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Blackwell Automotive, Phoenix 85032

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validated reviews (250)
Av. Rating: 4.9

  • 7/7/17

    Engine light went on, got an appointment the next morning. Also had cabin filter replaced and oil change. Excellent service, friendly staff, happy with repairs.

  • 7/3/17

    My son's truck went in for break issues and the Blackwell's fixed it right away and he was on the road in no time. They were very courtious and treated us with first class service. I would refer them to all my friends and family.

  • 6/6/17

    I have going to Blackwell Automotive for the past 2 years. I tried them on a recommendation from a friend, after my previous garage began to cut corners on service. Blackwell offers friendly, prompt service at competitive prices. The shuttle service is a plus. I will be taking my Toy there for the next 100k miles.

  • 5/17/17

    A friend highly recommended I go to Blackwell, and I'm glad I did. Katy at the front desk was extremely friendly, and she was spot-on in ensuring that I receive only the necessary repairs to my exhaust system and for an excellent price. No hard sales push. That means A…
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  • 5/13/17

    We've been taking all our cars to Blackwell for a couple of years. I've been pleased with their work and the professional way the shop is managed. I appreciated that, when I first approached them, they gave me a tour of the entire facility, introduce me to the front office…
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  • 5/11/17

    The car was ready before I expected it; the repair and maintenance were as good as it has been for the past 30 years.

  • 5/11/17

    I was recommended by a neighborhood group- Called to ask a few questions- the GM couldn't have been nicer and booked me in right away. The service was done so quickly and customer service was great. Very reasonable pricing. DEFINITELY recommend and will be back! THANK YOU

  • 5/6/17

    Once again, Blackwell came through. They quoted me the lowest price of any of the competition. The car was delivered at the promised time and the workmanship was great.

  • 5/5/17

    From the moment I walked it I was impressed with thier personal qualities and speed to fit me in their schedule. Recently I thought customer service was a thing of the past, but everyone was so helpful to anyone who walked in through door. They spoke to me…
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  • 5/3/17

    Friendly, honest, and efficient staff, reasonable prices; there's a reason I return to Blackwell time and time again.

  • 1/26/17

    I brought my car in because I was hearing a wheel speed squeaking and my family and I couldn't figure out what was causing it. After driving the car around Louie was able to figure out that it was an issue with the brakes. I had recently had my brakes done…
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  • 1/2/17

    My old but reliable Dodge pickup did not pass the Arizona emissions check when I relocated. I was so pleased with the knowledge and service I received at Blackwell Automotive. The estimate matched the final bill, the time frame my truck was in the shop was what I was…
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  • 11/22/16

    After taking my Dodge to another neighborhood shop who thought I had a vacuum leak, a neighbor recommended Blackwell. What a great experience! After a quick diagnostic and a computer reset I am back on the road! Thanks you Kristy and the Blackwell team for the great service! Next time, FIRST stop, Blackwell

  • 11/18/16

    Another outstanding encounter and job well done! I recently purchased a 1995 GMC Yukon and had Blackwell's install a GM Performance motor. This was a huge undertaking as the gas tank needed to be removed to install a new fuel pump and I had them install a fuel injection…
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  • 11/10/16

    I have a mechanic I trust! Trust is an issue, when coming to car repairs. I needed an oil change, my mechanic wasn't available, so I tried Blackwell. While there I got to know them better. Christie is very knowledgeable and explains things well. I am willing to give Blackwell a try for the future mechanical needs of my cars. Thank you.

  • 9/16/16

    Brought my car in after it had failed AZ Emissions test four times. Blackwell identified the problems and it passed with flying colors on the first try. My previous repair shop had basically given up after their tester broke. Not only did the car pass, it runs better than it has in the two years I've owned it. These folks are the best, especially if you own a high-performance vehicle.

  • 8/28/16

    A great shop!!!! I had a "problem child" that had been in and out of another shop and it was both expensive and frustrating. I decided to take it to Blackwell's as I knew their reputation for excellent work. I was ready to give up but they…
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  • 8/16/16

    I came in to bring my friend's car today because Blackwell automotive always gave me great price with my car. Customer service is great, they will explain in detail of issues that need attention. In 3 years of beeing a customer I had no a single complain.

  • 8/12/16

    I have been taking my car to Blackwell Automotive for several years now. I have always been pleased with their dependable, efficient and honest service which is reasonably priced. They obviously take pride in their business as the Christy always greets you with a smile & you feel…
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  • 8/5/16

    Excellent communication! Give you info right up front on diagnostic charges follow that up with a phone call to help you decide what you need to have done with prices. Don't try to surprise you with hidden costs, good work at fair price. They also make you feel like family…
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  • 8/4/16

    They know what they are doing. Diagnosed my emissions problem and went the extra mile to take it for the emissions test, so the vehicle was ready to re- license. They are amazing and fast too.

  • 8/4/16

    We had a fantastic experience overall! Would highly recommend the Used Car Evaluation to anyone considering a vehicle purchase. The evaluation was thorough and well priced. We believe we dodged a bullet with the first truck we brought them as they highlighted some big ticket items that…
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  • 7/31/16

    Had excellent results bringing my Prius in a couple of weeks ago, So, I brought my wife's Prius in (98,000 miles). Totally pleased with the excellent, professional and friendly service...!! Kristy is AWESOME! I SHALL BE BACK!!

  • 7/29/16

    Had a front end alignment done and they did it right the first time.

  • 7/26/16

    This was my second time bringing a vehicle into this shop and was very impressed with their service. I won't hesitate to use this shop again.

  • 7/23/16

    Honest and timely evaluation of my car. Services are always completed on schedule.Quality service at a reasonable price.Highly trusted.

  • 7/22/16

    I've been bringing my car to Blackwell Auto for about 25 years. I've never been disappointed with the service! They're fair, great to work with & most importantly do quality work! The owner, Tom Blackwell cares about each & every customer & treat his employees like family.

  • 7/21/16

    Five stars!! The Blackwell team has been my "go-to" mechanic since Blackwell Automotive began in a 1bay garage. Tom Blackwell and his team are relentless in providing quality service to customers old and new. When problems arise and our vehicles have to be towed in for service, the Blackwell team are prepared to search for the correct answer to the presenting problem; not just any answer.

