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Many factors go into choosing an auto repair service that is exactly right for you and there is a lot to consider before you make a decision.'s purpose is to help make your choice easier so the result is more satisfying.


Credentials: Certifications and Associations

Written Warranty

Special Auto Repair Services

Appearance and Environment

Auto Repair Process

1. Describe the Problem

2. Diagnose the Problem

3. Authorize Repairs

4. Order and Receive Parts

5. Arrange for a Rental Car

6. Complete Repairs

7. Pick Up Your Car

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Respond Immediately

Instrument Panel Lighting

Critical Warning Lights

Service/Informational Lights


Brakes and Brake Fluid

Check Engine Light On

Coolant (Antifreeze)


Tire Inflation and Condition

Windshield Washer Fluid

Automatic Transmission Fluid

Engine Oil and Filter

Every 3,000 miles

Battery and Cables


Chassis Lubrication

Engine Air Filter


Fuel Filter


Power Steering Fluid

Shock Absorbers and Struts

Wiper Blades


Cabin Air Filter

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