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5 Star Collision Center, Tucson 85713

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validated reviews (248)
Av. Rating: 5.0


  • 8/7/17

    Excellent in everything. I was able to drop the car off...they provided a rental vehicle at minimal charges...the front bumper was repairable and kept my costs low....and incredible work....and they detail your car before pick up. Most impressive place I have been to...if there was 10 stars...I'd pick that....


  • 7/19/17

    We received exceptional service from the trustworthy and capable people at 5 Star Collision. The quality of their work is exceptional! The front bumper fits well now and is secure. Thank you, 5 Star!


  • 7/18/17

    5 Star repaired and restored rear end Cadi damage to like-new condition for 40% less than replacing with all new parts, which were not needed. They did top-notch work on my wife's Audi and my former Lexus. They are located a few minutes off I-19 and have an inexpensive rental waiting. I give them the highest rating. Very satisfied!


  • 7/14/17

    These guys really are 5 STAR! They did an awesome job on my pristine 2001 Ford F350 T/D. Angie & Mark were very attentive to my needs, the shop is clean & well organized, and all the staff treats you like family. You can't go wrong using these guys for your autobody repair needs.


  • 7/13/17

    They serve coffee in the waiting room. The staff is very friendly and professional. They worked with the insurance company and rental company. They completed their work in a timely manner and they did an excellent job on the repair. Not only did they do the car repair, they did a detail…
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  • 6/12/17

    5 Star Collision Center did an excellent job on my vehicle! My vehicle needed the quarter panel repaired and 5 Star Collision Center completed my vehicle on time and had it looking brand new. In addition, the staff here is great! They helped me get a rental and made…
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  • 5/26/17

    Five Star, Thank you on the nice job of our vehicle. This is the 2nd time we have used you guys. although we could of done our 2nd car in Phoenix we preferred to go with your body shop.


  • 3/15/17

    I will never go to anyone else for all my family car issues! They are professional and do exceptional work!! They go beyond that call to make the customer happy and make sure the work is high quality. I am a dedicated customer for life!!! Mark and Letty are incredible. I highly recommend this place!!


  • 3/9/17

    This repair shop is great. I would tell everyone to go there if needing repairs. They go above and beyond.


  • 3/3/17

    Backing into my garage (only way for our two cars to fit) ... I was distracted by traffic on our street (my story & I'm sticking to it) ... I destroyed my right side mirror. I received a strong recommendation from my body shop in Green Valley about 5…
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  • 3/1/17

    Wonderful service, great work. Couldn't ask for a better experience after having my car hit. 5 Star arranged my rental car, Mark gave me a fair estimate, the work was done quickly and at the estimated price. My car is as it was before it was hit and I couldn't be happier. I would highly recommend this collision service.


  • 2/23/17

    I was very concerned about our truck getting back to the same condition or better then before the accident. Found 5 Star rating to be good on the internet and got a quote from Mark. He was very curious, informative and business like. Gave me a good impression of the company. After…
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  • 2/18/17

    I had pretty much ruined my hood and windshield by running into steel cables. I was referred to 5 Star Collision Center and I am so happy that I chose this body shop. The office staff are awesome. Letty and Angelina were saints as I had to…
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  • 11/21/16

    I could not have been more pleased and will never go anywhere else again. The service was prompt, friendly, professional ... exceeded my expectations.


  • 11/11/16

    Very exceptional body repair work AND customer service by 5 Star Collision. Mark at 5 Star always promptly returned my calls and answered all my questions. My car was ready on the date as promised. I have had several cars repaired at % Star and each and every time their work has been outstanding. Very easy to do business with and very honest.


  • 11/10/16

    Very personable and likable people. State farm highly recommended this shop to me. I've used them twice. Great people great service!


  • 11/3/16

    This is the second time I have used 5 Star and both times I have been overly satisfied! They have great customer service and have exceeded my expectations with the repairs. I would recommend them to family and friends.


  • 11/1/16

    Great service: interaction with insurance in particular- we had about 3 separate claims since we were hit by a car while arranging for the first accident. Angie made it all so easy & her crew did a great job. The car looked beautiful when we got it back. She also made it easy with the rental car. I'd recommend the firm to anyone!


  • 10/19/16

    Very happy with my auto repair. the owner Angie is super nice and will go far and beyond to make everything go smooth while your car is in her shop.Definitely I would go back if ever I am in need of auto collision repair.


  • 9/30/16

    great they work with your schedule wich I love , answer all your questions , great service


  • 9/15/16

    Great service and excellent work, everyone is very nice and polite


  • 9/15/16

    They did an awesome job the staff is all friendly and make you feel like family. Thanks for making things great! Pamela


  • 9/13/16

    I was reffered to 5 star collision by my younger brother and i want to pass on the referrals to everyone who reads this is review, that if your looking to get your vehicle fixed well and on time then 5 star collision is your ONLY choice. Angie and Letty…
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  • 9/5/16

    A tow truck had jack up my ride On my fender they popped the seam I’m glad Five Star is on my side They are the first choice for my team Five Star Collision did me good My ride looks like it is brand new With five star it is understood To do it right the first…
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  • 9/1/16

    Brought my car in and it was almost totaled. We called prior to showing up and by the time we got there they had already dealt with my insurance and everything was taken care of. Everyone was unbelievably nice. Durring the process they gave us a call keeping us updated.…
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  • 8/31/16

    They are so awesome and wonderful! Anyone who doesn't come there will be out of their mind. I'm very excited. My truck looks so awesome!


  • 8/25/16

    WOW!! What a surprise when we picked up our car. It looked like a a brand new car. Francisco, the body man, washed and wax the car. The bumper was banged up on the right rear side. Angie Jimenez, the owner, is very conscious about…
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  • 8/25/16

    Angie's and her team at 5 Star did a great job repainting the front grill for my Jeep. Great customer service, nice shop personnel and the grill looks like brand new.