  • 7/20/16

    Chrissy and the entire team at Blackwell are amazing! They always take care of what I need and are able to fit me in at a moment's notice. They genuinely care about getting my automobile fixed and done correctly and quickly. Their shop is pleasant to visit and very clean. I only wish they had weekend hours :). Otherwise, they are trustworthy and service oriented!

  • 7/20/16

    Blackwell is the best around. I have been going here for years and have never felt ripped off or had to return for bad repairs. I recommend them to everyone I know in need of a fast dependable friendly service.

  • 7/13/16

    First time experience...Excellent professional service..Kristy very helpful, knowledgeable, and personable...grade 5 overall rating 5!! I shall return...

  • 7/11/16

    Blackwell automotive is our go to shop. Fast service and very trustworthy. Great and knowledgeable customer service.

  • 7/11/16

    Service was cheaper and faster than quoted. Service manager explained things well, gave options and even called to explain changes in approach

  • 7/2/16

    Had a great experience with Blackwell Automotive! They were able to answer all the questions I had and were efficient in making the repairs needed. Will definitely go back!

  • 6/26/16

    First off I am brand new to Phoenix, AZ. Moved here in February from Arkansas which was where I was born and raised. Had a father who owned his own auto dealership so grew up around cars and heard daddy say many times "anyone can sell a car…
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  • 4/24/16

    We have used Blackwell Automotive for our repair work for over 20 years. They are dependable, honest, friendly and they do what they say they'll do. Their Blackwell Bucks reward program is fun.

  • 4/15/16

    Courteous and efficient service.

  • 4/10/16

    Had the truck for oil change and inspection. They completed flushes and replace seals and gaskets..

  • 4/4/16

    I started going to Tom's house where he was working on cars approx. 1978 or 79. I have been going to him ever since and watched him and his business grow. I'm told I am the longest continuing customer that Tom now has. No one else has…
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  • 11/30/15

    Blackwell Automotive has given us great service over the years! They take care of us each time we come in! We recommend them any time we get the chance! I especially like the way they will work with me on deciding what to repair and what isn't a big deal because my truck is old and some repairs just aren't worth it!

  • 11/17/15

    Great place to take your car. Staff is friendly & courteous. Louie & Kristy are helpful; always have a smile to greet you. The staff is very efficient & the quotes I find are always honest & in interest of the customer. An extra bonus - a courtesy ride to & from the shop is available. Would not hesitate to recommend Blackwell Automotive!

  • 11/12/15

    I love this shop! They always treat me fairly and honestly. The work is always done promptly and well.

  • 11/10/15

    Efficient, quality service at an affordable price. Kristy was very helpful in explaining the services provided and why they were important. The people at Blackwell are professional, honest, and all around great people to do business with.

  • 8/30/15

    I have dealt with Blackwell Auto for years and years and have had nothing but great service. They are a fair and honest shop - I have never had any concerns about unnecessary work. Tom and Kristy and all the Blackwell employees have always treated me well and I appreciate having an auto repair shop that I can trust.

  • 7/23/15

    This is the place to go if your vehicle doesn't pass emissions. They have a '5 gas machine,' and are specialists in getting cars/trucks ready to pass emissions. They also fixed my electric window and mirror. They will take your vehicle to emissions for you after they repair it!!! I feel confident taking my vehicle to Blackwell Automotive.

  • 7/22/15

    Absolutely 100% satisfied with Blackwell and would highly recommend them. Appointment was given the following day of my calling with a problem relating to the AC, Kristy was extremely pleasant and knowledgable. Finally a repair shop that I did not have to return to have my work re-done. Look forward to contacting them for my next oil change.

  • 7/21/15

    Kristy saved our vacation! At 3:00 in the afternoon - the day before leaving for our family vacation the next morning - my engine late came on and my 2011 Dodge began to ride very rough. I limped into Blackwell where are the bays were full. I told…
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  • 6/19/15


  • 6/11/15

    Kristy was very helpful, she found us a good price on the part we needed for the window. They drove us home and came to pick us up since we are from out of town and did not have another vehicle. The service was fast and the price was good. If we are back in Phoenix and need car repairs we know where to go. Would definitely recommend.

  • 6/2/15

    Several months ago I had problems with my car. I took it in and the people were extremly courtous even though I am a senior.They worked on my car and checked all the fluids and fixed what needed to be done. When my car was done they called and sent…
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  • 3/25/15

    Blackwell was recommended by my neighbor when I needed someone to work on my diesel truck. Very friendly people. Very professional service. The shop looked clean and organized. It was not a "ripoff" when I had to pay. I will definitely use their services again when needed.

  • 3/8/15

    I had been losing oil but my car's dealership couldn't further out why after two attempts. The Blackwell tech found the problem and they fixed it quickly and for a very reasonable price. They pushed to get the job done so I had my car back by the end of the day. I have used Blackwell's in the past and have always been impressed with their professionalism.

  • 1/20/15

    Had an audible noise coming from under the hood. Louis went over the mechanics finding, showing me the issue and how to maintain it properly to avoid addl issues. He stated they also checked belts hoses etc to ensure they were sound. They sent me on my way…
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  • 1/17/15

    I have found my forever auto shop!! My 2001 Camaro needed new hoses and belts. I called the dealer but never received a call back. My husband suggested Blackwell - we drive by it everyday. I called and asked for an estimate on replacing all the…
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  • 11/13/14

    I have been using Blackwell automotive for several years now and have only experienced great reliable honest service and I will continue to service all vehicles I have now or in the future.

  • 9/2/14

    Blackwell told me my car had a bad head.Wanted 2200.00 to fix it. Picked it up without repair. But the owner wanted 1st dibs to buy it. Pete Kellys fixed it. Gummy radiator overflow cap.

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  • 3/29/14

    I have a Canadian made leisure travel van on a dodge chasis which needed a complete brake job. The parts were a challenge to locate and when it appeared the job would extend into the next day, Blackwell offered to split the cost of a hotel room, found a decent…
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  • 3/21/14

    We brought our car in to be inspected and fixed because we are giving it to our daughter for college. Matt was fantastic. We went over all of the items that needed diagnosis and fixed. They called back in just a few hours with full estimates. …
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  • 3/21/14

    I was recommended to Blackwell by a co-worker and figured I'd try it out since it's close and convenient for me. The service manager, Louie, was extremely professional, polite, and honest. I knew that my car had some deferred maintenance but wanted to let Blackwell give it the…
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  • 3/1/14

    I had such a great experience. Even though it was an extremely stressful situation, Louis handled the whole thing with great care. The explanations of the problems never deviated which built a great level of trust. I will continue to use Blackwell Automotive!

