brighton Collision Centers (Chandler) Status: Not resolved to customer satisfaction

  Dave M.    |    3/30/09

  I thought it would be a simple bumper replacement. The first time I understood the poor fitment of the parts with aftermarket parts. Then the insurance company ok'd OEM parts. A couple of days later the results were a little better, but there were still problems that they did not…
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  I thought it would be a simple bumper replacement. The first time I understood the poor fitment of the parts with aftermarket parts. Then the insurance company ok'd OEM parts. A couple of days later the results were a little better, but there were still problems that they did not seem to care about. Said that's the way it was built. There are problems that are noticable and they did not care. I will either take the time myself to get the bumper/grill alignment correct myself or take it to another shop.

  Response: (4/3/09): Brighton Collision Center takes customer service and quality of repairs very seriously. Naturally, “David M”s concerns are a concern of ours. In this instance, the insurance company chose, with the customers’ knowledge, to replace the bumper with a non-OEM (aftermarket) part. Upon completion, we felt that the quality was in line with that of a non-OEM part, but Mr. M felt it to be unsatisfactory. We respect that decision and as part of our service, we negotiated with the insurance company to authorize the replacement with a genuine OEM part. Upon completion, Mr. M told us he was satisfied with the bumper repair but was concerned about fitment with the hood. This concern wasn’t presented to us prior to or during repairs. Mr. M stated that he told the insurance company about it, but it was not documented on their estimate. We adjusted the hood at no charge; however the fitment of the hood and fender where it meets the headlamps could not be adjusted. It does appear to us, the collision center, that these fitment issues are from the GM factory and are not accident related. Naturally, as in any business, getting paid for our services is important to us. Unfortunately, it appears that he felt it was our “only concern”, which it is not. His signature is merely a formality for accepting the repairs and leaving with the vehicle. We only get paid when the repairs are complete and the vehicle is delivered. We value Mr. M’s business and are willing to work with him and/or the insurance company to attempt to resolve this issue. We guarantee our work and back it with a lifetime warranty. David Baum - Owner

  1
• Brighton Collision Centers (Chandler) Status: Validated

  Brian G.    |    3/26/09

  Excellent service, wonderful customer follow up, and on the minutes updates. I could have been happier with this repair center! hats off to Brighton!!!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Raymond B.    |    3/7/09

  Never had a better repairshop. People were the Best, friendly and cute......truck looks great. ultimate authority in automotive repair..

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Toni V.    |    2/25/09

  I was rear ended and needed repair work/ replacement of the bumper. They finished it sooner that was orginally estimated, dealt with the insurance company and keep me updated with the repair work.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Bernice G.    |    2/24/09

  David was our person of contact and he has a spirit of excellence. He made sure our car experience was complete from the time we walked into the shop at 4206 E. Chandler Blvd. He had paper ready, walked us next door to car rental, just took care of everything.…
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  David was our person of contact and he has a spirit of excellence. He made sure our car experience was complete from the time we walked into the shop at 4206 E. Chandler Blvd. He had paper ready, walked us next door to car rental, just took care of everything. Faxed us a copy of the estimate since we couldn't wait. Afterward called us with the result of the shops' notes. Had other problems taken of, found other repair shops for minor things we needed to do and recommended other places. We actully felt we could trust this young man with the needs of our car and not feel taken.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Dallas G.    |    2/16/09

  Brighton was great they kept me updated through the entire process and had my car cleaned inside and out and took care of everything with the insurance and rental car companies, so I didn't have to. I hopefully won't have to see them again because of an accident but I would definitely recommend them to anyone that does.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Daniel C.    |    2/13/09

  I had a Rear Bumper replaced and Body Work done on the Passenger Cargo Door side. It's been a long time that I have truly worked with such a GREAT Staff of Professionals. From the Estimate to the Drop-Off and last the Pick-Up, the Staff Members were Very Friendly, Courteous,…
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  I had a Rear Bumper replaced and Body Work done on the Passenger Cargo Door side. It's been a long time that I have truly worked with such a GREAT Staff of Professionals. From the Estimate to the Drop-Off and last the Pick-Up, the Staff Members were Very Friendly, Courteous, Completely Explanatory and Timely in their Completion of the repair work. I have a C4-5 Complete Quadriplegic disability. I have been Paralyzed from the Shoulders on Down for the past 35 years but, I have worked full time for the last 28 years. Alternative Transportation is still not the greatest in the Greater Phoenix Metropolitan area. So, I asked if my Healthcare Assistant could have a Ride Home after Dropping Off the Van and a Pick-Up Ride to obtain it upon completion. The Staff at Brighton Collision worked out all the Details with me. Last, their Quality of Work is Top of the Line !!!!!! I would Recommend Brighton Collision to anyone, especially those with Disabilities whose Vehicle is their Only Mode of Transportation. Sincerely, Daniel C.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Asha A.    |    1/22/09

