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When your car isn’t running well, it’s easy to get frustrated, angry or irritated. After all, most people are completely dependent on their car to function in daily routines. Knowing how to communicate with your auto expert will help you get back on the road quickly with a positive experience and quality work.

DESCRIBE THE PROBLEM
Details will help your repair expert pinpoint the source of the problem and accurately assess the issue. Take notice of strange sounds, rumblings or unusual feelings behind the wheel, when driving. Explain the vehicle’s symptoms, but avoid the diagnosis. Let the experts be experts.

KEEP RECORDS
Write down and keep a record of all repairs to your car. This helps your repair expert with preventative maintenance, which will save time and money.

STICK AROUND
Once you find a trusted mechanic, stay with them. The better your mechanic knows your vehicle, the easier it is to help keep it running well and diagnose problems.

SHARE YOUR EXPERIENCE
GarageFly shops are locally owned. When your mechanic has done great work, tell people you know! Reviews and referrals are the lifeblood of local business and sharing your positive experience can help others looking for a quality shop, but also helps locally owned shops grow their business.