  • 8/23/16

    Staff was very polite and attentive. Truck was delivered on the date that was promised. Highly recommend 5 star


  • 8/23/16

    Very nice people! Very welcoming. You can trust this shop, they do great work. I'm so happy I found them. I'm very pleased with all the service they provided to me. I highly recommend them. I will definitely use them again.


  • 8/22/16

    5 STAR COLLISION CENTER is apply named as it deserves 5 Stars in every aspect! Starting with the kind and helpful person that answers the phone, Lettie, to the great body work this business' personnel preform. We were very impressed by the owner Angie Jimenez, (not related to us).…
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  • 8/20/16

    5 star collision offers excellent service. They go above and beyond to provide the best service. Car is delivered on time and in better condition than when you take it from the dealer. Their expertise shows in every aspect. I highly recommend them.


  • 8/19/16

    Great service! The staff gives terrific service and the repairs were great! Highly recommend 5 Star!


  • 8/11/16

    I have been very impressed by 5 Star Collision Center. My car was repaired in less than 1 day. Angie Jimenez's service has been excellent. I highly recommend 5 Star Collision.


  • 8/9/16

    5 Star is a clean and friendly shop. Great customer service!! The other guy's insurance adjuster found a salvaged bumper to replace the damaged one but Angie found the bumper to be of inferior quality so she contacted the claims adjusted and arranged for a new OEM quality bumper to…
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  • 8/9/16

    5 Star is a clean and friendly shop. Great customer service!!! The salvage bumper the insurance company found was of inferior quality so Angie took care of contacting them and arranged for a new bumper to replaced the damaged one. They even washed and waxed my truck after the repairs were completed.


  • 8/8/16

    They do excellent work! Customer service was excellent (they made me laugh). Repairs were done quick! They kept me informed the whole time.


  • 8/5/16

    What an amazing job & fantastic service! My car was repaired quickly and looks brand new! I'm amazed on the professionalism to quality of the work! I would never go anywhere else in Tucson!!! You are treated like family & not a number with a company trying to make there daily quota! Thanks Guys!! You rock! Thanks again!... dj


  • 7/30/16

    The job was done really good. They have great customer service. They helped me with everything so I didn't have to!


  • 7/27/16

    On a vist to Chicago I damaged my truck, getting back to Tucson we were not sure where to bring for repair. on a personal recommendation we brought it to 5 star collision. Not only did they do an exelent job, I had to go out of town…
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  • 7/22/16

    I was completely satisfied with the service I received from Angie Jimenez and her staff. My repairs were completed in one day and done very well. Angie and her staff believe in customer service and I will definitely reccomend her business.


  • 7/21/16

    I had a loose fender panel on my 4Runner after it loosened up after I had a tire blow out on I-10. 5 Star did an excellent job of repairing my clips. The work was excellent and was exactly what had been quoted during the initial inspection. I highly recommend them.


  • 7/20/16

    Good communication. Car was picked up at our home and pictures were sent during the repair. Repair looks very good and the repairs were explained in detail.


  • 7/20/16

    This is the third time I have had to have repairs on two different cars I have owned and I think the service, timing, quality of repairs and customer satisfaction is of the highest quality and would recommend Five Star Collision Center to anyone and everyone. The business ethics and customer care is outstanding!


  • 7/19/16

    This shop is amazing, great customer service. My vehicle looks brand new. Definitely would recommend 5 Star Collision Center.


  • 7/15/16

    awesome work done on my car very fast service reasonable price for the services highly recommend thank you for the great job on my car your team did a awesome


  • 7/15/16

    The employees make you feel at home and comfortable, explain every step in detail and are very friendly. they stick to deadlines and their work is amazing!


  • 7/15/16

    Great customer service! Amazing work, reasonable price,a and fast.


  • 7/14/16

    Five Star Collision is honest, reliable, and has affordable pricing. It was quick and easy to go to.


  • 7/14/16

    All of the work was done as promised and on time. Staff was very friendly and accommodating. I am a very satisfied customer!!


  • 7/13/16

    I had a excellent experience from a friendly staff who cared. the process was quick and easy aside from my sorry insurance company. I will be back if there is ever a need to again.


  • 7/1/16

    Top notch service and work. Highly recommend to anyone in Southern Arizona.


  • 6/29/16

    they really very very good repairing my car, highly recommended and I will do business with them again.thank you so much and definitely will recommended you to other customer


  • 6/29/16

    they contacted with an up date and pictures to keep me informed of their progress on my suv It was a wonderful experience and I would highly recommend them to everyone. The date of completion was the date they gave me and I received my Suv in excellent condition Thank you


  • 6/28/16

    This fun loving crew loves what they do! If you want options available to you the insurance company doesn't inform you about or simply want the first cabin treatment with the best service in town. . . this is the place. Xavier makes it completely easy to set…
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  • 6/22/16

    VERY GREAT SERVICE! MY JEEP LOOKS GREAT, PAINT JOB & BODY WORK LOOKS BEAUTIFUL! TREMENDOUSLY HELPFUL STAFF!! THEY ARE THE BEST! I WILL COME BACK AGAIN AND I WILL RECOMMEND 5 STAR TO ANYONE!! THANK YOU 5STAR!


  • 6/21/16

    Needed a camper shell repainted to match new truck I bought ..5 Star Collision Center did an outstanding job ..


  • 6/18/16

    Fantastic job by Javier and his techs. Very professional service and updates with my vehicle. Took care of handling the insurance company to cover my claim. Outstanding job!


