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Bill Nelson's Automotive Service, Tucson 85713

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validated reviews (63)
Av. Rating: 4.9


  • 6/3/17

    Terri, the greeter was very inviting, the technicians were informational and the service was faster than expected and the invoice was extremely competitive. Great early & late hours. It's great to find a local Tucson business this great!!! I highly recommend Bill Nelson’s Auto Services. David L.


  • 5/23/17

    Great knowledgeable staff and very efficient. They have a new customer for life. Thanks Terry, Bill, Brian, and Steven.


  • 5/10/17

    Had a great experience with this garage and its crew. They were very friendly, professional and efficient in their work. Took only half a day to repair 2 rear passenger door power window regulators, and cost half of what the original estimate was quoted at. I highly recommend them!


  • 5/1/17

    Can't say enough for the outstanding service. They fixed a problem that the dealership messed up on during a simple battery change. They also identified another issue I was hearing that the dealership couldn't figure out for the past three years which turned out to be none of the ideas the dealership was suggesting. I'm done with dealerships. I'm coming here from now on.


  • 1/25/17

    The service on my car was outstanding. 1 ready for my appointment 2 service done quickly 3 most important cost was less than estimate.


  • 12/12/16

    I've been in search for a year looking for an alternative to the dealership. What a blessing to find an outstanding auto service which isn't waiting to line their pockets with your hard earn money. Great customer service and very knowledgable. They got my business for my Subaru, Ford and Chevy!


  • 12/1/16

    I have used Bill Nelson Automotive for more than 15 years. I have 6 vehicles that Bill and his staff service and they have never let me down on solving the issues I've brought the vehicles in for. They always provide quickly and cost effectively service. I have…
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  • 7/27/16

    Bill Nelson's Automotive shop did an awesome job at removing our propane system. We have dealt with them on a number of occasions. They are knowledgeable and friendly and get the job done. We drive about 30-45 minutes in order to use their services also.


  • 5/19/16

    I had been having ongoing problems with the vehicle which had defied multiple attempts by two other shops to identify and fix. BILL Nelson Automotive quickly found and fixed the problem at a very reasonable price. Fast, friendly and fair.


  • 5/16/16

    Work was performed as requested. Truck was returned on time and clean. I have used this shop several times in the past and have always been happy with their work and attitude.


  • 4/29/16

    Several friends recommended this shop for my car needs. They were experienced, friendly and very helpful. Thanks


  • 4/26/16

    they do a great job


  • 4/20/16

    Brought my SUV in to check the battery. Was quickly determined that battery was bad and fortunately, still covered by warranty. The battery was replaced quickly and the electrical system checked thanks to Tony and Clay.


  • 4/15/16

    First of by saying this company did an amazing job on our truck.. It runs so much better then when it first went into the shop. Our truck was in there for almost 3 weeks but was all worth it. Tony kept us updated on the status of the progress…
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  • 4/12/16

    It is always good to go to and friendly good people always reasonable to me and my family


  • 3/25/16

    They are prompt, courteous and very good with communication!


  • 3/25/16

    Bill Nelson's service never disappoints. We have used this business for several years. The personnel have outstanding customer service skills. The service writers knowledgeably explain what needs to be fixed. Prices are fair and wait time is manageable. We highly recommend this business for vehicle repairs.


  • 3/23/16

    Service manager Tony is outstanding. He cares about costs, and gets the job done!


  • 3/3/16

    Everyone at Nelsons Automotive treats customers like guests in your home. They truly know whats going on in the automotive industry. My cars have been serviced through the years at Nelsons. Any trouble shooting problems are just fine for them, problems are what they love ...the challenge to fix…
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  • 12/30/15

    After having crossed the country to relocate in Tucson, I looked for a new and reliable Repair Shop to take care my old Ford Winstar. I am so glad I was recommended to go to Bill Nelson's Automotive. This company did a very honest and fantastic job. One…
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  • 12/23/15

    I've lived in Tucson for forty years and have driven various German cars, until now. I have come to expect delays and huge repair costs. I bought a classic Caddy and was referred to Bill Nelson Auto Repair. The mechanics are great and experienced. Prices more than reasonable. Receptionist has a fine dog.


  • 10/30/15

    The Bill Nelson Auto Shop is the best auto shop I have ever used. The service is expert. They know cars "inside and out" and provide excellent service at a very good price. I am 100% satisfied. The office atmosphere, though a little "bare bones" in terms of amenities, is entirely friendly. I highly recommend Bill Nelson. I intend to never go anywhere else.


