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Altra Collision Center, Phoenix 85032

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validated reviews (109)
Av. Rating: 5.0

  • 8/31/17

    Excellent Body Repair! My 2011 Range Rover Sport looked Amazing after they installed and painted a cosmetic plastic piece and re-installed my Range Rover letters on my hood. They went above and beyond expectations by washing & detailing my vehicle. Brock was a breeze to work with, he is a perfect representative for Altra Collision. I will definitely use them again and I highly recommend this shop.

  • 6/27/17

    2 nd. time to this shop. Why? Easy answer friendly, courteous, knowledgeable. Explained everything need to do to get estimate and work with insurance company. Kept me up to date frequently. Everything done was spelled out and costs. Car was immaculate,when I Picked it up when promised.

  • 6/20/17

    Once again Roger and the crew at Altra Collision took care of us after a wreck in our work vehicle. Altra has worked on 5 vehicles of ours over 10 years. They do fantastic work and I wouldnt take my vehicle any where else. They are very professional and take pride in their work and it shows.

  • 6/20/17

    Kelly and his crew are the best! After an embarrassing and costly run in with a cement pole in a parking lot in my RV, he was nothing but compassionate, thorough and cost efficient. He walked me through every step of the way, He did all the heavy lifting with…
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  • 6/9/17

    This was a great shop not only did they keep me informed by text messages but they really tried hard to get it done quickly since I was paying for my own rental car! Great people great experience thank you very much!!

  • 6/8/17

    I am so glad that I "found" ALTRA. From the outset, the staff was friendly, up front, informative, professional, and pro-active in getting my car in and out of their shop on time. I had a deadline, which they met with 2 days to spare (the work I…
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  • 6/7/17

    Nice job, great people ,really professional..

  • 5/30/17

    we had the best experience Dealing with Rodger at Altra collision. Very personalized service, texts to keep us up to date on the repair and a great job on the collision repair along with the extra work we had done at the same time. Very reasonably priced and a pleasure to deal with.

  • 5/26/17

    Extremely friendly staff. I felt comfortable they would make my repair a priority. My car came back to me in perfect condition. The repair was also completed within the time frame estimated. I will know where to go if I need repairs going forward.

  • 5/22/17

    Excellent service, knowledgable company, attentive employee's & kept well informed.

  • 5/18/17

    Excellent service. Brock was awesome from the time I walked in to get an estimate to the time I picked up my car. They are very thorough and keep you posted on the status of the repair by calling as well as text. Car was repaired quickly and professionally-looks great. Thank you!

  • 5/11/17

    Everyone I spoke with there was very friendly and helpful. I received an estimate for body work and actually ended up paying a little less due to a part I ended up not needing and they finished in the time frame quoted - two things that rarely happen! They worked with me and Enterprise, which was very helpful and convenient. Great people and honest work! I highly recommend them.

  • 5/9/17

    Altra Collision went above and beyond in our repair experience. From our initial inspection, where they invited me in to their comfortable waiting area and didn't mind as I nursed my infant, through pickup with a smile, it was the best experience I've had with anyone in the auto industry.…
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  • 5/7/17

    I can't imagine a better repair shop anywhere. Super friendly and responsive. The repairs were flawless. If I ever need another collision shop I won't even consider anywhere but Altra.

  • 5/3/17

    Flawless work. Flawless service. Fair price. Best body shop I've ever used. Brock's estimate on my fender bender was on target. He promised the car would be ready for pickup on the third day, and it was. (He even touched up some minor surface blemishes that were not…
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  • 4/28/17

    Altra Collision and Roger were awesome. The front bumper on my mother's Corolla was barely hanging on and they replaced it within 48 hours, brand new. They washed and vacuumed the whole car as well. Looks great!

  • 4/4/17

    These guys also do detailing and aftermarket accessory installation. Took in a bunch of aftermarket accessories for them to install, they also had the door panel sent out to an upholstery shop to repair for material that was separating while the car was in their shop. Did a great job…
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  • 3/22/17

    This was actually a motorhome, gouged along one side, panels needing replacement and/or repair and painting. Roger and his staff did a superb job, looks like new. Also, very courteous, good follow through. Arranged for a detailer to wash and wax the unit while on his premises. The next time I need any body repair, auto or otherwise, I will definitely take it to Altra.

  • 3/19/17

    Very friendly and they do excellent work. Cant tell if there was ever any issue. Have had bummer fix ups twice with them and will definitely use them again if needed.