  • 6/13/16

    Let me tell you, 5 Star Collision Center is probably the most helpful and honest place I have encountered to help me with my car. The staff was outstanding with keeping me updated with my car and the progress. They helped me with my insurance and actually saved my life…
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  • 6/7/16

    Always great service and communication during the whole process. Would highly recommend 5 Star


  • 6/6/16

    Xavier and his crew did a fantastic job on the repair! They were so accommodating with our schedule and allowed us to drop off the vehicle after hours. They made the process very easy. They even provided quick and thorough updates with pictures. The whole experience was fantastic and best of all the car looks brand new! I would recommend their services to everyone and bring my cars here again.


  • 6/4/16

    I went through farmers insurance's recommended Repair shops and 5 Star Collision was a great choice. The Staff is professional and explains everything you need to know from the rental procedures to the repairs on the car. Javier, was a great help and made the difference during my very short…
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  • 6/3/16

    great service! friendly and on-time!


  • 5/28/16

    This place is awesome! They took pictures to help keep me updated the whole way from beginning to end. Did not hid anything and no hidden purchases, very courteous and professional. I highly recommend.


  • 5/25/16

    I love 5star. Not only did they do a great job on my car, they got it done 5 days ahead of time.


  • 5/25/16

    Overall the best service! I will recommend services to anyone . Great communication and Awesome delivery from start to finish. Thank you!!


  • 5/23/16

    A big THANK YOU to people involved with the repairs to my truck! Excellent job, and work completed earlier than date I was given upon checking truck in. The pictures you sent showing progress as it was being done were fantastic! Keep up the great work!!


  • 5/19/16

    Experience with 5 Star has been great. They kept me up to date on what was being done on the vehicle. The vehicle looks better then it did when I bought it the company did a great job and kept in touch with me on the progress.


  • 5/17/16

    5 Star Collision was a very pleasant experience from the moment I dropped the car off. Xavier is extremely friendly and explained every step of the process. He communicated all of the steps of the repair through telephone and text with pictures and video included. I would definitely recommend anyone to 5 Star Collision.


  • 5/17/16

    outstanding work 5


  • 5/12/16

    Great People who legitimately went out of their way to help me out in my time of need. Xavier is the one who is in charge and he is a friendly guy who takes people's word as long as your of your word, he would be able to work with…
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  • 5/12/16

    everyone in the shop is so nice they make you fell very welcome.


  • 5/11/16

    As soon as I left my car here they took care of me and let me know what was gonna be happening with my car. And every time something had to be done they let me know. Also I was able to see what they were doing. They did a…
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  • 5/9/16

    Excellent service. Very helpful and nice!


  • 5/5/16

    5 Star provided a very excellent service from the time the towing company delivered it to the repair shop -- Norma calling me after her work hours to say the car arrived and was being unloaded, to our working with Xavier who went over the damaged areas of the vehicle,…
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  • 5/4/16

    We are very pleased with the excellent customer service received from 5 Star Collision. Everyone was responsive to calls and concerns. Would highly recommend this business. Thank you especially to Javier and Norma.


  • 4/29/16

    From the time I met Norma until I picked up my vehicle today I thought this was a great experience (even though my vehicle had a lot of damage). Xavier was very professional and kept me informed every step of the way with text messages and pictures. I appreciate their professionalism and customer focus.


  • 4/21/16

    5 Star Collision center did an excellent job on my bumper! Xavier and Angie kept me informed the entire process with picture text message updates. Wonderful service. I highly recommend.


  • 4/21/16

    The truck looks fantastic, business was well handled. I was kept well informed of the progress, along with pictures. The work was done promptly, and I highly recommend 5 Star Collision Center


  • 4/20/16

    Good people, excellent communication and great job. In my personal experience I recommend this company.


  • 4/19/16

    attencion was great..job was good as well..


  • 4/13/16

    Excellent experience from start to finish with personalized service and attention to detail. Xavier took the time to thoroughly explain all repairs, the repair process and possibilities of changes to the initially established timeline. Norma flawlessly assisted with dealing with insurance, rental car and paperwork. All other staff were friendly and helpful. My vehicle was returned looking better than new! Would highly recommend.


  • 4/11/16

    Did a very good job with all repairs! Cleaned inside and outside of car without a charge, very appreciative of all work done on my car.


  • 4/8/16

    Quality service


  • 4/1/16

    5 star service. customer service and repair time excellent I really recommend this shop for any car repairs.


  • 3/31/16

    Excellent customer service! My car is as beautiful as the day I purchased it. 5 Star Collision exceeded my expectations in every way.


  • 3/30/16

    I love this place. They truly make you feel like family. My car looks great, and they attended to every detail. Thank you 5 star!!


  • 3/28/16

    The process was great on time and step by step on the cars progress.


  • 3/28/16

    over all a great service, car very clean, looked just like new after it looked like it was done gone. Javier the owner kept me informed of work progress with pictures,by phone. Thanks for making my car new again, highly recommend 5 STAR COLLISION CENTER.


  • 3/23/16

    Excellent service. Pleasant staff.


  • 3/23/16

    The folks at 5 Star Collision were awesome! Everyone was very helpful and Javier kept me up to date with pictures of all the progress! I would definitely recommend this group of professionals to others!!!


  • 3/22/16

    taken grate care of the cars. All of the workers are friendly and down to earth. Keeps people updated on the status of the vehicles. Extremely respectable and respectful understanding and upfront. Highly recommend five star collision center to anyone who needs body work. Bill and Karen


  • 3/21/16

    Everyone was really nice and the work that they did was explained in great detail and turned out great. I would definitely recommend them to anyone.


  • 3/16/16

    5 Star Collision center was a pleasure to work with. Very communicative, very professional and completely satisfied with the quality of work performed. We received regular updates via text with pictures so we were always aware of the progress being made. The car looks new again and we are very happy with the work.


  • 3/9/16

    5 Star Collision Center did amazing job on my car! I am extremely satisfied with the end results. The color match was perfect. The customer service I received was amazing and I was reassured that everything would be okay. Thank you for doing such an amazing job on my car!