  • 2/26/14

    From the first phone call I made to inquire about possible repairs to my car; to the work performed - it was an excellent experience. The services required, prices, and priorities were explained to me in "layman" terms. I was treated with respect and Louie was very knowledgeable and…
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  • 2/17/14

    I always get excellent service from Blackwell. They are honest and thorough.

  • 2/11/14

    Interaction was sincere, professional and helpful. I was able to talk with a technician [Tim] before bringing my 2005 Prius into the shop. I highly recommend giving this place a call if you need anything 'Prius' done! They have excellent diagnostic tools. I personally thank God for them!

  • 1/22/14

    They quickly identified the problem and presented it to me in terms I could understand. The work was completed in the time estimated and the price was good. I felt very comfortable dealing with them.

  • 9/27/13

    This auto repair shop was recommended to me about 4 years ago. Since then, I, my son and daughter have had repairs done there. How wonderful to find a knowledgeable, ethical, and, above all, an honest repair facility. Everyone there, but especially Louis, have always gone the extra mile!

  • 9/19/13

    we have three vehicles that we repaired with Blackwell. The staff is always pleasant and goes above and beyond. They have a pick up and drop off service which is fantastic. One time my car was in need of repair. I took it up to their…
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  • 9/19/13

    I called this morning and Louie told me to bring my car in that same day for a repair. Within 15 minutes of my entrance into the repair shop, my car was fixed and ready to go. The service was friendly and very professional. I am so happy with the care that I received, that I will be back for all of my automotive needs. Thanks Blackwell Automotive!

  • 9/18/13

    Prompt excellent customer service. Always good repairs and maintenance. Wouldn't go anywhere else for auto service.

  • 9/17/13

    I have used Blackwell for years. I find them to be honest and trustworthy. Ask for Matt or Louie. They will treat you right.

  • 9/12/13

    I have always used Blackwell Automotive. they have always been very honest and explained everything to me before the work was done. The employees and Mr. Blackwell are great and very knowable. you will be very happy with their work

  • 8/6/13

    I chose Blackwell Automotive after reading reviews on them as well as several other automotive repair shops near my house. I narrowed my search down to them and another company. I spoke with Matt and he spent about 20 minutes with me explaining what could be the problem…
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  • 7/9/13

    I heard about Blackwell Automotive from a friend who says they've gone here for years. Right from the start they were very personable (knew the client by name that referred me to them, and even giving me a quick tour & letting me know all the services they provide). I…
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  • 7/8/13

    I loved this place. I had called two other places as I searched for help in fixing my emissions problem. Blackwell differed in that they COMMUNICATED with me, quickly grasping the problem and my scheduling idiosyncrasies without me having to ask. Everyone was friendly, and the owner was awesome. I…
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  • 6/22/13

    This was my second time using Blackwell Automotive. The service writers are friendly, and the technicians know what they are doing. Customer service: I worked in the automotive industry for many years myself, and I've seen it all. These guys have their act together. Matt even went out…
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  • 6/5/13

    This was my first visit, based on my son's recommendation. They quickly determined the reason my air conditioning was turning off and on. While I waited, I enjoyed the clean waiting room stocked with a free soda machine, clean bathroom, free wifi, and comfortable chairs. Nice. Also spoke to the…
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  • 5/24/13

    I've dealt with Blackwell for at least 15 years. They are hands down the best diagnostic group I've met and are very honest! Tom Blackwell stands behind everything they do and that's a trait not easy to find anymore. I highly recommend this shop!

  • 3/13/13

    time I brougth my vehicle into Blaqckwell Automotive I have had the best of service ever. No parts or work is ever done if it not needed. The Staff and mechanics there are top notch especially Louie and Tim. The shop is always clean especially the up…
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  • 9/25/12

    I wish I could give Blackwell more than 5 stars. I have been coming to them for about 2 years ever since Matt came over to the Circle K next store to jump start my car when the battery died and wouldn't charge me. They are honest, hard working and have gone far beyond what is needed to keep me on the road.

  • 6/19/12

    was having problems with my AC blower, I thought I was going to get hosed, as it's 112 outside. Paid $49.00 diagnostic fee, Matt called back in about 2 hours and told me what the problem was, now I'm getting ready for the knock out punch, he said it was…
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  • 5/31/12

    We moved to Arizona in 2007 with (2) used cars. We knew we needed a good, honest mechanic, but where to start. Luckily we chose Blackwell and have had nothing but courteous & honest service. We are leaving town and want to thank Tom, Louie, Matt and all employees of Blackwell Auto for the peace of mind you have given us. Priceless.....Curtis & Donna Farkas

  • 5/25/11

    My first experience with Blackwell was on the recommendation of a friend. I needed a major repair. Blackwell was great! They diagnosed the problem and took care of it the same day. I am now a faithful repeat customer and had my first oil change with them today.

  • 4/26/11

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  • 3/29/11

    I have nothing but good things to say about Blackwell Automotive! They kept me well informed immediately after doing a diagnostic test to figure out what was wrong, gave me accurate quotes and treated me very fairly. I will definitely go back to Blackwell.

  • 3/29/11

    Tom Blackwell and his staff are very professional and very friendly. I went in for an oil change and safety inspection. The staff did not try to sell me services or parts I did not need, in fact they let me the stuff that i could put off for while, a truly wonderful auto shop!

  • 3/2/11

    I was very impressed with the quality of work and how quickly they were able to fix my car. I have always used a different repair shop and happen to come across Blackwell's yesterday while my car was having problems and I remembered that someone had told me that they…
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  • 11/17/10

    Problem with overdrive. Unit was removed and shipped to manufacture in another state, repaired and reinstalled. Cost was $300.00 less than estimate and appears to be working fine. Blackweels staff were courtious and professional. Highly recommended!