  • 10/21/15

    We always use Bill for our business and personal repairs. This time we had an intermittent problem with our trailer braking system and other issues with the trailer. As always we are very satisfied with the service. We have used his shop exclusively for the last 10 years


  • 6/28/15

    Fabulous job at a reasonable cost. I would bring my cars and trucks here any time!


  • 6/6/15

    Bill's team did an excellent job with a fuel injection conversion as well as several other repairs and upgrades. Tony & Jimmy are very knowledgeable and easy to work with. They took the time to do the job right. No oversell, no regrets. Highly recommended.


  • 5/6/15

    Took my truck in for the steering issue that most 4WD GM trucks have. I also had them install some aftermarket parts that are supposed to help this issue. When I got it back it drove like new, without the new truck cost. Very happy with their service and the results.


  • 4/30/15

    Bill Nelson's Automotive did a great job for me. They didn't try to over sell me just told me what I needed to have repaired and other things to do down the road. Just an awesome experance, unlike most other automotive repair companies.


  • 4/29/15

    I have been brining my cars to Bill Nelson's for years at the recommendation of a friend who built race cars for years. Bill, Tony and their lead mechanic Jimmy helped me complete a conversion of my 1968 mustang to a modern day vehicle from the ground up. …
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  • 4/27/15

    thank g-d for robert del castillo


  • 4/27/15

    I own a Ford F150 4x4 5.4 3 valve truck, love the truck, hate the plug design. I started to change my plugs and broke a plug. I call Bill Nelson's and spoke to Tony, he told me to have it towed, recommended a towing service which gave me a…
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  • 4/27/15

    We have been taking our vehicles to Bill Nelson Automotive for over 14 years. They are friendly, have highly skilled technicians and operate with integrity. One of our vehicles is a 1999 Ford Expedition with over 257,000 miles. I credit it's longevity to the service it has received from Nelson Automotive.


  • 4/24/15

    Dropped off company truck in the morning, They checked it over, informed me of need repairs, and completed them in the same day. I trust these people with all of our company trucks. They are professional and well trained. Cost were lower than most major repair centers. I will be using them for all of our repair needs.


  • 4/24/15

    I have been well satisfied with the service, knowledge and follow-up from everyone at Bill Nelsons. They have not only the experience to diagnose your problems but the desire to make sure you are satisfied. Trust the folks at Bill Nelsons.


  • 4/24/15

    I have been a customer of Bill Nelson for many years and I have found them to be very knowledgeable in their repairs and their customer service is excellent. They are very fair in their pricing, I would recommend their services to anyone. I am a satisfied customer.


  • 4/24/15

    Bill Nelson Auto can be relied on for always providing a high level of integrity in their workmanship and service. I am always pleased with their maintenance and repairs on my dodge truck. Tony is quick to answer any questions I may have and he even draws me pictures to explain any…
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  • 4/16/15

    I have brought my vehicles here for years, they are always fixed correctly the first time. I have two repair shops directly across the street from where i work and always go down the street to Bill Nelson's because of the great service and workmanship. One the last places around which has friendly customer service and work you can trust.


  • 3/27/15

    I brought my truck in, with the assumption that I had a problem with my fuel injection system I had installed in 2014. After speaking with Tony, we took a test drive, and determined it was the transmission. Tony's communication regarding my problem was above reproach. I will be a…
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  • 2/19/15

    I stopped at Bill Nelson's for an estimate to replace my thermostat and also a knock sensor was on as indicated by the "check engine light". I was told there was no charge for a repair estimate but after waiting an hour and a half they gave me a bill…
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  • 10/28/14

    Reasonable, honest,quick with wii-fy,nice people


  • 9/24/14

    I took my vehicle to Bill Nelson's Automotive for an "estimate" to fix a bi-fuel coolant leak problem. I actually told the mechanic supervisor exactly where the leak was which they confirmed. After receiving a quote back for what the repairs would cost I decided not to have…
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  • 6/19/14

    If you are old enough to remember what a reputable business was, Bill Nelson's rates with the best of them. Upfront pricing, suggestions for saving you some money and they do what they tell you they are going to do. You will pay for their labor; however, you won't have to come back a second time to fix the fixes.


  • 7/25/13

    All I can say is Bill Nelson's Automotive is the honest and knowledgeable repair shop your looking for. I have gone there 3 times and have been very pleased with the people in the office, as well as the mechanics. They are a finely oiled service machine.