  The work done was very goog

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Ronald J.    |    1/22/09

  GREAT FAST,POLITE,FRIENDLY SERVICE. HAD WORK DONE WHILE I WAITED.WILL TELL OTHERS ABOUT THEM AND IF NEEDED USE THEM AGAIN!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Kevin L.    |    1/11/09

  This is the second vehicle that Brighton has repaired for me in the lat few months. They have once again, exceeded all expectations that I had! The staff is vey friendly, I received several updates from them and they also spoke to the Insurance company adjuster when I had questions. I will refer my friends to this shop!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Jack S.    |    1/11/09

  Work appears to be very well done and complete. I did take the vehicle back to have some overspay removed but that work was completed to my satisfaction. The staff was very friendly and helpful. I would recommend this shop.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Gary P.    |    1/8/09

  Work was perfect and completed when promesed. Jenniffer Hunt was very helpful and pleasant.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mike C.    |    1/8/09

  Great People, easy to work with. There was no problems the repair was fixed back to factory standards, and the conveinance of having this minor repair done within one day was great. would do biusiness again withouit hesitation.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Matthew F.    |    1/5/09

  I have no idea where to start, from the initial phone call to the day I picked up my car the service was AMAZING. Everybody was personable and sincere. Unfortunately my Magnum was involved in a pretty bad parking lot accident and had extensive damage. (Both left and…
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  I have no idea where to start, from the initial phone call to the day I picked up my car the service was AMAZING. Everybody was personable and sincere. Unfortunately my Magnum was involved in a pretty bad parking lot accident and had extensive damage. (Both left and right rear quarter panels, crease in the roof, bumper, both drivers side doors, the list goes on). There was never a question in my mind that my car wasn't being taken care of properly. I was updated on a weekly basis and was encouraged to stop by to see the repairs being accomplished. **Side note, Jennifer you are a great ambassador to your Company** I was amazed on what the final product was. My Magnum actually looks better than it did the day I drove it off the lot in 2006. Thank You Brighton Collision!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  J P.    |    1/3/09

  Nice people and facility - clean/organized. Easy to do business with and work done on time.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Melody M.    |    12/17/08

  easy to work with. my only suggestion would to request that they give you updates. i had asked just to be called when it was ready and it was pretty late in the day so i had to wait until the next day.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Jolynn F.    |    12/1/08

  Our Camry had some extensive undercarriage damage after the accident. Brighton Collision center had our Camry for 30 days and they kept us updated about our car on a weekly basis. There was even an option to get updates more often than once a week if we wanted. They answered…
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  Our Camry had some extensive undercarriage damage after the accident. Brighton Collision center had our Camry for 30 days and they kept us updated about our car on a weekly basis. There was even an option to get updates more often than once a week if we wanted. They answered any questions we had right away and welcomed our visits whenever we were there. We were a little apprehensive to take our 10 month old Camry there because it was so new, but they knew what they were doing and we are very satisfied with the end product. The best thing about it too... the repairs have a lifetime warranty! I would recommend Brighton to others in a heartbeat!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Bob B.    |    11/13/08

  Only one problem encountered, when I was called with an update on Tuesday Nov 11, I was told that they were ready to move it to painting> I was given an update on the money estimate but was told that they still estimated it to be ready on Nov 18, which…
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  Only one problem encountered, when I was called with an update on Tuesday Nov 11, I was told that they were ready to move it to painting> I was given an update on the money estimate but was told that they still estimated it to be ready on Nov 18, which was the original estimate. I made plans to be out of town over the weekend. Then they luckily called me on Wed Nov 12, the night before I was leaving and said the car would be ready the next day, which created a praoblem with the rental car. I would suggest that the pickup date should be adjusted as readily as possible to prevent this type of conflict. Other than that, everything was perfect.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Donald H.    |    10/29/08