  • 10/6/10

    This is a shop I found easy to put my trust in from the moment I spoke with them on the phone, then continuing when I got to the shop. They were super knowledgeable, willing to explain as much as I needed, answering all questions and leaving all choices to me…
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  • 8/25/10

    These guys are straight-up, righteous cats! They did me such a solid! Saved me a bunch of $$$ & they didn't have to. I told everybody at church if they ever needed a great shop to go to Blackwell, now I'm telling you. A honest mechanic is…
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  • 8/20/10

    One of the best auto shops i have been to. I was greeted by everyone in the shop and the parts manager stayed and chatted with me while we waited for to customer service guy to help me. They were able to take my car in right away and called me…
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  • 8/7/10

    I had my car towed to Blackwell Auto the other day- they were so fast and accurate in finding out the problem of why my car stalled out in traffic. They called me at work to give me updates on their progress and were so helpful on explaining the problem…
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  • 8/5/10

    My family has had our cars worked on by Mr. Blackwell and his team for over 7 year. Every time we have to have a car worked on Christy, Louie & Matt are great about providing outstanding customer service as far as quotes and updates and follow through. Most recently, we…
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  • 7/25/10

    Fast and kept us updated on what was going on with the truck. Had the truck back the same day.

  • 7/7/10

    Blackwell Automotive continues to do an excellent job with my vehicles. I so appreciate their quick and reliable service. My favorite aspect is that they never pressure me to spend money. They recommend repairs and maintenance to me often in a prioritized list, but they are never trying to "close…
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  • 6/30/10

    The service at Blackwell Automotive was outstanding. They explained what needed to be done, did not try to upsale me on anything extra and made me feel very compfortable with the repairs needed. I will definately use their services again.

  • 6/20/10

    Louie and the team at Blackwell did a great job on my car. They fixed some repairs that had been done improperly by another shop and were able to give me good advice on other issues with my car. My only complaint was that the final bill was…
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  • 3/24/10

    Great customer service. Friendly people to work with - will definitely go back.

  • 3/10/10

    We found Blackwell Automotive to be thorough, competent, responsive, friendly, and knowledgeable. We would highly recommend this shop for any of your auto repairs.

  • 3/6/10

    Blackwell is the best! I had my car towed there thursday night after hours. Posted hours on the door said they opened at 7:30am. I got there about 15 minutes early, they invited me right in. They called me within an hour with the diagnosis, and estimate of repair cost.…
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  • 3/4/10

    My vehicle would not pass emissions testing. I had taken it to 2 other places, then finally Blackwell Automotive. I found the owner to be very pleasant, and straightforward. He looked at my car, let me know what was wrong, and the pricing was more than fair.…
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  • 1/21/10

    Blackwell Automotive has earned my trust and business by keeping my family safe and providing a strong value for my dollar. The team at Blackwell has always demonstrated the highest levels of integrity and workmanship. I can rest assured that they will troubleshoot and repair my vehicle, make recommendations for preventative…
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  • 1/12/10

    unbelieveble,had my motor mounts replaced the difference is like night & day. I have finally found my regular garage, cause move here in 2006.

  • 11/11/09

    I recieved tremendous service from this mechanic shop as well as a fair price. I would recommend them to anyone.

  • 11/8/09

    I brought my wife's car into Blackwell automotive with a brake problem. They diagnosed the problem and while doing a general inspection of my vehicle, also found that the radiator was in need of repair. They called me before making any repairs and provided me with repair options…
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  • 10/31/09

    The service was fast, the staff was friendly, and the prices were good. I had alot of work done on my truck and walked away feeling like I got a good deal. I wish I had found them sooner, and I will definitely be going back (just not too soon, I hope!).

  • 10/15/09

    Great work done. Thorough inspection of car and gave detailed explanation of work that was needed since our financial situation had rescently changed. Car Now runs great.

  • 10/9/09

    I lived in Phoenix from 1986 until 1996. I was fortunate to find Blackwell Automotive who did all of my repair work, as well as repair work on my father-in-law's car. I moved from the Phoenix area in 1996. Recently, I purchased a used vehicle for my…
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  • 9/23/09

    Blackwell Automotive provides excellent automotive repair work and customer service. I took my car in unsure of what the problem was, battery, starter, alternator. They quickly diagnosed the problem, and discovered it was the relay that was faulty. They were very friendly and took the time explaining the…
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  • 7/16/09

    I cannot thank Blackwell Automotive enough for their kind service. I had a problem with my car and walked in without an appt. I had to go for preop testing in two hours. It was around lunch time. They got someone in the middle of THEIR…
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  • 6/22/09

    Very satisfied with the service at Blackwell Automotive. This is the third repair I've had done here and all were on time and on budget as promised. I will be back!

  • 6/8/09

    We had to take our car into Blackwell Automotive because the power windows on the door broke, leaving the window stuck half way down. We couldn't have been happier with the service we received. Not only did they do the job quickly, they also offered a couple service…
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  • 6/1/09

    I can not say enough about Blackwell Automotive. My car did not pass emissions and within 24 hours I was legal and up and running!The staff at Blackwell Automotive is like a breath of fresh air! Lou and Matt were so nice. Lou explained everything that my car needed,…
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  • 5/28/09

    My experience with Blackwell Automotive was the best car repair experience I have ever had. the shop is clean, professional, and the staff were friendly and personable . That was just the surface experience. My car, being a 1990 cadillac deville did not pass emissions and in 24 hours my…
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  • 5/8/09

    I was having mechanical problems starting my vehicle and first tried the Hyundai dealership. I paid a diagnostic fee to the dealer, but they could not find the problem. Instead the dealer service center tried to upsell me into a tune-up,spark plugs, power steering hose, power steering flush, and fuel…
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  • 5/6/09

    The service was great & they were very helpful. Louie explained exactly what was needed & was up front about the process & pricing. Louie kept in touch throughout the day w/ status updates & information on add'l service. The car was finished well before pick up time & they were easy to work with. Job well done.

  • 5/5/09

    Needed a! They were great, fast and friendly.

  • 4/21/09

    I have been a Blackwell customer for several years, usually regarding my Ford Explorer. Always great work at a fair price. When my Mitsu broke down, I deciced to seek their help before going to the dealership. Not only did the identify the problem, they suggested a repair that saved…
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  • 4/18/09

    Each time I have had service with blackwell the work was done exactly when the told me and the price was fair. I feel I can trust the information they give me

  • 4/17/09

    Blackwell Automotive provided a front and rear brake job on my Sequoia. Their service was pleasant and professional. Pricing was fair and accurate upon checkout. The shuttle car service was a convenience I used and appreciated.