  • 2/9/17

    nicest people and honest. I had taken off part of my front bumper, hit a metal fence. they were able to fix it like new without having to get a whole new bumper. Cost next to nothing (we keep our cars from new till death and this one was 8 years old at the time!) I'll always recommend this company!

  • 11/11/16

    The work was excellent and reasonably priced. I was able to get the car in quickly and it was done on time based on their forecast. I have used them before and will certainly use them again if i need body work.

  • 10/20/16

    The repairs they made on my car were spot on. The color matched perfectly and they got it done a day early. Their communication was exceptional and they explained everything they were going to look at and price at the beginning and in the end went over all the repairs they made. Extremely thorough. Best body shop I've ever visited.

  • 10/1/16

    Excellent customer service...very detail oriented...very pleased with the repair of my corolla. This is why I am a repeat customer!

  • 9/10/16

    Roger and his people did a wonderful job on my truck. You would not be able to see were the damage was.In my opinion, this is five star company. Curly Helm.

  • 8/23/16

    excellent service - did everything to bring it in early. great people to work with

  • 8/22/16

    I was referred to Altra Collision by my insurance agent. The repair work performed was the finest quality. They kept me informed of their progress and completed the work ahead of schedule. They are an excellent auto body shop.

  • 8/13/16

    This is blue diamond was very pleased with the work that I did altra collision center are excellent from start to finish 100% recommend

  • 8/5/16

    Excellent customer service. Our vehicle was only in the shop for a couple of days until we could pick it up again. Very pleased with the work done and the treatment they provided. Highly recommended.

  • 7/19/16

    Wow. Great service and super fantastic repair. I was reffered to Altra Collision by a good friend and now I know why she gave Roger and Kelly at Altra raving reviews. From the personal service and attention I received from the first day to the day I picked…
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  • 7/18/16

    They were Awesome took care of everything from the rental car the insurance company they kept me updated on the repairs, the damage to my truck was undetectable when I picked it up. I will use ALTRA COLLISION CENTER in the future & Highly recommend them Thank you Roger truck looks Great!

  • 7/9/16

    This shop and it's people are so super great! friendly, courteous and they did an excellent job on my car. I was hit twice in one day, had both front end and back end damage and they were able to fix it in 2 days!! They Rock and I would recommend them to anybody!!

  • 7/8/16

    Very professional shop to deal with. Kept great communication with updates and very reasonably priced. Excellent work, can't even tell my car had been hit.

  • 6/27/16

    I Had never used Altrea before, but had a pretty good feeling about their company once they examined my car and walked me through with all of the repairs they thought I needed... The displayed and demonstrated honesty, professionalism and overall knowledge on how to fix my car. …
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  • 6/24/16

    These guys did an excellent job on my HHR and saved me some money to boot. The paint match is perfecto! Always great to do business with people who keep it real and are good at what they do-I highly recommend this shop.

  • 6/9/16

    I have been here 3 times now and this place does outstanding work! I recommend this place to anyone and everyone! they are friendly and give great prices with high quality work! i will come back here for any future needs!

  • 5/30/16

    Great job by Roger and the whole shop crew for repairs on our vehicle. Repairs turned out very, very well and at a reasonable price. Highly recommend this shop!

  • 5/25/16

    They were very nice with the customers. Friendly and answered any questions at anytime. They got the color of my car correct and it was a Pearl White. We had worries on that but they did a GREAT job. I would suggest anyone to go there anytime!!

  • 5/16/16

    outstanding. very professional with a great attitude. car looks fantastic. did exactly what they said they would do. very trustable

  • 5/3/16

    AMAZING EXPERIENCE!!! Roger will take you every step of the way, from the time you first meet him to the time you pick up the car along with a text message to a link to see your progress. Roger will be there to answer any questions, update you on the…
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  • 4/28/16

    The work was excellent, on time. Roger was very professional, kept me informed of the process and parts to be use for my car. The paint matched exactly and my car looks great. Thank you.

  • 3/28/16

    Altra Collision did such a super job of fixing the front of my car!!! I couldn't believe how perfect it looked when I picked it up! Like the collision never happened!!!

  • 3/13/16

    Altra did a great job with my car. The owner, Roger was a real pleasure to work with and I would recommend them to anyone who would have the unfortunate luck of needing body work done!

  • 3/3/16

    Roger and his team did an excellent job. Roger clearly explained what needed to be done and different options. After the work was done, he explained what he did. The work was excellent; the car looks great! In addition, Roger and his team were friendly and helpful.

