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ABC CARSTAR Body & Frame, Prescott 86301

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validated reviews (70)
Av. Rating: 5.0


  • 9/2/15

    Great customer service and they made my car look like new. Definitely recommend them.


  • 9/2/15

    Second car we have taken here. Won't go anywhere else.


  • 8/31/15

    Great job!


  • 8/25/15

    I wouldn't take my car anywhere else! I have had two vehicles repaired at ABC Carstar, and both times the service was fabulous. The people are great, and my cars looked like new.


  • 8/10/15

    Outstanding service! Start to finish this has been my best auto-repair experience. The initial estimate was thoughtful and reasonable, the text updates on the status of the repair alleviated a lot of wondering/waiting, and the general attitude and helpfulness of everyone there made this as much of a pleasure as car repair can be.


  • 7/28/15

    Very friendly and professional! Would highly recommend!


  • 7/24/15

    Fantastic folks! Very thorough and patient with all my questions. Work completed on time, and very nicely done!


  • 7/21/15

    ABC was great to deal with. Made everything very clear and easy. Highly recommend!


  • 6/29/15

    Very happy with customer service and with the result; car looks like new. Would definitely recommend.


  • 5/22/15

    Excellent service, job nicely done and when promised. They made it easy for me with a rental car service as well.


  • 5/21/15

    Great, Great Customer Service..


  • 5/11/15

    Very pleased all around -- great communication and customer service, excellent workmanship. Highly recommended. Thank you!!!


  • 5/4/15

    Outstanding service from the moment I called them. They call the rental car place to pick me up and my vehicle was done on time.


  • 5/1/15

    The work was done in a timely manner. The new paint is excellent. Should the need arise, I will certainly return to have any work done. I was kept informed thru the entire process.


  • 4/27/15

    The damage was minimal, but all details were looked at and considered. New parts were used instead of repairing the damaged ones. Color match perfect on paint and finished in 1-1/2 days. Great cust. service, excellent work. my 2nd time using them. I would rate them at 10 but I guess 5 is the limit. Jeff N.


  • 4/7/15

    I was referred to these fine folks via esurance, my insurance co. I cannot say enough great things are my experience with ABC. Steve was right on the estimate to the penny. I was sent photos of the progress of my car as it was repaired. …
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  • 4/1/15

    ABC did an excellent job repairing my van! My car was ready when they stated it would be and the staff were friendly and professional. I appreciated them calling the rental car agency to arrange pick-up and drop off for me as well. I would definitely recommend ABC to a friend.


  • 4/1/15

    Your repairs are like the damage never occurred. Your employees make one feel like family. GREAT job, GREAT people. Thank you. ~J~


  • 3/31/15

    Beautiful repair, looks perfect as new. Completed as expected on time. They also detailed the car to look brand new. USAA recommended them as their repair shop. Glad I did. Very helpful folks.


  • 3/26/15

    was very satisfied.


  • 3/24/15

    Excellent repair job. Very efficient, friendly staff, who kept me informed so that there were no surprises. I highly recommend this shop!


  • 3/20/15

    I received excellent service from the ABC Carstar Body & Frame Co. located in Prescott,AZ There staff handled my claim quickly and efficiently and the work that was done on my Toyota Corolla was completed well before the promised date. I would highly recommend them for all of your body and frame work due to a accident or collision. Richard Prescott Valley,AZ


  • 3/2/15

    Couldn't say enough good things about them. Excellent from start to finish in everyway. Great staff. Excellent work on a hail damaged car.


  • 3/2/15

    Excellent Job! Finished 2 days before promised. Would definitely recommend to friends.


  • 2/18/15

    Awesome repair, looks like new. Only negative was car was returned to me somewhat dirty, should have been cleaned.

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  • 2/17/15

    Excellent work on the rear of my Highlander. Looks like it just came off the showroom after being rear-ended. The work on my wife's Honda two years ago was also well done.


  • 2/17/15

    Great work!


  • 2/10/15

    Nothing but 5 stars for this business. Spotlessly clean office, friendly and efficient staff and the repair was done perfectly. They worked directly with our insurance company so we weren't caught in the middle as a go between. Would highly them for all of your paint and body shop needs.