  • 3/8/16

    This is my second experience with this body shop. Just like the last time, they took great care of my Jeep, and the repairs look great. They were also great setting up the rental car, and I did not have to do a thing. The follow up…
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  • 3/4/16

    Wonderful, Easy, Simple process. This is the first time I've had to do this, and I wouldn't have chose another shop, even if I wanted to.


  • 3/3/16

    the staff is very friendly and attentive. Paint and bumper looks great, would highly recommend them to family and friends.


  • 3/3/16

    5 Star Collision Center is a very responsible, trusted, and efficient business which makes the customer feel like everything was done right and in a very good length of time. Responsive and friendly. I will definitely recommend you to anyone who needs repairs! Richard Johnsen


  • 3/2/16

    GOOD CUSTOMER SERVICE...GREAT JOB...LOVE IT!!!THANKU


  • 3/1/16

    Excellent professionalism, a lot of respect given to the customer. Outstanding work ethic that satisfies even the most picky of customers.


  • 2/28/16

    We were very impressed with the outstanding repair service we received from 5 Star Collision. Repairs were made in a professional, timely manner. Xavier explained all repairs to be made and he kept us informed with photos as the work progressed. It was a pleasure working with a professional/honest individual.


  • 2/26/16

    Friendly, excellent service, and repair was as good as when the truck was new. 5 Star was a business I would return to and recommend easily.


  • 2/26/16

    I was very pleased and satisfied with the repair and delivery time of pick up.


  • 2/20/16

    Great job from start to finish. Good communication during the process. I highly recommend them.


  • 2/19/16

    I finally have some closure, thanks to 5 Star Collision. This was the only good part of being in an accident :( I get my car back with some nice bonus surprise, again, Thank You 5 Star Collision. I love the job and the great customer service Norma and Xavier!!


  • 2/17/16

    Love all the staff !! Very friendly always on top of everything my car was done earlier so happy. Best auto shop in Tucson :)


  • 2/16/16

    I had a great, fast experience! Everyone was very friendly and helpful. My car looks like new!


  • 2/15/16

    I am completely enthused about the care 5Star gave me and my truck repair. They got the parts correct and the work was fast and perfect, including cleaning which surpassed the expected ! ! I will recommend and return if I need anything again.


  • 2/12/16

    I agree with 5 Star’s motto "Give your vehicle the 5 Star Treatment". They not only gave my vehicle a 5 Star treatment, they gave us the 5 Star treatment. From the front office (Norma) to the collision expert (Xavier) we felt comfortable and at ease that our vehicle…
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  • 2/12/16

    They did a great job . I liked that they sent me pictures as they were working on it. and they did in a vary short time on the repair.


  • 2/10/16

    This is my second time at 5 Star. They are very professional, excellent work and extremely good with customer service. I had issues with Enterprise Rental, which is no fault of 5 Star, and Norma went above and beyond to remedy my issues. I highly recommend 5 Star.


  • 2/9/16

    Service was excellent from start to finish. I was kept informed of the status of my vehicles repairs, so there were no surprises or questions regarding when the repairs would be completed.


  • 2/8/16

    I was very pleased and satisfied from the beginning to the end. Javier was very thorough and pleasant to work with. I would highly recommend this shop to everyone. Javier was very professional and I was very pleased with the photos I received updating me with the entire process. My car was fixed in a timely manner.


  • 2/8/16

    very good customer service very good work car doesn't look the same as when I brought it in looks like a completely different car very happy with the people here at 5 star collision


  • 2/6/16

    Awesome services, they will take care of you and most of ALL will work with you on whatever arrangements are needed... Thank You!


  • 2/5/16

    ECXELLENT WORK!!!


  • 2/5/16

    Great expertise and consideration of my needs at a time when I was very nervous and worried about cost and my car needs. This is not the first time I have dealt with 5Star, and they are excellent care takers of me and my vehicle. If I need…
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  • 2/4/16

    Great place and very friendly and helpful. Was referred here by state farm after my car was hit. they kept me informed on everything that was going on with the repair to my car and sent me pictures of the progress. I defiantly would come back here again


  • 2/2/16

    unbelievable service. fast, extremely helpful and done on time and under budget! I would recommend to anyone needing their car repaired. Make sure and ask for Xavier!


  • 1/29/16

    5 STAR FIXED MY TRUCK BETTER THAN IT WAS THEY ARE THE BOMB!!!!!!!!


  • 1/29/16

    Since the first day I walked in everything has been handled with a professional manner. Everybody has been very friendly and helpful. Norma and Jonnie extremely friendly, helpful, professional and with a smile every time. My car looks beautiful! Here's 1 happy and satisfied customer. Thank you!!


  • 1/25/16

    Excellent service, Xavier and Norma are amazing people. Couldn't have chosen a better body shop to have our mom's suv fixed. Definitely recommend this body shop to anyone who's needing services done. Xavier went above and beyond. Couldn't be happier. Thanks again!


  • 1/22/16

    Xavier at 5star definitely took care of me and my car. After a deer-strike (the thing hit me, I didn't hit it), 5star worked with me to get my car back to factory fresh condition ! I am a repeat customer to 5star after they handled a windstorm claim on…
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  • 1/20/16

    This auto repair shop got my truck repair ahead of schedule kept me updated on all repair via text. Excellent customer services worked with a very nice guy Xavier made me welcomed and insured me that they'll get the job done. Give this place a 5 star rating.


  • 1/15/16

    GREAT SERVICE!!!!! ALWAYS KEPT ME UPDATED. WORK LOOKS CLEAN, EXCELLENT CUSTOMER SERVICE!!!!!!!


  • 1/8/16

    Overall I had a great experience with 5 Star. I received great communication from Xavier with the progress of my truck, along with before, during, and after pictures of the truck. Not to mention they detailed my truck inside and out! I would highly recommend 5 star to anyone!!! Thank you for an awesome Job!!