  • 2/17/16

    Altra did an excellent job. Paint matches exactly. Can't tell there was any damage to the car. Lifetime guarantee as long as I own the car. Needed a rental car and they have a special price with Enterprise. Staff very helpful and pleasant. Will use them again.

  • 2/14/16

    Excellent reasonable repair on smashed front bumper and destroyed headlight

  • 1/22/16

    Altra did an amazing job fixing my back bumper. They kept having problems with the other guys insurance but they took care of it very professionally. They kept me updated daily about what was going on with my car. They were all very kind to me. I would definitely take my car back there again if I had to.

  • 1/20/16

    I've taken 3 different vehicles to Altra Collision over the past few years. From a truck that had $10k worth of damage to a car that had minor damage to the rear bumper. Each time these guys are extremely professional, knowledgeable and polite. They answer any and…
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  • 1/19/16

    Altra did an excellent job with repairing my car. Kelly was extremely helpful getting all the correct information together for my insurance company and followed up several times before, during and after my car was fixed, Roger was great with not only explaining everything to me; but, the awesome job he did. My car looks brand new again!!

  • 1/16/16

    Have been to Altra Collision twice now in the past 5 months. Both times my truck was returned to me in like new condition. Roger and his staff are absolutely the best to work with and I highly recommend them.

  • 1/14/16

    Car looks unbelievable. Looks brand new. The work and customer service was TOP notch. Car was ready when it was promised. I will be taking all repairs to Altra from now on. Roger was so amazing to work with. Have him detail it too! Black is the most difficult to color match and buff. You will not be sorry!

  • 12/19/15

    I would highly recommend Altra if you desire excellent workmanship. They may not be the least expensive, but the value is there. Roger is a great hands on manager and will make sure that you are satisfied. i could not be happier with the work performed on my Vehicle.

  • 11/26/15

    If you're looking for the most reliable body shop then look no further than Altra. Roger & his crew are the BEST!!! They go the extra mile to make sure the job is done right & you're completely satisfied. They know what they are doing & offer the…
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  • 11/24/15

    Roger Douglas and his team did an outstanding job on repairing my car. He was very professional and explained all that needed to be done. He kept me informed through out the process. He had stated it would take 2 weeks to complete the job. I picked…
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  • 11/18/15

    I was extremely satisfied. Really knowledgable, and extremely kind. Did their best when it came to handling the insurance claim, and getting me into a rental vehical asap.

  • 11/13/15

    I never write review but i decided to take few minutes to do it this time. Altra was referred by my agent from Allstate. This is the BEST experience I had by far with any companies in this field. The crew was very friendly and caring and they did a…
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  • 11/6/15

    They repaired the front bumper and a roof dent within a very reasonable time frame and cost. The work was first rate and customer service was excellent. Will use them again in the future.

  • 10/15/15

    Altra did a fantastic job repairing my car. The owner, Roger, was honest and friendly and very accommodating. (Roger lives near me and made it easy to drop off the car; he even returned it to me at my house!) The car looks perfect -- you can't tell…
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  • 10/15/15

    I can not say enough good things about this shop! From the ease and speed of getting my estimate, getting my insurance approval and scheduling the work to be done in two days was wonderful. And to top that off my car was repaired to perfection in record time. They…
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  • 10/2/15

    The shop did a fantastic job in repairing the car, which was great. Furthermore, the car was returned to me in clean condition that exceeded my expectations - they are fantastic!!! Thanks guys at Altra.....I recommend them to anyone.

  • 10/1/15

    Outstanding work and service - as always. We bring all our vehicles here - Roger and his team do the best work anywhere! I highly recommend Altra for all your automotive needs!

  • 9/17/15

    If you are looking for down to earth, honest people that do quality work and go the extra mile, then this is the shop for you. This shop did great work on my vehicle and exceeded my expectations. This is a local business doing things "the right way".

  • 9/16/15

    Roger Douglas and his team did a fantastic job repairing body work on my '96 Mercedes Recently inherited and having been in the family since newly purchased, there is a lot of sentimental value to this vehicle and the Altra team turned it back to me looking like new. I will always think of Altra first when needing collision work done and will gladly recommend them in the future.

  • 9/11/15

    Very friendly and prompt service. Everything done as requested and promised. Actually deliver faster than expected.

  • 9/3/15

    This is the second time I've had to take my truck to Roger and I could not be happier with the result. I had a tight time table because I leave for the military soon and everyone was super accommodating to make sure I had my truck all squared…
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  • 8/14/15

    Very friendly and easy to work with. Did an excellent job on repair. Communicates great on status of repair. Super place

  • 8/9/15

    I have been going here for at least 10 years with at least 8 different cases and have gotten wonderful service and quality results. I will go nowhere else.