  • 2/9/15

    Great service and communication. Excellent job repairing and painting vehicle. Highly recommend. Thank you Steve and DeNeen!


  • 1/26/15

    Carstar did a wonderful job from the beginning. They set up an appointment 1/2 hr after the claim was submitted, amazing service from start to finish. The repairs were perfect, all the staff extremely friendly and courteous. I recommend ABC Carstar, and thank Farmers for sending me there.


  • 1/15/15

    Great service and kind employees! Always kept us up to date with what was happening with the car. Brownie points for returning the car cleaner than when we bought it!


  • 11/4/14

    Hard to find somebody that does good work these days. These folks are very good. This is the second major repair they have done for me and I could not be happier. Best painter in the State!


  • 10/30/14

    Very satisfied with repair and people.


  • 10/29/14

    Great Shop, Great people, and a Great job repairing my car. What more can you say?


  • 10/17/14

    I can't say anything but praises for the professional image of all the workers we can in contact with. This company was totally the best from start to finish. Another reason we are glad we moved to Prescott. Thanks.


  • 10/6/14

    Thank you to all at ABC Carstar! Very courteous, efficient, and professional operation. We are pleased with the work done on our car. Smooth interface with insurance and rental car.


  • 10/2/14

    I really enjoyed my experience with the people at CarStar. All were extremely nice as well as professional. If faced with another accisdent I would use Carstar again.


  • 10/2/14

    Very happy with the customer service received by the front desk staff. The insurance claim went very smoothly due to their professional service. The body work was top notch and car came back to me as if it had just come off the showroom floor. I highly recommend ABC and I will return to them in the future.


  • 9/25/14

    Excellent service. The car was like new when the repair was completed. Everyone we worked with were very friendly and professional. We highly recommend the shop.


  • 9/11/14

    Outstanding customer service, Work was done in a veery short period of time, drove me to car rental, kept me informed of all that was going on . Would defently use them again!


  • 9/8/14

    Great work and great employees. Everything went exactly as I was told and repairs were perfect.


  • 9/4/14

    My experience with ABC Carstar has been excellent. After my car was hit, everything was handled with efficiency by Carstar. They even called my insurance company for me and then drove me to the rental car agency. When I got my car back, it was perfect - looked like nothing had happened at all. I would recommend ABC Carstar to anyone looking for first rate service and repairs.


  • 8/25/14

    Their service was prompt, honest while providing excellent customer service & workmanship.


  • 8/19/14

    Body work on Lexus. Very customer friendly shop. Quick and competitive priced resume. Great reputation around the area. Work was done on time and on price and car returned in excellent condition. Very efficient quality operation with professional, knowledgable and friendly staff.


  • 8/12/14

    We had a wonderful experience from the moment we called to make an appoitment until we picked up our car.


  • 8/12/14

    The best service ever. Thank you guys!


  • 8/5/14

    Unfortunately, I had a close encounter with a delivery truck, but, fortunately, I knew exactly where to go as I had been there before...Carstar! From beginning to end, the customer service in every respect was excellent. Steve and his crew treat you like a friend, are efficient with an…
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  • 7/24/14

    ABC was wonderful to work with. They kept me up to date on status and worked with my insurance company. Was pleasantly surprised when I picked up my car and it had been detailed and the car looked great!


  • 7/16/14

    Hi Fives All Around. Great Work. Great Customer Care. Great People! A bright ray of sunlight in a "normally unpleasant" experience!


  • 7/11/14

    WOW!!! YOU MADE MY ROGUE LOOK LIKE NEW AGAIN AFTER SOMEONE HIT THE BACK IN A PARKING LOT. I WAS ALSO VERY PLEASED WITH THE EMPLOYEES, SO FRIENDLY AND HELPFUL. JARRED GAVE MY HUSBAND A RIDE HOME WHEN HE BROUGHT THE CAR IN, AND PICKED HIM UP THE MORNING IT WAS READY TO BRING HOME. WE REALLY APPRECIATE ALL YOU DID. THANK YOU SO MUCH, MIKE AND JOAN


  • 7/1/14

    Tremendous folks! Very professional and friendly. I could tell right away that they were very organized and detail-oriented. They handled everything with the insurance company. And I honestly think the car drives better now than it did before the accident!