  • 4/17/09

    First time dealing with this shop. It will not be the last. Very friendly people, and very thorough in examining the vehicle. Work was done on time and as promised.

  • 4/14/09

    took my jeep to blackwell to participate in county program for emissions requirements....service attendant-Louie was very informative and helpful in every step of the process...the previous owner had taken off every hose and other requirement needed to pass emissions because he lives in flagstaff where they don't require emissions...i have…
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  • 4/10/09

    Blackwell came very highly recommended. Louis was courteous, professional and very friendly. The front office and shop were incredibly clean. They did the work promised with NO surprises and were within $5.00 of what they said it would cost and called to verify everything. I will be useing them from now on for all my vehicles.

  • 4/8/09

    Excellent service. Estimate called to me in a timely manner. I am very pleased to take my truck into Blackwell.

  • 3/24/09

    Blackwell Automotive is incredibly clean, did the work they promised within the price they promised and called me to verify everything. Car was cleaner when I picked it up than when I dropped it off.

  • 3/19/09

    The follow through with keeping the customer is outstanding. Also, after a week orso goes by you can expect another call asking if the work performed met your satisfaction. Great staff.

  • 3/19/09

    Blackwell Automotive had come highly recommended and we were not disappointed. The service and staff were courteous, professional and competent. They fixed our vehicle the first time and gave us a fair estimate on additional work to be done. We have started taking both our vehicles to Blackwell and referring all our friends and relatives there. We will not use another automotive shop.

  • 3/11/09

    Great customer service, very accomodating, trustworthy and fair market pricing.

  • 3/7/09

    They did a great job. They brought in the damaged parts and showed me what was wrong and explained everything. They were done very quickly.

  • 3/1/09

    It makes a lot more sense to have an oil change done at a place where someone knows more about your vehicle than where the drain plug is on the oil pan. This is the third time I've been to Blackwell. The first time they suggested installing an aftermarket part…
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  • 2/27/09

    Everyone at Blackwell is friendly and nice to the one who greets you to the drivers to and from the shop! Immediate help and care, drove me home so I wouldn't have to wait in the shop, final bill was less than quoted - that was great! Trust their work!!!

  • 2/26/09

    We had to have a mechanic come to our home because our car would not start. After trying for quite some time he said that we would have to have the car towed to a repair shop for a diognostic test. He suggested Blackwell Automotive and that is where we…
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  • 2/26/09

    "When you find a good one...keep it" best discribes this shop. As a senior citizen I've tried several in my life time with very mix results. About 5-7 years ago I was referred to "Blackwell" and have found them consistant with each visit. They are knowledgeable, courteous,…
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  • 2/25/09

    Blackwell's has done all my repair work for the last 9 years since we moved to Arizonia without a problem ( they fix it right the first time and stand behind the work) and they don't try to fix things that don't need fixed. I have recomemded Blackwells to every one I know.

  • 2/25/09

    Louis at Blackwell is fantastic. This is the second time they have done a great job for me. I had called three shops before I went to them the first time and was told I needed very expensive repairs. Blackwell diagnosed my car's problem and fixed it…
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  • 2/23/09

    Service member was friendly and knowledgeable. I appreciated the shop tour. They called with estimate. Car was ready within 24 hours. It passed emissions, as promised!

  • 2/19/09

    It's my first time using Blackwell Automotive... My girlfriends father told me about Blackwell and how great they are!!! So instead of going to Brake Masters as I normally did; I went to Blackwell. They completed my car in a timely fashion, and they were also very informative. They even…
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  • 2/16/09

    Water Pump and Power Steering repair. I've used these guys many times and they are square and reliable.

  • 2/16/09

    Everyone is always very nice when I go in there. All work is explained prior to being done and the times that I have been in there, it has always been less than the estimated amount they had originally quoted me.....

  • 2/15/09

    I have used blackwell for years and know they are both honest and dependable. I recommend them to all our friends. Brad

  • 2/11/09

    We too have been going to Blackwells for many years. They always keep us informed of what is going on with the vehicle and never do work that is unnecessary. That was again true with this visit. Thanks to everyone there!

  • 2/9/09

    Excellent service at fair prices. We're a regular. I recommend Blackwell Automotive.

  • 2/9/09

    Everyone at Blackwell's was very personable, efficient, professional and clear in addressing my repair situation. The other customers at the shop also seemed pleased with their treatment also. Thank you again to all the employees at Blackwell's!

  • 2/9/09

    This was my first visit and I was very pleased with the service. Louie was very helpful in deciding what needed attention and the work was done in a timely fashion.

  • 2/5/09

    Over the years we have had several vehicles serviced at Blackwell. They are always friendly and honest. They take the time to explain what needs to be done. We have NO conplaints, and highly recomend them to everyone we know.

  • 2/5/09

    The people were friendly. My car was serviced in good time.

  • 2/4/09

    Very friendly and helpful service.

  • 2/3/09

    My appointment was immedately honored and was advised that there might be more work done but when I piced up the vichle I was told that it was not necessary, I apreciate the honesty, good service and nice people, I would highly recomend.

  • 2/2/09

    I have been using Blackwell Automotive for going on fifteen years and have never had the least reason to doubt the quality of service I have gotten. In the above instance I am in the midst of restoring a 1966 mustang that was in need of a significant amount…
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  • 2/2/09

    I have taken my car to Blackwell for several years and have always been satisfied. The service is outstanding and the people are very accommodating and nice. I will continue to take my cars there when they are in need of repair.

  • 2/1/09

    Very fast! I brought the car in on a Wednesday afternoon, the problem was diagnosed and repaired by the end of the day. Car is running great.

  • 1/30/09

    Matt was very helpful to me in making a decision in whether to fix my car or to get another one. He was very freindly and I enjoyed visiting with him.

  • 1/23/09

    Excellant,timely work.Strived to help me save money. I shall return!

  • 1/21/09

    Customer service has always been very helpful explaining exactly what the problems are and giving accurate estimates for all work to be done along with choices of what has to be done and what can wait to be be done at a later time.