  • 8/8/15

    Everyone at Altra was fantastic. Roger kept me updated on the status of my car and called me a couple of times to let me know how it was going. Roger made sure to the best of his ability that all parts replaced on my car were factory parts. …
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  • 8/8/15

    Great experience with this team. They were able to take my car within a day, have it ready when promised and I'm very pleased with the results. Not the kina of service you hope you require on a regular basis but when/if I do, I be back.

  • 7/26/15

    Courteous staff. Job completed on time and car looked great.

  • 7/16/15

    I was in a pretty significant rear end collision in which I was pushed in to a car in front of me. I had a large repair job. Altra was amazing with their communication. They inspected it and had an estimate back the next day and then kept me…
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  • 7/8/15

    Brock, Roger, Kelly and rest rest of crew at Altra strive to meet and exceed customer expectations. They made my recent bumper repair look like new. Consider this shop if your looking quality work at a fair price.

  • 7/6/15

    This was my third experience with Altra and they were all very much the same... Outstanding... thats why it was my third time. I can't say enough about the total experience... they handled everything like PROS... I was in and out, my paperwork was ready when I walked in the door,…
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  • 6/12/15

    Roger works on all of my vehicles and my kids vehicles. He does a great job and backs his work. He is the only person I will allow to work on my vehicles.

  • 5/30/15

    Excellent, prompt, and very reasonably priced service. The car looks as good as new and the repair was completed sooner than the original estimate. Customer service was outstanding. This is my second experience with this shop (different cars) and both experiences have been excellent

  • 5/13/15

    Admittedly, I am not a collision repair expert, but I was amazed at the repair done by Altra Collision Center. The cost was very competitive (I got a 2nd bid), and they kept me posted throughout the repair process. It now looks every bit as great as it did…
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  • 5/10/15

    New to Phoenix and after a police car ran into me, I selected ALTRA for body work. Excellent work, very comprehensive, and service I trust. I would recommend to friends and family and if needed use ALTRA's services again. Found them on Garagefly and gave them my business based on reviews and support provided by Roger, the owner.

  • 5/5/15

    EXCELLENT customer service + EXCELLENT work = ALTRA! I experienced great communication through the process of having my car repaired. They went above and beyond with the rental car arrangements! My car looks as good as new! I HIGHLY recommend Altra Collision and I am so grateful that I was referred to them by my mechanic!

  • 5/2/15

    The vehicle looked like new when returned. Excellent job.

  • 3/18/15

    Car accidents are stressful! My insurance company was challenging. My rental car company (Enterprise) was a nightmare. But Altra was my night in shining armor! They were very professional and quick. They kept their word about everything, and finished fixing my Civic early. The car looks as good as new, and we are very grateful. Thank you Roger, Kelly, and Brock!!

  • 3/10/15

    Altra was recommended to me by a friend. They did a great job fixing my car. I was pleased with their estimate, the repair looks perfect, and done on time. I highly recommend Altra Collision Center.

  • 2/9/15

    Customer service was beyond expectations. Everything was taken care of without question. The owner took personal care of my claim & staff was equally considerate. If you have body & paint needs I would consider Altra Collision without concern, you won't be disappointed.

  • 2/9/15

    We have unfortunately, been in one too many accidents in the last few years. We have taken are vehicles to Altra for the repairs and have been extremely happy every time! The friendly customer service, the detail taken in the work, the timely matter of the repair all are why we will be repeat customers! We love this place and give a huge thumbs up!!

  • 1/19/15

    Great customer service kept me up to date on everything that was being done not to mention my car looks great. Love this shop they always do an awesome job and are very quick to get your car back to you!

  • 1/11/15

    We've used these guys twice and both times their service was outstanding. They even offered to drop off my car after service was complete.

  • 1/6/15

    This shop was highly recommended to me and as a first time customer,I was totally satisfied with the quality of Altra's work. Not only will I use them in the future but will refer Altra to others.

  • 12/20/14

    Roger treated me fair & seems like a straight shooter. I would use him again. A+ so far.

  • 12/2/14

    Got a couple quotes before choosing Altra Collision. They were, by far, the most reasonable quote. I had used them before with excellent results, and, again, was not disappointed. They charge less for labor, charge for less hours, and, about the same for parts. You will not be disappointed with this shop.