  #1- towing company fast response. #2- estimate was fast and thorough on same day as collision by Jared Brown. #3- co-operation with insurance company excellent. #4- repairs done in a timely manner. #5- car returned in beautiful shape--good as new.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Susan S.    |    10/29/08

  Explained all necessary repairs. Ready earlier than promised. Great job. Lifetime warranty on their work.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mallory H.    |    10/28/08

  After having been involved in two car accidents within a week of each other (both being my first), I was a little apprehensive with the whole repair process. I dreaded having to deal with the insurance, car rental and body shop. Luckily, my insurance referred me to Brighton Collision, where…
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  After having been involved in two car accidents within a week of each other (both being my first), I was a little apprehensive with the whole repair process. I dreaded having to deal with the insurance, car rental and body shop. Luckily, my insurance referred me to Brighton Collision, where they were not only helpful, but very professional. I received calls about my car weekly and even picked up my car two days before the "proposed" pick-up date. My car looks better then it did before the accidents! The employees are very helpful and really nice. They answer calls immediately and make sure you are up to date on the status of your car. I would definitely refer people to Brighton Collision Center. They alleviated some of my stress of being in two car accidents, and they took great care of my vehicle, returning it to me as if it was brand new.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Kevin L.    |    10/25/08

  The team at Brighton Collision was very friendly and helpful throughout the entire repair process. The repairs were completed in a timely manner and were of very high quality. My daughter was very happy to get her car back and see that it was looking new again!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Frances E.    |    10/15/08

  I found it very easy to deal with Brighton and my car looked like new when I picked it up. All in all a very pleasant experience.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Yan W.    |    10/10/08

  I am happy with the repair work done for my van. It was on time, ready as promised. Ms. Jennifer Hunt and Jodi Kelley was very helpful and easy to work with. I thank you for the great service you provided.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  William D.    |    10/5/08

  Stuck to original estimate & time of completion and performed a satisfactory job.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Audra H.    |    9/22/08

  I've had bad experiences with other valley shops in the past so when I had decided to bring our truck to Brighton, I was a little leery. Needless to say I so glad that we chose Brighton. They not only called us with updates (when they said they would) but,…
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  I've had bad experiences with other valley shops in the past so when I had decided to bring our truck to Brighton, I was a little leery. Needless to say I so glad that we chose Brighton. They not only called us with updates (when they said they would) but, the completion date was right on schedule. Their staff was impeccable, the shop was immaculate, and the work they did on my husbands truck was fantastic!! They really bend over backwards for us, we couldn't have asked for more.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Bernice R.    |    9/17/08

  Being new to the area the local Ford dealer recommended Brighton to me. I needed a bumper replaced due to a hit and skip in a parking lot. The office staff was very effieient and scheduled the work at my convience. They…
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  Being new to the area the local Ford dealer recommended Brighton to me. I needed a bumper replaced due to a hit and skip in a parking lot. The office staff was very effieient and scheduled the work at my convience. They were very kind and drove me home when I took the car for the repair. I expected the repair to take 3 days but to my surprise it only took one and a half days. It looks brand new. They also were kind enough to glue some loose upholstery on my door at no charge. They came to pick me up to get my car and were very pleasant thoughtout the entire process. They treat ladies with dignity!!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Brent S.    |    9/16/08

  I've been in the unfortunate situation twice in the past 4 months of needing the services of a collision center. Fortunately, I found Brighton Collision Center after my wife had an accident 4 months ago. They did such a great job of not only repairing and refinishing our vehicle, but…
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  I've been in the unfortunate situation twice in the past 4 months of needing the services of a collision center. Fortunately, I found Brighton Collision Center after my wife had an accident 4 months ago. They did such a great job of not only repairing and refinishing our vehicle, but more importantly, communicating clearly each step of the way based on my preference of frequency of communication, that when I had an accident 3 weeks ago, I knew exactly where to go to get the job done right. Jared did a great job of answering my questions and keeping me informed of the repair progress. If you find yourself in need of a quality, reputable repair shop, go to Brighton.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Charlotte J.    |    8/28/08