  • 1/6/09

    I took my car in with what I thought would be a simple problem to fix but ended up with multiple problems, and of course heard what everyone does not want to hear. The repairs were costly and I was not able to afford the repairs or buy a…
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  • 12/28/08

    All good

  • 12/5/08

    Very thorough in diagnosis, prompt in advising of problem and cost of repairs and had vehicle ready for pickup as advised. Personality of service people was great too.

  • 11/23/08

    My breaks went out and I only had Friday afternoon to get them fixed. A friend told me about Blackwell and they got me right in and did a great job for me. I would encourage anyone needing car care to call them.

  • 11/21/08

    Repair to my truck was made in the time specified and just under the estimate I was given before the work was performed. Now my truck purrs like it's supposed to.

  • 11/20/08

    Repair was completed as promised. Total satisfaction for the work down.

  • 11/16/08

    Blackwell Auto is a company I trust. For this service, as with every other time I have used them, they were reliable, friendly and professional. They are the only auto repair shop I have used for the past several years, for several cars. They always fix my car same day; except in an emergency, I make an appointment. I have recommended them to several friends.

  • 11/13/08

    My water pump was leaking. They fixed it in one day, helping me get home to wait with my kiddos instead of being stuck at the repair shop. They had very friendly staff. The only thing I didn't like was the price, which was a bit higher than I was comfortable with.

  • 11/13/08

    I was referred to Blackwell by a female co-worker who has used Blackwells for 10+ Years. She had told me how honest and reasonable they are. My car is older and I appreciate them telling me what needs to be done today and what can wait. I found them friendly, honest and reliable. I will be back!

  • 11/12/08

    My experience with getting my car repaired was excellent. I am able to trust your shop with the repairs that need to be done, mainly because I trust your advisor Louie. He gets the job done right and is very efficient. I would recommend your auto shop to anyone and I do so already. Thanks for your great work!

  • 11/10/08

    Very happy with the service I receive from Balckwell. They are my garage of choice for all my cars.

  • 11/9/08

    My Lexus did not pass the emmisions test. Blackwell Automotive repaired the car the next day and all was well. I believe the pricing was reasonable and included helpful assistance from ADEQ emission's program. There are not many shops these days that get it right the first time - but this is one.

  • 11/7/08

    I've always found Blackwell to be very thorough, honest, and straight forward about what needs to be repaired. They are one of the most professionally run shops I've experienced. My experience was very usual

  • 11/6/08

    This shop came highly recommended to me by a local radio talk show host so I arrived with very high expectations.So far I have been to the shop twice and both experiences were very favorable.The staff is very courteous and the service writer was very knowledgeable. Each time my concerns…
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  • 11/6/08

    Blackwell Automotive has always been honest and professional but their customer service is outstanding. Family owned and operated, Blackwell treats customers with respect and patience, will doing quality work. If you don't take your vehicles to Blackwell, you should!

  • 10/30/08

    My Jeep was not starting properly and had it towed to Blackwell. They determined it was the battery and found out it was still under partial warentee. This saved me money on the replacement. Always pleased with their knowledge.

  • 10/30/08

    Best and most honest shop I have taken my car to.Their prices are fair and they only do necessaary work.High recommend them. They get a 5 from me.

  • 10/30/08

    I have used Blackwell for several years and several different vehicles. They are priced fairly and do outstanding work. The shop is very clean and the staff always friendly and helpful. I have already recommended them to several others who have taken their vehicles there as well.…
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  • 10/29/08

    I take all my work there (2 cars). They are friendly and professional. The best thing is they are honest and give a fair estimate. I have saved $thousands going to them.

  • 10/29/08

    I had My vehicle in for routine maintenance and a timing belt. They did a good job. The staff was friendly and accomadating. I will use them again in the future.

  • 10/28/08

    I took my pick-up in for steering repairs. I live about 45 miles from Blackwell Automotive and now feal it was well worth it. I had the same problems looked at by a local Dodge dealer and they never corrected it but were not shy in charging for…
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  • 10/23/08

    Blackwell did excellent work on my Winnebago Adventurer. Service was fast and friendly. Will certainly return in the future for other service needs.

  • 10/23/08

    I was referred to Blackwell Automotive by Mark Salem owner of Salem Boys in Tempe. Having my cars service my Salem Boys has led to high expectations for an auto repair shop. Blackwell met those expectations. Louie not only was helpful at the counter, he even took me into the…
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  • 10/22/08

    thought there service was very good.very impressed with there clean shop,and their time efectiness on working on my car. so impressed i took my other car in for service.thanks guys

  • 10/21/08

    Fast, friendly, and fair.

  • 10/13/08

    I really appreciated the time this team took to go over what the manufaturer said i needed versus what my car actually needed. they are willing to work with me to spread out my costs and are very prompt.

  • 10/13/08

    My car needed a new battery and 30,000 mile maintenance work. This was done swiftly (one man worked through his lunch to get it to me quicker) and professionally.

  • 10/12/08

    Blackwell Automotive is an friendly honest shop that we feel confident in taking our Tahoe to.

  • 10/9/08

    We have been using Blackwell for many years and the service is always outstanding. They are friendly, courteous and conscientious and that is why we have returned to them throughout the year.

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  • 10/9/08

    Being new to the Phoenix area, I have to tell you I feel so lucky to have found Blackwells and purely by accident. After lots of problems and $$ elsewhere trying to get our ford truck smogged they finally got us up and going. Our Jeep Cherokee had been…
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  • 10/8/08

    The whole crew at Blackwell Automotive are honest, patient, and trustworthy people. We have been taking our cars there for years and have always had exceptional customer service. They take the time to explain all options, and answer every question along the way. I cant say enough…
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  • 10/8/08

    The service was very good and the people there were very friendly. They took the time to explain the servicing of my car. I'll be a returning customer. Betty C.

  • 10/6/08

    Blackwell Automotive fixed my automatic door locks on my civic. They were able to get me in right away and have my car fixed the same day.

  • 10/3/08

    A Mr. Louie Chavez of Blackwell walked me thru the AZ emission program, saving me both time and money. They promised less and delivered much more than anticipated. I reccomend anyone needing professional and honest automotve work, use Blackwell Automotive.