  • 6/8/13

    After going to Midas for 3 years, my husband and I always had problems when we left the shop. Recently the Midas on 6th Ave broke our automatic seat in our Murano and forgot to connect the air hose (for the 2nd time) and it cause my husband to…
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  • 5/4/13

    On our way through Tucson, our vehicle was leaking fluid and billows of smoke were coming from beneath. We were referred to Bill Nelson's Automotive and within minutes Bill determined that we had mistakenly driven in 4 wheel drive while on the freeway which in turn broke a seal. Snce…
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  • 4/5/13

    I do most of my own auto repairs, but I have had the pleasure of dealing with Bill Nelson's 2 times now. I have a list of horror stories dealing with dealerships on warranty claims. Bill Nelson's is the only place that I have ever had a good auto repair…
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  • 3/13/13

    I am thoroughly satisfied, I haven't the words to express how well they took care of me. They have a professional attitude with a family touch. I will return and I will refer everyone I know to Bill Nelson's Automotive Center.


  • 3/7/13

    Driving through Tucson on our way home to Texas the transmission cooler in our hummer filled the radiator full transmission fluid, spilling transmission fluid and water down the side of the hummer and the Clasic 240Z we were towing. I Checked my smartphone, read a couple reviews and decided on…
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  • 2/19/13

    I went from a horrible experience at another mechanic shop to a wonderful experience here at Bill Nelson's. They fixed the problem that stumped the other garage. The service was fast and professional. Tony was honest, very helpful and friendly. I highly recommend this garage.


  • 12/18/12

    We have used Bills Automotive over the last two years. They have always been great with their service and helpful and professional. They have always been honest and charged what was fair. We highly recommend Bills Automotive in Tucson, AZ.


  • 12/17/12

    We have used Bill Nelson's for over ten years for our personal and business vehicles. As usual we are very pleased with their work.


  • 12/12/12

    This is the second time I have used their fuel injector testing and cleaning service. This time they checked out fine and didn't need cleaning. I appreciate their honesty and will return for more fast and friendly service.


  • 11/30/12

    Service above and beyond. Diagnostics quick and accurate. Source of 4 codes on the check engine light led to a broken check valve. Check valve no longer carried by the OEM. Tony and Jim got a new part (in an hour) that was close and fabricated alternate connections that would work. Problem solved for a very reasonable price.


  • 11/20/12

    I was going to take my vehicle on a long road trip so I took it to have it inspected because it has over 200k miles on it. Bill and Tony checked it out and everything was fine. They really could have taken advantage of the situation by selling me something I didn't need, but they didn't do that. Great service!


  • 11/4/11

    Took our van to Nelson's because of their A+ rating at BBB. It was like doing business with family. Very courteous, fair, and prompt. Also, no hard sales for any other work that may be needed to be done in the future. I will be taking all our vehicles to this place. Thank you!


  • 10/5/11

    have been taking my old beast suburban to Nelson" for maintenance and general repairs. all was done in a timely manner. Never felt pressured to do more than necessary. I will ccontinue to take my vehicles there for repairs and maintenance.


  • 7/6/11

    This is the second time I've taken my car to Bill Nelson's. At high speeds, I was experiencing a wobble in my steering wheel when I braked. The shop not only fit me into their busy schedule, but determined that my front brake pads were cracked and rotor…
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  • 4/25/11

    Wonderful shop. Very knowledgeable and helpful. Willing to take extra steps to insure contentedness with their work.


  • 4/24/11

    I took my car to Bill Nelson Automotive to replace the front brakes which not only needed replacement but were squeaking badly. They did a great job, it didn't take too long, and no more squeaks!


  • 4/4/11

    I have been taking my vehicles to Bill Nelson's Shop for about 15 years. I have always received excellent service, being driven to work and picked up at the end of the day. I drove my last car 188,000 miles with the maintenance that it received from this shop.


  • 3/10/11

    Took my 05 Silverado to Bill Nelson's for a propane regulator rebuild since I had them do a propane conversion a few years ago. My 05 runs on either propane or gas. have had no problems untill the regulator went out. They did an excellent job. They are the only…
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  • 3/9/11

    I've been needing a brake job for a few weeks now, and keep running out of time to do it. Yesterday I had a business meeting that lasted a few hours, and Bill Nelson's Auto snuck a brake job in while I was tied up! They were so…
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  • 3/7/11

    I just wanted to take a moment to thank the Bill Neslson team for doing such a wonderful job tuning my car for emissions. Still going strong and for the past three years I have passed with flying colors. Though I do not drive this car daily prior to me…
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  • 3/1/11

    Best Shop in town! I wouldn't go any other place! Bill & Tony do a great job of fixing it right the first time and on time. I've been using Nelson's for years now, and would not hesitate to reccomend them to anyone needing auto repair service. Oil changes, tune-ups, and full engine rebuilds.... these guys do it all!

Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Bill Nelson's Automotive Service is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.billnelsonauto.com/ for more information about this automobile repair shop's services.