  • 1/8/16

    Very thorough and informative throughout the entire process. Awesome end result!


  • 1/4/16

    great customer service...they went out of their way to help with our extenuating circumstances...above and beyond service in one of their busiest times of the year...give them a chance and they will win you over!!!


  • 12/28/15

    Unbelievably great customer service, they kept me up do date on every step of the repairs on my SUV, sending me pictures, etc. It looks brand new, and the quality is definitely up to standards!! Working for a local Tucson business myself, I take pride in local businesses that take care of customers, and this is one company I will definitely recommend. Thanks to the whole staff at 5-Star Collision!!


  • 12/24/15

    This was the best experience that we ever had with a repair company. I would recommend them to anyone great work Xavier is the best to work with. Will always go there. Thanks for everything


  • 12/23/15

    I was in an accident and very worried that my car was going to be totaled. From the very beginning, Angie the owner worked with me and reassured me they would do everything they could to get me my car back. They came to pick up my car from my…
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  • 12/19/15

    5 Star Collision was very helpful concerning my situation right from the get go. They made extra efforts to accommodate my schedule and did great work. I appreciated the clarification of what to expect and was continuously provided updates as work on my car progressed. Xavier, and…
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  • 12/17/15

    fast working getting the vehicle done. great on continues contact able to visualize all work being done to your vehicle. Awesome customer service.


  • 12/16/15

    EXELLENT SERVICE!


  • 12/15/15

    Great customer service. From the moment I walked they assured me I would be taken care of. They were very professional and caring. I would recommend this place to family and friends. I will definitely come here again :).


  • 12/9/15

    GREAT CUSTOMER SERVICE! UPDATES ON REPAIRS PERIODICALLY. THEY WENT ABOVE AND BEYOND TO HELP ME. CAME TO PICK UP MY CAR AFTER REPAIRS AND IT LOOKS LIKE A DREAM AND I AM MORE THAN CONFIDFENT THAT THE JOB WAS DONE RIGHT!! WOUILD RECCOMEND TO ANYONE NEEDING REPAIRS. YOIU GUYS ARE THE BEST!!!


  • 12/3/15

    very helpful and kind. Work done right the first time.


  • 12/3/15

    AWSOME WORK!! I had no problems with Javier and Norma.


  • 11/25/15

    Very friendly and professional. Gave me updates on my car. Love the outcome.


  • 11/25/15

    This is the second time I have used 5 Star collision. I have been nothing but satisfied with the service . They called me daily to keep me updated . They arranged for a rental car to be waiting for me at the shop. Excellent customer service.


  • 11/21/15

    Excellent work by 5star


  • 11/20/15

    Everything was great. Great customer service and communication.


  • 11/18/15

    I have had a great experience with 5 Star Collision Center. All the staff are personable and friendly, as well as professional and competent. Just happened to drop off my vehicle when they had cooked up an amazing lunch of outside grilled chicken, pork ribs, and steak. I was offered…
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  • 11/13/15

    5 star collision made the process of getting my repairs done easier than I expected. They went above and beyond to make sure I had the best parts and services. They constantly kept me up to date on repairs to make sure I was worry free. I will be recommending them to friends and family.


  • 11/13/15

    I am 65 years old and this was my first"i hit someone collision". I contacted my insurance agent,relayed pertinent information and was transferred to the collision dept. Options were offered, taking my vehicle to a authorized state farm repair shop or getting 3 quotes. Guess which one i chose? There is no longer customer…
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  • 11/12/15

    5 Star has always treated me well! I have always been given a warm welcome. My experience with 5 Star and my vehicles has also been rewarding. I trust them and that is why I continue to give them my business.


  • 11/12/15

    I am very pleased with the service I received from 5 Star. This is my 4th time I brought my vehicle to them in ten years and each time I have not been disappointed with the service and repairs. The staff is amazing!


  • 11/10/15

    I am 100 % satisfied with the repairs and customer service I received. Excellent service!!!


  • 11/10/15

    Car looks absolutely amazing very impressed. And very happy with the way it came out


  • 11/10/15

    Amazing job!


  • 11/6/15

    Great Service! My rental was brought over to the shop so I didn't have to wait. They kept me in the loop as to what stage in the repair my vehicle was at. Highly recommend 5 Star Collision Center.


  • 11/5/15

    5 Start was absolutely phenomenal! A friend referred us here and she said we wouldn't regret it. From the moment we walked in, to pick up, everyone was awesome and they did a super job on our car!


  • 10/31/15

    thank you for your professional service from keeping us informed with our vehicles progress to educating us We appreciate your accomplishment. Our truck looks beautiful


  • 10/30/15

    Exceptional customer service, honest, courteous and very professional. Fair and reasonable quotes and excellent work with a lifetime limited waranty on repairs. I was pleasantly suprised by the level of professionalism and courtesy exhibited by all of the employees at this business. I highly recommend 5 Star Collision Center, you will not be disappointed.


  • 10/28/15

    Very satisfied with the work done at 5 star collision center, from day one starting with the estimate to the final day of pick up.


  • 10/23/15

    Excellent staff and repairs! Would use their facility again...


  • 10/22/15

    Awesome work. Took their time and made sure the car was in top shape. Very satisfied with their work. Exceeded my expectations. Would recommend to anybody needing work on their car.


  • 10/22/15

    Great services. The people are nice and I was treated very well. Id recommend this place.


  • 10/21/15

    The team was responsive, professional and very supportive. The car looks great and is clean. They made the process very easy, even jumping in to work with confusing insurance processes.


  • 10/21/15

    Very nice to work with. phone calls to verify progress at least twice a week. Worked to make sure all the parts and equipment was correct for this model . The entire staff was very knowledgeable. Would recommend them most highly .