  Car was stolen and wrecked in Indiana while I was here in Arizona looking for home. Took car to In. shop for repairs. The hood,left fender and bumper seams were gapped and misaligned, which kept getting worse. When I got to Az and settled in my new home, I called…
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  Car was stolen and wrecked in Indiana while I was here in Arizona looking for home. Took car to In. shop for repairs. The hood,left fender and bumper seams were gapped and misaligned, which kept getting worse. When I got to Az and settled in my new home, I called Geico to reopen claim, which they did. The adjuster agreed something was really wrong and told me to bring car to Brighton,although so much time had passed and I might have to pay for the work, he said, the shop was really fair. He also contacted the shop in Indiana which wanted me to drive the car there so they could looked at it, a cost of $600 gas plus 6 days drive and hotels. The gaps kept getting wider between the d-door and fender.So I took it to Brighton knowing well that I would pay the costs. Brighton took the fender and hood off and found the other body shop had painted over damaged frame work behind head light rather than pull it out causing all the rest of the problems of alignment. They called in Geico and showed what was done and Geico agreed and picked up the full cost of repairs. Brighton went way beyond customer service and fought for the little guy who is very pleased with the work and the warranty they have for work they do.Thank you to Brighton and my Geico rep. These people are are tops and we would send anyone to this shop. Thank you again!!!!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  James S.    |    8/13/08

  I was very impressed with the customer service and work that was done on my truck. They were very eager to keep my informed of the progress and answer any of my questions. The only issue I had was the rear view mirror, when it was re-installed, now tells me it is 60 degrees outside...when it is 105 degrees. Other than that...perfect.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Mark R.    |    8/12/08

  I'd highly recommend Brighton Collision in Chandler. The people there were friendly, they completed the repair in a timely manner, my car looks great, and they even cleaned the car out for me. Great service.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Scot W.    |    5/30/08

  This is a totally professional establishment that kept me informed of the progress of my wife's car. I would recommend Brighton to anyone and the claim with my insurance company was also flawless. The car looks brand new and you would be hard pressed to locate the items that were replaced. This is a top notch business that treats their customers with respect.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  June S.    |    5/21/08

  Excellent collision center. The owner and staff were very personable and the work was great. Very good in updating me as to their progress. I had been hit in a parking lot with front end damage. The work looks like new. I will use them again if necessary.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Francis L.    |    5/14/08

  Little late on promised completion date but the work done was good.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Darvin M.    |    3/29/08

  I had a deep dent in my rear bumper. Brighton did an excellent job in repairing and finishing it. The bumper looks like new again. I highly recommend this body shop because of their outstanding repair work and the professionalism of their service staff. Darvin M.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Travis B.    |    2/29/08

  Great work and very fast. They kept me up to date on the status of my repair and when the car would be ready.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Tom D.    |    10/13/07

  Please use this shop. Work is top notch and is delivered as promised on time. Employees are courteous and helpful. I will continue to have my vehicles repaired by Jared and the team at Brighton

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Robert C.    |    5/4/07

  one of the best experiences I have had after an unfortunate accident. Very professional staff, courteous , helpful, etc. Returned my car on the day promised and did a great job. Car looks as good as brand new.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Patrick O.    |    4/25/07

  Excellent service. Very easy to work with Brighton Collision and insurance! We needed car back within day and Brighton Collision performed! The work done on the car was first rate. The employess were very responsive and attentive to our needs. I would absolutely use them again and would recommend them to family and friends! Great job Brighton! Thanks!!

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Steve G.    |    2/5/07

  I found the experience with Brighton was excellent. I showed up late Friday about 10 minutes before closing on Friday. Jarred from Brighton came out and I showed him my problem. I explained that the truck was brand new and the worries I had about getting it repaired. Jarred said…
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  I found the experience with Brighton was excellent. I showed up late Friday about 10 minutes before closing on Friday. Jarred from Brighton came out and I showed him my problem. I explained that the truck was brand new and the worries I had about getting it repaired. Jarred said he had the same truck and would take good care of it. Brighton did exactly that. They kept me informed of all happenings and informed me that I could stop by anytime to see what had been accomplished. I did stop by one morning and Jarred took me through all that was need to put the truck back together again. I am very happy with the service as well as the overall job on my truck. I highly reccomend Brighton collision.

  5
• Brighton Collision Centers (Chandler) Status: Validated

  Denise L.    |    1/21/07

  The price was fair, the work was perfect and it was done on time. Everyone that works there was very friendly and helpful. I would definalty recommend this shop!

  5

See all 78 reviews