  • 10/2/08

    Blackwell Automotive provided me an accurate and fair estimate and repaired my car quickly. I also appreciated that they washed my car before returning it to me.

  • 10/2/08

    I have used Blackwell Automotive for several years. My car is a "98" with over 160K miles. Everything about Blackwell Automotive is professional, the technicians, service writer, office manager and the shop is clean and organized. All work is explained beforehand with the associated cost. Best auto repair shop in the north central valley.

  • 10/1/08

    As a woman I often feel intimidated by Automotive repair shops but the staff at Blackwell are so professional and concerned for the health of my car that I never feel taken advantage of.My first introduction to them was because of an emission problem on another car that a competitor…
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  • 9/27/08

    Pleased with service; quick diagnosis and repair. Impressive operation, including front office operation. At other shops, the front office personnel are often lacking in common mechanical knowledge. Have used other repair shops in area that have been more interested in maximizing repair bills than establishing a good customer relationship.

  • 9/26/08

    Service writer was knowledgeable focusing on problem presented then reporting dignosis results and repair costs in a timely fashion. Repair and service were done to my satisfaction and for the estimated cost. Finally, I was educated to future service needs without pressure.

  • 9/25/08

    Great service. Prompt, efficient, and cordial. We will return!

  • 9/23/08

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  • 9/23/08

    Took vehicle in for oil change and asked to check brakes. One of the calipers were sticking and had worn most of the pads on that side. They called and explained the situation, giving me options and prices. The vehicle was done on time and the price was as quoted. I've taken my vehicles in many times, and have always had good service.

  • 9/23/08

    I was very pleased with the customer service and the honesty about working needing to be done.

  • 9/22/08

    Noticing the engine light on, we stopped in to see about repair needs. Before doing anything to our car, the GM, Kristy Singer, checked our fuel cap to see if it may have worked loose. This could have caused a misread by the computer indicating a vapor leak.…
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  • 9/22/08

    It's not easy for most car owners to know what repairs really needed and how well they will be done. Having been a Blackwell customer for 15+ years, I am well satisfied with the quality of their work. They explain clearly what's needed and what the cost will before the work begins. When you pick up your car/truck you can be sure it's been properly repaired.

  • 9/21/08

    These guys really know what they are talking about. Not only where they the only shop that trated me like they wanted my business, they got the car in, replaced the radiator and the whole cooling system including the temp guage and radiator and cap and they had it…
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  • 9/19/08

    We went to a mechanic we trusted for many years. After we moved we were sure we couldn't replace them because they were very good. We have been seeing Louie & the staff at Blackwell Automotive now for apx. 2 years. My husband & I both agree…
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  • 9/19/08

    Staff was courteous. Responded to my problem quickly. Repairs were performed as promised. Transportation was provided to and from my residence, no rental car needed. Description of repairs needed was easy to understand. Quotes given were accurate. There were no surprises. No pressure…
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  • 9/17/08

    I found this shop thru the refference and I'm satisfied with service. I will highly recommend to others.

  • 9/17/08

    After hearing friends and family talk about Blackwell several years ago, I started taking my vehicle there. They are professional, courteous, knowledgeable and have always taken the time to explain any problems and make recommendations regarding immediate and future maintenance/repair. I highly recommend them. I have been to other shops, but have returned to Blackwell. We need more businesses that operate in the same manner.

  • 9/16/08

    As a single women when I take my cars to Blackwell I am confident that they will give me a fair and honest estimate of the problems. Also when I go for maintenance they do not try to add on extra work but they do take the time to explain…
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  • 9/16/08

    We have gone to Blackwell Automotive for several years and have received very good service. We will continue to use their services.

  • 9/12/08

    I have never been anything but satisfied with the work and attention to detail that I receive from Tom Blackwell and his staff. I have been with Blackwell for over 20 years and at one time had several company vehicles serviced there. Including my Motorized Stagecoach Limo, which they always managed to keep on the road.

  • 9/11/08

    I moved to the Phoenix area in 1989 and Blackwell Automotive was recommended to me by a number of co-workers. From my very first visit through today, I have always had my cars worked on by Tom and his team. I even had my car towed one time all the…
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  • 9/11/08

    OUTSTANDING! People are friendly, polite, and attentive. Mechanics very knowledgeable! Repairs were done in a timely manner! I would HIGHLY recommend them! I will take ALL my automotive work to Blackwell, even from Gilbert AZ!

  • 9/9/08

    I have been dealing with Blackwell Automotive for many years now. They run a clean shop and everyone there is very knowledgable. They let me know when I don't need a service and if I do, they let me know up front how much the service will be. There are no surprises when dealing with them.

  • 9/9/08

    We have had several cars repaired at blackwell, and they are always very curtious, very prompt,and expensive. You get what you pay for; the work has always been excellant. They always list your options for you, and let you make the decision as to what you want to have done. I would go nowhere else.

  • 9/6/08

    Great Service and only fixed what was needed.

  • 9/5/08

    I always go to Blackwell, I send family there and tell friends. They are honest, helpful and have great service.

  • 9/4/08

    Was my third time using them.And each time they have been friendly & listened to my explanation on what was wrong with my Bronco.They have always fixed it right the first time.And I've never had a problem with there work or the cost.

  • 9/3/08

    We had excellent service,Matt Higgins and Louie were exceptional. Our car is working beautifully thanks to honest, caring people.

  • 9/2/08

    They did a good job and I got a discount for being a new customer.

  • 9/2/08

    Honest, excellent service with a friendly and very knowledgeable staff.

  • 8/27/08

    These people are awesome(plain and simple). I accidently found Blackwell when my dealership was being retarded about a repair. The minute I walked into Blackwell's I noticed they were working on a'71 Mach 1, a '69 Camaro, and they had a GTO Judge waiting in the wings. I…
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  • 8/26/08

    I have taken a number of my vehicle's to Blackwell. Their prices might not be the lowest in town but they are not the highest and I have never had any issues with the work they have done. They do quality, professional by the book work. They…
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  • 8/25/08

    As a first time customer and new to the area, I was very pleased with their quick response, the appearance of both the shop and employees, the cost and explanations they gave me. Appreciated the ride back to pick up my car when finished. Will keep their number handy. Janet

  • 8/25/08

    My experience with Blackwell was very pleasurable and the work they did on my car was done quickly and with excellence. The manager and operations expert were friendly and courteous and I will go back to then in the future.