  • 6/25/14

    Very nice job on a repair to RF fender. The work was finished a day earlier than promised.


  • 6/24/14

    My hubby got hit by a truck...at slow speed in a parking lot. Car star fixed the door that had been crunched in and repainted the side of the car so it looks brand new, for a 14 year old car. The service was excellent and work with the insurance company seamless.


  • 6/9/14

    My car's rear bumper made contact with a low stone wall. The wall won. The repairs were excellent and the cost was surprisingly low. The staff was very professional and friendly. The entire exterior was washed and the interior cleaned. If there were 6 stars, ,ABC would get them.


  • 6/9/14

    I was extremely pleased with ABC Carsta in Prescott from my first visit for an estimate through completion of my repair. They were very professional, polite and timely. They knew I had an important appt. In a few days and they made sure the work on my car was done in less than 2 days. The whole experience was just great.


  • 6/2/14

    Second positive experience with ABC Carstar, Prescott. Rear passenger tire tread tore off tire main body. While whipping in the wind at 70 mph, wheel- well area was rippled with damage: sheet metal, underneath support struts all gone, well liner and mud flap gone, tailpipe and tailgate damaged. Repair result...perfect,…
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  • 5/21/14

    This is the second time I have used this shop in the last 5 years and I am incredibly satisfied with their work. They have a very friendly staff and Steve provided great communication keeping me apprised of progress.


  • 5/11/14

    My car looks brand new after the excellent work by ABC CarStar. Everyone there is wonderful to work with; very friendly. They did exactly what they said they would do, and with a smile. I would work with them again and would recommend them to all my friends.


  • 5/8/14

    ABC Carstar is a very professional team. From the start they were honest and kept me in the loop as my truck was being fixed. They finished ahead of schedule, I would defiantly recommend them to anyone!


  • 5/7/14

    Very good work good people to work with nice to still have people like them. I will tell others about your shop


  • 5/2/14

    Wow, is all I can say about this remarkable team they have put together at this facility. I knew the min I walked in I was in safe, HONEST hands, from the time I dropped my car off, they set up the rental car, called me with updates on progress…
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  • 4/29/14

    This was my first experience with an accident and body shop in Prescott. They were incredibly helpful, professional, informed and overall acted like I was a family member!!! My car came back better than new, perfectly repaired, and spotlessly detailed-quality clean!! I am so impressed that I can't wait to tell all my friends about this place!!


  • 4/15/14

    I would highly recommend Steve and his crew at ABC Carstar to all! Not only was the work amazing but the customer service is great as well. I have the opportunity to use them 3 times in the last 2 years and would give them a solid 5 stars each and every time!! A true asset to our community!


  • 11/16/11

    Great service - above and beyond. Cameron really got it done and saved me some money too! My jeep looks like new - they even cleaned it up for me! Thanks guys - hopefully I won't be seeing you very soon, but if I do need service, I'll definitely be back to you!


  • 11/11/11

    We are very happy with your work and the fact you were able to save us $140!! We appreciate it.


  • 3/14/11

    Steve, Camron and the entire staff were extremely easy to work with. They were honest, ethical and did an outstanding job on our car. They kept us informed of the progress and finished on time, as promised. I am extremely satisfied with their service and their work. You have earned my future business. Thank you!


  • 2/14/11

    I have never had a better quality repair, and the customer service I recieved from Cameron Snow went above and beyond all expectations. Thank you it is nice to know a lady can go get her car fixed and not feel taken advantage of. I will send people your way for sure.


  • 2/9/11

    Awesome shop! Everyone is so professional and curtious. Your satifaction is their priority.


  • 2/6/11

    Prompt, honest service. Worked with me while negotiating payment from other party. The quality of the work is very satisfying.


  • 2/4/11

    I have complete faith in this body shop. This is my third experience here, and they have all been wonderfully positive. The work is of high quality, the pricing fair, and the service is everything service should be. I'm happy to recommend this place!

Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. ABC CARSTAR Body & Frame is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://www.carstar.com/abc/ for more information about this automobile repair shop's services.