  • 10/21/15

    I am extremely satisfied with the customer service and work they have done. Never met a more professional and courteous company than 5 Star.


  • 10/21/15

    Fantastic service! Worked with insurance to make sure everything was handled properly and walked me through each step of the repair and process! Highly recommend this repair shop. Will definitely be a returning costumer


  • 10/20/15

    5-Star Collision Center is very professional, My truck was finished when they said it would, Jonnie went above & beyond her job. 5-Star really puts customer first, My truck looks beautiful. Thank you guys so much!


  • 10/16/15

    Very Pleased with the quality of service - timely completion - Pleasant, knowledgeable staff & The Candy jar at the counter. Thanks Everyone!!! Kelly McCurdy


  • 10/16/15

    I had a great experience they were very helpful. They called me everyday with an update on how things were going with the car. Everyone was super nice I highly recommend this place


  • 10/15/15

    We came to 5 star collision center for our first time ever...Im so happy that we picked this place, the people that work here and the owners treat everyone that comes in thru their front door, just like family...They explain everything very clear, and if you don't understand they explain…
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  • 10/14/15

    Very professional body shop. Always getting a call for updates and pictures were sent during stages. Don't go anywhere else. you won't be disappointed.


  • 10/8/15

    All I Can Say is 5 Star Collision Center is the Best! The Staff and Xavier are Great! They kept me informed of the work progress of my vehicle from the start to finish. I liked the photos and alerts to my phone. And WOW!! The finished repairs to my…
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  • 10/2/15

    Xavier Murrieta had me feeling like I was family from the start and had me confident in leaving my car with him. Xavier found the best price out there and had my repair down quick and done right. All my friends and family will know of 5 STAR COLLISION CENTER. Thank you Xavier and his team.


  • 9/10/15

    Outstanding work, the car looks great. Xavier and his crew did a great job and were constantly in contact, sending me pictures and keeping me updated. Im definitely going back for any future body work i need.


  • 9/3/15

    Great customer service. Great results


  • 8/27/15

    Excellent and efficient service!


  • 8/22/15

    Great Work and attention to detail. Came out looking better then new


  • 8/18/15

    They provided me great communication with the progress and status of my car. Xavier Murrieta updated me with the progress of my car via text and pictures sent to my phone. I'm very pleased with the results. My vehicle looks just like it did when I drove it off the dealers lot.


  • 8/14/15

    Overall the service was GREAT!!! They kept me updated with all the repairs. They worked in a timely manner! I couldn't be happier with the service I received with them.


  • 8/11/15

    I have used 5 Star Collision for a few years now for my and my wife's auto repairs. They have done an exceptional job each and every time. When my truck was recently repaired due to hail damage, it had a deep scratch in the right rear fender…
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  • 8/7/15

    Your team has keep us in the loop thru the hole process while our car has been in the shop. Everyone was very helpful in all the paper work and the insurance company. This shop has done a great job and we will let our friend know about this shop. Rita and I thank you very much and have a great day.


  • 8/7/15

    I Love the way they treat me, they treated me like a Queen, I love how my car looks they gave it the 5 Star treatment.


  • 8/6/15

    I just want to thank everyone for doing such a great job. When I got into a collision I didn't think twice to automatically go to 5 Star Collision. I was welcomed and greeted by al the staff. For the majority of my car being serviced I was helped by…
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  • 7/25/15

    The all female office, estimator and management were so organized, friendly, professional, and on the top of their game. The communication I had during the whole process was fantastic. They worked with us to arrange the whole auto body repair around our schedule. And get this, they arranged the…
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  • 7/10/15

    It is always a pleasure to use 5 Star Collision Center in Tucson. Our vehicle was repaired on time and the service was excellent. Job #4930 was another great collision repair from 5 Star. Frank Farquhar Vehicle Fleet Manager Southern Arizona VA Health Care System.


  • 6/22/15

    Excellent Service, excellent work! My family has been doing business with 5 Star Collision for many years and we will continue to trust their honestly and quality work.


  • 5/15/15

    I have used 5 star myself a number of times. They have always been professional, timely and done great work. The one time I had a minor issue with a bad seal, I took it back a year later. They fixed it immediately without even a question! The paint and…
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  • 5/12/15

    Excellent customer service. Owner, Angie Jimenez, brought our rental car to the house and picked up our vehicle for repairs. The repair work was flawless. You wouldn't know there was ever a problem with that fender. They even gave us a small supply of paint for…
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  • 4/18/15

    At 5 Star Collision we had the front and one of our sides repaired and refinished. Our van looks brand new! Thanks again for getting a great job done within a week!


  • 3/27/15

    I was very pleased with the service I received by staff. My car was out in 2 days, once I picked it up the car was washed and ready. 1 week later I received a thank you card. That was a nice touch.


  • 3/25/15

    Good !! Fast


  • 3/11/15

    Friendly staff, very helpful, delivered when promised and work was exceptional! Rear bumper was repaired, looks just like new, paint is immaculate, and even waxed the entire car when finished! will definitely recommend in the future, and bring my vehicles when accidents happen!


  • 3/9/15

    This was the best body shop repair I have ever experienced. From the moment I walked into the shop, I was treated professionally. Jonnie did the initial estimate and then followed through on the entire process. She was correct on her…
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  • 2/12/15

    This shop is AMAZING! I cannot say enough positive things about 5 Star Collision! Jonnie was so easy to talk to and wonderful to work with. She did a fantastic job of keeping me informed of the progress of repairs. Everything went perfectly and I am a very satisfied and happy customer. I know if I ever need work on my car, I will be coming here!


  • 12/29/14

    Angie and her team did just what I needed to get my car looking great at the right price. They didn't try to sell me anything extra and they took the time to get everything they did just right. I;m VERY happy with the result.