  • 8/22/08

    i was very impressed by the way everything was handled. my cari is doing very well now. i will give them a 5 star rating. thank you blackwell

  • 8/22/08

    I took my Jeep in for an oil change and a shimmy in the front end. I mentioned I thought the shimmy might be caused by the tires needing to be balanced, but that I'd had that done in the past and it hadn't fully corrected the problem. First off,…
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  • 8/21/08

    I have used Blackwell Automotive for over 20 years. They have always been honest, prompt, and thorough. This time they worked on the brakes and replaced the fuel filter. I called in the morning and had the car there by 9 am. It was done before 5 pm the same day. I highly recommend them.

  • 8/21/08

    Most recently, Blackwell replaced the timing belt on my vehicle. Blackwell provided great mechanical service as well as great customer service. Louis is always a joy to work with.

  • 8/20/08

    I brought this car in because of uneven wear on one tire. I gave Kristy authorization to align the front end, but to call me if they found anything else wrong. Everything went as planned. The car was ready within a few hours, which was very important, as this vehicle…
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  • 8/20/08

    This is the second time I have used this shop & they are excellent. I have had two nissans & no shop but this shop was able to fix the emissions problems. Even after taking my cars to the nissan dealer shop and spending almost 500.00 on the…
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  • 8/19/08

    When my vehicle didn't pass emissions, I was really nervous about taking it to a mechanic that I wasn't familiar with. I called Blackwell Automotive and spoke to Matt. He took his time explaining everything I needed to know in a very courteous and professional manner. Not once did I…
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  • 8/19/08

    I took my 2000 Mustang GT in to Blackwell Automotive and explained my problem to the service advisor Louie Chavez. He told me exactly what they were going to do to find the problem and gave me a price for the service. Within a few hours he called me back…
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  • 8/16/08

    I looked for a shop that would give good reliable service along with good quality work. Blackwells came through with just that - their service was great, estimates fair, and I would rate them at the top.

  • 8/15/08

    I had some front end damage from striking a curb. Matt Higgins had my truck diagnosed, and made suggestions for the needed repairs. I went with all their suggestions, and was able to pick up my vehicle the same day. This was very important, as this is my work truck. I will definitely be back the next time I need service. Thanks Guys.

  • 8/4/08

    I finally found a mechanic shop that I can trust. The staff was very polite, professional, and actually explained EVERYTHING to me. They gave me a fair price. It was very easy for me to do business with them to; they said just drop my car off…
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  • 9/30/07

    Great customer service, honest and reliable.

  • 9/20/07

    I'm a LIFER with Blackwell. Tom, Matt, and Kristy have been excellent consultants. Tom's integrity has made me a loyal customer for life! I know that when I go to them, they will always be honest and reliable. Thanks for the OIL CHANGE!

  • 9/20/07

    The staff of Blackwell motors are the best..... they go out of there way to make things work... I love the service of being able to go back to the house if your car is going to stay the hole day at the garage its so helpful thankyou everyone there.....

  • 9/18/07

    Excellant service .

  • 9/13/07

    Superior customer service. Van was there for failed emissions - excellent job all around in accurate estimate, getting work done quickly. They took it for the emissions re-test - it passed and runs very well. First time there and I felt very comfortable and confident in having them do the work.

  • 8/25/07

    I've had Christy, Ray and the crew work on my Cruiser for years and have found them to be excellent technicians, trustworthy experts, and good people. The always deliver what they promise and make good if anything happens after the repair, which is rare. They even follow-up with a phone…
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  • 8/24/07

    For the past 30 years I have bought used cars and maintaned them impeccably because I would rather spend the money in maintenance than in fixing major problems. It's tough to find a shop that can afford to invest in the people and equipement. They have the expertise…
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  • 8/24/07

    I have been using Blackwell for almost 6 years now and have always had a great experience with them. They are knowledgeable, courteous, and honest. They provide accurate estimates up front, tell you if you do not need to have a repair done and the car is ready when they…
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  • 8/21/07

    Prompt, curtious service. They find the problem and get back with the price promptly. The problem is fixed, most always the same day, and the cost is what was quoted or less. The problem is fixed right the first time. We have been costumers for over eight years. They are the best!

  • 8/21/07

    The folks at Blackwell have been consistently professional and helpful with the multiple repairs I've needed on my older Ford. Their mechanics are experienced and customer-friendly. They keep in constant contact whenever the repairs are more extensive. I have taken both of my Ford and Volvo to them, and have always been impressed by their promptness and their competitive pricing.

  • 8/19/07

    I have always had fast, quality service from Blackwell with no complaints. So far all their work has been commendable. I do recomend this repair shop.

  • 8/18/07

    I went in there to get my A/C checked. Matt and Louise were very courteous. They seemed upfront and professional and got the job done. Will be going back there again for all my maintenance and repairs from this point on.

  • 8/16/07

    Excellent Service. I've used them for more than 4 years and I'm very happy with their work. Probably not the cheapest up front, but they get the job done, and done right the first visit. In the end they are a excellent value. They have solved several difficult problems with…
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  • 8/15/07

    Blackwell has a wonderful staff. They know cars and they are kind and courteous to their customers. Our car is a very difficult car to work on and they always welcome our business and stand by their work until we are satisfied. We also love getting the reminders in the…
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  • 8/10/07

    I would like you to know that i drive 10 miles each way to get to blackwell automotive having said that i pass MANY repair shops. this should tell you that i feel very confidant in KRISTY and her staff. when kristy tells me anything i feel very comfortable in…
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  • 8/8/07

    I have been using this shop for many years and I keep coming back for great honest service that starts at the front desk. I trust the people there and the mechanics. ~ smiles~

  • 8/7/07

    Fantastic Service !!!! Matt Higgins really went above & beyond to help me out !! He would not even accept a tip !! Great Service just earned you a customer.... Thanks & Best Wishes Jeff

  • 8/7/07

    They got my tires done during my lunch break. Excellent service!

  • 8/7/07

    I truly appreciated the fast check of my cruise control switches. Most of all, I was informed that the cruise worked- even though the switch didn't - and that I didn't have to spend unnecessary money.

Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Blackwell Automotive is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit for more information about this automobile repair shop's services.