  • 9/18/14

    Altra had done work on our motorhome. Perfect match in paint when replacing a lost water heater door. NOW Roger,Brock and Kelly were first in our mind to repair our Chrysler 300. We picked up a perfection job today! Thank You Altra!

  • 9/16/14

    Rodger and team repaired our car on three occasions. Excellent results, insurance coordination and customer service.

  • 8/25/14

    Best service anywhere!

  • 8/8/14

    Altra Collision Center did a fabulous job on my car. They were fast and efficient and handled everything from the insurance estimate to the rental car. Roger, Kelly and Brock went out of their way to keep me calm and to make my car look brand new. I highly recommend Altra Collision Center to everyone.

  • 7/17/14

    Great service, delivered before estimated date/time. Friendly and the quality of the work on my car was very high.

  • 7/1/14

    We have had multiple claims handled by Altra and they have done first class work, along with first class service every time. Even when we have had time restraints, Roger and Kelly have found a way to get things handled. Having a car repair is never without stress, but these guys help make it so much better. Thanks Kelly and Roger!

  • 4/23/13

    Outstanding quality and service with a smile! I have had three of my vehicles worked on at Altra, both body and mechanical. In all cases I was 100% satisfied with the work. I highly recommend their detail service too. My 1999 Ford truck with 277K miles looked like it rolled off the showroom floor when they were finished with it.

  • 12/8/12

    Can not say enough about the excellent quality of workmanship done on my Avalon. The people were great to work with. If your car needs repair, in my opinion Altra collision center is the place to go.

  • 12/1/12

    Excellent customer service, willingness to explain the process and work with customers on unsatisfactory parts to get the issue resolved.

  • 11/28/12

    This is the best body shop we have ever used. Since moving here from Phoenix 8 years ago, we have had every car repair performed here. Altra is fast, economical, and the work is excellent. Very professional in every area. So glad to have found them - especially since I seem to need them more than I'd like to!!! :o)

  • 11/28/12

    They were GREAT! They kept in constant contact with me about my car. The communication was fantastic and they were so friendly. I felt safe leaving my car in their hands. Highly recommend

  • 11/17/12

    Not only did the paint and body come out perfectly on my vehicle but they also did mechanical service on the vehicle as well. I will use them for all my auto needs in the future and recommend them to anyone I know.

  • 6/18/12

    Great work, Superior Service. Just a note to say thanks for the repair on my Audi A4. As an "out of pocket" customer, I found the price to be quite reasonable, everyone a pleasure to interact with and the results spectacular. The detailing of the vehicle was above and beyond my expectations. It looks like new both inside and out. Thanks again.

  • 6/13/12

    Altra Collision provided us friendly, professional, thorough and efficient service when they repaired our Lexus SC430. They went way beyond and did it with a smile and friendly touch, things that are sometimes lacking in the car repair industry. Thank You, Thank You, Thank You Roger and Kelly.

  • 4/2/12

    I brought my car to the shop to get an estimate to repaint it. Roger suggested a full repaint was not necessary. Instead he believed a full detail and some isolated touch-ups would bring better results. My car looks INCREDIBLE!! He was true to his word -- they have a customer for life now.

  • 2/1/12

    altra collsion is professional, timel, friendly, talented, & efficent. they repaired a competitors poor workmanship to show-car standards in a week. this is my first experience with this facility and they are "keepers". if you are a potential customer reading this review, ask yourself, why aren't you using altra collision center? you'll be glad you did !!!

  • 12/6/11

    My car was in and out quickly and it was perfect! Very honest and hard working. Plus, the car was spotless inside and out when I got it back.

  • 12/5/11

    Very honest and realistic with estimations of service needed to vehicle. Quick service with quality work! Would absolutely use them again.

  • 12/5/11

    Had the bed of my truck fixed.

  • 12/2/11

    Altra has done work for me on four occasions and their work has been outstanding. When I call, the phone is always answered by a real person even when I called one time after hours. I am 100% satisfied with the work they have done on my cars. I would highly recommend them.

  • 12/2/11

    Great work by Roger and his crew. Attention to detail and quality of workmanship are the reasons I would highly recommend Altra Collision Center. I have had two vehicles repaired and both were great experiences.

  • 12/1/11

    Altra Collision was recommended in a pinch as an alternative to the long drawn out process I had been going through with my insurance company, so I was wasn't sure what to expect. Altra was amazing - I called and a person answered the phone, not a machine, they…
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Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. Altra Collision Center is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit for more information about this automobile repair shop's services.