  • 11/13/14

    Excellent customer service, Angie Jimenez was great, she had the rental car people bring my rental. My truck was done a day early and it was very clean and detailed when I picked it up and there work was excellent you can't see the difference of what was repair.


  • 11/5/14

    5 Star was great! Angie, the owner, came to my home and did the estimate, handled all the insurance paperwork, got me a rental, picked up my truck for me, repaired it on time and made it look like new, delivered it to me and took the rental back.…
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  • 10/16/14

    The owner, and the staff are excellent. My company vehicle turned out looking brand new. I will definitely be bringing my personal vehicle (Weezie) back here for some TLC. Awesome job!!


  • 8/26/14

    I took my truck to five star collision to get a price on having the front and repairedafter I got a very nice price I decided to get 2 more prices one at the dealership that I just purchased my brand new truck from and another dealer those prices were…
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  • 8/21/14

    Highly recommend 5 Star Collision Center. Body repair done in 2 days (other well know shop said mim 5 days & was over double the $'s.)Beautiful repair & paint job on our Passat. If we ever need work done again - this is the shop for us. Super owner & service. Ron & Bernadeen Luedtke


  • 7/7/14

    The bumber repair that was completed turn out perfect. The price was very reasonable and the service was excellent. To my surprise the car was detailed inside and out and looked great.


  • 6/17/14

    Referred to by my auto mechanic.Scratch and dent work done on rear quarter panel. Perfect paint match on panel. They also buffed out a slight haze in another area at no charge. Highly Recommend!


  • 6/9/14

    I had suspension work done on the rear passenger side as my car fishtailed into a median. The work was top notch as it drives even better than before the accident. The service was superb and Angie and Jonnie made sure I stayed informed about the status of…
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  • 5/30/14

    I have had both of my family cars worked on by 5 Star Collision Center and I have nothing but wonderful things to say about their service, attention to detail, and level of expertise in making my vehicles look like new. I should also mention they set up a…
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  • 5/19/14

    Great service! Friendly staff. They did an amazing job with my car and were able to get it done quickly! I definitely recommend 5 star collision center to anyone.


  • 5/19/14

    They did beautiful work on my BMW and had awesome customer service. I will not be using anyone else from now on!


  • 2/18/14

    I have used 5 Star on several occasions and they have always done excellent work. My car looks better then new when I get it back. The owner of 5 Star is very professional and customer oriented. They work well with my insurance company and the work is done when…
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  • 2/15/14

    Excellent service! Jonnie and her staff are professional and efficient. I was kept up-to-date on the progress of my vehicle repairs.


  • 2/5/14

    Angie Jimenez and her crew took care of my Altima in a short time period and did an excellent job. I especially liked how she picked up and delivered my car in a timely manner, always letting me know ahead of time when she would be arriving.


  • 1/28/14

    This shop is A1, work was well done and fast . Jonnie made dealing with the insurance effortless . They even cleaned and detailed the entire truck when they were done.Many Thanks


  • 1/24/14

    The staff was very professional and took care of dealing with the insurance company. The work was done in a timely manner. They even delivered the vehicle to my office as I was having a hard time getting away. The work was excellent. I couldn't tell that a repair had been done.


  • 1/17/14

    I was in my first accident ever and the staff here at 5 Star went beyond my expectations for the repairs on my car. Not only was the staff friendly and professional, they gave me day by day updates as to the progress on my vehicle and were also concerned…
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  • 12/29/13

    I am so pleased with the service from 5 Star Collision. They made me feel so secure knowing that they would restore my "Baby" back to normal. From the time I call them to the time I picked up my truck, I felt so comfortable and did not…
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  • 12/19/13

    Very satisfied with repair work! The employ service was excellent. Would definitely recommend to anyone.


  • 12/17/13

    I was involved in an auto accident. I took my car to 5 Star. They were prompt and efficient. The work was great and I am completely satisfied. I would recommend anyone to them.


  • 10/3/11

    Best service I have ever had with an auto body shop. Excellent work done in a timely manner and I really appreciated having follow up calls during the time was being repaired so I could stay updated on progress. It was also very convenient that they set up car rental arrangements. Highly recommend using 5 Star Collision Center


  • 9/20/11

    An estimate was provided at our house quickly after we called. We could have brought the car in the day the part was received, but we were able to delay at our request. The work was done quickly and well, the car looked wonderful when we picked it up, and…
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  • 9/16/11

    I'm very happy with the repairs! I will highly recommend 5 Star. My truck looks great and the service was terrific. They stayed late on a Friday so I could pick up my truck after work.


  • 8/27/11

    The rework of the collision to the rear bummper was done very well and the repair blened in with the cars finnish to make it impossible to see the damage.


  • 8/18/11

    Excellent paint match of a Black Sand Pearl with no orange peel. Very pleased with the results and will not think of going elsewhere for body work. Will also gladly recommend when asked.


  • 8/16/11

    Excellent work, does not settle for second-rate work. My car looks like new.


  • 8/16/11

    Rene and Angie were extremly helpful. They received the car on a Saturday about noon, and helped get the rental car to their shop for a smooth transistion. They and their entire staff went above and beyond expectations to get the car repaired in time for a scheduled…
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  • 8/15/11

    I took my truck in for an estimated repair on a minor repair which I was very happy with the price and they asked if I can leave the truck the next day so repairs can be done I did, my truck was done before estimated time, price was lower…
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  • 8/13/11

    Our experience was great from the very beginning. Very professional establishment. We highly recommend it for any collision repair. We had our daughter's car repair and they did a wonderful job. My daughter and I were very pleased! They did a few extra perks without adding extra charge which were very pleasing to us. THANK YOU FOR A SUPER JOB! You'll get our referrals! :)


  • 8/9/11

    I brought my car in on a Tuesday and the owner, Angie Jimenez, of 5 Star and a mechanic looked at it and ordered parts for it in a matter of minutes! The owner was unbelievably helpful - she showed me the price for fixing my window along with the…
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  • 7/30/11

    From the moment I walked through the front door, I knew I had chosen the best palce to take my car. Convenient location. Great communication. Offered rides to and from. Delivered work on time. Car is like new and detailed before delivery. I will let everyone know to take their cars to 5 Star. Thank you so much to Rene and Angie.


  • 7/30/11

    Friendly, professional shop. They were recommended by my mechanic for repair of right side, driver door sill and rear bumper damage. Everything was repaired well with perfect paint match within the estimated time. They detailed the entire car and waxed all of the car except for the…
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  • 7/28/11

    Great work, fast, took care of the extra insurance paperwork for unseen damage. If I ever need body work again it will be with 5 Star.


  • 7/19/11

    I would confirm other overall 5 ratings. The service was excellent. They replaced my damaged back bumper on time. The whole car looked restored.


  • 7/19/11

    I was really impressed with the repairs of my truck. It looked brand new. Plus they waxed the outside and detailed the inside! And it was a mess! They were very courteous and I had no hassles when it came to the insuarance company and the repairs that 5 Star would provide. Highly recommended!


  • 7/18/11

    This company did a great job in repairing a company Tundra. Very friendly service and the work was completed as scheduled. The workmanship was very professional. Price was as quoted...no surprises and no extra "got you's" (which did happen at a different repair garage years ago). 5 Star Collison Center is a very, very good repair shop!


  • 7/15/11

    What can be more of a nightmare than damaging your father-in-laws' garage-kept, prized possesion truck? 5 Star Collision saved my butt by making it like it never happened.From the color matching to the finish they were thorough,professional and prompt in getting His baby back like it was. Thank you Angie and crew for a job well done! Lee


  • 7/14/11

    My car looks awesome! The staff is very helpful and knowledgeable. Very personable. You just don't get that at a dealership. You guy's are awesome!


  • 7/13/11

    Now this was the way repair work is supposed to happen. Checked in on time. Picked up before it was due and the work was flawless.


  • 7/13/11

    great job, done on time. Was informed of progress during the whole process and the vehicle came back cleaner than when it was brought in.


  • 6/17/11

    5 Star Collision is A-1 plus. Experienced in what they do, Dependable and trust-worthy. I highly recommend them. I am very satisfied with their services!


  • 5/21/11

    My 05 Toyota Tacoma was hit by a sandstorm in west Texas, causing severe paint damage on just about every panel on the truck (and even a couple dents). Rene and Marty worked to restore the vehicle to not just "like-new", but better as they worked with me on a…
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  • 5/5/11

    Great job. Could not tell where it was hit. They also took care of some minor flaws that did have too. They are the best!


  • 2/12/09

    WE TOOK OUR 1997 DODGE RAM PU IN FOR REPAIRS. I WAS EXTREMELY PLEASED WITH THE QUALITY OF WORK THAT WAS DONE. AFTER REPAIRS WERE FINISHED THE TRUCK LOOKED LIKE A NEW TRUCK.. AS NEW AS A 1997 COULD LOOK... I HIGHLY RECOMMEND 5 STAR COLLISION TO ANY PERSON LOOKING FOR A PROFESSIONAL PAINT JOB....


  • 1/30/09

    The service received was outstanding within all aspects of the repair. It was completed in a timely manner with a systematic schedule of maintaining me informed of the jobs progress. Carmen Carranza is an articulate and competent Office Manager which goes a long way to convey capable and credible service. I highly recommend 5 Star Collisiin to the general public in need of auto body repair.


  • 1/29/09

    Excellent job. Professional. Honest. People of integrity. Car looked brand new when we got it back.


  • 1/24/09

    5 Star did a marvelous job on our repair. The car looked better than it was when brand new. The people were courteous and very capable. I would recommend 5 Star to anyone. They also cleaned the car inside and outside.


  • 11/9/08

    5 Star did a great job repairing my bumper. Their service was on time and my car was spic and span inside and out when they finished. Carmen and Fred could not have been more pleasant to work with.


  • 11/9/08

    Five Star Service received at Five Star. It was such good service from the day my GPS took me there that we would not think of going somewhere else. I picked my car up 3 days ago and it's like driving a new car again! Thanks Fred! Deb M


  • 8/5/08

    I would highly recommend 5 Star Collision for any repairs to your automobile. Their service is the best in town. The work is always done on time and the work is of the highest quality. The staff is courteous and knowledgeable. I know that when I…
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  • 5/28/08

    Very satisfied with the repair. My mother-in-law was very happy with the work that was done to the truck.


  • 5/22/08

    Very professional and courteous and my car looked brand new! I would never take my car anywhere else after seeing the results!


  • 5/21/08

    5 Star did an incredible repair on my BMW. I was so impressed I brought my Lexus for repairs as well. The workmanship and service exceeded my expectations. They even offered to pick me up across town to keep it convienent for me. You'll definitely get a more personable experience…
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  • 7/18/07

    Getting into a car accident is never a good experience. What typically is involved in getting your car fixed has never been a pleasant experience until I took my car to 5 Star Collision. 5 Star Collision handled everything from the scheduling to the rental car with the ultimate professionalism.…
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  • 7/17/07

    I received exellent customer service and excellent quality on my repairs. I would recommend this shop to friends and family.


  • 7/16/07

    The shop was very professional and timely. The repairs where done right the first time and I was very impressed with the pride in service. My car was returned to me detailed inside and out...even the pedals were detailed (I know because I drive without my shoes).

Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas. We are pleased you've chosen GarageFly to help you with your automotive repair needs. 5 Star Collision Center is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas. There are so many choices for automobile repair in Arizona; we feel it's important for you to be well informed. Please visit http://5starcollision.com/ for more information about this automobile repair shop's services.